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Bord Gais Tesco Voucher Query

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    #62
    Oh hai
    Banned (with Prison Access) Posts: 170 ✭✭Oh hai


    Had a problem today trying to redeem my vouchers. I've done it once before and had no bother but this time when I entered the online code it said it had to be 8 figures and the code on the voucher has 11. Anyone else had this problem?


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    #63
    deelite
    Registered Users Posts: 2,876 ✭✭✭deelite


    Oh hai wrote: »
    Had a problem today trying to redeem my vouchers. I've done it once before and had no bother but this time when I entered the online code it said it had to be 8 figures and the code on the voucher has 11. Anyone else had this problem?

    Did you receive an email from Tesco with the voucher number - this is the number you type into the energy rewards section - if that makes sense


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    #64
    Oh hai
    Banned (with Prison Access) Posts: 170 ✭✭Oh hai


    deelite wrote: »
    Did you receive an email from Tesco with the voucher number - this is the number you type into the energy rewards section - if that makes sense

    Problem rectified, thanks a mill :)


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    #65
    europhile
    Registered Users Posts: 189 ✭✭europhile


    What a rigmarole. The whole process is incredibly convoluted. Two websites. Two sets of codes/tokens. Then having to dig out your account number and GPNR number (or whatever it is). Forty minutes of my life wasted trying to save a few quid on my gas bill.

    Make it easier, Bord Gais and Tesco. It was like trying to buy a potato in the former Soviet Union.


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    #66
    PeterDuggan
    Registered Users Posts: 871 ✭✭✭PeterDuggan


    1. Freephone Tesco on 0080001000707. They know your clubcard points from your name and address. They'll convert your points into a Board Gas "token code".
    2. Then phone Board Gas on 01-2335000. They know your account, MPRN, etc from your name and address. They'll apply the token code to your account.
    3. The saving will show on your next BG bill.


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    #67
    yannakis
    Registered Users Posts: 1,383 ✭✭✭yannakis


    Once we revived this thread 4 years after the last post, I'll add my 5c. Physical vouchers have a very short validity period, but a (hidden) extended digital validity. Check you account for any vouchers that are still active: https://secure.tesco.ie/Clubcard/MyAccount/Vouchers/Home.aspx


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    #68
    _Whimsical_
    Registered Users Posts: 7,951 ✭✭✭_Whimsical_


    yannakis wrote: »
    Once we revived this thread 4 years after the last post, I'll add my 5c. Physical vouchers have a very short validity period, but a (hidden) extended digital validity. Check you account for any vouchers that are still active: https://secure.tesco.ie/Clubcard/MyAccount/Vouchers/Home.aspx

    Just in case anyone is relying on this to keep track of their vouchers I just checked mine and it is short by over 100 euro. Thankfully I have the physical vouchers to prove it. Don't throw away the physical ones in favour of the belief that Tesco themselves will keep them safe for you.


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    #69
    Leslie91
    Registered Users Posts: 4,017 ✭✭✭Leslie91


    Yeah they sure try their best to put off people from trying to use em against Bord Gais... but I've battled on every 3 mths on the 2 websites...

    Having said that the changes to the Tesco points esp $ spent using the credit card being reduced to a point for every not Tesco €8 spent is killing the value for me now. So much so I am moving the electricity from them and will use the reduced vouchers I do get on the gas only.


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    #70
    zarker
    Registered Users Posts: 48 ✭zarker


    They couldn't make the process more difficult... something tells me it's intentional. FFS


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    #71
    yannakis
    Registered Users Posts: 1,383 ✭✭✭yannakis


    zarker wrote: »
    They couldn't make the process more difficult... something tells me it's intentional. FFS

    They devoted 1% of the resources they should have devoted and since it works, it will not get any more attention :rolleyes: :mad:

    The most ridiculous part is that you can't copy/paste the 1 meter long voucher numbers in one part of the process.


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    #72
    RichardoKhan
    Registered Users Posts: 369 ✭✭RichardoKhan


    Spoke with Bord Gais customer service regards this. Suggested that the launch codes for North Korean ballistic missiles would be easier and quicker to get!


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    #73
    homer911
    Registered Users Posts: 5,115 ✭✭✭homer911


    dmeehan wrote: »
    Its the most convoluted and confusing process. You should be able to enter the barcode of the voucher into the BGRewards website. Simple as. Why you have to use one voucher, to get another voucher, to use that on another website is beyond me. Also the denominations available to redeem do not always match the values on your voucher so (sometimes) you cannot even use your vouchers. </rant>


    Sounds like an application for blockchain!


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    #74
    okidoki987
    Registered Users Posts: 10,622 ✭✭✭✭okidoki987


    The most ridiculous part is that you can't copy/paste the 1 meter long voucher numbers in one part of the process.

    +1.
    Makes no sense as the only person who use the voucher is the person who it is issued to.


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    #75
    Scottie99
    Registered Users Posts: 1,246 ✭✭✭Scottie99


    casio4 wrote: »
    Blast, my name is on the bill and my husbands name is on the voucher so I can't use them:(

    Or you can add your husband name to the Tesco account. Failing that, change the gas account name.


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    #76
    mkov1
    Registered Users Posts: 41 ✭mkov1


    I don't think it is difficult. Easy enough. Don't be lazy. Also I use my partners clubcard vouchers on to add and no issues there. I get the code for bord gais and get discount. Great deal. Worth little bit of work.


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