Eircom

Liam90

Hey was just wondering is anyone else using eircom is having problems. For about the past month everytime i try and play call of duty the connection is so bad i have no choice but to turn it off. I really want to play a good lag free game of cod but can't, im really frustrated! Anyone else using eircom having problems? Thanks

userod

Hi Liam, for online gaming it's not so much about you're speed as your latency (although you do want an ok speed aswell). Check out pingtest.net and see what you're latency on the line is? Ideally you want something under 50-60ms. I'm not on eircom but I know all my friends who play COD on eircom have trouble with it (can't join sessions, lag, etc). I sometimes do on site basic repairs of computers and if it's they're complaining of internet speeds etc I often do speedtests and pingtests. I've found eircoms latency to average about the 150-200ms mark which is ridiculous and generally unplayable unfortunately. Now that may just be the location I'm in but check it anyway. Sorry I didn't have good news for you...

Kersmash

I'm with Eircom and according to that speed test I have a ping of 30ms, but when I try to find a game of MW2, it always goes way past the games of 50-60ms. Is this just a case of me needing to search more or is there anything I can do to improve this?

Shammy

Liam90 wrote: »

Hey was just wondering is anyone else using eircom is having problems. For about the past month everytime i try and play call of duty the connection is so bad i have no choice but to turn it off. I really want to play a good lag free game of cod but can't, im really frustrated! Anyone else using eircom having problems? Thanks

Not only could it be high latency but also with some eircom lines depending on where you are , the speed is not stable which can cause the screen to jump around, if you know what i mean.

sierra117x

Kersmash wrote: »

I'm with Eircom and according to that speed test I have a ping of 30ms, but when I try to find a game of MW2, it always goes way past the games of 50-60ms. Is this just a case of me needing to search more or is there anything I can do to improve this?

well u may get 30 for a server in say dublin but there may not be any local hosts so when its searching for games in say the likes of the uk ur ping may go much higher . if you had a good enough connection all round (low ping high upload and good download) you could probably host a game yourself but your straying into the region of spending money

Shammy

Kersmash wrote: »

I'm with Eircom and according to that speed test I have a ping of 30ms, but when I try to find a game of MW2, it always goes way past the games of 50-60ms. Is this just a case of me needing to search more or is there anything I can do to improve this?

Its for that map , if you cancel it and restart the gamemode , you will get into a less than 50 ping game.

celtic723

Eircom are cockends.

/thread.

omerin

i'm with eircom aswell and am having problems with cod. i have a thread about this problem with bfbc2 Spoke to eircom but once your speedtest is ok they couldn't give a rats ass. i have 3mb wireless and they wanted to sell me 7mb, though they mentioned that my line could only handle 5mb. NGB to come where i live between sep and dec 2010, something to look forward to ..... or not lol

Kersmash

sierra117x wrote: »

well u may get 30 for a server in say dublin but there may not be any local hosts so when its searching for games in say the likes of the uk ur ping may go much higher . if you had a good enough connection all round (low ping high upload and good download) you could probably host a game yourself but your straying into the region of spending money

Ah right! My download seems to very between 4 and 6 when we're paying for 7, and my download is something like .3. It's very rare that I'd get host. Considering upgrading tbh. Probably move away from Eircom.

Tommy_NDX

When I moved into my house around september, I got eircom 3mb and it was perfect up until recently. I nearly always had 4 bars and hosted a lot of games in mw2. But for the last couple of months it has been brutal with speeds and ping going up and down like a yo-yo.

Ive noticed that friends in my area with the same connection are having the same problems while those around the country are not so it could be down to problems where you are.

(could be a conspiracy to get us to pay for a higher broadband package):P

slavetothegrind

I too am on eircom and struggle to game online at all.

I have no idea what a lag free game is like and would love to try it sometime....

NGB supposed to be coming but we'll see:rolleyes:

Finical

No problems for me at all, to be honest always have 4 bars in MW2.

Nuri Sahin

It's down to location why mine sucks I do know that for a fact. I'm usually the odd one out in an online party be it COD or FIFA(for example in FIFA Club I'm 8 out of 10 times 2 bar).

When I lived on campus in 1st year, nearly always 4 bar. Ah good times

Will I Amnt

my worse pings are to the dublin server,seems a bit odd,i always thought you would have a better ping the closer you were

Rycn

Liam90 wrote: »

Hey was just wondering is anyone else using eircom is having problems. For about the past month everytime i try and play call of duty the connection is so bad i have no choice but to turn it off. I really want to play a good lag free game of cod but can't, im really frustrated! Anyone else using eircom having problems? Thanks

Go into your connection settings leave everything as is but select PPPOE when you see it, username is "eircom", password is "broadband1". This will open up your connection to the servers and it will set your NAT to OPEN.

This is for PS3 but should work for xbox if theres a PPPOE option.

Hope this helps.

gimli2112

I think I ordered Eircom last Saturday while blind drunk. I remember ringing them and speaking to some dude in India and that's it. No response from them yet so maybe I'll just lie low.:rolleyes:

Mr. Manager

I'm with eircom and have no issues what so ever online. I did at first when I used the wireless but then ran the cable through and it was fine. I've since gone back to being wireless and have zero issues.

touch wood I don't get any now

Nuri Sahin

Hmmm, a first for me... but I was lagging really bad on 3 bars earlier this afternoon.

Finical

Sometimes the DSL Sync light goes off on my router but comes back straight away. It disconnects me from psn/live though, really annoying. Anyone know the cause?

Nuri Sahin

Adnan Alves wrote: »

Hmmm, a first for me... but I was lagging really bad on 3 bars earlier this afternoon.

Jesus, it's far worse on FIFA. At least a 3 second delay

everlast75

Did anyone get bumped up to the 8mb broadband (what Eircom are calling NGB) from their existing service?

I'm still waiting

Bohrio

everlast75 wrote: »

Did anyone get bumped up to the 8mb broadband (what Eircom are calling NGB) from their existing service?

I'm still waiting

Many things can cause high latency:

- Internal/Line issues
- Congested Exchange
- Congested interconnect between Exchange and ISP core network
- High Interleave
- PC issues such as P2P software etc...

What Eircom call Next Generation Broadband (NGB) is nothing that other ISPs such as Smart, Magnet, BT arent already using. All they are doing is making it sound amazing but, in the end, all it is, is an ADSL2+ (maybe not even that) connection and a fibre optic backbone. This mean that your copper (or last mile) will not change, if you have a crappy line or live far from the Exchange, your line will remain the same is the interconnects between your exchange and Eircom's ISP that changes. Up until now they have been struggling with congestion issues. The reason was mainly due to lack of bandwidth. What they have done is that they have upgraded those interconnects to be able to deal with the current demand (something that they should have done prior to upgrading everyone to 8 mb almost 3 years ago).

So now they promise an uncongested (although their product has a 12:1 contention ratio) broadband. I believe it will make things better, and it will improve latency on most lines (if the reason why you are suffering from congestion is not because of a line fault or internal).

But the main reason why nowadays people are having problems with latency is because of Eircom's line profile settings and the use of a very severe interleave settings. If they dont remove or lower their interleave on their new NGB DSLAMs then it wont make a difference.

Interleave was introduced for one single reason, in response to BT's and UPC speed upgrades. Back then the fastest eircom were offering was 3 mb. Most people were more than happy with their connection and rarely experience high latency. Then UPC introduced 20 mb and BT "up to" 24 mb (Magnet and Smart were already offering these speeds but they were no inmediate threat to Eircom). So eircom decided to upgrade everyone to 8 mb for "free".

Unfortunately while Smart, BT and Magnet (UPC is cable) were using a more advance ADSL technology (ADSL2/+ up to 24 mb) Eircom were still using the old ADSL1 technology (up to 8 mb), so it was easier for Smart/BT/Magnet to put a customer on higher speeds than to Eircom.

Pushing a line to the limit will generate erros, there is a way to correct is by using interleave but this increases latency.

The other problem Eircom encountered is a lack of bandwidth between some of their Exchanges and the ISP core (is a bit more complicated than this but this will do).

So is hard to tell if it will work, is up to eircom.

Nonetheless, there is a profile called IPRAPID that lowers the interleave settings making it more suitable for gamers, Eircom retail should be offering this to their customers, people should ask them to be moved to this line profile.

I am very lucky as I have a Magnet fibre connection at home and my pings at around 3-5 ms but I have suffered from high latency before, so I am sorry for all you guys

ZuluPunch

Giving your ps3 a static IP and assigning that IP into your DMZ setting in your router set up can help your connection while gaming.

Thing that I really do hate is the whole P2P bs that we have to contend with. No matter how good a BB connection you have if the host has a horrid one, we are all fooked. That whole P2P aka demonware is originally a dublin brainfart / brainchild sold to activision btw.

Why activision dont have dediacted servers for COD / MW bugs me. Its not like they cant afford it.

Anyhoot....try the whole dmz thing

everlast75

Hey all,
I've posted this on the other part of the site, re technical info, but haven't gotten any success yet, so was wondering if any of ye had encountered summit similar...

I have a Netopia Router, model number 2247-62-2 EIR, provided by Eircom. My NAT setting is "strict" and always have two bars connection. Lads on here have said get that sorted (I'm dragging them down )

I have googled the modem and have not found any websites that actually help.

I rang Eircom on three occasions in the one day.

1) I was told that the support guy could alter the NAT settings remotely and that it would be done within half hour. It wasn't.

2) I was told that the earlier support guy should not have told me that he could do that - all they can do is lower the firewall. I was referred on to the Netopia online chat support and told that in the meantime, my ping was lowered. It wasn't.

(I rang Netopia and they told me that the hardware was the ISP's responsability and that in any event they did not have the technical knowledge of that router).

3) I was told to go to the website - portforward.com - Eircom could do nothing.

(I followed the instructions on portforward... which were to input three sets of figures... which I did. I restarted the modem and still the same).

At this stage, I feel like throwing the modem off the wall and buying another, but before I do that, can ANYONE please offer assistance.

Rycn

Setting up your network settings, when you get to IP address select PPPOE and enter Username: eircom and Password: broadband1. This will set your NAT to type 1 and youll be grand

Hope it helps, its easier on the PS3 to do this i hear, have no idea about the xbox.

celtic723

everlast75 wrote: »

Hey all,
I've posted this on the other part of the site, re technical info, but haven't gotten any success yet, so was wondering if any of ye had encountered summit similar...

I have a Netopia Router, model number 2247-62-2 EIR, provided by Eircom. My NAT setting is "strict" and always have two bars connection. Lads on here have said get that sorted (I'm dragging them down )

I have googled the modem and have not found any websites that actually help.

I rang Eircom on three occasions in the one day.

1) I was told that the support guy could alter the NAT settings remotely and that it would be done within half hour. It wasn't.

2) I was told that the earlier support guy should not have told me that he could do that - all they can do is lower the firewall. I was referred on to the Netopia online chat support and told that in the meantime, my ping was lowered. It wasn't.

(I rang Netopia and they told me that the hardware was the ISP's responsability and that in any event they did not have the technical knowledge of that router).

3) I was told to go to the website - portforward.com - Eircom could do nothing.

(I followed the instructions on portforward... which were to input three sets of figures... which I did. I restarted the modem and still the same).

At this stage, I feel like throwing the modem off the wall and buying another, but before I do that, can ANYONE please offer assistance.

The best assistance i can give you is to get rid of eircom. They are fucking cnuts.

ZuluPunch

everlast75 wrote: »

Hey all,
I've posted this on the other part of the site, re technical info, but haven't gotten any success yet, so was wondering if any of ye had encountered summit similar...

I have a Netopia Router, model number 2247-62-2 EIR, provided by Eircom. My NAT setting is "strict" and always have two bars connection. Lads on here have said get that sorted (I'm dragging them down )

I have googled the modem and have not found any websites that actually help.

I rang Eircom on three occasions in the one day.

1) I was told that the support guy could alter the NAT settings remotely and that it would be done within half hour. It wasn't.

2) I was told that the earlier support guy should not have told me that he could do that - all they can do is lower the firewall. I was referred on to the Netopia online chat support and told that in the meantime, my ping was lowered. It wasn't.

(I rang Netopia and they told me that the hardware was the ISP's responsability and that in any event they did not have the technical knowledge of that router).

3) I was told to go to the website - portforward.com - Eircom could do nothing.

(I followed the instructions on portforward... which were to input three sets of figures... which I did. I restarted the modem and still the same).

At this stage, I feel like throwing the modem off the wall and buying another, but before I do that, can ANYONE please offer assistance.

Put your IP address into your DMZ on your router settings.
Should give you a NAT open.

everlast75

celtic723 wrote: »

The best assistance i can give you is to get rid of eircom. They are fucking cnuts.

Very little choice where I am mate... Wimax is the only alternative and I've not heard any reports about how good they are or otherwise...

everlast75

ZuluPunch wrote: »

Put your IP address into your DMZ on your router settings.
Should give you a NAT open.

If this is the option IP passthrough, I've done that (or at least I think I have) - there were 3, my laptop, my wife's and then the xbox

everlast75

Rycn wrote: »

Setting up your network settings, when you get to IP address select PPPOE and enter Username: eircom and Password: broadband1. This will set your NAT to type 1 and youll be grand

Hope it helps, its easier on the PS3 to do this i hear, have no idea about the xbox.

I'll give that a shot, thanks!!

Rycn

everlast75 wrote: »

I'll give that a shot, thanks!!

Are you ps3 or xbox? i see the xbox gamertag in your sig but just wondering?

everlast75

xbox mate.

Rycn

everlast75 wrote: »

xbox mate.

yeah no idea about the network config for that, so fingers crossed, or invest in a ps3 :pac:

ZuluPunch

everlast75 wrote: »

If this is the option IP passthrough, I've done that (or at least I think I have) - there were 3, my laptop, my wife's and then the xbox

Ip passthrough isnt quite the same as dmz-ing
Found a thread that might help.
http://www.boards.ie/vbulletin/showthread.php?p=54752611

Points to note on that thread
1. Is the router given to you by eircom? If so dmzing aint allowed on it...boooo!!

2. Theres a lad on the thread saying that you can go to custom services and set up a static nat to solve the prob.

Have a read anyway...may help.

gimli2112

I got eircom ngb yesterday.

Set it up in about ten minutes and MW2 played like a dream. Granted I had been using a wireless provider but the few games I played yesterday had no lag.

Nat type has changed from Open to Moderate but it is much better than before.

Wireless (Clearwire) worked ok 75% of the time except on Sundays? and when it rained.

everlast75

gimli2112 wrote: »

I got eircom ngb yesterday.

Set it up in about ten minutes and MW2 played like a dream. Granted I had been using a wireless provider but the few games I played yesterday had no lag.

Nat type has changed from Open to Moderate but it is much better than before.

Wireless (Clearwire) worked ok 75% of the time except on Sundays? and when it rained.

In this country, sure that's not a bother :rolleyes:

x43r0

Cereal Rapist wrote: »

touch wood

Please stop touching yourself

Will I Amnt

has anyone changed to ngb from regular eircom,if so is there much difference in ping times,can't take this lag much longer and there's no other decent providers in the area

raze

cambo2008 wrote: »

has anyone changed to ngb from regular eircom,if so is there much difference in ping times,can't take this lag much longer and there's no other decent providers in the area

My exchange got upgraded. I moved up from 3mbps to around 8mbps (though that's the line maximum, I get just under 6 and a half). Ping was relatively unaffected - the line was a bit ropey for the first few days, and when I was checking network on speedtest it claimed a download speed of ~18mbps at one point (LIES).

It's fine for gaming, it's not really good enough to host public games (6v6 or more) - though I finally get to be the host, I'm the only one who enjoys it when that happens.

For non-gaming, I find for large file downloads the line isn't steady. Speed increases to the maximum, then transfers tend to break and have to be restarted. I also notice that youtube videos don't play the whole way through - probably caused by the same thing. I have to refresh after about 5 minutes to get it back working.

On the whole my line has been improved, no deal breakers - but it's quantity over quality. I definitely feel like the line has been put in the red operating at its limit, and that's surely a recipe for disaster with bandwidth being a limited commodity - I don't know whether a contention ratio nightmare is waiting to happen, or whether it already would have happened if it was going to.

Snowie

Liam90 wrote: »

Hey was just wondering is anyone else using eircom is having problems. For about the past month everytime i try and play call of duty the connection is so bad i have no choice but to turn it off. I really want to play a good lag free game of cod but can't, im really frustrated! Anyone else using eircom having problems? Thanks

only way to deal with eircom is to ring and complain complain and complain....

we have a 7 meg genrally always have this speed



serously just moan at them

Sandy Ravage

Ring Eircom and ask them to lower the interleaving for you.
The interleaving should be set to low for anyone playing online games.

FlawedGenius

Has anybody else tried this?? Does it make much of a difference and would it improve your PING?

Will I Amnt

<p>

FlawedGenius wrote: »

Has anybody else tried this?? Does it make much of a difference and would it improve your PING?

ill be giving it a shot tomoro,after reading up on it,if its lowered or turned off completely it can knock up to 50ms off ur ping,worth a try anyway</p>http://techgeeks-online.com/tag/interleaving/

Sandy Ravage

Lowering the interleaving will greatly improve the latency for the gameplay especially if it is set to high now. Basically what it does is knock some of the error checking and stuff off each data packet so less checking is done on it. This imrpoves the speed of the data transfer.

Will I Amnt

Sandy Ravage wrote: »

Lowering the interleaving will greatly improve the latency for the gameplay especially if it is set to high now. Basically what it does is knock some of the error checking and stuff off each data packet so less checking is done on it. This imrpoves the speed of the data transfer.

cheers man,I've been on to them before about lowering my ping and got nowhere,at least ill be armed with a little bit of knowledge this time

breadmonkey

I'm with Eircom. I recently got upgraded from a 3mb contested line to an 8mb uncontested line. This has meant that for the first time, I'm occasionally the host.

Unfortunately, the connection is still not good enough to actually host properly so whenever I'm host, everyone else gets booted and I'm left with the "enemies forfeiting in 15,14,13.... My internet connection drops a couple of seconds later so I then have to restart the router and log back in to XBox Live.

What a pain in the ass!

Mr. Manager

breadmonkey wrote: »

Unfortunately, the connection is still not good enough to actually host properly so whenever I'm host, everyone else gets booted and I'm left with the "enemies forfeiting in 15,14,13....

Pretty sweet way to bring up the W/L ratio

FlawedGenius

I rang eircom today and told him to put my interleaving on low. Im on 7MB. The ping is still in the 70s:( Does it take a while to take effect or should my ping be already lower?

Sandy Ravage

I think it can take up to 48 hrs for the changes to take affect. Sometimes the changes fail though so maybe ring them again on tuesday or wednesday if nothing happens

Nuri Sahin

Will take your advice on board... eh Sandy.

I'm really giving my good man Leeg a run for his money will the ****e I have to put up with

Leeg17

Adnan Alves wrote: »

I'm really giving my good man Leeg a run for his money will the ****e I have to put up with

Don't even try to beat my.. eh.. crappy-"internet"-ness?

Shhh, no cursing, we have a legend amongst us! Sandy! Sandy! Can you sign my Spas???