Eir rural FTTH thread

The Cush

Picky owner wrote: »

My query is I have never had a land line before,my house was built in 2006 and am not sure if any line was put into my house from the road,There is a small cabinet on the side of my house with a small white wire in it but I don't think there is a cable from eir going into it.
Just wondering how would they connect me, any advice would be appreciated.

If you never had a landline telephone since the house was built there will be no existing line from the road. They won't be using the existing internal wiring for FTTH, unless you're ordering a standard telephone line in conjunction with FTTH.

They will run a 2 fibre drop cable from a pole or manhole on the road to the white box (ETU) on the side of your house via the installed duct to your site boundary, (I assume the builder installed the duct between the house and site boundary?). From the ETU they will run the fibre to an agreed point in the house where there is a power socket located and install an ODP and ONT. The router will be connected via Ethernet cable to the ONT and located at the ONT point or other location agreed with the installer.

ONT (Optical Network Terminal)
ODP (Optical Distribution Point)









http://www.boards.ie/vbulletin/showpost.php?p=95836349&postcount=594
http://www.boards.ie/vbulletin/showthread.php?p=102614422#post102614422

Picky owner wrote: »

Just signed up yesterday in co.waterford,going live on 02/08, hopefully it will do the business.Signed up for 55 euro a month package for 12 months,am I right to assume it will go up next year.

Not necessarily, that is the current price for the standalone Fibre Extreme 150 Mbps package, it'll only go up if they decide to increase the package pricing

https://www.eir.ie/opencms/export/sites/default/.content/pdf/pricing/Part3.1.pdf
https://www.eir.ie/opencms/export/sites/default/.content/pdf/pricing/pt4.1.10.pdf

Picky owner

The Cush wrote:

They will run a 2 fibre drop cable from a pole or manhole on the road to the white box (ETU) on the side of your house via the installed duct to your site boundary, (I assume the builder installed the duct between the house and site boundary?). From the ETU they will run the fibre to an agreed point in the house where there is a power socket located and install an ODP and ONT. The router will be connected via Ethernet cable to the ONT and located at the ONT point or other location agreed with the installer.

The Cush wrote:

If you never had a landline telephone since the house was built there will be no existing line from the road. They won't be using the existing internal wiring for FTTH, unless you're ordering a standard telephone line in conjunction with FTTH.

Thanks for the info,not up to speed on this have been in broadband wilderness for years!the package includes eir talk unlimited,would they use the standard line or the fibre for this?

The Cush

Picky owner wrote: »

the package includes eir talk unlimited,would they use the standard line or the fibre for this?

Not sure, their VOBB service (over fibre) is due for launch soon and their bundle pricing for VOBB was recently added to the price list above. There is a targeted trial on going.

http://www.boards.ie/vbulletin/showthread.php?t=2057709177&page=2

Regarding your original question about pricing of your "bundled" package, which package did you sign up for?
For example, eir Fibre Extreme 150Mb + eir Complete Broadband & Phone or eir Fibre + VoBB, is listed at €77 pm in the price list, so I assume you're on a discounted/promotional price for the package for the next 12 months. Only the standalone eir Fibre Extreme 150Mb package is priced at €55.

Did the rep not inform you of this when taking the order?

Picky owner

The Cush wrote:

Regarding your original question about pricing of your "bundled" package, which package did you sign up for? For example, eir Fibre Extreme 150Mb + eir Complete Broadband & Phone or eir Fibre + VoBB, is listed at €77 pm in the price list, so I assume you're on a discounted/promotional price for the package for the next 12 months. Only the standalone eir Fibre Extreme 150Mb package is priced at €55.

The Cush wrote:

Did the rep not inform you of this when taking the order?

No,but have received an email from eir stating that alright,seems to be a lot of negative stuff about eir having second thoughts but on the other hand I don't think there is anyone else to go with to get fibre into the house.Have an Ariel at the moment for wireless broadband getting up to 5 meg for 35 euro a month.

tkmullingar

Hi was with eir already with a call package with mobile and with ftth going live , I ordered the the 150 bundle with all Irish and uk calls and the same mobile phone package of 400 min and 10 gd of data which is €80 pm for 6 months and €100 after as per eir web site and sales rep .
But. Got a confirmation email if order stating €112 , call Center closed on Saturday and eir web chat states the €112 is correct .
How much time do I have to waste on Monday calling eir?
Or just cancel the order and wait till my contract on original package is up and go with another reseller

rob808

The first bill always expensive before it goes to the bundle price.There be a connection charge with the other resellers.

tkmullingar

rob808 wrote: »

The first bill always expensive before it goes to the bundle price.There be a connection charge with the other resellers.

But the email states my monthly charge will be €112 pm

JenJohn

tkmullingar wrote: »

But the email states my monthly charge will be €112 pm

It will be your month charge and whatever part of the month you signed up for leading up to your full month . It could be a week or two charge then you join next bill cycle and also your full month

Edit just realised you said it states your monthly charge would be 112 so not sure ..

rob808

I would cancel and order a different package.

garroff

Try and record your conversation with them. Note day and time and get names. They are professionals so you will have a battle.
When they overcharge you prepare for a long hard slog to get your money back.
I speak from experience.

Westnet: Paul

rob808 wrote: »

The first bill always expensive before it goes to the bundle price.There be a connection charge with the other resellers.

...with some other resellers.

Cantona's Collars

Marshalstown,just outside Enniscorthy due to go live within weeks.I posted a while back about new cables in The Moyne area on the edge of Enniscorthy,these have now been extended to the village a few miles away.The local school there is delighted that they'll have access to decent internet before the new school year begins.
A good mate of mine is in the rollout area and previously could only get at best 1Mb/s with eir despite being a stones throw from where the original rollout ended.He'll be over the moon with this.

JPW_1993

Our telephone line comes from a manhole out on the road. The line is fed through a 4 inch pipe down the side of the garden to just beyond the back of the house where the phoneline goes up the wall of the house and into the attic. Beyond a certain point in our garden a portion the phone line is inaccessible as it is covered by a raised patio.

We dug a hole at the into the ground just before this inaccessible area at the side of the house and found the phone line a good foot or two into the ground.

Will eir the installers be able create a new route from from the exposed pipe? We have a 2 inch hole drilled into the pipe for them. All they have to do is feed the wires through the pipe from whichever starting point, feed it up/down the wall of the house, drill a new accessible hole into the attic, or feed it along the gutter and bring it in through the current access point in the roof/attic.

The Cush

JPW_1993 wrote: »

All they have to do is feed the wires through the pipe from whichever starting point, feed it up/down the wall of the house, drill a new accessible hole into the attic, or feed it along the gutter and bring it in through the current access point in the roof/attic.

According to posters here they will no longer run fibre into/through an attic space. The policy they're enforcing is a max of 1m into the house from the external entry point.

JPW_1993

The Cush wrote: »

According to posters here they will no longer run fibre into/through an attic space. The policy they're enforcing is a max of 1m into the house from the external entry point.

Does that still mean that the wire can be any length as long as it is outside?

The wire will have to take a tour around the house to get it from the pipe to the front hall. The nearest room to the exposed pipe we exposed is an en suite!!!!

KOR101

http://www.independent.ie/business/small-business/need-for-broadband-speed-drove-plan-to-connect-west-35933069.html

The Cush

JPW_1993 wrote: »

Does that still mean that the wire can be any length as long as it is outside?

The wire will have to take a tour around the house to get it from the pipe to the front hall. The nearest room to the exposed pipe we exposed is an en suite!!!!

It appears they have no problem running it externally. Very few have posted pics of their external install, Gonzo did, see his pics here - http://www.boards.ie/vbulletin/showthread.php?p=103160217#post103160217

JohnC.

When one already has an F2000 set up with VDSL, will they use that, so I don't have to go changing wireless networks and stuff? Obviously, the Internet connection will be plugged into the other port on that (and any relevant setting changed over, if applicable), but can it be otherwise left the same?

philroche

@JohnC They'll give you a new F2000. But you can copy and paste the wan config from the new one to your old one and then keep the new one as a backup.

ArdLix11

Johnboy1951 wrote: »

Yes you wait for the NBP if you are not in eir's commercial roll out.

Is there anyway we can be included in the FTTH that is about to go live. The light blue line for FTTH starts about 50 yards outside our estate and we are in a cabinet(blue) area but about 50 houses have now been marked amber(NGB). Do you know if there's anybody I could contact about this without getting the bog standard reply. Thanks

Gonzo

ArdLix11 wrote: »

Is there anyway we can be included in the FTTH that is about to go live. The light blue line for FTTH starts about 50 yards outside our estate and we are in a cabinet(blue) area but about 50 houses have now been marked amber(NGB). Do you know if there's anybody I could contact about this without getting the bog standard reply. Thanks

the houses marked amber will be tackled by the NBP, the rest of the houses in the estate which currently have FTTC may have to wait till a future urban FTTH plan is announced. The rural FTTH is really only for ribbon developments and some one off housing beyond town boundaries. There are some exceptions such as tiny villages with small estates being covered by FTTH if there is currently nothing there.

ArdLix11

Gonzo wrote: »

the houses marked amber will be tackled by the NBP, the rest of the houses in the estate which currently have FTTC may have to wait till a future urban FTTH plan is announced. The rural FTTH is really only for ribbon developments and some one off housing beyond town boundaries. There are some exceptions such as tiny villages with small estates being covered by FTTH if there is currently nothing there.

All the houses in the 2 estates either side of the road( 40 + 10) have now been marked NGB. It's annoying that we are right in the middle of the 2 rollouts and are getting neither. Single houses going out a few miles of our road will now have fibre. That was part of the reason that we bought where we did cos we knew that it was in the first phase of rollout. And now it's been moved to god knows whenever.

JPW_1993

We have an install scheduled for tomorrow and with eir's refusal to go into the attic and only allowing 1 metre of wire to serve the house internally there is no way they will make it to our original telephone spot in the house.

May be a stupid question but does the telephone line get served though the fibre network or will it remain on the copper network? We have Phonewatch connected to our telephone line and will require more wires and drilling if a new telephone line is used.

We can get away with having this fibre line being anywhere in the house along with the router/modem, as long as it does not outright replace the current telephone line.

ED E

Depends on what you've ordered.

The landline can no longer text anyways so you're better off having the alarm upgraded to GSM.

philroche

@JPW_1993 All telephone products will still use your old copper line as Eir haven't rolled out any VOIP products yet.

This is what the Eir technician told me when he was reconnecting my old copper line when it was disconnected in error when I got FTTH installed. I too have my alarm connected to my telephone line.

garroff

Will you be paying for a copper line AND a fibre line?

Gonzo

garroff wrote: »

Will you be paying for a copper line AND a fibre line?

if your order FTTH with a phone plan included then it's all included.

My line was previously a copper line which was only used for the internet, then when I ordered broadband only FTTH, the copper line was deactivated on the day of the install and the fibre line put up in its place. IF I decide to use the VOIP the phone number will be the same as the old number.

knipex

JPW_1993 wrote: »

We have an install scheduled for tomorrow and with eir's refusal to go into the attic and only allowing 1 metre of wire to serve the house internally there is no way they will make it to our original telephone spot in the house.

May be a stupid question but does the telephone line get served though the fibre network or will it remain on the copper network? We have Phonewatch connected to our telephone line and will require more wires and drilling if a new telephone line is used.

We can get away with having this fibre line being anywhere in the house along with the router/modem, as long as it does not outright replace the current telephone line.

Let them install the fiber where ever and then just run a cat 5e or cat 6 cable to the phone point.. Where I have the fiber router is in a high level press just under the ceiling.. I then ran cat5e to where I needed a wired location. At the moment only 4 of them are connected as that all the points I have but at some stage I will pick up a switch and \ or a small POE switch to give me more capacity..

Tweaky

JohnC. wrote: »

When one already has an F2000 set up with VDSL, will they use that, so I don't have to go changing wireless networks and stuff? Obviously, the Internet connection will be plugged into the other port on that (and any relevant setting changed over, if applicable), but can it be otherwise left the same?

They left me with the same one - just moved the cable to the WAN port - Wifi etc all stayed the same

JPW_1993

Fella came today. No crowbar to lift the lid on the manhole. He rang every tom, dick and harry in the area and was either no answer or didn't have one. Said he'll be back later in the day?