I built a tool to test what speed you should be getting on the Eircom Network.

dazdrog

ED E wrote: »

If you went standalone youll have changed to a CRN from a circuit number and that'll be what prequals now.

Connect a handset and dial 199000 to get your active "number".

When i connect a phone to master socket its dead as a doornail

MichealKenny wrote: »

Your best bet is to contact Vodafone directly and have them do a line test, it'll be more accurate and I think it's the only way you can do it, shame.

https://www.vodafone.ie/utility/broadband/linecheck.shtml?perlico_areacode=###&perlico_number=#######

That's Vodafone's prequal api, try with that, just replace the first hashes with area code and second hashes with the rest of the number.

{"response":"No landline"}

Bagenal

My result below, is it good or bad?

47.7Mbps

Download HD movie in 4.5 minutes.

Youtube 2160p, Netflix Ultra HD, Twitch Source.

MichealKenny

Bagenal wrote: »

My result below, is it good or bad?

47.7Mbps

Download HD movie in 4.5 minutes.

Youtube 2160p, Netflix Ultra HD, Twitch Source.

It's a great speed for basically anything you could want to do on the internet, now go to http://speedtest.net/ what speed do you get there? they should be relatively close, and if not, there is something wrong

Bagenal

MichealKenny wrote: »

It's a great speed for basically anything you could want to do on the internet, now go to http://speedtest.net/ what speed do you get there? they should be relatively close, and if not, there is something wrong

speedtest result:-

ping 39 ms

download speed 3.50 Mbps

upload speed 0.28 Mbps

MichealKenny

More than likely this means your exchange supports VDSL but you are on an old ADSL profile, can you log into your modem and post the DSL statistics, details to login are on the bottom of the modem.

In any case I recommend calling Eircom on Monday, and saying "Your website says I can get 50mbps, but I am only getting 4mbps", and they will sort it out for you.

Chuck_Norris

76Mbps, but with an attainable of 42Mbps. Wirelessly I get 37, wired 42.

MichealKenny

Chuck_Norris wrote: »

76Mbps, but with an attainable of 42Mbps. Wirelessly I get 37, wired 42.

Hey Chuck_Norris can you post your line stats? also are you using Eircom eVision, and do you have filters on all of your phone jacks.

mass_debater

MichealKenny wrote: »

Hey Chuck_Norris can you post your line stats? also are you using Eircom eVision, and do you have filters on all of your phone jacks.

You should not need filters with efibre, the main pair will feed direct to the ntu and the phone sockets will all be filtered from there. If you need filters the engineer didn't do his job correctly

MichealKenny

mass_debater wrote: »

You should not need filters with efibre, the main pair will feed direct to the ntu and the phone sockets will all be filtered from there. If you need filters the engineer didn't do his job correctly

What if you're dealing with an older house?

mass_debater

MichealKenny wrote: »

What if you're dealing with an older house?

Same thing, the ntu must be fed before the phone sockets. This is why each install needs a home visit, the engineer must remove all bridge taps before the ntu

Chuck_Norris

MichealKenny wrote: »

Hey Chuck_Norris can you post your line stats? also are you using Eircom eVision, and do you have filters on all of your phone jacks.

Not using eVision. NTU is 612 metres from cab. No line faults. Attenuation, SNR are all where they should be. No errors.

MichealKenny

mass_debater wrote: »

Same thing, the ntu must be fed before the phone sockets. This is why each install needs a home visit, the engineer must remove all bridge taps before the ntu

So kinda like what I was describing here? I wasn't aware that they actually fix this for VDSL

MichealKenny wrote: »

Yeah it doesn't matter if nothing is connected to it, but when you have more than one phone jack it can cause issues, the correct setup for multiple phone jacks and broadband is:

Main Line into house -> filter/splitter -> ADSL jack.
                                        -> Phone jack -> Phone jack 1
                                                      -> Phone jack 2
                                                      -> Phone jack 3

Whereas most older homes do this:

Main Line into house -> Phone jack 1 -> ADSL filter
                     -> Phone jack 2 -> ADSL filter
                     -> Phone jack 3 -> ADSL filter/splitter

And this really messes with the broadband.

MichealKenny

Chuck_Norris wrote: »

Not using eVision. NTU is 612 metres from cab. No line faults. Attenuation, SNR are all where they should be. No errors.

Have you had any contact with Eircom over it? I mean the 70Mbps figure is coming from them directly, I don't know how they calculate it, but it seems to be fairly accurate for most people.

mass_debater

MichealKenny wrote: »

So kinda like what I was describing here? I wasn't aware that they actually fix this for VDSL

Yes, they fit a new ntu and verify there is no bridge taps (where possible)

MichealKenny

mass_debater wrote: »

Yes, they fit a new ntu and verify there is no bridge taps (where possible)

Awesome, that really helps, now I can rule out one possibility when trying to diagnose these issues, thanks for that.

Chuck_Norris

MichealKenny wrote: »

Have you had any contact with Eircom over it? I mean the 70Mbps figure is coming from them directly, I don't know how they calculate it, but it seems to be fairly accurate for most people.

I haven't bothered to be honest. With the line being vectored, attainable of 42 would be about right on a 612 metre long line.

MichealKenny

Chuck_Norris wrote: »

I haven't bothered to be honest. With the line being vectored, attainable of 42 would be about right on a 612 metre long line.

Ah right well if you ever do, please report back because reporting a sync of 80mbps and only having 42mbps attainable is a big discrepancy on Eircom's part.

dazdrog

Chuck_Norris wrote: »

I haven't bothered to be honest. With the line being vectored, attainable of 42 would be about right on a 612 metre long line.

really? im on a unvectored line, at around 1000m by foot (its also the same route cable takes) and sync at 50/15

Downstream line rate (kbit/s)50176
Upstream line rate (kbit/s)15360
Downstream attainable data rate(kbit/s) 62572
Upstream attainable data rate(kbit/s) 22133
Downstream SNR (dB) 13
Upstream SNR (dB) 13.2
Downstream line attenuation (dB) 14.2
Upstream line attenuation (dB) 4.8

Chuck_Norris

dazdrog wrote: »

really? im on a unvectored line, at around 1000m by foot (its also the same route cable takes) and sync at 50/15

Downstream line rate (kbit/s)50176
Upstream line rate (kbit/s)15360
Downstream attainable data rate(kbit/s) 62572
Upstream attainable data rate(kbit/s) 22133
Downstream SNR (dB) 13
Upstream SNR (dB) 13.2
Downstream line attenuation (dB) 14.2
Upstream line attenuation (dB) 4.8

My reading of your stats would have your line being a fair bit shorter than 1000 metres.

ED E

Chuck_Norris wrote: »

My reading of your stats would have your line being a fair bit shorter than 1000 metres.

14dB down is a fair bit for VDSL, I'd say 1km is accurate.

dazdrog

ED E wrote: »

14dB down is a fair bit for VDSL, I'd say 1km is accurate.

correct.

X3Y2B7

vodafone prequal + your tool both say 47.7mbps

stats - i.imgur(dot)com/BVFNO9l.png

worth calling vodafone over? unsure about the SNR

ED E

X3Y2B7 wrote: »

vodafone prequal + your tool both say 47.7mbps

stats - i.imgur(dot)com/BVFNO9l.png

worth calling vodafone over? unsure about the SNR

Prequals over estimating for you I'd say. SNRs are just above target and 18dB dAtten means your're a good 1400m+.

As long as its stable, dont touch it.

brianon

Just a quick thank you. Was synced at 12mb. Ran the test. Showed I could do better. Contacted eircom and now have 15mb

flutered

your app says i should get 4.88, speedtest says 0.88 download and 0.58 upload, speed of me says 0.91 down and 0.58 up

mass_debater

flutered wrote: »

your app says i should get 4.88, speedtest says 0.88 download and 0.58 upload, speed of me says 0.91 down and 0.58 up

Post the stats from your modem

flutered

MichealKenny wrote: »

Your best bet is to contact Vodafone directly and have them do a line test, it'll be more accurate and I think it's the only way you can do it, shame.

https://www.vodafone.ie/utility/broadband/linecheck.shtml?perlico_areacode=###&perlico_number=#######

That's Vodafone's prequal api, try with that, just replace the first hashes with area code and second hashes with the rest of the number.[/QU

i cannot connect to this number, i am told that it is not advailable

flutered

mass_debater wrote: »

Post the stats from your modem

i can get into the modem no bother, it has the following headings, please tell me how to go about it, i am not very tech savvy, thanks in advance
connection status networksettings security systm moniter and settings

mass_debater

flutered wrote: »

i can get into the modem no bother, it has the following headings, please tell me how to go about it, i am not very tech savvy, thanks in advance
connection status networksettings security systm moniter and settings

What modem? Someone with the same modem will post the path

MichealKenny

flutered wrote: »

i can get into the modem no bother, it has the following headings, please tell me how to go about it, i am not very tech savvy, thanks in advance
connection status networksettings security systm moniter and settings

It would be under connection on most Zyxel modems.