Bargain Alert: New Ferguson HD DTT/Sat Combo Box - €63 before postage

Tony

invpat wrote: »

Question, is this just a problem with HDMI connection, is a scart connection and ordinary SD working without sync problems.

That seems to be the case from what I understand so far.

philahern

invpat wrote: »

Question, is this just a problem with HDMI connection, is a scart connection and ordinary SD working without sync problems.

I will need to check again but I think I was seeing problems on scart too. Will check again and report back.

philahern

channelsurfer2 wrote: »

Tony wrote: »

Good thinking. I'm wondering are the guys who bought from Satsklep having the same problem ? This might help narrow things down further.

bought mine from Satskelp....

Mine too. I wonder if it's just a problem with their batch?

Tony

channelsurfer2 wrote: »

Mine too. I wonder if it's just a problem with their batch?

Hard to say right now although Mike at freesat has been seeing some problems on his box which came direct from Ferguson.

Kristopherus

Have been away for a few hours. Was up till 2.30am trying to sort this lip-synch problem:mad:. Re-installed the firmware from Ferguson but no use. I'm using scart only. Just watching News Now on DTT and it is noticeable. Won't be a huge problem until the week-end. If any of you notice a goal going in while the ball is 20m out, then the issue will escalate:D.I will be setting up a box for a friend this evening. He got his from Satsklep. Will report back.

STB

The HDMI on these is 1.3 which has the auto lip sync functionality. There are no excuses for lip sync problems over scart.

Either way they are software issues which can be resolved, quite easily.

I suggest that Tony or someone here records a 1 minute TS of the offending stations (all presumably are out ?). When they are played back on the box in Ferguson, Poland, it will replicate itself showing the issues.

The delay needs to be adjusted in the firmware.

Is it just on HD stations ?

Tony

STB wrote: »

Is it just on HD stations ?

Mike at freesat saw it on SD stations yesterday . Just about to make up a new test set up with HDMI to get a good look at the problem.

Kristopherus

I presume anyone who emailed Ferguson got a reply in Polish. Here it is as Google has translated.


"Thank you for your message. Although the company Ferguson could not answer every e-mail, we use the information you submitted in order to improve our products. Welcome to Chapter Questions on our website, where you will find answers to the most frequently reported problems.

This information was sent automatically. DO NOT REPLY to the present."

Tony

Kristopherus wrote: »

He got his from Satsklep. Will report back.

Perhaps the guys who bought from satsklep could email them also to put more pressure on.

Kristopherus

STB wrote: »

The HDMI on these is 1.3 which has the auto lip sync functionality. There are no excuses for lip sync problems over scart.

The delay needs to be adjusted in the firmware.

Is it just on HD stations ?

With me the issue is with all stations, Sat & DTT. I'm connected up by scart.

Harcrid

Mine was delivered today but I won't get a chance to test it until Monday. I'll report my findings then to see if I have the same issues.

philahern

Kristopherus wrote: »

With me the issue is with all stations, Sat & DTT. I'm connected up by scart.

Same with me. It is very bad on HD channels and worst of all on ITVHD

philahern

Tony wrote: »

Perhaps the guys who bought from satsklep could email them also to put more pressure on.

Will do.

Tony

Kristopherus wrote: »

With me the issue is with all stations, Sat & DTT. I'm connected up by scart.

I'm only seeing it on HDMI/Hd satellite channels here. terrestrial looks ok. Takes forever to test properly with the ads being shown.

O'Prez

Tony wrote: »

I'm only seeing it on HDMI/Hd satellite channels here. terrestrial looks ok. Takes forever to test properly with the ads being shown.

Admit it Tony...you were too busy doing the Telly Bingo :P ...My box arrived today. I'll hook it up shortly and give the relevant feedback.

Tony

How did you know ? Have you got a web cam in my place ?

O'Prez wrote: »

Admit it Tony...you were too busy doing the Telly Bingo :P ...

willyb007

O'Prez wrote: »

My box arrived today. I'll hook it up shortly and give the relevant feedback.

Same here, Will also report on my findings

O'Prez

Tony wrote: »

How did you know ? Have you got a web cam in my place ?

That's me in the bush over there...no..the other side!! Hey Tony which satellites should we select to scan?

Tony

Just got a response from the technical manager at ferguson :
"Hello
Yes we found this problem.
New s/w will be available next week.
Our engineers are working on it right now.
Anyhow please help us to record streams of
channels that makes the worse feeling "

O'Prez wrote: »

That's me in the bush over there...no..the other side!! Hey Tony which satellites should we select to scan?

For most guys this will be astra 2 and eurobird

Kristopherus

Eurobird 1 & Astra 2A have the vast majority of the FTA channels. Scan for FTA only, otherwise it will search for all the channels. As it is there is a fair amount of duplication between Astra 2A & Eurobird, so you'll have a pile of editing to do:).

swoofer

dont forget ITVHD is even bad on sky boxes so be careful.

gb--

Kristopherus

Tony wrote: »

Just got a response from the technical manager at ferguson :
"Hello
Yes we found this problem.
New s/w will be available next week.
Our engineers are working on it right now.
Anyhow please help us to record streams of
channels that makes the worse feeling "

Thank goodness for that. Saves me sprouting another batch of grey hairs:D.

Tony

Is the granada feed ok on sky boxes ?

GBCULLEN wrote: »

dont forget ITVHD is even bad on sky boxes so be careful.

gb--

John mac

its fine on my skyhd box. (tompson old software )

Tony

Kristopherus wrote: »

Thank goodness for that. Saves me sprouting another batch of grey hairs:D.

At this point I have no hair to go grey

O'Prez

...thanx lads...off I go into a scanning frenzy!

pissed

Also having the lip sync issues but good news about the new firmware next week. On initial setup done a scan and picked up BBC HD and BBC1 HD ... being curious with the lip sync issues done a factory reset and rescanned but no BBC HD or BBC1 HD ???

TJM

How do you update the channel list from the file Tony posted? The manual doesn't mention this at all.

philahern

TJM wrote: »

How do you update the channel list from the file Tony posted? The manual doesn't mention this at all.

Download the channel editor from:

http://www.ferguson-digital.eu/en/download/func-startdown/842/

There is a pdf with instructions. I also have my list (incomplete) here if you wanna have a look.

STB

Is there an option in the hdmi and audio settings to change to PCM audio ???

If there is, change it to that and reboot the box.