Eir rural FTTH thread

ah,sure

I posted here, probably in early July, about being thwarted by eir when I went looking for FTTH. My area had been green-lit but my new build wasn't part of the 300,000 rollout. Well, today they came and installed. Power of social media!

addict

i have the router upstairs 7mtrs from the ONT using cat5e cable and I am losing 33% download speed , have run a second cable is case first was faulty or connections giving problems but exactly the same loss , has anyone else come across this ?????

ED E

addict wrote: »

i have the router upstairs 7mtrs from the ONT using cat5e cable and I am losing 33% download speed , have run a second cable is case first was faulty or connections giving problems but exactly the same loss , has anyone else come across this ?????

When you say 33% do you mean going from 140 odd to 90 odd?

If so, your crimping/cabling isnt very good and its dropping back to 10/100 mode.

addict

ED E wrote: »

When you say 33% do you mean going from 140 odd to 90 odd?

If so, your crimping/cabling isnt very good and its dropping back to 10/100 mode.

Yes dropping from 150 odd to 98-115

westyIrl

addict wrote: »

i have the router upstairs 7mtrs from the ONT using cat5e cable and I am losing 33% download speed , have run a second cable is case first was faulty or connections giving problems but exactly the same loss , has anyone else come across this ?????

First off, make sure that whatever device you are testing speed with is capable of >100Mb speeds (sounds like you have that done) and that it is wired to router (not wireless)

After move router down back down beside ONT and use a cat5e patch lead to test with. That should let you know where your problem lies.

Jim

ED E

addict wrote: »

Yes dropping from 150 odd to 98-115

Grab a flashlight and have a close look at the terminations, you'll probably find a short wire or two.

addict

westyIrl wrote: »

First off, make sure that whatever device you are testing speed with is capable of >100Mb speeds (sounds like you have that done) and that it is wired to router (not wireless)

After move router down back down beside ONT and use a cat5e patch lead to test with. That should let you know where your problem lies.

Jim

Already tested back at ONT using patch and speed steady between 159-168

addict

ED E wrote: »

Grab a flashlight and have a close look at the terminations, you'll probably find a short wire or two.

All ends trimmed same length before pushing into plug and all ends showing even , starting to think faulty cable itself , will have to run another length of different supplier is next step

savemejebus

Hope it's ok to ask here, but what size conduit should be put down to ensure that (if fibre comes to an area) that it will be installed ok.

The Cush

savemejebus wrote: »

Hope it's ok to ask here, but what size conduit should be put down to ensure that (if fibre comes to an area) that it will be installed ok.

The requirement is 37mm I.D. (1½" heavy gauge hydrodare) or 50mm PVC

niallb

addict wrote: »

All ends trimmed same length before pushing into plug and all ends showing even , starting to think faulty cable itself , will have to run another length of different supplier is next step

Which wiring standard did you use? Any chance you have a pair crossed?
Gigabit is fussy!

addict

niallb wrote: »

Which wiring standard did you use? Any chance you have a pair crossed?
Gigabit is fussy!

None crossed as tested all correct , wiring cat5e ISO 11801 4pr 24AWG

Gwynston

Already was an Eir customer - looking at my first bill since my FTTH install and it includes a €100 installation fee :eek:

Fibre Broadband Installation Fee -- Period: 31-Aug-17 -- Amount: 100.00

What the hell is that all about?

Gonzo

Gwynston wrote: »

Already was an Eir customer - looking at my first bill since my FTTH install and it includes a €100 installation fee :eek:



What the hell is that all about?

ring them, there should be no installation fee.

raydator

addict wrote: »

None crossed as tested all correct, wiring cat5e ISO 11801 4pr 24AWG

If your residential customer, the speeds are upto the package you selected.

So if you're on the 150mb package your speeds can be anywhere from 0mb - 150mb, that is if you're talking about 33% loss of download speed.

Tweaky

Gwynston wrote: »

Already was an Eir customer - looking at my first bill since my FTTH install and it includes a €100 installation fee :eek:



What the hell is that all about?

I checked my first bill and it had the € 100 fee on it but it also had an installation fee discount of € 100 further down the page

100 Euro Installation fee discount -100.00

The Cush

Gwynston wrote: »

Already was an Eir customer - looking at my first bill since my FTTH install and it includes a €100 installation fee :eek:

What the hell is that all about?

Did they also migrate your phoneline over to VoIP/VoBB also? If so they, eir, get a wholesale discount of €100 plus free transfer of line from open-eir.

Gwynston

Tweaky wrote: »

I checked my first bill and it had the € 100 fee on it but it also had an installation fee discount of € 100 further down the page

100 Euro Installation fee discount -100.00

I don't have that, so I guess it's an oversight?
I need to call them.

The Cush wrote: »

Did they also migrate your phoneline over to VoIP/VoBB also? If so they, eir, get a wholesale discount of €100 plus free transfer of line from open-eir.

Nope - phone is still using the old copper line.

frozenfrozen

Good luck calling them.

Got a text this morning saying to contact them about the account, our install date was now the 12th of October. Passed from pillar to post for a half an hour before and after this information trying to get the contact info or a call back from the regional sales manager who called out to us and mis-sold / misinformed us was like pulling teeth.

Had to confirm info several times, our account didn't actually exist, we weren't saying our full address (a weird one), etc.

vintagevrs

raydator wrote: »

If your residential customer, the speeds are upto the package you selected.

So if you're on the 150mb package your speeds can be anywhere from 0mb - 150mb, that is if you're talking about 33% loss of download speed.

That's not the case for addict. They are getting their full speed at the point of entry. There's a loss on the cat5 between it and upstairs.

addict

raydator wrote: »

If your residential customer, the speeds are upto the package you selected.

So if you're on the 150mb package your speeds can be anywhere from 0mb - 150mb, that is if you're talking about 33% loss of download speed.

Only talking about 33% loss over cat5 run to upstairs Service is steady at 159-166 odd

ED E

addict wrote: »

another length of different supplier is next step

Yup. Sounds like its mostly alu.

addict

ED E wrote: »

Yup. Sounds like its mostly alu.

Faulty cat5e cable got another roll and it's perfect , never came across faulty cat5 before but then again it would only show up in 10/1000 connections and not 10/100

niallb

addict wrote: »

None crossed as tested all correct , wiring cat5e ISO 11801 4pr 24AWG

ISO11801 is a cable type rather than a wiring standard, and it's the right kind of cable.
I meant did you use EIA/TIA 568B/A to select the order of the colours.

Just ruling out how the pairs are placed in your cabling.
If you had 1,2,3,4,5,6,7,8 you'd see a drop in reliability at gigabit just like this.
The order needs to be more like 1,2,3,5,6,4,7,8 because pins 3 and 6 must use a twisted pair. At short lengths and slower speeds it will mostly work, but with gigabit it's important to get that right.

addict

niallb wrote: »

ISO11801 is a cable type rather than a wiring standard, and it's the right kind of cable.
I meant did you use EIA/TIA 568B/A to select the order of the colours.

Just ruling out how the pairs are placed in your cabling.
If you had 1,2,3,4,5,6,7,8 you'd see a drop in reliability at gigabit just like this.
The order needs to be more like 1,2,3,5,6,4,7,8 because pins 3 and 6 must use a twisted pair. At short lengths and slower speeds it will mostly work, but with gigabit it's important to get that right.

Faulty cable and it was wired correct but thanks for taking time to help , all good now with another roll of cable

Eh gringo!

Hi
We are due to be FTTH enabled on the 4th of October.
I have got a mail from an Eir sales Rep online offering me a package for 50 euro a month for 12 months with the up to 150Mbps plan which also has free anytime all mobile,national irish & UK calls.
Then yesterday evening an Eir REp call to my house offering the same deal for 55 euro a month for 12 months.
What is the best deals people have got so far from Eir or any other supplier.
Any input would be great?

Jpmarn

Eh gringo! wrote: »

Hi
We are due to be FTTH enabled on the 4th of October.
I have got a mail from an Eir sales Rep online offering me a package for 50 euro a month for 12 months with the up to 150Mbps plan which also has free anytime all mobile,national irish & UK calls.
Then yesterday evening an Eir REp call to my house offering the same deal for 55 euro a month for 12 months.
What is the best deals people have got so far from Eir or any other supplier.
Any input would be great?

What exchange area and county do you live in? I live in the Inch St Lawernce Limerick area although there is Ftth lines live in my area my road is due to be live on the same day, 4th October.

rob808

Jpmarn wrote: »

What exchange area and county do you live in? I live in the Inch St Lawernce Limerick area although there is Ftth lines live in my area my road is due to be live on the same day, 4th October.

Jpmarn could you order FTTH of Eir or any other isp.

rob808

Jpmarn wrote: »

What exchange area and county do you live in? I live in the Inch St Lawernce Limerick area although there is Ftth lines live in my area my road is due to be live on the same day, 4th October.

Jpmarn could you order FTTH of Eir or any other isp.sorry double post

Eh gringo!

In longford, Crochan .
Did you get any deals offered to you??