Bmw 520D Power issue

brinty

Hi all,

Looks like the turbo is gone in my 2010 E60 520d. Been dropped in to Joe Duffy's in Finglas, just waiting on a call with the bad news!! Was on motorway and the power went and literally had to put my foot to the floor in 5th to build speed. Also noticed a whirring sound. I spoke to my original dealer and Duffys and both said its sounds like it's the turbo. Have checked and there was no blue smoke to indicate it was the turbo but we'll see..

Any idea's how much I'm looking at? Original dealer said I'm looking at €2,500 and unlikely BMW will give me a goodwill gesture on it despite a full BMWSH, as its over 5 year old.

There's 103k miles on it now so it was probably due!!

flipping raging as I'm currently saving for a deposit on a new home and that's going to put a dent in it..

DublinWriter

Give Alan in Bloomfield motors a shout (www.bloomfieldgarage.ie)

He looked after my 08 E60 since I got it in 2010. Never heard of the turbo issue, had something similar in my previous 320D where the breather sponge dried out and the turbo broke down (was using a major BMW dealer for servicing up to that point who never spotted the issue)/.

You also might consider getting your drive chain replaced around the 120K miles mark.

brinty

DublinWriter wrote: »

Give Alan in Bloomfield motors a shout (www.bloomfieldgarage.ie)

He looked after my 08 E60 since I got it in 2010. Never heard of the turbo issue, had something similar in my previous 320D where the breather sponge dried out and the turbo broke down (was using a major BMW dealer for servicing up to that point who never spotted the issue)/.

You also might consider getting your drive chain replaced around the 120K miles mark.

Thanks DublinWriter
Drive chain has been done already within the last 2 years on original dealers recommendation. TBF to BMW Ireland they covered the whole cost as I was just out of warranty so I'm thinking I might not be getting a goodwill gesture off them this time.

Ogogo

Give This crowd a call http://www.assuredperformance.ie/

You could also buy a turbo new / used or recon from ebay http://www.ebay.co.uk/sch/i.html?_odkw=bm4+n47+turbo&_osacat=0&_from=R40&_trksid=p2045573.m570.l1313.TR0.TRC0.H0.TRS0&_nkw=bm4+n47+turbo&_sacat=0

If you get your exact engine model you will get a better match. (N47 ????)

The BMW dealer will be in the 2.5K+ bracket at a guess Assured Performance should be 1K less or your own mechanic with an ebay part circa 2K less

macrubicon

It's worth asking about goodwill. I was in the same position, out of warranty but FSH with BMW and they covered 50% of the parts for the turbo.

Might work out better with an indy price wise but no harm in pushing it and seeing what you can get. Sometimes you have to phone BMW customer service to register a complaint to get a case number to put against the goodwill request.

brinty

macrubicon wrote: »

It's worth asking about goodwill. I was in the same position, out of warranty but FSH with BMW and they covered 50% of the parts for the turbo.

Might work out better with an indy price wise but no harm in pushing it and seeing what you can get. Sometimes you have to phone BMW customer service to register a complaint to get a case number to put against the goodwill request.

Thanks Macrubicon

I'll be ringing CS one way or the other. Wasn't offered a replacement vehicle cos the car will be in for a few days and it was a short notice drop off, but more annoyingly not even offered a lift home or back to work?? was quite shocked by that.

Idbatterim

2.5k for a turbo replacement on a 2010. Get the car out of a main dealer and save yourself over a grand...

AndyBoBandy

I had to get a new turbo on my e90 about 2 years ago and all in I was charged about 4K in Joe Duffy,
They fixed the turbo but couldn't get it started due to low compression in one of the cylinders, which (thankfully) turned out to be the head gasket.

Still though, a sobering experience.

ejabrod

Also, don't limit it to being the turbo...

I have a D4D Avensis (I know - huge difference) which would go into limp mode (loss of power - not rev beyond 2000) and main Toyota dealer stated it was the turbo when, in fact, it was the boost control sensor that was gone. Showed on diagnostic as over boosting which indicated turbo but was the sensor that was no longer regulating the boost levels.

Just a thought.

Also you can get recon turbos for €400(ish) with warranty

brinty

Cheers folks for all the information. much appreciated.

I'll see what price they come back with first.

I'm hoping its something small but braced for the worst.

Idbatterim

http://www.ebay.co.uk/itm/BMW-TURBOCHARGER-177-HP-TURBO-E60-520d-E90-E92-320d-RECONDITIONED-49135-05895-/161260911633?hash=item258be63c11:g:HtsAAMXQydtTNAjf

no doubt bmw keep the blown turbo if its that and pocket more money from it. My bro left his 325 in with them a few years ago for an oil service, they didnt even do it!

put it this way, I would have the work done on my pride and job by a bmw specialist before I would let some bmw apprentice near it for top dollar to pay for their shiny showrooms...

another poster here left his car in with them a nice X5 for a service I think and the bmw staff used if for a trip down the country, had a few hundred miles more on the clock when he got it back and some diving gear still left in it!

brinty

Cheers Idbatterim
I'm going to ring Bloomfield and see what they suggest in terms of price. Good to have the comparison and parts prices in my arse pocket if the worst fears happen.

mittimitti

any update on the damage

brinty

mittimitti wrote: »

any update on the damage

Duffys said they won't look at it until the morning at the earliest

Rang bloomfields and said its in Duffys and he almost exploded with laughter. In a good way though. Took my details and he's getting me a quote and going to call back. Asked me if it was possibly a sensor that's gone. Is it a dsf?? I haven't a clue but hoping that's all it is. Can't really afford to handover a fortune for a new turbo.

brinty

Idbatterim wrote: »

http://www.ebay.co.uk/itm/BMW-TURBOCHARGER-177-HP-TURBO-E60-520d-E90-E92-320d-RECONDITIONED-49135-05895-/161260911633?hash=item258be63c11:g:HtsAAMXQydtTNAjf

no doubt bmw keep the blown turbo if its that and pocket more money from it. My bro left his 325 in with them a few years ago for an oil service, they didnt even do it!

put it this way, I would have the work done on my pride and job by a bmw specialist before I would let some bmw apprentice near it for top dollar to pay for their shiny showrooms...

another poster here left his car in with them a nice X5 for a service I think and the bmw staff used if for a trip down the country, had a few hundred miles more on the clock when he got it back and some diving gear still left in it!

WTF, that's pretty ridiculous. Its just over the 103k miles so if theres anything extra on it i'll know.

Stephenc66

http://turbocentre.ie/en/index.php

I spotted these guys in Nenagh Co Tipp the other day. I see on their website they do service exchange if you had a good Indy to do the swap out.

mittimitti

its worth leaving it to duffys to see if they will offer a deal but an indie is the way to go

brinty

mittimitti wrote: »

its worth leaving it to duffys to see if they will offer a deal but an indie is the way to go

cheers mittimitti
as I say if its the worst case scenario I'm hoping the fact I have FBMWSH they might offer me a goodwill gesture and I don't mind paying for the labour.
Otherwise I'll be getting it out and into bloomfields

emeldc

Idbatterim wrote: »

http://www.ebay.co.uk/itm/BMW-TURBOCHARGER-177-HP-TURBO-E60-520d-E90-E92-320d-RECONDITIONED-49135-05895-/161260911633?hash=item258be63c11:g:HtsAAMXQydtTNAjf

no doubt bmw keep the blown turbo if its that and pocket more money from it. My bro left his 325 in with them a few years ago for an oil service, they didnt even do it!

put it this way, I would have the work done on my pride and job by a bmw specialist before I would let some bmw apprentice near it for top dollar to pay for their shiny showrooms...

another poster here left his car in with them a nice X5 for a service I think and the bmw staff used if for a trip down the country, had a few hundred miles more on the clock when he got it back and some diving gear still left in it!

I worked for a main dealer in Dublin a few years back, but because I was commuting from Kilkenny I got all the problematic cars to take home at night for testing. How else can they put a few hundred miles on them. It's better that it breaks again on me rather than the customer.

Idbatterim

brinty, I would also check with gary doyle from chelmsford motors in ranelagh and valdas motorconfidence on 0868964573 , highly recommended bmw specialists, a few calls to shop around and potentially save few hundred euro is worth it IMO. Also surely somewhere in Ireland sells reconditioned turbos. If not and you get one from uk, you could have it shipped over here in under 24 hours...

you have to ask yourself with €2500, these clowns want what a huge amount of full time workers earn a month after tax, for a few hours labour... They should relocate to Vicar street...

I also have the name of another mechanic who is dirt cheap, fantastic for certain work, not sure if he does turbos though, I can check if you would like...

I worked for a main dealer in Dublin a few years back, but because I was commuting from Kilkenny I got all the problematic cars to take home at night for testing. How else can they put a few hundred miles on them. It's better that it breaks again on me rather than the customer.

http://www.boards.ie/vbulletin/showthread.php?p=95545440 post number 11 on this page! take a read of that post for some of the issues another poster has with bmw, I wouldnt leave my 2003 325 in with them personally!

brinty

Idbatterim wrote: »

brinty, I would also check with gary doyle from chelmsford motors in ranelagh and valdas motorconfidence on 0868964573 , highly recommended bmw specialists, a few calls to shop around and potentially save few hundred euro is worth it IMO. Also surely somewhere in Ireland sells reconditioned turbos. If not and you get one from uk, you could have it shipped over here in under 24 hours...

you have to ask yourself with €2500, these clowns want what a huge amount of full time workers earn a month after tax, for a few hours labour... They should relocate to Vicar street...

I also have the name of another mechanic who is dirt cheap, fantastic for certain work, not sure if he does turbos though, I can check if you would like...

Cheers for that
PM me details and I can see what they say

brinty

emeldc wrote: »

I worked for a main dealer in Dublin a few years back, but because I was commuting from Kilkenny I got all the problematic cars to take home at night for testing. How else can they put a few hundred miles on them. It's better that it breaks again on me rather than the customer.

Hardly helpful there buddy???
And who's fault is it if you make a balls of the car whilst testing it??

Idbatterim

Cheers for that
PM me details and I can see what they say

pm sent

mittimitti

try this crowd 086 6050571 bm mod or something like that based in parkwest and just do bmw repairs

bmwguy

I will give another recommendation for Bloomfield motors. I used them while my mechanic (main dealer bmw trained but did nixers for me) was in Australia for 2 years. Great lads, personal service, guy who worked on my car talked to me afterwards instead of a service advisor reading off a sheet. Reasonably priced for a good service they provide. As an aside, I am swaying between an e60 petrol and a diesel this is pushing me further from the diesel to be honest too many parts that if they fail will cost a small fortune. By the way I used to work in a main bmw dealer as an accountant there were weekly meetings about how to extract as much from the customer as possible, they have to in fairness the overheads are massive they would go bust otherwise. But you have a choice not to pay it by going Indy.

brinty

bmwguy wrote: »

I will give another recommendation for Bloomfield motors. I used them while my mechanic (main dealer bmw trained but did nixers for me) was in Australia for 2 years. Great lads, personal service, guy who worked on my car talked to me afterwards instead of a service advisor reading off a sheet. Reasonably priced for a good service they provide. As an aside, I am swaying between an e60 petrol and a diesel this is pushing me further from the diesel to be honest too many parts that if they fail will cost a small fortune. By the way I used to work in a main bmw dealer as an accountant there were weekly meetings about how to extract as much from the customer as possible, they have to in fairness the overheads are massive they would go bust otherwise. But you have a choice not to pay it by going Indy.

Cheers for that bmwguy
I'm an accountant myself and I'd love to get a job in one of the dealers but dunno if I could do it with such shady ethics

brinty

Well worst fears confirmed
Its the turbo that's gone.
After tax and including a service and the diagnostic its coming out at €3,000
Guy hadn't even submitted a request for a goodwill gesture from BMW so I've requested that. Said it could take 48 hours blah de blah. So that gives me time to go to the indy's and see what prices they can do.
When I said I'd have to price it with a specialist he gave me the usual spiel of well you'd get a genuine part with a 2 year warranty. I'm sure an indy would give something similar a year anyway!!

emeldc

brinty wrote: »

Hardly helpful there buddy???
And who's fault is it if you make a balls of the car whilst testing it??

What?
It would be the garage's fault of course. I was authorised to test them. I was an employee
I doubt there will be a queue to drive your '2 a penny' 520D.
Good luck with the turbo. Don't forget they'll charge you for diagnostics. You can start another thread for that.

bmwguy

brinty wrote: »

Cheers for that bmwguy
I'm an accountant myself and I'd love to get a job in one of the dealers but dunno if I could do it with such shady ethics

It was my first job out of college, ah it wasn't really shady I have worked in a few industries since its the same just trying to make money. Some amounts of costs going on in maintaining a state of the art showroom, keeping it spotless, it goes on. Similar to a sales man selling extras really. But there would be a push towards replacing a turbo rather than offering advice on reconditioning in your case (of you can even recondition a turbo? I don't know). They will be very friendly greet you with a smile but wouldn't give a personal touch like an indy would. Best of luck with your repair

brinty

ok so Alan from Chelmsford motors got back to me and he's given me an option for a recon turbo 550 and a new turbo 900 so with labour and an oil service he's working out about 1700 - 2000 which is a lot more palatable. He's not sure if the turbo is gone due to lack of blue smoke and thinks it could be just the sensor, won't know til he sees obviously but here's hoping. His suggestion was get it out of Duffys and get it over to him ASAP. So we'll see what BMW are willing to do in terms of a goodwill gesture if anything at all. As I've said I'm prepared for the worst with it.

veetwin

In fairness to Duffys and BMW I was in a similar position recently with a 2009 520d. They didn't ask BMW for a goodwill contribution until I pushed them on it. When they did BMW covered the cost of a new turbo and half the labour which I was more than happy with. Either way best of luck with it.

brinty

veetwin wrote: »

In fairness to Duffys and BMW I was in a similar position recently with a 2009 520d. They didn't ask BMW for a goodwill contribution until I pushed them on it. When they did BMW covered the cost of a new turbo and half the labour which I was more than happy with. Either way best of luck with it.

Cheers Veetwin, I guess I'm being critical as my original dealer (Bolands in Waterford City) were always a step ahead, being proactive and suggesting that they contact BMW and see what can be done on it rather than reactive and having to have me ask for the goodwill.

Also wasn't aware there'd need to be an oil service done regardless. Chelmsford said it would need to be done. I thought BMW were trying to pull a fast one there as I'm due one in about 7k kilometres and they were trying to squeeze me for more money. As you've all guess not exactly mechanically aware

Anyways the ball is in BMW's court for now. But if there's nothing forthcoming I'll be collecting and dropping the car straight to Chelmsford.

veetwin

Mine was nearly due an oil change anyway but I suppose it makes sense to put new oil and filter in when fitting a new turbo in any case.

macrubicon

veetwin wrote: »

Mine was nearly due an oil change anyway but I suppose it makes sense to put new oil and filter in when fitting a new turbo in any case.

When I had mine done with M&G in Rathgar it was €1,800 (with the goodwill) and that included the oil and filter change - Just for comparison. I had no blue smoke but the noise was the tell tale. You might be like me, it was going to totally go soon but had not gotten too bad yet.

brinty

macrubicon wrote: »

When I had mine done with M&G in Rathgar it was €1,800 (with the goodwill) and that included the oil and filter change - Just for comparison. I had no blue smoke but the noise was the tell tale. You might be like me, it was going to totally go soon but had not gotten too bad yet.

That's a fair price Macrubicon and I'd not mind paying it for the piece of mind

9935452

Idbatterim wrote: »

http://www.ebay.co.uk/itm/BMW-TURBOCHARGER-177-HP-TURBO-E60-520d-E90-E92-320d-RECONDITIONED-49135-05895-/161260911633?hash=item258be63c11:g:HtsAAMXQydtTNAjf

no doubt bmw keep the blown turbo if its that and pocket more money from it. My bro left his 325 in with them a few years ago for an oil service, they didnt even do it!

put it this way, I would have the work done on my pride and job by a bmw specialist before I would let some bmw apprentice near it for top dollar to pay for their shiny showrooms...

another poster here left his car in with them a nice X5 for a service I think and the bmw staff used if for a trip down the country, had a few hundred miles more on the clock when he got it back and some diving gear still left in it!

I wouldnt automatically say a bmw specialist is better than a main dealer. A good few years ago a friend dropped his bmw in to get the timing belt changed( people will say BMWs have chain but not all them did) to a local BMW specialist.
Within a couple of months the belt broke. It turns out it was never changed, my mate was charged for it to be changed, told it was changed and paid for it . Specialist had to fix the engine FOC and new belt.
The same chap is a well regarded BMW specialist.

I reckon with eithre independent or main dealer you need to find one you like and trust. There can be cowboys in eithre game

brinty wrote: »

Hardly helpful there buddy???
And who's fault is it if you make a balls of the car whilst testing it??

They have to test drive the cars. We have all heard stories about how people have a intermittant problem with a car that cant seemed to be traced . Every time you take it to the garage the fault is gone. they change a sensor/make an adjustment and hand it back. 20 miles down the road the fault is back and the owner is back at the garage complaining the fault wasnt fixed.
If the garage didnt test drive it , they wouldnt be doing their jobs right

brinty

9935452 wrote:

They have to test drive the cars. We have all heard stories about how people have a intermittant problem with a car that cant seemed to be traced . Every time you take it to the garage the fault is gone. they change a sensor/make an adjustment and hand it back. 20 miles down the road the fault is back and the owner is back at the garage complaining the fault wasnt fixed. If the garage didnt test drive it , they wouldnt be doing their jobs right

Fair enough point but one poster said they'd 600 miles on their clock over a weekend that's excessive and raking the p155. the poster doing Dublin to kilkenny is putting about 150 mile round trip,are they paying for the diesel etc..
I understand the need to test etc but not to excess

Gumbo

brinty wrote: »

Fair enough point but one poster said they'd 600 miles on their clock over a weekend that's excessive and raking the p155. the poster doing Dublin to kilkenny is putting about 150 mile round trip,are they paying for the diesel etc..
I understand the need to test etc but not to excess

Yes the dealer pays for the diesel.
It has to be done to diagnose a problem.

My mate had a Mondeo for a week recently trying to diagnose a problem that the customer kept complaining about. Could only be diagnosed using nor Mal driving techniques. Completely above board so no need for the tin foil hat.

9935452

brinty wrote: »

Fair enough point but one poster said they'd 600 miles on their clock over a weekend that's excessive and raking the p155. the poster doing Dublin to kilkenny is putting about 150 mile round trip,are they paying for the diesel etc..
I understand the need to test etc but not to excess

i know what you mean, some people see an oppertunity like a car with a full tank of petrol and overdo it.
10 years ago i test drove a car. Petrol light was on , extremely low on petrol, for the test drive i threw a tenor in. Did a deal for the car .
Came back to pay for the car the following week and the mechanics had taken the car on a 60miles round trip to get parts.
The reason was the car had petrol in it. Everything else they had hadnt enough petrol to make the trip.
Got the car later on in the day with the petrol light on. Ate the boys.
They knew the car was sold and still took it.
They also knew the car was due to be collected that day .
Wasnt too pissed off as i had got savage value in buying the car. Sold it 2 years later for 50 percent more than i paid for it

brinty

So latest update
BMW won't be covering any of the costs. Duffys came back to me said mileage (103k) and age (6 years) meant they wouldn't offer the goodwill gesture.
Rang BMW Ireland and they said the same thing. As its 6 year old its outside the time frame for a goodwill gesture (lucky boy you veetwin) so said that's grand I'll be bringing it to a BMW specialist.
Also lodged a complaint about how Duffys have treated me which was rude from start to finish
1) no offer of replacement vehicle
2) no offer of transportation after dropping car for check to home/work/a bus stop
3) having to request a good will gesture application
4) having to wait until this evening and making two calls to follow up with Duffys

So rang Alan in Bloomfield and said I'd drop it into him tomorrow. He couldn't have been nicer about things. If he's that easy to deal with I know where I'll get future services done.

Idbatterim

BMW won't be covering any of the costs. Duffys came back to me said mileage (103k) and age (6 years) meant they wouldn't offer the goodwill gesture.
Rang BMW Ireland and they said the same thing. As its 6 year old its outside the time frame for a goodwill gesture (lucky boy you veetwin) so said that's grand I'll be bringing it to a BMW specialist.
Also lodged a complaint about how Duffys have treated me which was rude from start to finish
1) no offer of replacement vehicle
2) no offer of transportation after dropping car for check to home/work/a bus stop
3) having to request a good will gesture application
4) having to wait until this evening and making two calls to follow up with Duffys

It really is beyond a joke from BMW in my opinion, we are talking about €3000 here, not €300!

brinty

Idbatterim wrote: »

It really is beyond a joke from BMW in my opinion, we are talking about €3000 here, not €300!

That's what I told them, said I don't have €3k just lying about or would I be willing to pay it when a BMW specialist would do it for €1k less than that.

got the typical oh well its genuine BMW part 2 year warranty, fitted by BMW technician bla bla

I'll take my chances that someone who knows what they're doing will do a much better job who's offering a 1 year warranty on the part they're installing.

As some other posters have said their premium cost is to pay for a shiny showroom and a technician who's barely wet behind the ears.

Idbatterim

out of interest, how much do bloomfield want for the job?

Nonoperational

No brainer to get a specialist with a good reputation to do the job. Just need to make sure nothing caused the turbo to fail that also needs to be rectified.

emeldc

1) no offer of replacement vehicle
2) no offer of transportation after dropping car for check to home/work/a bus stop

Duffy's could have 50 cars a day going through that place. Could you imaging the amount of replacement cars needed if everyone looked for one when their car was broken. They would also need a load of drivers to give everyone a lift back to work! There is no onus on them to supply a car once it's out of warranty. you're just being a bit silly now.
However if you are a regular customer with a full history, I think they could have done something in the way of discount for you. I doubt you'll be back there for your next service and they should be taking that into account.

brinty

emeldc wrote: »

Duffy's could have 50 cars a day going through that place. Could you imaging the amount of replacement cars needed if everyone looked for one when their car was broken. They would also need a load of drivers to give everyone a lift back to work! There is no onus on them to supply a car once it's out of warranty. you're just being a bit silly now.
However if you are a regular customer with a full history, I think they could have done something in the way of discount for you. I doubt you'll be back there for your next service and they should be taking that into account.

Thanks Emeldc
As I said the difference between Duffys and Bolands is night and day. Duffys was like a dentist pulling teeth and Bolands were proactive and saw the bigger picture. Bolands would always be willing to offer a replacement when my car would be in for a couple of days and always offered either to drop you home or pay for a taxi for me to get back to home/ work.
Its all part of the service.
I'm a regular BMW customer with a FBMWSH so yes I think they should've done something but their loss.
I'll not be bringing my car back to any of the Dublin dealers and TBH whenever I change I'm not likely to go BMW again.
When I originally bought this car Bolands saw the bigger picture professional in his early 30's, treat him well, keep him onside and we'll have a customer for 30-40 years with possibly 150k to 200k in business between cars and servicing requirements.

bmwguy

Good call on the garage you chose in the end. Top notch service from them any time I brought my cars in, tell him to keep you in the loop of what they are finding and what needs to be done and an estimate of cost and they will do that so no nasty surprises when you get the bill. It may be impossible of course to keep the bill down but they will try their best.

I had a module gone in a 530i I had before that controls the auto box (I think) the part alone was about 800 quid which was a bit pricey. They sent me a link to an ebay seller in Germany that was selling them from used cars for about 100 quid, he told me to just order that one and bring it in and they would fit it. Job ended up about 500 quid including fitting that and doing all the relevant services/maintenance it needed too.

Edit, it was an ABS module I just dug up the old email

As a matter of interest, look at the link below just for your own sanity. Seamus was the guy I was dealing with.

http://www.ebay.ie/sch/i.html?_odkw=bmw+turbo&_osacat=0&_from=R40&_trksid=p2045573.m570.l1313.TR0.TRC0.H0.Xbmw+turbo+e60.TRS0&_nkw=bmw+turbo+e60&_sacat=0

brinty

Hi all,
So got the car to Alan in Bloomfield and turns out the Turbo was totally over heated and had blown out the fan on the back off the turbo as the air filter was totally clogged up. (hope that's the correct explanation, I'm not very mechanically minded) Seems like it wasn't changed at last service.
Great service, put a brand new turbo in, proper service oil and filter (oil, air and pollen) changes with a new v band and exhaust gasket. Total labour was 3.5 hours.
Price was really good considering what BMW had quoted..
Drove home last night with radio off and there were no bad sounds thankfully

I cannot fault Alan and his team for the work they done at a reasonable price. I asked for service price and I'll be bringing the car back there in future seeing as it doesn't seem to matter to BMW if I have a FBMWSH any more

I'd highly recommend him to anyone in the Dublin area.

Thanks to all you folks who recommended him.