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The Hamster Clinic (or the Repair Advice Thread)

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  • Registered Users Posts: 1,792 ✭✭✭zerohamster


    ajncam wrote: »
    Make: Sony

    Item: Compact Camera

    Model: DSC-TX10

    Fault: The catch which holds the flap covering the charging and hdmi port on the side of the camera closed has broken.. pictures make it a little clearer..!
    ?ui=2&ik=6e1f34bcc0&view=att&th=1380b294aa6f1076&attid=0.1&disp=thd&realattid=1405319327691637835-1&zw

    ?ui=2&ik=6e1f34bcc0&view=att&th=1380b294aa6f1076&attid=0.2&disp=thd&realattid=1405319327691637835-2&zw

    ?ui=2&ik=6e1f34bcc0&view=att&th=1380b294aa6f1076&attid=0.3&disp=thd&realattid=1405319327691637835-3&zw

    ?ui=2&ik=6e1f34bcc0&view=att&th=1380b294aa6f1076&attid=0.4&disp=thd&realattid=1405319327691637835-4&zw

    Below is the catch on the battery/sd card flap, which is what the other one should look like!

    ?ui=2&ik=6e1f34bcc0&view=att&th=1380b294aa6f1076&attid=0.5&disp=thd&realattid=1405319327691637835-5&zw

    When/how it happened: It happened in june 2011 and i have just used a bit of duck tape to keep the flap closed ever since but this obviously wont cut the mustard when i go looking to use it underwater later this summer! nothing specific happened as such, it just popped open one day, the piece that broke off is miniscule so can only presume there was a weakness in the plastic and it just gave up.

    It appears a simple enough fix and would be confident I could do it myself, getting a replacement part is where I hit a brick wall, hopefully someone here can help me over it!

    Thanks in advance,
    Andy

    Unfortunately the pictures don't work so I can't see the flap you refer to but you can use http://esupport.sony.com/docs/dvimag/DSCTX10-TX100V_guide/eng/contents/02/02/01/01.html to find the correct part name and number (19?), then contact sony ireland or http://www.repairserv.com/ (sony ASF in Ireland) and ask can they supply you with the part.

    Hopefully that helps.


  • Registered Users Posts: 1,792 ✭✭✭zerohamster


    Top Dog wrote: »
    Zerohamster - your pm box has reached its limit so can't reply to you.

    What I was going to send -

    Thats perfectly ok :)

    I'm not in a panic about it - just curious to know what went wrong ;)

    Thanks

    Sorry about that, I thought I had a little space left. It's cleared out now so I have space.
    Cheers, sure I'll talk to you later on today about it.


  • Closed Accounts Posts: 708 ✭✭✭dave66


    Make: Sigma
    Item: Lens
    Model: 70-300 APO Macro
    Fault: Focus ring sticks on AF

    This is an old (approx 16 years) Sigma lens which had been used with my Minolta bodies. Swapped to digital a number of years ago Sony A100 initially and now A550. When the lens is used in AF, it tends to stick at either of the focusing limits, but switch to MF, turn focus ring and re-engage AF and works fine. Seems like a stop on the focus gear train/screw is not being seen and camera drives focus ring too far. I think it's more prevalent at 300mm end of range. There have been reports (think zerohamster pointed me to posts) of these lenses having issues with handling higher torque of Sony AF motors and focus gears/screw damage. I don't think this is the case, there's so give/slack on the focus ring and I'm wondering if the issue is simply wear due to age. Lens has never been dropped or banged, you'd be hard pressed to tell it's age based on physical condition. Can't decide if it's worth looking at a repair, tempted as money is extremely tight and can afford to replace it.

    Any advice/guidance would be much appreciated.


  • Registered Users Posts: 15 ajncam


    Unfortunately the pictures don't work so I can't see the flap you refer to but you can use http://esupport.sony.com/docs/dvimag/DSCTX10-TX100V_guide/eng/contents/02/02/01/01.html to find the correct part name and number (19?), then contact sony ireland or http://www.repairserv.com/ (sony ASF in Ireland) and ask can they supply you with the part.

    Hopefully that helps.

    Correct and right, it is number 19! i mailed repairserv there with my query, will let you know how i get on, thanks a million for that!


  • Registered Users Posts: 8,100 ✭✭✭dinneenp


    Hi,
    I have a Tamron 17-50 f2.8 lens. The grip for zooming has become stiff, lens is having trouble zooming and the grip can be rotated past 17 or 50mm setting.

    As far as I know I didn't get any material into it, keep it in a camera bag.

    thanks in advance,
    Pa.


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  • Registered Users Posts: 1,792 ✭✭✭zerohamster


    dinneenp wrote: »
    Hi,
    I have a Tamron 17-50 f2.8 lens. The grip for zooming has become stiff, lens is having trouble zooming and the grip can be rotated past 17 or 50mm setting.

    As far as I know I didn't get any material into it, keep it in a camera bag.

    thanks in advance,
    Pa.

    Hey Pa,

    Sounds like the lug/catch from the zoom ring is either loose or broken hence the difficulty and rotation past the set points. I've seen this happen before with the same lens model.
    If you want to give me a PM I can give you more details?


  • Registered Users Posts: 9 Aisling_Dublin


    Make: Canon

    Item: Battery/Charger

    Model: Legria HF M306

    Fault: It's Canon Legria, 9 months old, never had any problems, a few days ago I gave it to a friend for a day, I think what happened was that he used it until the very last drop of charge, which I never do, whenever there's 5 minutes left, I turn off until I can plug it in again. So the camera must have gone off on him.

    Now whenever I try to charge it:

    - the red flash comes on for a few minutes and then goes off forever;

    - yesterday the red flash came on for half an hour, but the battery isn't getting any power because when I try to turn the camera on nothing happens;

    - today there is no red flash at all whatever I do;

    - when I try to just use the camera without the battery but just with the direct electricity supply (plugged in), no flash, nothing happens. :confused:

    My charger looks like this: plug into wall end - black box part - plug into camera end. I do not take out the battery out of the camcorder, the battery stays inside and charges while plugged in into the wall.

    Somehow I have a feeling that the charger only uses up the accumulated energy to charge and not the direct electricity... Is there a way to see whether it's a faulty charger or a faulty battery in my camera?

    I have found both chargers and batteries online, but have no idea what it is that I need. Many thanks in advance!


  • Registered Users Posts: 19,722 ✭✭✭✭cnocbui


    If it's 9 months old, I would look at making a warranty claim.


  • Registered Users Posts: 53 ✭✭SeanDeng


    Make: Canon EFS 18-135mm Lens for 7D

    Problems: Lens broken on the camera in camera bag. The lens is broken in to two pieces with the break just in front of the image stabilisation switch

    Where is the best place to get this fixed - if fixing is an option. New lens is approx 400 stg

    I can post some pics if required

    Regards
    Sean


  • Registered Users Posts: 1,792 ✭✭✭zerohamster


    cnocbui wrote: »
    If it's 9 months old, I would look at making a warranty claim.

    This is good advice, shouldn't be failing on you this soon.


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  • Registered Users Posts: 1,792 ✭✭✭zerohamster


    SeanDeng wrote: »
    Make: Canon EFS 18-135mm Lens for 7D

    Problems: Lens broken on the camera in camera bag. The lens is broken in to two pieces with the break just in front of the image stabilisation switch

    Where is the best place to get this fixed - if fixing is an option. New lens is approx 400 stg

    I can post some pics if required

    Regards
    Sean

    Replied to your PM there.


  • Registered Users Posts: 38 birdlake


    Make/ Model; Sony cybershot DSC T77
    Problem; Big mystery scratch on the lens. Camera cannot focus because of it.

    I've checked ebay/ amazon for parts but they only seem to sell the zoom mechanism with lens attached as a unit. I only need the glass part. Does anyone know if it is possible to get this on its own? Or anywhere that could sort me out (south east area if poss). The Sony shop said they've a E180 flat repair rate no matter what the issue is so I'm hoping to do a bit better than that! Thanks in advance for your help.


  • Registered Users Posts: 3 LK10


    Make: Canon

    Item: Lens

    Model: 17-85 USM

    Fault: Err 01 message

    It started happening today, I tried cleaning the contacts but it's still happening. Could you please pm me with how much it would cost to repair? How long it might take & where you are based?
    Thanks in advance


  • Registered Users Posts: 1,792 ✭✭✭zerohamster


    birdlake wrote: »
    Make/ Model; Sony cybershot DSC T77
    Problem; Big mystery scratch on the lens. Camera cannot focus because of it.

    I've checked ebay/ amazon for parts but they only seem to sell the zoom mechanism with lens attached as a unit. I only need the glass part. Does anyone know if it is possible to get this on its own? Or anywhere that could sort me out (south east area if poss). The Sony shop said they've a E180 flat repair rate no matter what the issue is so I'm hoping to do a bit better than that! Thanks in advance for your help.

    Heya,

    Pretty much the only available part will be the lens assembly as a whole apart from the fact that it will also save you a lot of time disassembling the existing lens assembly trying to get the front element/barrel out.

    Ther part you need is here: http://www.ebay.com/itm/SONY-DSC-T77-Replacement-LENS-ZOOM-UNIT-ASSEMBLY-/330498333012?pt=Digital_Camera_Accessories&hash=item4cf33c5954

    I am based in Co. Wicklow if you want I could have a look at the lens.
    I don't know the size of the scratch but it shouldn't affect the focus of the camera unless it is very wide. Are you sure the whole lens assembly isn't damaged as a result of the bang that caused the scratch?


  • Registered Users Posts: 38 birdlake


    Heya,

    Pretty much the only available part will be the lens assembly as a whole apart from the fact that it will also save you a lot of time disassembling the existing lens assembly trying to get the front element/barrel out.

    Ther part you need is here: http://www.ebay.com/itm/SONY-DSC-T77-Replacement-LENS-ZOOM-UNIT-ASSEMBLY-/330498333012?pt=Digital_Camera_Accessories&hash=item4cf33c5954

    I am based in Co. Wicklow if you want I could have a look at the lens.
    I don't know the size of the scratch but it shouldn't affect the focus of the camera unless it is very wide. Are you sure the whole lens assembly isn't damaged as a result of the bang that caused the scratch?

    Thanks so much, that makes things a bit clearer. The scratch is quite large, going horizontally across the surface of the lens. This is odd because the slide cover on this model would make a vertical scratch if something got caught under it. The camera didn't get any bang or fall that i am aware of ( I don't bring it out socialising so no chance of a drunken mishap!) so really can't figure out how it happened. I'm willing to travel to Wicklow if you think you could sort it, could you pm me an estimate for the part and repair?


  • Closed Accounts Posts: 3,167 ✭✭✭gsxr1


    The USB connection on my 1000d has broke.

    I left a short lead in it and it fell onto the carpet. I think the solder has broken where it connected to the board.

    How much would a repair shop expect for this type of repair? I might just buy a card reader instead.


  • Registered Users Posts: 1,792 ✭✭✭zerohamster


    gsxr1 wrote: »
    The USB connection on my 1000d has broke.

    I left a short lead in it and it fell onto the carpet. I think the solder has broken where it connected to the board.

    How much would a repair shop expect for this type of repair? I might just buy a card reader instead.

    The usb port is on the main pcb so if it has ripped off the board fully and damaged the lands then that would require a new main PCB in which case you would be better off with a card reader. I would be happy to take a look for you and see if it can be soldered back on though (if it hasn't damaged the lands).


  • Registered Users Posts: 231 ✭✭pansyflower


    Panasonic TZ7
    Re circular menu selector switch, the section at 3 o'clock (for flash etc) doesn't work. It depresses like the other sections but doesnt function.
    Any ideas?


  • Registered Users Posts: 1,792 ✭✭✭zerohamster


    Panasonic TZ7
    Re circular menu selector switch, the section at 3 o'clock (for flash etc) doesn't work. It depresses like the other sections but doesnt function.
    Any ideas?

    The button contacts could be damaged is my best guess, if you would like I could have a look and see?
    PM me for details.


  • Registered Users Posts: 231 ✭✭pansyflower


    Pm sent


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  • Registered Users Posts: 1,731 ✭✭✭11811


    Not quite a repair, but I've lost the battery door off my Canon 40d. Where would I manage to pick one up?


  • Closed Accounts Posts: 975 ✭✭✭uvox


    Make: Canon T90 SLR
    Item: Top Plate LED showing exposure, film, other settings.
    Model: 70-300 APO Macro
    Fault: LED not showing

    The LED display on the top plate of the body is no longer working. Seems to have failed/expired, etc. Haven't used the camera for a while, but it was stored correctly. Next time out the LEDs didn't show. No fading, no bright light issue, just gone.

    Is this possible to have repaired or replaced?

    Any advice/guidance would be much appreciated. I suspect this is not something that can be rectified, but live in hope.


  • Registered Users Posts: 8,913 ✭✭✭Gregor Samsa




  • Registered Users Posts: 25 Lgray


    Make: Canon
    Item: Flash
    Model: 400D
    Fault: flash not working, doesn't work with external flash either.

    When/Where: discovered in February when trying to mount external flash whilst on safari. The hotshoe had been bent in so the flash wouldn't slide on. bent it back out but still wouldn't work, have since followed an online tutorial to check that it's tight, and that the connector isn't stuck or had fallen in (it hadn't before I touched it but did when I was 'fixing' it. have put in a new pin etc. It still won't work. not normally an issue as I don't use a flash that often but I will need it in September for newborn photos.
    Any Ideas?
    Thanks


  • Registered Users Posts: 1,792 ✭✭✭zerohamster


    Lgray wrote: »
    Make: Canon
    Item: Flash
    Model: 400D
    Fault: flash not working, doesn't work with external flash either.

    When/Where: discovered in February when trying to mount external flash whilst on safari. The hotshoe had been bent in so the flash wouldn't slide on. bent it back out but still wouldn't work, have since followed an online tutorial to check that it's tight, and that the connector isn't stuck or had fallen in (it hadn't before I touched it but did when I was 'fixing' it. have put in a new pin etc. It still won't work. not normally an issue as I don't use a flash that often but I will need it in September for newborn photos.
    Any Ideas?
    Thanks

    The hot shoe could be shorting out the flash circuit or whatever caused the hot shoe to be bend also damaged connections underneath?
    I'd really have to have a look at it to see what is wrong with it as there is a number of different things that could have caused it or could be wrong with it to hazard a guess.
    PM me for details if you'd like me to have a look?

    Just a quick little test, pop the in built flash up and press the exposure lock button where you're right hand thumb would rest (the asterisk on the left hand button, top right hand back side of the camera). Does the in built flash fire when you do this?


  • Registered Users Posts: 16 pixelscribe_8


    Make: Nikon
    Item: DSLR
    Model: D70s
    Fault: On/Off Switch won't switch off.

    Have a D70s - working fine except it won't switch off. To do this I remove the battery. Found out about the repair centre, but they won't give a quote over the phone and won't accept a call in with the camera.

    Would anyone have any idea how much such a repair might cost?

    Many thanks.


  • Registered Users Posts: 1,268 ✭✭✭deegs


    Make: Canon,
    Item: power
    Model: 400d
    Fault: Fails to turn on with either off my known good batteries.

    When/how it happened:
    On holidays 2 weeks ago my wife was taking photo's by the pool, she put the camera in the her hand bag and when we got back to the room it would not work.

    4 years ago I sent it to the UK to get a focusing problem fixed.

    I've had the camera for bout 7 years and am wondering if it can be fixed or I'm better off buying a new body?

    Thanks


  • Registered Users Posts: 452 ✭✭vicM


    Zerohamster PM sent


  • Registered Users Posts: 1,792 ✭✭✭zerohamster


    Make: Nikon
    Item: DSLR
    Model: D70s
    Fault: On/Off Switch won't switch off.

    Have a D70s - working fine except it won't switch off. To do this I remove the battery. Found out about the repair centre, but they won't give a quote over the phone and won't accept a call in with the camera.

    Would anyone have any idea how much such a repair might cost?

    Many thanks.

    Hi,

    Cheers for posting.

    The fault you have could be software (the firmware) or hardware based so it would be very difficulto to even give a round figure without seeing the camera and being able to test it's behaviour.

    First of all however I would suggest a few things to try before sending it off for repair.
    1. Reset to factory or similar option and see if that helps.
    2. Update the firmware as a firmware error could be causing this behaviour.

    On another note I would suggest looking up Nikon parts policy before you invest more in your camera system or look for a repair shop.


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  • Registered Users Posts: 1,792 ✭✭✭zerohamster


    deegs wrote: »
    Make: Canon,
    Item: power
    Model: 400d
    Fault: Fails to turn on with either off my known good batteries.

    When/how it happened:
    On holidays 2 weeks ago my wife was taking photo's by the pool, she put the camera in the her hand bag and when we got back to the room it would not work.

    4 years ago I sent it to the UK to get a focusing problem fixed.

    I've had the camera for bout 7 years and am wondering if it can be fixed or I'm better off buying a new body?

    Thanks

    I am guessing that water may have splashed into the bag or was already on the bag when the camera was put into it and may have blown a fuse on the camera.
    Usually in that case it would need the power board checked out.
    If the damage extended to the main board it may be better to get a new body but in most cases the camera acts as it should and blows the powerboard to save the rest of the camera from being damaged.

    PM me for more details if you would like?


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