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UTV deleting email accounts.

135

Comments

  • Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    Maybe they think people will pay to improve the service.

    I suspect they just want to remove the freeloaders then move to another server or something.


  • Registered Users, Registered Users 2 Posts: 9,720 ✭✭✭irishgeo


    beauf wrote: »
    Maybe they think people will pay to improve the service.

    I suspect they just want to remove the freeloaders then move to another server or something.

    i expect so. lets hijack the server and people will think its **** and wont want to pay.


  • Registered Users, Registered Users 2 Posts: 673 ✭✭✭lighthouse


    I got that email from them as well. I was wondering if it was genuine and I see from this thread it obviously must be. I have a Gmail address I registered years ago, time to start changing email addresses.


  • Registered Users, Registered Users 2 Posts: 3,503 ✭✭✭thefinalstage


    It's kind a toss up. E-mail accounts do cost money to run. The could either monetize it like g-mail or charge a straight up fee.


  • Registered Users, Registered Users 2 Posts: 9,720 ✭✭✭irishgeo


    think ill pay for this year and then slowly wind down the utv over the year. a month notice doesnt cut it.


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  • Registered Users, Registered Users 2 Posts: 673 ✭✭✭lighthouse


    irishgeo wrote: »
    think ill pay for this year and then slowly wind down the utv over the year. a month notice doesnt cut it.

    A month is long enough for me :D
    If I miss the odd one, they won't be that important and I'm sure within 2 months at the most I'll have changed any I want to change. ;)


  • Registered Users, Registered Users 2 Posts: 351 ✭✭donal.hunt


    Just a quick followup...

    If you really value having control over your email and keeping the same address, the correct approach is to:
    - buy a domain and setup MX records to route emails to a mail server
    - create regular offline backups of the mail on the server.

    this gives you lots of flexibility:
    - if you want to change your mail server / mail storage provider, you can switch to another company and just update the MX records. you keep the same address.
    - if your provider goes away (ireland.com example), you can just update MX records.
    - if you want to change the registrar (e.g. they start charging too much; change their policies / service), you can just move the whole domain elsewhere

    In theory, you would never need to use any other email address. Of course, this doesn't come for free so you really have to weigh up the pros and cons of have an email addy on someone else's domain vs having control over the whole stack.

    A review of some of the "easy to use" options available here: http://web.appstorm.net/roundups/email-roundups/the-best-places-to-host-your-email-with-your-own-domain/


  • Registered Users, Registered Users 2 Posts: 102 ✭✭Johnfred


    Has anyone had any contact from UTVinternet yet?


  • Registered Users, Registered Users 2 Posts: 673 ✭✭✭lighthouse


    not since their initial email


  • Registered Users, Registered Users 2 Posts: 27 Zucker


    Just wondering if it is an easy moving UTV mail account to Eircom.


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  • Registered Users, Registered Users 2 Posts: 673 ✭✭✭lighthouse


    Zucker wrote: »
    Just wondering if it is an easy moving UTV mail account to Eircom.

    not sure what you mean by moving the account. Your UTV account will be deleted and all mail in it will be lost unless you have been downloading them to your computer all along using Livemail, Outlook or some other programme like that.
    Don't know what the story is with opening a new eircom address whether you have to be an Eircom customer or not.
    I have started using Gmail which is free and download my messages into Livemail.


  • Registered Users, Registered Users 2 Posts: 673 ✭✭✭lighthouse


    I spent a couple of evenings going through all my emails, 4 years worth sending emails to the ones I wanted to inform of my change of email.
    I put them into alphabetical order so it wasn't as bad as it might appear. I also sent emails to everyone in my contact list.
    I got a few surprises, seeing emails, from 3 or 4 years ago, people I used to be in contact with then, wondering where the 3/4 years went :rolleyes:
    I also contacted other main bodies I deal with e.g banks, service providers etc.
    Anything I have missed isn't worth worrying about at this stage :pac:
    Now all I need is for Gmail to inform me they are going to start charging :mad: ha ha ha


  • Registered Users, Registered Users 2 Posts: 697 ✭✭✭Cionn


    Has anyone heard from UTV about their email address. I am looking to hold on to mine for another year or two and to be fair I don't mind paying a little (as I have had a free address for the last 12 years). I registered my interest in paying but haven't heard anything since.

    C


  • Registered Users, Registered Users 2 Posts: 9,720 ✭✭✭irishgeo


    Cionn wrote: »
    Has anyone heard from UTV about their email address. I am looking to hold on to mine for another year or two and to be fair I don't mind paying a little (as I have had a free address for the last 12 years). I registered my interest in paying but haven't heard anything since.

    C

    just got off the phone with them , as long as you will reply before the 1st of march they will ring you in the next 2 weeks , no accounts are being deleted tomorrow.


  • Registered Users, Registered Users 2 Posts: 673 ✭✭✭lighthouse


    my account is still working and i haven't been in contact with them


  • Registered Users, Registered Users 2 Posts: 9,720 ✭✭✭irishgeo


    lighthouse wrote: »
    my account is still working and i haven't been in contact with them

    i was told over the next 2 weeks , they would be contacting people. id say once they do that , its bye bye email.


  • Registered Users, Registered Users 2 Posts: 673 ✭✭✭lighthouse


    Got an email from them this morning saying a lot of people have contacted them saying they wish to keep their UTV email addresses. Also that the email addresses will remain active until April 6th, after that they will be deleted if you don't pay the money.


  • Registered Users, Registered Users 2 Posts: 3,553 ✭✭✭lmimmfn


    since their last outtage ive been progressively moving all my accounts over to a free email address, its decent enough of them to extend the period though( gives me a chance to make sure i havnt missed anything ).

    25euro per year is a bit much for an email address in all honest, if it was 5 euro i would have just paid it.

    Ignoring idiots who comment "far right" because they don't even know what it means



  • Registered Users, Registered Users 2 Posts: 102 ✭✭Johnfred


    My account is still working and I haven't been contacted by them yet. Have they extended the deadline again?


  • Registered Users, Registered Users 2 Posts: 673 ✭✭✭lighthouse


    same here. I'd say they will give 1 last warning and maybe a day or 2 countdown


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  • Registered Users, Registered Users 2 Posts: 526 ✭✭✭silverski


    Greetings all,

    Has anyone had confirmation that they are going to be able to keep their addresses yet from UTV.

    Received another email from them last weekend, but seems the emails are still working.

    I hope that they do actually improve the service.

    Regards
    Silverski


  • Registered Users, Registered Users 2 Posts: 102 ✭✭Johnfred


    Looks like they have closed my account. I was never contacted by them.


  • Registered Users, Registered Users 2 Posts: 526 ✭✭✭silverski


    Johnfred wrote: »
    Looks like they have closed my account. I was never contacted by them.

    Alos looks like I may have lost 2 very important accounts.
    I had submitted the online request.
    they have not yet made any contact.
    Dissappointed.


  • Registered Users, Registered Users 2 Posts: 3,232 ✭✭✭Tazz T


    I'm still getting mine


  • Registered Users, Registered Users 2 Posts: 3,232 ✭✭✭Tazz T


    Spoke too soon. ONe of mine is gone.


  • Registered Users, Registered Users 2 Posts: 30 crownhill


    UTV called me yesterday and advised that from end of june they will be closing down the email facility for all customers.Stating this was for commercial reasons due to insufficient numbers not wishing to hold on to their email account


  • Registered Users, Registered Users 2 Posts: 526 ✭✭✭silverski


    crownhill wrote: »
    UTV called me yesterday and advised that from end of june they will be closing down the email facility for all customers.Stating this was for commercial reasons due to insufficient numbers not wishing to hold on to their email account

    can they do this, I have had my accounts for nearly 15 years, they run our businesses and I do not have a problem in paying for the service. As the cost to redirect emails to a new account would prove devastating to our business.


  • Registered Users, Registered Users 2 Posts: 526 ✭✭✭silverski


    Greetings,

    Yes just got off the phone to UTV and they will cease email access from end of june, they will supply a password to access those accounts that are unavailable at present.
    they advised me that they had not received my online submission to keep my accounts.
    Perhaps this has happen to many more customers.
    All I can do is email complaints@u.tv

    Disgusted.
    They knew this already but have not updated their website.


  • Registered Users, Registered Users 2 Posts: 9,720 ✭✭✭irishgeo


    silverski wrote: »
    Greetings,

    Yes just got off the phone to UTV and they will cease email access from end of june, they will supply a password to access those accounts that are unavailable at present.
    they advised me that they had not received my online submission to keep my accounts.
    Perhaps this has happen to many more customers.
    All I can do is email complaints@u.tv

    Disgusted.
    They knew this already but have not updated their website.

    Anyone we can complain to?


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  • Registered Users, Registered Users 2 Posts: 371 ✭✭Teagwee


    As it's 'free' service, I doubt if there's any point in complaining. Got the phonecall too and they hadn't received my online submission to retain the address either. Could it be that a lot more people wanted to keep their email but their system didn't record their preference? I even received a new password with my updated preference but now I have no access to the email since the 20th :(


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