Paid subscription - not a subscriber

ibarelycare

I paid 1 Month Non-Recurring Subscription on 7th March @ 12.20pm. Received a paypal receipt. This morning when I logged into boards, I see that I'm no longer a subscriber and don't have the option of becoming a member of the "subscriber" group. What's the problem?

Spear

It's broke, Niamh will correct it later today most likely.

Boards.ie: Niamh

I've added that subscription to your account now ibc, thanks for subscribing!

We're working on fixing this issue, hopefully should be sorted soon.

ibarelycare

Cheers Niamh!

Boards.ie: Niamh

You're very welcome

El Weirdo

<<
>>

Erm... yeah... I also paid for a €5 €50 €500 subscription this morning and I am also unable to change to subscriber group.

Erm... so if you could just... rectify the situation, that'd... erm... be all cool.

Actually, just give me the €50 one and refund the €450 into my PayPal account.

Cheers.

>>
<<

TherapyBoy

Umm..that's not the wallet inspector..

Boards.ie: Niamh

El Weirdo wrote: »

<<
>>

Erm... yeah... I also paid for a €5 €50 €500 subscription this morning and I am also unable to change to subscriber group.

Erm... so if you could just... rectify the situation, that'd... erm... be all cool.

Actually, just give me the €50 one and refund the €450 into my PayPal account.

Cheers.

>>
<<

*Checks list*
Erm, nope, I'm afraid not. Should €500 inexplicably arrive into our account, I'll be sure to let you know

Conor Bourke

Same thing happened to me. Money left my account on 07/03/16, just noticed that my subscription is no longer active.

Dav

Loop Zoop wrote: »

Same thing happened to me. Money left my account on 07/03/16, just noticed that my subscription is no longer active.

Hey there, I've sorted that out for you.

Conor Bourke

Dav wrote: »

Hey there, I've sorted that out for you.

Thanks Dav, appreciate it

Liam McPoyle

Hi dudes.

I paid the fiver for a non recurring sub more than 24 hours ago (got PayPal receipt) but the functionality doesn't appear to have been activated yet.

Boards.ie: Niamh

Sorry about the delay there BC, I have added the subscription now, effective today. Thanks for subscribing

Liam McPoyle

Boards.ie: Niamh wrote: »

Sorry about the delay there BC, I have added the subscription now, effective today. Thanks for subscribing

Thank you kindly!

RayM

Same thing seems to have happened to me. (1 month non-recurring. Paypal transaction ID 8UA945924W967173A).

Dav

Missed this yesterday, apologies Ray, but I've got you in the Sub's group now.

addicted to caffeine

same thing happened to me (I year recurring, paid on Sunday)

Dav

That's yours sorted now too ATC.

addicted to caffeine

cheers dav

ibarelycare

Hey guys, same thing happening again. Paid subscription a couple of days ago and have receipt.

Boards.ie: Niamh

That's been added to your account now ibc. Thanks!

mailforkev

Hi all, same thing for me, subscribed again yesterday but nothing yet.

Boards.ie: Niamh

mailforkev wrote: »

Hi all, same thing for me, subscribed again yesterday but nothing yet.

I've added that to your account for you now. Thanks for subscribing

mailforkev

Boards.ie: Niamh wrote: »

I've added that to your account for you now. Thanks for subscribing

Much appreciated.

mailforkev

Still doesn't seem to have applied. Does it take a while?

Spear

mailforkev wrote: »

Still doesn't seem to have applied. Does it take a while?

Nope, it's taken effect, you're in the subs group.

The Bishop Basher

Hi

Can someone please grant me access to this forum so I can request a username change ?

http://www.boards.ie/vbulletin/forumdisplay.php?f=331

Many thanks..

Taltos

Hi Swanner - you have to sign up as a Subscriber we can oblige.

If you have put that in but are still waiting just let us know and we'll flag it with HQ for you.

The Bishop Basher

Hey Taltos,

Cheers for getting back...

I subscribed a couple of weeks ago but only following up now.

Thanks.

Boards.ie: Niamh

Any idea what date you paid the subscription Swanner so I can find it in our Paypal account? Thanks

Never mind, I found you I've added that subscription to your account for you now. Thanks for subscribing!

Barry Badrinath

Same here guys!

The Bishop Basher

Boards.ie: Niamh wrote: »

Any idea what date you paid the subscription Swanner so I can find it in our Paypal account? Thanks

Never mind, I found you I've added that subscription to your account for you now. Thanks for subscribing!

Thanks Niamh

Boards.ie: Niamh

Wolf Hanssen wrote: »

Same here guys!

I've added that to your account for you now, you can update yourself from Registered User to Subscriber in the User Control Panel if you wish. Thanks for subscribing

Homlescow

Hey Team,

Having same issue here, subscription hasn't been added to my profile yet. let me know if you need payment date ect.

Thanks

Boards.ie: Niamh

tcahill wrote: »

Hey Team,

Having same issue here, subscription hasn't been added to my profile yet. let me know if you need payment date ect.

Thanks

I've added that subscription to your account, effective today. Thanks for subscribing

Homlescow

Boards.ie: Niamh wrote: »

I've added that subscription to your account, effective today. Thanks for subscribing

Thanks Niamh

ibarelycare

Hi Niamh, can you sort this out for me again? Just paid via PayPal. Thanks!

Boards.ie: Niamh

Sorted you out there now, thanks!

Tefral

Hey I paid and i do not appear to have access to the subscribers forum, custom avatars etc

Boards.ie: Niamh

Tefral wrote: »

Hey I paid and i do not appear to have access to the subscribers forum, custom avatars etc

I've added a subscription to your account for you now, Tefral. Thanks for subscribing

Tefral

Thanks Niamh

Boards.ie: Niamh

You're very welcome.

the_syco

Hi,
As above, paid, but haven't gotten subscriber access.

Perhaps make a sticky? I acknowledge this is something that hasn't been fixed since the site got hacked by someone, but the sticky would be an ample work around.

Boards.ie: Niamh

I've added that to your account for you now. Good idea about the sticky, thanks
Hopefully we won't need it for too much longer.

ibarelycare

Same again please...

ibarelycare

BTW is there any way of downloading your PMs? That's the only reason I keep subscribing. There's loads in there I really want to keep but I don't the hassle of going through over 7000 messages to pick out the ones I want!

Boards.ie: Niamh

That's done for you now ibc. Thanks.

You can download all of your private messages at once from desktop, click on Download all Private Messages as [file format of choice] and it'll save everything from Inbox and Sent Items into one file for you. If you have anything in folders, just take a quick look that they also download at the same time.

ibarelycare

Perfect, thanks a mil Niamh.

JohnK

Is this still broken? My yearly subscription never renewed so I've just signed up for a new one but I still cant send PMs as its telling me I'm over quota.

Boards.ie: Niamh

JohnK wrote: »

Is this still broken? My yearly subscription never renewed so I've just signed up for a new one but I still cant send PMs as its telling me I'm over quota.

Two payments have come through from you on 29th July and earlier today so I have refunded the first one for you and added the other subscription to your account now.

Thanks for subscribing

Kylo Ren

I just subscribed again there. I might need to be manually added too?

Could you also link me where I can request a name change, please?