Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Eir rural FTTH thread

1312313315317318333

Comments

  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    ewj1978 wrote: »
    In Youghal town. Connected direct to exchange. Fibre will only give 7Mb while copper gives me 12Mb.
    Can they upgrade a direct to exchange fibre to FTTH?
    If so how do i go about chasing Eir for this?

    The Youghal part of the 300000 rollout is complete. Enter your Eircode here:

    http://fibrerollout.ie (Check rural 300k)

    If you are not covered you will likely have to wait for the NBP. You could contact eir asking them to upgrade the whole town but it will likely fall on deaf ears.


  • Registered Users, Registered Users 2 Posts: 68 ✭✭Alangers


    Live in Patrickswell in Limerick and had a KN engineer here yesterday to install FTTH. Luckily the people that built the house had run a rope from the road through underground pipes to the house so the KN guy was able to pull the fibre in that way. It was a crap day - raining like mad- so he did all the wiring and installation inside before heading to the black box on the pole outside. Modem installed and all just need to connect up to the black box. He comes back in after 30 mins to say the blackbox was never made live and he'd log this with Eir.... here was me thinking I'd be watching HD netflix with in minutes.... He had to remove all the internal works he had done :-( Eir called today to say it would be a week before this issue with be sorted. Fingers crossed it will all come good.

    The modem is being installed in my utility (where the fibre enters the house) but I am guessing that i can run network wire from the termination to my attic where I have a wired hub to distribute wired connections throughout the house. I can then have the new modem here rather than in my utility which is miles away from all the areas of the house that need wifi and internet?? Has anyone done this before? Any advise would be appreciated.

    Thanks


  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    Alangers wrote: »

    The modem is being installed in my utility (where the fibre enters the house) but I am guessing that i can run network wire from the termination to my attic where I have a wired hub to distribute wired connections throughout the house. I can then have the new modem here rather than in my utility which is miles away from all the areas of the house that need wifi and internet?? Has anyone done this before? Any advise would be appreciated.

    Thanks

    You can run an ethernet cable (<100M) from the ONT to your attic and place the router there if you wish.


  • Registered Users, Registered Users 2 Posts: 475 ✭✭vicM


    Hi guys,

    Got 150mbps FTTH installed last Friday but still waiting for the account to be activated.

    We have rang Eir numerous times and they keep saying wait 24/48 hours and it will kick in but we are still waiting four days later.

    On the router we have a green light over power and wifi, DSL and Internet and have no green light.

    Anyone know what could be wrong?

    Thanks

    Is your PON light solid on the. ONT?


  • Registered Users, Registered Users 2 Posts: 1,138 ✭✭✭turbbo


    Alangers wrote: »
    Live in Patrickswell in Limerick and had a KN engineer here yesterday to install FTTH. Luckily the people that built the house had run a rope from the road through underground pipes to the house so the KN guy was able to pull the fibre in that way. It was a crap day - raining like mad- so he did all the wiring and installation inside before heading to the black box on the pole outside. Modem installed and all just need to connect up to the black box. He comes back in after 30 mins to say the blackbox was never made live and he'd log this with Eir.... here was me thinking I'd be watching HD netflix with in minutes.... He had to remove all the internal works he had done :-( Eir called today to say it would be a week before this issue with be sorted. Fingers crossed it will all come good.

    The modem is being installed in my utility (where the fibre enters the house) but I am guessing that i can run network wire from the termination to my attic where I have a wired hub to distribute wired connections throughout the house. I can then have the new modem here rather than in my utility which is miles away from all the areas of the house that need wifi and internet?? Has anyone done this before? Any advise would be appreciated.

    Thanks

    By network wire you mean ethernet cable right? In that case yeah that should work. You will need a gigabit ethernet switch as your hub in the attic for all the 1000mb goodness if that's what you signed up to.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 4,687 ✭✭✭enfant terrible


    vicM wrote: »
    Is your PON light solid on the. ONT?

    Hi Vic,

    PON light is on. The LOS light is off.

    Thanks for help.


  • Registered Users, Registered Users 2 Posts: 1,898 ✭✭✭KOR101


    Saw some work on the Sneem road out of Kenmare (just beyond the Dunkerron estate). A huge roll of orange cable.......not sure if that's fibre. No markings on the van.


  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    Hi Vic,

    PON light is on. The LOS light is off.

    Thanks for help.

    The LOS should be off. If it is lit it means you have Loss Of Signal.

    Is the ethernet cable from the ONT connected to the blue port on the back of the F2000 router?


  • Registered Users, Registered Users 2 Posts: 4,687 ✭✭✭enfant terrible


    The LOS should be off. If it is lit it means you have Loss Of Signal.

    Is the ethernet cable from the ONT connected to the blue port on the back of the F2000 router?

    Hi Allison Puny Appetite

    Yes in the blue port.

    The DSL light on the modem was green when they first connected us to the fiber, it's off now if that makes any difference.

    Internet light was always off.

    We have a tickey raised three days ago now still no solution.


  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    Hi navi

    Yes in the blue port.

    The DSL light on the modem was green when they first connected us to the fiber, it's off now if that makes any difference.

    Internet light was always off.

    We have a tickey raised three days ago now still no solution.

    Wow that is pretty shocking service. Did the connection ever work? Did the installer show you it working before he left?

    Just something for you to try. Log into the F2000. Go to Internet and click edit on GE WAN-1. Here are my settings for that.

    438411.PNG

    Leave your IP Protocol version as IPv4 + IPv6 with DHCP for both. I have IPv6 off but as a default it is on.

    How does yours compare to this?


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 4,687 ✭✭✭enfant terrible


    Wow that is pretty shocking service. Did the connection ever work? Did the installer show you it working before he left?

    Just something for you to try. Log into the F2000. Go to Internet and click edit on GE WAN-1. Here are my settings for that.

    438411.PNG

    Leave your IP Protocol version as IPv4 + IPv6 with DHCP for both. I have IPv6 off but as a default it is on.

    How does yours compare to this?

    Cheers Allison Puny Appetite,

    It's my parents house they had fttc from Vodafone cancelled it and moved to ftth from Eir.

    Installer said to contact Eir and get them to activate the account. Eir say they have done that and it's still not working so raised a ticket.

    Next time I'm out there I'll check those settings o don't think they could check it themselves ☺


  • Registered Users, Registered Users 2 Posts: 1,022 ✭✭✭bfa1509


    Hi navi

    Yes in the blue port.

    The DSL light on the modem was green when they first connected us to the fiber, it's off now if that makes any difference.

    Internet light was always off.

    We have a tickey raised three days ago now still no solution.

    I had the same problem. Turned out they assigned my IP to the wrong exchange (if this makes sense). It took about a week to fix...

    Keep harrassing them about it.


  • Registered Users, Registered Users 2 Posts: 1,117 ✭✭✭db


    Had someone around today asking for permission to cut back the trees along my front wall where they are close to the phone line. Said Eir will be bringing a broadband line from the exchange in the village. Is this a good sign and long might it be before the line goes in?


  • Registered Users, Registered Users 2 Posts: 18,106 ✭✭✭✭fritzelly


    db wrote: »
    Had someone around today asking for permission to cut back the trees along my front wall where they are close to the phone line. Said Eir will be bringing a broadband line from the exchange in the village. Is this a good sign and long might it be before the line goes in?

    Asking permission does not equate to them coming around tomorrow to do it. Preparatory surveying
    But good on you for not pissing off everyone else who may benefit from it.


  • Registered Users, Registered Users 2 Posts: 1,117 ✭✭✭db


    fritzelly wrote: »
    Asking permission does not equate to them coming around tomorrow to do it. Preparatory surveying
    But good on you for not pissing off everyone else who may benefit from it.

    He said they would be cutting the trees in the next few days. I am hoping they would have to put in the new lines within the next couple of months before the spring growth starts. Just wondering can I expect decent broadband some time this year.


  • Registered Users, Registered Users 2 Posts: 1,135 ✭✭✭correction


    My house is blue on the map and it says we're due to have fibre in the first half of 2018. Are people optimistic this will come to fruition or it is a hopeful estimate?


  • Registered Users, Registered Users 2 Posts: 2,391 ✭✭✭rob808


    correction wrote: »
    My house is blue on the map and it says we're due to have fibre in the first half of 2018. Are people optimistic this will come to fruition or it is a hopeful estimate?
    it a estimate sadly it depends on how fast rollout is in your area.


  • Technology & Internet Moderators Posts: 28,849 Mod ✭✭✭✭oscarBravo


    I have IPv6 off...
    Why? Just curious.
    It's my parents house they had fttc from Vodafone cancelled it and moved to ftth from Eir.

    This may be a silly question, but they're not still trying to use the Vodafone VDSL router on their new eir FTTH connection, are they?


  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    oscarBravo wrote: »
    Why? Just curious.


    When I got connected to FTTH the F2000 had an issue with Android devices failing while attempting IPv6 DNS lookups. There were several posts about it here. One solution was to disable IPv6. eir have since released the B036 firmware which I believe fixed the issue.


  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    db wrote: »
    He said they would be cutting the trees in the next few days. I am hoping they would have to put in the new lines within the next couple of months before the spring growth starts. Just wondering can I expect decent broadband some time this year.

    The tree cutting is the very start of the process. They will then replace defective poles, build or rebuild access chambers and install underground ducting where needed. All these things happen before any fibre cable is run so you would most likely be looking at several months for it all to take place depending on the availability of crews.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 493 ✭✭irelandjoe


    The tree cutting is the very start of the process. They will then replace defective poles, build or rebuild access chambers and install underground ducting where needed. All these things happen before any fibre cable is run so you would most likely be looking at several months for it all to take place depending on the availability of crews.

    Trees cut here Jan 2016 and still not connected.

    However, this popped up outside my house this week, Wonder how long now? can't be long I guess (Not holding breath)

    Faz6ie7w2UPfZlC52


  • Registered Users, Registered Users 2 Posts: 493 ✭✭irelandjoe


    irelandjoe wrote: »
    Trees cut here Jan 2016 and still not connected.

    However, this popped up outside my house this week, Wonder how long now? can't be long I guess (Not holding breath)

    Faz6ie7w2UPfZlC52

    438464.jpg


  • Registered Users, Registered Users 2 Posts: 878 ✭✭✭More Music


    KOR101 wrote: »
    Saw some work on the Sneem road out of Kenmare (just beyond the Dunkerron estate). A huge roll of orange cable.......not sure if that's fibre. No markings on the van.

    Was the van a Transit?

    Hope the cable is still there on Monday when eir show up :)


  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    irelandjoe wrote: »
    438464.jpg

    That is the distribution point. Once they are up the work is pretty much complete. There might be a wait period where Openeir have to give notice to their resellers that the area is due to go live but you shouldn't have to wait too long hopefully.


  • Registered Users, Registered Users 2 Posts: 2,391 ✭✭✭rob808


    irelandjoe wrote: »
    438464.jpg
    yea shouldn't be long when you see black boxs on the pole.


  • Technology & Internet Moderators Posts: 28,849 Mod ✭✭✭✭oscarBravo


    When I got connected to FTTH the F2000 had an issue with Android devices failing while attempting IPv6 DNS lookups. There were several posts about it here. One solution was to disable IPv6. eir have since released the B036 firmware which I believe fixed the issue.

    tl;dr: crappy router :D


  • Registered Users, Registered Users 2 Posts: 1,130 ✭✭✭ussjtrunks


    If we are getting nova / imagine atm how will we be notified that the area is live for fibre do Eircom send out letters or how does it work? Tbh it'll probably be a long time yet :(


  • Registered Users, Registered Users 2 Posts: 2,391 ✭✭✭rob808


    ussjtrunks wrote: »
    If we are getting nova / imagine atm how will we be notified that the area is live for fibre do Eircom send out letters or how does it work? Tbh it'll probably be a long time yet :(
    They do send letters just ring them they might be able to give you a live date when the exchange is live for FTTH.


  • Registered Users, Registered Users 2 Posts: 290 ✭✭ACLFC7


    ussjtrunks wrote: »
    If we are getting nova / imagine atm how will we be notified that the area is live for fibre do Eircom send out letters or how does it work? Tbh it'll probably be a long time yet :(

    Eir don't send out letters. Sometimes they send Sales people around going door to door when it's live, but that's not always the case.
    You just have to keep checking the map or put in your Eircode here: http://fibrerollout.ie/


  • Advertisement
  • Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    ACLFC7 wrote: »
    Eir don't send out letters. Sometimes they send Sales people around going door to door when it's live, but that's not always the case.
    You just have to keep checking the map or put in your Eircode here: http://fibrerollout.ie/

    Yeah, we never received any letter. Had two salespersons call though, one when we were already connected for a month! Also keep checking your Eircode here:

    https://www.eir.ie/broadband/1000mb-fibre/


This discussion has been closed.
Advertisement