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Sky Jobs

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    #1412
    constant cravings
    Registered Users Posts: 18 ✭constant cravings


    A question for those of you who have been working there for a while... could you tell me what you like about the place ?? And also perhaps what you least like about it - just trying to get an idea of what day to day life feels like for a Service Advisor.

    Do you find the days long and very repetitive or do they go pretty quick etc.


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    #1413
    sexyfirepants
    Registered Users Posts: 41 ✭sexyfirepants


    Have my first assessment on Tuesday, finally! Had applied to full-time originally, then asked to consider going part-time, and I did as it suited better, but now been asked to go for full-time again?

    Just wondering is it a possibility that I can transfer to part-time after training?


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    #1414
    friendlybee
    Registered Users Posts: 48 ✭friendlybee


    Just read few posts ago about shifts...I read you work 7 days in a row then 2 days off then 3 days on....so shifts are not 5 days on 2 days off?

    Can anyone advise of this, please?

    Thanks so much


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    #1415
    DubGuy1976
    Registered Users Posts: 14 ✭DubGuy1976


    At the moment, it's two 7day weeks in a row. Sat-Friday 8.30am-5pm, off Sat and Sun then back in Mon-Sun 2.30-11pm. After that, you're off Mon & Tue, in Wed,Thur & Fri and then off the weekend.

    Awful shifts


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    #1416
    liffeylite
    Registered Users Posts: 514 ✭✭✭liffeylite


    DubGuy1976 wrote: »
    At the moment, it's two 7day weeks in a row. Sat-Friday 8.30am-5pm, off Sat and Sun then back in Mon-Sun 2.30-11pm. After that, you're off Mon & Tue, in Wed,Thur & Fri and then off the weekend.

    Awful shifts

    in week 3, when you work wed, thurs, fri, is this 8:30 until 5?

    I take it everybody does this 3 week pattern but just at different start points?


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    #1417
    friendlybee
    Registered Users Posts: 48 ✭friendlybee


    DubGuy1976 wrote: »
    At the moment, it's two 7day weeks in a row. Sat-Friday 8.30am-5pm, off Sat and Sun then back in Mon-Sun 2.30-11pm. After that, you're off Mon & Tue, in Wed,Thur & Fri and then off the weekend.

    Awful shifts



    You're right. Thanks for the info. I gathered that would happen. I wonder will the shifts get better or is this the norm to work two 7 day weeks every month??


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    #1418
    jessieot
    Registered Users Posts: 2 ✭jessieot


    Hi All, I received a call this morning to say I was successful at the 1st stage which I had yesterday, I have been invited back for second stage Thursday. Can anyone tell me what is involved they mentioned group exercises? has anyone any information they could send me on this stage? as in what exactly happens in group stage, also how long it takes etc. Thank you for your previous hlp, really appreciate it, Thank You Jess


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    #1419
    GEORGIEPORGIE
    Registered Users Posts: 13 ✭GEORGIEPORGIE


    jessieot wrote: »
    Hi All, I received a call this morning to say I was successful at the 1st stage which I had yesterday, I have been invited back for second stage Thursday. Can anyone tell me what is involved they mentioned group exercises? has anyone any information they could send me on this stage? as in what exactly happens in group stage, also how long it takes etc. Thank you for your previous hlp, really appreciate it, Thank You Jess

    Hi Jessieot...

    My wife is due in tomorrow for a first stage assessment interview for the same position ? Any chance you could send a pm with how it went and what to expect - any help will be greatly appreciated ! Just got off the phone and I'm sensing she is starting to get nervous.

    Cheers......


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    #1420
    DubGuy1976
    Registered Users Posts: 14 ✭DubGuy1976


    liffeylite wrote: »
    in week 3, when you work wed, thurs, fri, is this 8:30 until 5?

    I take it everybody does this 3 week pattern but just at different start points?


    No, at the moment, it's 1-9.30pm.

    There are 6 shifts at the moment in retentions.

    2.30-11pm (generally a 7day week, Mon-Sun)
    1-9.30pm (generally a 3day week, Wed-Fri)
    12.30-9pm (Mon-Fri)
    11-7.30pm (Mon-Fri)
    9.30-6pm (Mon-Wed)
    8.30-5pm (generally a 7day week, Sat-Fri)

    Then you repeat the pattern.

    As pointed out already, shifts change at short notice. My team done three 7day weeks in 5. At the beginning, we were told one 7day week in 6 and then it changed to two 7day weeks in 6. God only knows what changes are next.


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    #1421
    DubGuy1976
    Registered Users Posts: 14 ✭DubGuy1976


    friendlybee wrote: »
    You're right. Thanks for the info. I gathered that would happen. I wonder will the shifts get better or is this the norm to work two 7 day weeks every month??

    There are part time staff starting this week, I think, so maybe that will change the shifts or help reduce the number of weekend shifts for full time staff.


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    #1422
    LowKeyReturn
    Closed Accounts Posts: 934 ✭✭✭LowKeyReturn


    Part-timers are hitting the floor shortly (as in this week) and it should be pointed out Sky is in the process of ramp up so all bets are off to be fair.


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    #1423
    liffeylite
    Registered Users Posts: 514 ✭✭✭liffeylite


    What are the shifts for sales advisors and service advisors?

    are they the same as the retention staff?


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    #1424
    DubGuy1976
    Registered Users Posts: 14 ✭DubGuy1976


    I think service only work until 9pm, so their shifts would be different.

    Not 100% sure about attractions. When I began my training, I think there were four shifts, but I heard they too were changing to six shifts, but I can't confirm that.


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    #1425
    LowKeyReturn
    Closed Accounts Posts: 934 ✭✭✭LowKeyReturn


    DubGuy1976 wrote: »
    Not 100% sure about attractions. When I began my training, I think there were four shifts, but I heard they too were changing to six shifts, but I can't confirm that.

    PTs for attraction and retention are currently on 5 hour shifts with no word on changing. That said... :D


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    #1426
    friendlybee
    Registered Users Posts: 48 ✭friendlybee


    Oh the shifts are so confusing......now there different type of job specs for different positions so retention, attraction, sales, service, etc.....I wonder what will I be getting once the training is over as a FT service advisor?!!


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    #1427
    DubGuy1976
    Registered Users Posts: 14 ✭DubGuy1976


    LowKeyReturn wrote: »
    PTs for attraction and retention are currently on 5 hour shifts with no word on changing. That said... :D


    So, any changes on FT shifts now that PTs are on the floor?


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    #1428
    DubGuy1976
    Registered Users Posts: 14 ✭DubGuy1976


    friendlybee wrote: »
    Oh the shifts are so confusing......now there different type of job specs for different positions so retention, attraction, sales, service, etc.....I wonder what will I be getting once the training is over as a FT service advisor?!!

    Get used to it with Sky. You must be "flexible" as things change very quickly.


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    #1429
    LowKeyReturn
    Closed Accounts Posts: 934 ✭✭✭LowKeyReturn


    DubGuy1976 wrote: »
    So, any changes on FT shifts now that PTs are on the floor?

    Who knows but there are 45 going to retention and 15 going to attraction all told they will be working evenings.


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    #1430
    friendlybee
    Registered Users Posts: 48 ✭friendlybee


    DubGuy1976 wrote: »
    Get used to it with Sky. You must be "flexible" as things change very quickly.

    Have no problem with change and I will get used to it...used to work flexis


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    #1431
    friendlybee
    Registered Users Posts: 48 ✭friendlybee


    LowKeyReturn wrote: »
    Who knows but there are 45 going to retention and 15 going to attraction all told they will be working evenings.

    was told 45 starting training on 10th June including me!


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    #1432
    LowKeyReturn
    Closed Accounts Posts: 934 ✭✭✭LowKeyReturn


    friendlybee wrote: »
    was told 45 starting training on 10th June including me!

    Are you lot service though?


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    #1433
    friendlybee
    Registered Users Posts: 48 ✭friendlybee


    LowKeyReturn wrote: »
    Are you lot service though?

    Not sure if its mixed or all service advisor?!! What about your training were they all one or mixed?


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    #1434
    LowKeyReturn
    Closed Accounts Posts: 934 ✭✭✭LowKeyReturn


    friendlybee wrote: »
    Not sure if its mixed or all service advisor?!! What about your training were they all one or mixed?

    June intake, to my knowledge, is all service advisors. Could be wrong - ask your trainer when you start.


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    #1435
    CMpunked
    Registered Users Posts: 14,600 ✭✭✭✭CMpunked


    liffeylite wrote: »
    What are the shifts for sales advisors and service advisors?

    are they the same as the retention staff?
    <removed on request of the user>


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    #1436
    liffeylite
    Registered Users Posts: 514 ✭✭✭liffeylite


    CMpunked wrote: »
    <removed on request of the user>

    what are the shifts for service advisors?

    are they on a 4 week rota?


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    #1437
    CMpunked
    Registered Users Posts: 14,600 ✭✭✭✭CMpunked


    liffeylite wrote: »
    what are the shifts for service advisors?

    are they on a 4 week rota?
    <removed on request of the user>


  • Options
    #1438
    LowKeyReturn
    Closed Accounts Posts: 934 ✭✭✭LowKeyReturn


    liffeylite wrote: »
    what are the shifts for service advisors?

    are they on a 4 week rota?
    <removed on request of the user>


  • Options
    #1439
    ziggy23
    Registered Users Posts: 1,919 ✭✭✭ziggy23


    Has anybody got the recruitment phone number by any chance?

    Edit I got it


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    #1440
    RVN10
    Registered Users Posts: 1,304 ✭✭✭RVN10


    Have my welcome night tomorrow , starting Monday , can anybody advise of a cheap car park or somewhere to park for the 7 am start?


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    #1441
    LowKeyReturn
    Closed Accounts Posts: 934 ✭✭✭LowKeyReturn


    RVN10 wrote: »
    Have my welcome night tomorrow , starting Monday , can anybody advise of a cheap car park or somewhere to park for the 7 am start?

    There is parking around the place but none of it it cheap. Make sure the ticket is well displayed, you're not an inch out of the bay or an inch on a double yellow line or you'll be clamped. It's a daily occurrence - something like the second most clamped place in Dublin.

    Best thing to do is rent a parking space off daft or that other crowd - I think it's Dublinparking.ie but GIYF.


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