iherb.com- discount code

dreamer2009

EDIT: Sorry folks, I realised thats a referral code thing..I was also given BUY123 as a code, think that one is an ordinary coupon& it works the same way.)

[/B]Gives $5.00 off all orders and is worth $10 off any order over $40. Shipping to Ireland is $4.00 if your order is over $40.

Just putting it up in case its of use to anyone else.

Dotcomdolly

I can't see a box to put any coupon codes in at checkout

Sappa

Dotcomdolly wrote: »

I can't see a box to put any coupon codes in at checkout

It will pop up at checkout

Dotcomdolly

Sappa wrote: »

Dotcomdolly wrote: »

I can't see a box to put any coupon codes in at checkout

It will pop up at checkout

Yeah I went as far as that ( the shipping & review order page) and nothing. I double checked. Weird.

opus

According to the email iherb sent me yesterday you just use the referral code in the URL eg:

http://www.iherb.com

Disclosure the above is my $10 off code. So if you'd prefer to use the OP's one just change the code at the end.

el diablo

A dodgy company in my opinion. I'm waiting on an order for over six weeks and customer service don't seem to give a ****.

Gran Hermano

el diablo wrote: »

A dodgy company in my opinion. I'm waiting on an order for over six weeks and customer service don't seem to give a ****.

I've placed 30+ orders over the last few years and have had no trouble. The cheapest standrad postage option normally takes 1-2 weeks.

lindtee

Gran Hermano wrote: »

I've placed 30+ orders over the last few years and have had no trouble. The cheapest standrad postage option normally takes 1-2 weeks.

Same here. And the one time I had a problem (with a bottle breaking in my package) they sorted it straight away. Would have no hesitation in recommending them to anyone.

Sappa

I find their standard shipping is usually 7 days which is excellent coming from Cali.
Never had a problem and the products are great.

el diablo

Gran Hermano wrote: »

I've placed 30+ orders over the last few years and have had no trouble. The cheapest standrad postage option normally takes 1-2 weeks.

Previously my order arrived within five working days (standard post) but something has obviously gone wrong this time. I haven't heard from customs either so it's obviously lost or stolen. €70 down the drain.

golfpaul

el diablo wrote: »

Previously my order arrived within five working days (standard post) but something has obviously gone wrong this time. I haven't heard from customs either so it's obviously lost or stolen. €70 down the drain.

Used them quite a bit in the past with no problems. My last order hasn't arrived either. Anyone else having problems? A quick email under their "contact us" section any they refunded the amount no questions.

Keith186

I got mine in 7 or 8 days too, no problem with then at all...

el diablo

golfpaul wrote: »

Used them quite a bit in the past with no problems. My last order hasn't arrived either. Anyone else having problems? A quick email under their "contact us" section any they refunded the amount no questions.

Did you extra for postage with tracking? They told me I will receive no refund as I used regular postage.

PCDub

Still waiting on my order that was shipped on the 5th sept. Have only ever lost one delivery and they will not help if you only use standard post.

golfpaul

el diablo wrote: »

Did you extra for postage with tracking? They told me I will receive no refund as I used regular postage.

No, I used the standard (free delivery @ the time).

el diablo

golfpaul wrote: »

Used them quite a bit in the past with no problems. My last order hasn't arrived either. Anyone else having problems? A quick email under their "contact us" section any they refunded the amount no questions.

golfpaul wrote: »

No, I used the standard (free delivery @ the time).

They won't refund if your order gets lost when standard post is used. So how did you manage to get a refund?

golfpaul

el diablo wrote: »

They won't refund if your order gets lost when standard post is used. So how did you manage to get a refund?

Shipping method was "international airmail".
I sent them an email stating order wasn't received and got an automated reply a few hours later saying they will be in touch shortly. Within 24hrs I received the email below.


Dear XXXXX,

We are emailing to inform you that we have issued a refund credit in the amount of $XX.XX back to your credit card. This credit should show in your account within 48 hours.
Please Note: The amount credited will be impacted by any discount(s) on your order. Also, if you have credits from multiple orders, you will receive an email from each order.

Have a healthy day!

Sincerely,

iHerb Management
17825 Indian Street, Moreno Valley, CA 92551, U.S.A
Phone: 951.616.3600, Fax: 951.616.3601

Sappa

I think a lot of the mail out of the USA this month has been impacted by increased security leading up the anniversaries of 9/11,increased parcel inspections and a general hold up on items that usually take 7 days can easily delay them by several days.

el diablo

golfpaul wrote: »

Shipping method was "international airmail".
I sent them an email stating order wasn't received and got an automated reply a few hours later saying they will be in touch shortly. Within 24hrs I received the email below.


Dear XXXXX,

We are emailing to inform you that we have issued a refund credit in the amount of $XX.XX back to your credit card. This credit should show in your account within 48 hours.
Please Note: The amount credited will be impacted by any discount(s) on your order. Also, if you have credits from multiple orders, you will receive an email from each order.

Have a healthy day!

Sincerely,

iHerb Management
17825 Indian Street, Moreno Valley, CA 92551, U.S.A
Phone: 951.616.3600, Fax: 951.616.3601

I'm not sure how you managed to get a refund. I was told I've no chance of being refunded if my order goes missing as I didn't pay for postage with tracking.

Sappa

Mine arrived today,8 days not bad.

m.j.w

what way does this work with having to pay customs? are you's getting stuff through without paying for it?

Sappa

m.j.w wrote: »

what way does this work with having to pay customs? are you's getting stuff through without paying for it?

Yepp

RebelScorned

Got the two core collections and four other Real Techniques brushes from iherb for $60.55 including postage- bargain considering core collections are about €25 each in Boots or on Cloud 10 Beauty.

Now here's hoping they arrive in a timely fashion!

golfpaul

el diablo wrote: »

I'm not sure how you managed to get a refund. I was told I've no chance of being refunded if my order goes missing as I didn't pay for postage with tracking.

If they are not playing ball get onto your credit card company and get your refund.

el diablo

golfpaul wrote: »

If they are not playing ball get onto your credit card company and get your refund.

Ok, I've tried that but I have to write a letter to my Visa card company and include all correspondences etc.


Anyone who's been waiting on stuff from iHerb, have you received it?

Up2NoGood

Start The Clock.... sent from SoCal yesterday,

Honestly, if I receive my purchase with-in 14 days I will be happy with the bargain I received.

Redisle

I'm waiting on an order for 11 days now too which is far longer than it has taken in the past. 55euro worth too

el diablo

Redisle wrote: »

I'm waiting on an order for 11 days now too which is far longer than it has taken in the past. 55euro worth too

Is is tracked or regular postage?

Redisle

Regular. Never had a problem in the past with this. Paying for the expensive postage kind of negates a lot of the savings anyway..

PCDub

Order arrived on Monday, shipped on 5th Sept.

el diablo

Redisle wrote: »

Regular. Never had a problem in the past with this. Paying for the expensive postage kind of negates a lot of the savings anyway..

Ok, keep us up to date anyway.

Redisle

Got my package today. I guess US postage is just slower than usual at the moment! Everything in perfect from iHerb as usual.

Esel

For the normal (air mail) shipping option, iHerb Fedex it to Germany, and it is posted from there.

paultf

Thinking of using iHerb for the first time today but I can't make my mind up as to which postal method to use. I am looking to buy some Glucosamine Chondroitin.

Alot of people say that iHerb is very good but delivery by international post hasn't been reliable lately.

So I was thinking of paying the extra few $ to go by DHL. Mainly for the tracking and that my package would be refundable if lost.

On iHerb's checkout page they have feedback from Irish customers which says regular post to Ireland is OK up to $50-60 and up to $100 for DHL.

Has anyone ever used DHL from iHerb? Have you been ever caught by customs?

My package should be less than $60.

And does anyone know the max value of nutritional supplements allowed by post from the USA?

earlyapex

over 22 euro, they can charge vat. but usually let you off if the charge is less than 6 euro. So you can order up to 28 euro and be ok.

I always use airmail and its been 8 day delivery and I keep it under 28 euro. I've not had a problem doing this.
The couriers will defo nail you for any extra charges and charge you their own fee on top for delaying them.

<snip>

Sappa

paultf wrote: »

Thinking of using iHerb for the first time today but I can't make my mind up as to which postal method to use. I am looking to buy some Glucosamine Chondroitin.

Alot of people say that iHerb is very good but delivery by international post hasn't been reliable lately.

So I was thinking of paying the extra few $ to go by DHL. Mainly for the tracking and that my package would be refundable if lost.

On iHerb's checkout page they have feedback from Irish customers which says regular post to Ireland is OK up to $50-60 and up to $100 for DHL.

Has anyone ever used DHL from iHerb? Have you been ever caught by customs?

My package should be less than $60.

And does anyone know the max value of nutritional supplements allowed by post from the USA?

Regular airmail is fine,the couriers can stick you with a an extra charge.
<Snip> is the code to get $10 dollars of your first order.
Happy shopping,fantastic site.

rh5555

Mentioned that before and I might be incorrect but Vitamins are food supplements and there is no VAT on food here as far as I know so they can't charge you VAT on something that has no VAT in the first place. Ordered several times always $50-$60 or so and never got stung by customs.

Either it's luck or the case that there is no VAT on food supplements (Vitamins)

Maybe someone else knows for sure.

Esel

earlyapex wrote: »

over 22 euro, they can charge vat. but usually let you off if the charge is less than 6 euro. So you can order up to 28 euro and be ok.

Is your reasoning / maths correct there?

For the VAT to be €6, the value before tax would be €26.

Also, in my experience, any package coming from outside the EU via courier is very likely to attract duty/tax (depending on value).

The standard international mail option is much better in this regard. Package goes Fedex to Germany, then it is mailed from there - so much less possibility of being stopped by customs.

paultf

Thanks for the replies and advice.

I placed my first order for Glucosamine + Chondroitin and the order value came to $47. I also got a $10 discount for a first time order.

I sent via international post so hopefully it'll be delivered OK.

Seems to be a good site. Good prices too.

el diablo

Esel wrote: »

The standard international mail option is much better in this regard. Package goes Fedex to Germany, then it is mailed from there - so much less possibility of being stopped by customs.

I wouldn't agree with that. I spend over €65 on an order in early August and I never received it..

irbx

i have just ordered of them will let you know when i get it. a friend ordered stuff two times of them them no issue.

<SNIP>

MOD EDIT: Please do not post referral codes.

paultf

el diablo wrote: »

I wouldn't agree with that. I spend over €65 on an order in early August and I never received it..

On checkout the information below is available on iHerb. If this survey is accurate then maybe you just went over the limit? For international airmail $50-$60 have been delivered OK.

"CURRENT CUSTOMER FEEDBACK (from August, 2012 Survey)
• Orders over $100 shipped via UPS will be charged a Value Added Tax and a Duty
• Order was held until VAT and Handling Fees were Paid
• Orders around $50 to $60 shipped via Postal Service has not encountered any problems with customs.
• International Airmail - Average Delivery for Ireland is 6 Days."

el diablo

paultf wrote: »

On checkout the information below is available on iHerb. If this survey is accurate then maybe you just went over the limit? For international airmail $50-$60 have been delivered OK.

"CURRENT CUSTOMER FEEDBACK (from August, 2012 Survey)
• Orders over $100 shipped via UPS will be charged a Value Added Tax and a Duty
• Order was held until VAT and Handling Fees were Paid
• Orders around $50 to $60 shipped via Postal Service has not encountered any problems with customs.
• International Airmail - Average Delivery for Ireland is 6 Days."

My order was just below $80 plus the $5 postage. "Live chat" are fairly clueless. They just keep on spouting the same rubbish. "delivery times can vary" etc. :rolleyes:

opus

Got an email from iHerb today that they have an extra 10% off orders over $60 'til Sept 30th.

Dear iHerb Customer,

Just a reminder --for the next 4 days, through September 30th, you'll receive an extra 10% off all orders of $60.00 or more.
The extra discount will show up after you have signed into your account.

el diablo

My order never arrived. I've been scammed by this shower of *****.

Lots of reports online about non delivery of orders so it looks like I'm not the only one. :mad:

paultf

el diablo wrote: »

My order never arrived. I've been scammed by this shower of *****.

Lots of reports online about non delivery of orders so it looks like I'm not the only one. :mad:

I see from your earlier post you ordered early August.

I placed an order (~$47) 10 days ago so I am now starting to wonder.

What happens when customs stop an order? Do they get in touch to give you a chance to pay the excess?

el diablo

paultf wrote: »

I see from your earlier post you ordered early August.

I placed an order (~$47) 10 days ago so I am now starting to wonder.

What happens when customs stop an order? Do they get in touch to give you a chance to pay the excess?

Yeah, I'm waiting since 5th August. I think customs will contact you if they have your package.

RebelScorned

paultf wrote: »

I see from your earlier post you ordered early August.

I placed an order (~$47) 10 days ago so I am now starting to wonder.

What happens when customs stop an order? Do they get in touch to give you a chance to pay the excess?

Hi there,

Just to let you know my experience- I placed my order on the 16th September ($61) and it arrived to my house on the 24th. It was my first order with iherb and I admit I was very on the fence about even placing the order but my experience with them has been wholly positive- couldn't believe my package arrived so quickly! I also escaped any customs charges etc. I would definitely order from them again in future. So don't lose hope yet!

Sappa

I ordered 76 dollars worth of home products from them on the 25th of Sept,my order arrived today without a glitch.

paultf

paultf wrote: »

I placed an order (~$47) 10 days ago so I am now starting to wonder.

Just to say my order from iHerb arrived this morning.

The order I got will keep me going for a few months but I am not sure if I will place another order with them in the future.

I know alot of people say they have ordered multiple times with no problems. But some people are not getting their orders. So I am not really sure it is worth taking the chance?

Anyways, after more searching online, I found a few Irish sites that have a supplement similar to one I purchased from iHerb. Works out a small bit more expensive but at least I'll be sure of delivery as it's through a courier. Plus if there are any problems I will be dealing with a Irish company.

siochain

using them for 3years and never had a problem with them, great service and great value