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Eir contract break

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    #62
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    Anonymous12 wrote: »
    I'd appreciate a copy of that letter too please? Thanks in advance...
    On the way,e mail me,and I'll attach a copy of mine,billydorney@gmail.com


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    #63
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    corks finest wrote: »
    Anonymous12 wrote: »
    I'd appreciate a copy of that letter too please? Thanks in advance...
    On the way,il.com
    pm me


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    #64
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    corks finest wrote: »
    Anonymous12 wrote: »
    I'd appreciate a copy of that letter too please? Thanks in advance...
    On the way,e mail me,and I'll at


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    #65
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    corks finest wrote: »
    corks finest wrote: »
    On the way,e mail me,and I'll at

    Get that pic?


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    #66
    FLOOPER
    Registered Users Posts: 798 ✭✭✭FLOOPER


    Could I get a copy too please.


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    #67
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    FLOOPER wrote: »
    Could I get a copy too please.
    Sure email me,and I'll attach pic


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    #68
    Bawnmore
    Registered Users Posts: 1,734 ✭✭✭Bawnmore


    corks finest wrote: »
    Got Vodaphone 150 Mb,e40,plus 2 months free,Vodafone salesman at door,so happy,18 month contract,stays at e40

    Tried Vodafone there, and the sales team weren't budging on the 40 per month. So for me, it's looking like the following options at the moment:

    - Stay with Eir - they've agreed to leave the price at €45 per month for 18 months and add €30 credit to my account. So 45*18 = 810 -30 = 780 per 18 months. Benefits are no hassle in switching over, and free BT Sport which I use occasionally. Negatives are it's a little more expensive.

    - Switch to Vodafone - 40*18 = 720 per 18 months. Benefits are €60 cheaper over 18 months. Negatives are the hassle of switching, lose BT Sport and would be paying double at some short crossover stage while one is being cancelled and the other is set up.


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    #69
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    Bawnmore wrote: »
    Tried Vodafone there, and the sales team weren't budging on the 40 per month. So for me, it's looking like the following options at the moment:

    - Stay with Eir - they've agreed to leave the price at €45 per month for 18 months and add €30 credit to my account. So 45*18 = 810 -30 = 780 per 18 months. Benefits are no hassle in switching over, and free BT Sport which I use occasionally. Negatives are it's a little more expensive.

    - Switch to Vodafone - 40*18 = 720 per 18 months. Benefits are €60 cheaper over 18 months. Negatives are the hassle of switching, lose BT Sport and would be paying double at some short crossover stage while one is being cancelled and the other is set up.

    Cost me nothing to leave,plus 150mb,


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    #70
    Bawnmore
    Registered Users Posts: 1,734 ✭✭✭Bawnmore


    corks finest wrote: »
    Cost me nothing to leave,plus 150mb,

    100mb is the fastest we can get here. Much of a muchness at this stage - might change to Vodafone, but would be a shame to lose BT Sports also. Called Sky and they said they can't provide broadband to our house, but they were also our last provider. Strange.


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    #71
    Anonymous12
    Registered Users Posts: 55 ✭✭Anonymous12


    Sky fibre unlimited €35 a month for existing customers. 12 month contract. Can't go wrong.


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    #72
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    Bawnmore wrote: »
    corks finest wrote: »
    Cost me nothing to leave,plus 150mb,

    100mb is the fastest we can get here. Much of a muchness at this stage - might change to Vodafone, but would be a shame to lose BT Sports also. Called Sky and they said they can't provide broadband to our house, but they were also our last provider. Strange.
    Pity,this country is like an outpost in a part of Siberia,better speeds in parts of Mongolia


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    #73
    Pacifico
    Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    Anyone have the 1800 number to ring that was on the letter? Can't find my letter!


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    #74
    Bawnmore
    Registered Users Posts: 1,734 ✭✭✭Bawnmore


    Bawnmore wrote: »
    Tried Vodafone there, and the sales team weren't budging on the 40 per month. So for me, it's looking like the following options at the moment:

    - Stay with Eir - they've agreed to leave the price at €45 per month for 18 months and add €30 credit to my account. So 45*18 = 810 -30 = 780 per 18 months. Benefits are no hassle in switching over, and free BT Sport which I use occasionally. Negatives are it's a little more expensive.

    - Switch to Vodafone - 40*18 = 720 per 18 months. Benefits are €60 cheaper over 18 months. Negatives are the hassle of switching, lose BT Sport and would be paying double at some short crossover stage while one is being cancelled and the other is set up.

    Just to round this out - I stuck with Eir in the end. Rang back just now and signed back up for 18 months on the following deal:

    - Was on 100mb Fibre only (no phone) at €45 per month. With new billing, this would have went up to €50 per month.
    - Renegotiated so that bill stays at €45 per month for 18 months, and €50 credit has been added to my account.


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    #75
    Anonymous12
    Registered Users Posts: 55 ✭✭Anonymous12


    Pacifico wrote: »
    Anyone have the 1800 number to ring that was on the letter? Can't find my letter!

    1800 30 71 83


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    #76
    Pacifico
    Closed Accounts Posts: 5,115 ✭✭✭Pacifico


    Thanks!

    Best they'd do for me was a new 18 month contract at the same price of €45 a month! :rolleyes:


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    #77
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    try vodaphone,e40@month,2 months fre(via door sales agent)


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    #78
    mik_da_man
    Hosted Moderators Posts: 9,927 ✭✭✭mik_da_man


    Just as an update on this - be wary of these Eir clowns.

    I cancelled within the break period and just got charged €230 for breaking the contract.
    Will take 4-6 weeks to get my money back!!

    Keep an eye on yer accounts.....


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    #79
    gerard2210
    Registered Users Posts: 547 ✭✭✭gerard2210


    mik_da_man wrote:
    I cancelled within the break period and just got charged €230 for breaking the contract. Will take 4-6 weeks to get my money back!!


    Contact your bank and ask to have the DD refunded.


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    #80
    mik_da_man
    Hosted Moderators Posts: 9,927 ✭✭✭mik_da_man


    gerard2210 wrote: »
    Contact your bank and ask to have the DD refunded.

    I was told that there was a charge of 12.95 for that...

    Edit: Turns out there is no charge to me...


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    #81
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    mik_da_man wrote: »
    Just as an update on this - be wary of these Eir clowns.

    I cancelled within the break period and just got charged 230 for breaking the contract.
    Will take 4-6 weeks to get my money back!!

    Keep an eye on yer accounts.....
    They are absolutely unbelievable,inept,crude,rude,tell lies,and basically treat their customers with derision,worst of all ,those in charge of the eir circus,dont care,,,,,p.s. I came across 2 decent ppl,from about 25/30 that dealt with me recently,they are a bad,sad joke,,wake up ppl , leave,


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    #82
    pela222
    Registered Users Posts: 28 ✭pela222


    corks finest wrote: »
    They are absolutely unbelievable,inept,crude,rude,tell lies,and basically treat their customers with derision,worst of all ,those in charge of the eir circus,dont care,,,,,p.s. I came across 2 decent ppl,from about 25/30 that dealt with me recently,they are a bad,sad joke,,wake up ppl , leave,
    I have to agree. Wasters. Last rep I spoke with 2 weeks ago was telling me lies. She was trying to tell me that I need to pay early cease charge as I must have misunderstood eir agent and I was not eligible to cancel my contract. She was convincing me that I was never told I can leave my existing contract. At that stage I finished discussing it with her and made complaint. Next day received call from eir that my early cease charge will be removed from my closing bill and I don't owe them money. ****. I was 10 years with eircom / eir. They are telling you lies. I would not believe them in any special deal. All of you who are so happy with discounts and special offers received will be frustrated in 3 or 6 months time finding out that a bill is €70, €80 or higher... And as long as you have not recorded your conversation you will waste hours and hours on the phone trying to fix it... Same as I did in the last 3 months.


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    #83
    893bet
    Registered Users Posts: 8,745 ✭✭✭893bet


    mik_da_man wrote: »
    Just as an update on this - be wary of these Eir clowns.

    I cancelled within the break period and just got charged €230 for breaking the contract.
    Will take 4-6 weeks to get my money back!!

    Keep an eye on yer accounts.....

    Sepa dd return. Painless in just a few days assuming the dd was taken the last 8 weeks. See below for example the BOI form.

    https://personalbanking.bankofireland.com/wp-content/uploads/2015/12/sepa-dd-refund-form-edits-v2.pdf


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    #84
    corks finest
    Registered Users Posts: 8,629 ✭✭✭corks finest


    pela222 wrote: »
    corks finest wrote: »
    They are absolutely unbelievable,inept,crude,rude,tell lies,and basically treat their customers with derision,worst of all ,those in charge of the eir circus,dont care,,,,,p.s. I came across 2 decent ppl,from about 25/30 that dealt with me recently,they are a bad,sad joke,,wake up ppl , leave,
    I have to agree. Wasters. Last rep I spoke with 2 weeks ago was telling me lies. She was trying to tell me that I need to pay early cease charge as I must have misunderstood eir agent and I was not eligible to cancel my contract. She was convincing me that I was never told I can leave my existing contract. At that stage I finished discussing it with her and made complaint. Next day received call from eir that my early cease charge will be removed from my closing bill and I don't owe them money. ****. I was 10 years with eircom / eir. They are telling you lies. I would not believe them in any special deal. All of you who are so happy with discounts and special offers received will be frustrated in 3 or 6 months time finding out that a bill is 70, 80 or higher... And as long as you have not recorded your conversation you will waste hours and hours on the phone trying to fix it... Same as I did in the last 3 months.
    You can ask/receive all your calls to eir


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    #85
    meath4sam
    Registered Users Posts: 605 ✭✭✭meath4sam


    Anyone that left eir broadband and had free eir sports, did they cut off eir/ BTsports? Mine is still on and have left eir 3 months now.


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