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Egret 3 Candy Cab
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Looks very nice. Where did you get it from?
Got it from Ronnie in the Netherlands.Holy crap!
Just curious, what make is the PSU in that and does the power cable going from it into your step down have the 3rd prong for ground still attached?
The PSU is a Wei-Ya P271:
And it does have the 3 prong plug going into the step down.
More pics added to the first post as well.
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Yeah, I got my MVS from Starcab alright.
I must say I am happy with the cab and it comes with everything, even a coin box alarm thingy and a fully functioning 100 yen coin mech/chute.
I've ordered a 1 euro and also a 20 cent coin mech anyway just to have as you can just swap the main mech part out in about 10 seconds.
My only prob with it is the monitor geometry is all wrong. Ronnie got me a brand new monitor chassis and set it up but it doesnt look right at all.
I've tried a few different things on it but it just wont come right for me.
You can see what I'm on about in the picture below.
Anyone have any ideas. The only pot i seem to have access to is the pincushion on and that doesn't fix it.
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Yeah, I got my MVS from Starcab alright.
I must say I am happy with the cab and it comes with everything, even a coin box alarm thingy and a fully functioning 100 yen coin mech/chute.
I've ordered a 1 euro and also a 20 cent coin mech anyway just to have as you can just swap the main mech part out in about 10 seconds.
My only prob with it is the monitor geometry is all wrong. Ronnie got me a brand new monitor chassis and set it up but it doesnt look right at all.
I've tried a few different things on it but it just wont come right for me.
You can see what I'm on about in the picture below.
Anyone have any ideas. The only pot i seem to have access to is the pincushion on and that doesn't fix it.
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is there any more pots just under the monitor area ? or normally in where the test switch is ?you are looking for vr4 etc for the trap probably on the pcb for the monitor
make it inot a small size first adn then start expanding it out slowly,unfortunatly e3 are very hard get the geometry perfect if by adjusting the pots you still get teh same get some magnet strip and place around where it is wrong and it should help!0 -
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Ah OK, never played either. This should cheer things up though.
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Ah OK, never played either. This should cheer things up though.
You should check out warblade on the iPad.0 -
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I'm keeping an eye on your thread over there too, very interested to see how this one turns out.
In one sense I wasn't surprised you had some teething troubles with a new cab, it seems everyone does at one point or another, esp since yours travelled so far too. But it seems it's not something simple like adjusting pots or voltages, and if the problem is being caused by incorrect parts fitted or something like that then that's a different story. Does put a bit of a downer on the whole situation.
The bit about being too busy to answer questions or provide support would be a major negative point in dealing with someone in my book - it's a fair bit of money involved with these things.
Hopefully it gets sorted soon and doesn't cost you anything extra.
Yeah, if I can get the geometry sorted and he doesn't try and screw me on the control panel I'd be happy enough.
Also, I'm trying to get the control panel off and its a nightmare. I want to move the cab into another room but need the panel off to fit in doors etc.
Your cab is more or less the same as mine, do you have about 5 bolts to remove to get it off? Bloody things are well stuck on
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Ok, So ronnie got back to me about the geometry issue and just said contact the guys a giz10p.co.uk to see what they say as thats were he got the new chassis.
I must say at the moment I wouldn't recommend ronnie at all as I have this issue with the monitor and he put the wrong control panel on the cab as well.
He always just seems to busy to help you or answer questions via email as well. I mean I paid
I have an order for a few more cabs that might be going elsewhere. Perhaps someone else on Arcade Otaku.
bloody annoying - the only negative I had with Ronnie, was it took so long for it to ship. I had the opposite though, as I got a free game, upgrade MVS and packaged so bloody well. Plus the paint was even better than the photos had suggested.Yeah, if I can get the geometry sorted and he doesn't try and screw me on the control panel I'd be happy enough.
Also, I'm trying to get the control panel off and its a nightmare. I want to move the cab into another room but need the panel off to fit in doors etc.
Your cab is more or less the same as mine, do you have about 5 bolts to remove to get it off? Bloody things are well stuck on
Are they bolts or screws ? reason I ask, if screws, they are JPN standard, and you either need a bloody good screw driver and a specific JPN standard one. I shattered the head on a fairly decent screwdriver, that wasn't up to the JPN standard. Ended up having to use a Tenq socket with screwdriver adapter0 -
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Your cab is more or less the same as mine, do you have about 5 bolts to remove to get it off? Bloody things are well stuck on
Yeah cabs are pretty much the same I think. Just had a look at mine and there's 4 bolts to undo (after you undo the two to lift up the monitor frame).
Two here you can see and two that are hidden from view (the empty red boxes):
Here's one of the hidden one's you couldn't see in the above pic:
It's been a long while since I've had to take it off but I think they are the only ones I had to deal with, they're fairly standard to get off too as I don't have any fancy tools here. You might need to clasp the other end of them while unscrewing the bolt yoke.
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I don't think thats a pot issue, looks more like a vertical deflection circuit prob...though you say its a new chassis?
Shipping of the cab was appaling, really careless looking. The wrong control panel & then the 'here you call them' response regards the screen issue is very very poor form.
You were blessed really, the cab looks really lovely, despite the obvious neglect in wrapping it up for transport.
Yeah, It's a new chassis all right. 195 euro worth.
Hopefully it will all get sorted. If not I have no problem hopping on a plane and heading to the Netherlands, I can get cheap flights
The cab itself is in decent condition with some yellowing that turned out to just be dirt that can be cleaned off with a bit of work. There is a few chips here and there but thats a little project to restore so I don't mind.
As long as I get the monitor and the control panel(really need those 6 buttons for my fighters) sorted I'll be a happy man. The colour on the monitor looks really good by the way so that side of things is perfect, just this bloody geometry thing is pissing me off. I have a feeling it will be a new chassis needed and I have no clue how to install one without blowing myself up.
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Bit of an update from the guy over on giz10p.co.uk who provided the new chassis.
He reckons I wont be able to fix this with an pot adjustments as I've tried everything he asked
Ronnie says if I get another cab from him he can maybe send something to me.
But the group of people who were going to get these cabs have backed out because of all the problems I've had and are looking elsewhere for their new candies, I don't blame them to be honest.
Not sure what to do now
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Bit of an update from the guy over on giz10p.co.uk who provided the new chassis.
He reckons I wont be able to fix this with an pot adjustments as I've tried everything he asked
Ronnie says if I get another cab from him he can maybe send something to me.
But the group of people who were going to get these cabs have backed out because of all the problems I've had and are looking elsewhere for their new candies, I don't blame them to be honest.
Not sure what to do now
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I had a feeling it wasn't a pot adjustment, the geometry just doesn't like right. Absolutely shocking customer care, how did you pay for the cab? Could there be a recourse that way? Ie something similar to a paypal claim like?
You paid for a working cab, spec'd & priced accordingly.
You recieved an incorrectly spec'd, faulty machine.
Simple as.0 -
Bit of an update from the guy over on giz10p.co.uk who provided the new chassis.
He reckons I wont be able to fix this with an pot adjustments as I've tried everything he asked
Ronnie says if I get another cab from him he can maybe send something to me.
But the group of people who were going to get these cabs have backed out because of all the problems I've had and are looking elsewhere for their new candies, I don't blame them to be honest.
Not sure what to do now
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That sucks man. Sounds like the chap at giz10p couldn't identify what the exact source of the problem is then? Or is it a case of you've tried everything so last resort is another expensive chassis and hope for the best? Or maybe new parts are needed for the chassis?
That offer from Ronnie isn't exactly comforting - what if the second cab is wrapped as poorly as the first? Strange since ondafly said his cab was well wrapped up. Seeing how yours arrived would put me off buying one from him.
Not sure what to make of his reply to you on AO - whats the point of saying the cab wasn't new or needed a chassis fitted - the point is he sold it as working perfectly, it turned up with crap wrapping and had the monitor problem. Even if he offers to buy new parts or chassis how will you get it installed? Unless there's kind folks here who could help.0 -
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I paid for it via paypal. I really hope it doesn't come to that though.
I even told him I had this group of people waiting to see how my order went and how my cab worked before I paid for it. Sort of giving him a heads up that if my order goes well he has another 12 or 13 grand headed his way very soon.
I think you've been more than fair at this point. You've got quite a case, from public responses by him to descriptions of the fault etc. If I were you, I'd be escalating your concerns via paypal until I got a bit more professionalism from him. "Ring these guys" or "If you spend another €700 with me I'll sort you out" is by no means acceptable...well,not to me anyway.
Its crap that its gone messy now though, especially the complexities of shipping etc. But don't forget you've paid for a working cab & you don't have one...its Ronnies's problem really, not yours
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Basically every solution he is giving me requires I order at least one more cab from him. Which just isn't fair as the guys who were to get cabs from him via me are completely out now after the ways things have gone so I'd be buying my second cab right away so that I can fix my first cab.
And then there is the whole problem of installing and setting up a monitor/chassis that I have no clue about so would probably feck it up.
Edit:
And of course I still need to sort out the control panel issue as well.
I have a feeling that wont work out so well with the way things have gone.
Good money after bad. Plenty of good experiences though regards Ronnie, so its a bit strange. I guess it shows how he deals with problems when they do arise, & that is how a good retailer distinguishes himself. Problems arise all the time, its how they're dealt with that matters
I wouldn't worry about the work involved in setting up a chassis etc, if he reimburses you back the cost of getting that done, I'm sure you can throw someone a few quid drop over & sort it out.
The control panel though is a different matter, I'd send him one final message asking what his plans are to resolve the situation. A) What can be done about the display, &
How he intends to sort out the control panel issue. If you don't like the reply, I think you'll need to make a decision regards how to proceed next.
That being said, its only to my eye that geometry looks like a component failure...I've no experience with that type of screen but generally most pincushion/geometry adjustments related to pots are symentrical...the one in the pics looks all over the place...so I'm only concluding its something else.0 -
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That kinda makes it his fault if thats the case.
It really wouldn't take much to throw a bit of heavy duty bubble rap around the cap once its on the pallet. Anything could have grazed past the cab & damaged the finish.
I think the op is aware of that, its the brush-off & exploitative nature of the aftercare thats the problem here (buy another cab off me & I'll sort you out).
Your all right in that the geometry could have been knocked out in transit, its Ronnie's aftercare that is the op's concern here. Not to mention Ronnie has lost out on the sale of quite a few cabs now over it by the sounds of things Steve?
Yes, It's the after care that's the main prob here.
I buy lots of things, some cheap and some expensive and sometimes they arrive and are faulty or have other issues.
It's a pain but I don't get annoyed about it, I just contact the seller and look for a resolution.
If they arse me around that's when I get annoyed.
It's all in the customer care and after service where a business is made, whether you're a big business or just a normal person selling on eBay/Adverts etc.
People who buy stuff from me know that I'm not all just talk either as I do my best to keep them happy, fair price and good service.
And good service like good manners usually doesn't cost you a penny
We'll see how things turn out in the end but at the moment he has lost out on a fairly large order because of how this one was handled.
Perhaps if he sorts everything out the other guys might change their minds, who knows.
He was made well aware that these guys were been kept updated with how my order was going and that if my order went well we had the cash ready to go right away for a much large order. In the end it would have been 10 candies plus more if anyone here wanted to jump in and get one to save on shipping fees, that's a decent size order and I'm sure he could have offered some upgrades that these lads would go for just like I did (new chassis:(, buttons, control panel:(, joysticks etc)
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I've actually been watching all the arcade cab talk here for a while, thinking of getting one at some stage too and before this ye all had glowing reports of Ronnie so I thought i was sorted....back to square one now
Ahh I wouldn't say give up on Ronnie.
It's just this one experience that might still be resolved so don't give up on it.
I'll update this thread with any news an you can see how everything went for me.
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