O2 Customers - Get out of contract!

Shredneck

O2 iPhone Customers - Get out of contract!
O2 are changing call charges outside the bundle of minutes included in your iPhone Price Plans from 12th July 2010.
This change in call charges constitutes a change to the terms of the contract between O2 and you, the customer. Therefore you are free to be removed from contract without penalty.
The changes in rates are minimal but you might just want to get yourself out of contract.
Act fast though because if you do not contact O2 requesting to be removed from this contract in advance of 12th July you will be assumed to be accepting of the change in terms.

All info available on O2.ie under 'Terms and Conditions'

http://www.o2online.ie/wps/wcm/conne...r+Notification

Your welcome

ciotog

Shredneck wrote: »

O2 iPhone Customers - Get out of contract!
O2 are changing call charges outside the bundle of minutes included in your iPhone Price Plans from 12th July 2010.
This change in call charges constitutes a change to the terms of the contract between O2 and you, the customer. Therefore you are free to be removed from contract without penalty.
The changes in rates are minimal but you might just want to get yourself out of contract.
Act fast though because if you do not contact O2 requesting to be removed from this contract in advance of 12th July you will be assumed to be accepting of the change in terms.

All info available on O2.ie under 'Terms and Conditions'

http://www.o2online.ie/wps/wcm/conne...r+Notification

Your welcome

I'm getting a not found on your link. http://www.o2online.ie/wps/wcm/connect/O2/About%20O2/Terms+and+conditions/Customer+Notification should work. Well done for spotting this and thanks very much!

John_Mc

Shredneck wrote: »

O2 iPhone Customers - Get out of contract!
O2 are changing call charges outside the bundle of minutes included in your iPhone Price Plans from 12th July 2010.
This change in call charges constitutes a change to the terms of the contract between O2 and you, the customer. Therefore you are free to be removed from contract without penalty.
The changes in rates are minimal but you might just want to get yourself out of contract.
Act fast though because if you do not contact O2 requesting to be removed from this contract in advance of 12th July you will be assumed to be accepting of the change in terms.

All info available on O2.ie under 'Terms and Conditions'

http://www.o2online.ie/wps/wcm/conne...r+Notification

Your welcome

Thanks for the information. I'm about 6 months into my 18 month contract, so where would this leave me should I contact O2 looking to get out of it?

Quazzie

I'm about 6 months into my iPhone contract also and was hoping to get the new iPhone 4 when its released. Presumably I won't be allowed upgrade but if I do this does that mean its the end of my number or will O2 issue me with a prepay sim on the same number?

I like O2 and despite many reported flaws theyre the best provider for me. I'd also like to get the new iPhone4 on bill from O2, will cancelling this affect my chances of that happening?

ChuckNorrisgod

The Link Does not link Too anything ?

Shredneck wrote: »

O2 iPhone Customers - Get out of contract!
O2 are changing call charges outside the bundle of minutes included in your iPhone Price Plans from 12th July 2010.
This change in call charges constitutes a change to the terms of the contract between O2 and you, the customer. Therefore you are free to be removed from contract without penalty.
The changes in rates are minimal but you might just want to get yourself out of contract.
Act fast though because if you do not contact O2 requesting to be removed from this contract in advance of 12th July you will be assumed to be accepting of the change in terms.

All info available on O2.ie under 'Terms and Conditions'

http://www.o2online.ie/wps/wcm/conne...r+Notification

Your welcome

ChuckNorrisgod

If I buy a I phone now and sign up too bill pay.

can I use the get out of jail free contract thing ?

Rew

He cut and paste (badly) from some other forum the link is:

http://www.o2online.ie/wps/wcm/connect/O2/About%20O2/Terms+and+conditions/Customer+Notification

gizmo555

ChuckNorrisgod wrote: »

If I buy a I phone now and sign up too bill pay.

can I use the get out of jail free contract thing ?

Very good question I was just going to ask myself - anyone have a view?

Rew

You will probably find the new customers are going directly on to the new contract and this only effects existing ones.

SOunds to me like you have to leave O2 if you exercise this.

godtabh

ChuckNorrisgod wrote: »

If I buy a I phone now and sign up too bill pay.

can I use the get out of jail free contract thing ?

I would love to know this!

jimmycrackcorm

Our company O2 A/C manager told us that if anyone rang up and said they rejected the changes then they wouldn't apply to them and they would be left as is for the duration of their contract.

They're counting on people not being aware of the changes and automatically accepting them by default.

gizmo555

jimmycrackcorm wrote: »

Our company O2 A/C manager told us that if anyone rang up and said they rejected the changes then they wouldn't apply to them and they would be left as is for the duration of their contract.

They're counting on people not being aware of the changes and automatically accepting them by default.

Even that sounds like they're pulling a fast one. The notice on the O2 website says:

Under Regulation 17 of the European Communities (electronic communications networks and services)(Universal Service and Users’ rights) regulations 2003 an operator shall not shall not less than one month prior to the date of implementation of any proposed modification, notify its subscribers to that service of the proposed modification in the conditions of the contract for that service, and their right to withdraw without penalty from such contract if they do not accept the modification. If you wish to exercise your right under Regulation 17 please contact O2. The continued use of O2 services after the effective date of the change is deemed acceptance of the change.

Doesn't say anything about O2 being able to withdraw the proposed modification on an individual basis and hold you to the original contract. I suppose the best bet would be to call ComReg.

Nuttzz

Do you have to move your account then if you pull out of the contract?

Rsaeire

I wonder if they're leaving it open for O2 customers, affected by this change in contract, to leave without penalty and then sign-up again on a new contract with a new handset? No doubt current iPhone customers looking to upgrade to the iPhone 4 will be pleased.

One thing to note. O2 UK are allowing current iPhone customers to avail of an early upgrade, 6 months early, so they can avail of the iPhone 4; albeit it's a ploy to get them to stay on their network. It might be cynical of me to think this, but could O2 be giving customers a way in which they could do the same, i.e. allowing them out of contract and then allowing them to sign-up to a new contract in order to get the iPhone 4? The big difference, however, is that there's nothing stopping O2 Ireland customers from simply leaving O2 altogether and going to Vodafone for the iPhone 4.

Shredneck

Nuttzz wrote: »

Do you have to move your account then if you pull out of the contract?

No. Your account stays the same, same price plan same number just without the contract

NinjaTruncs

I'm talking with one of their online agent now and he said this "We'd recommend see whether the changes do increase your costs." sounds like a trap to me.

irishstu

From what I've read on the o2 forums when I was seeing what my options are for an iPhone 4 upgrade, if you are out of contract and want to sign up as a new customer, you have to leave o2 (i.e. not be a customer of theirs) for three months before you can sign up again. I guess this is because they typically offer better deals to new customers than existing ones.

shamrock135

Yes i can confirm what shredneck has stated.. i called O2 and asked..im now a free agent!

woodzie

O2 are being idiots lately. What are they up to? With the speakeasy data cockup, uk roaming etc etc. They must want to lose customers.

kildareash

It worked for me!

They had to look up how many minutes I used per month, as they said it wld only apply if I went outside the minutes on my plan.
Although I went over on my minutes, it was because I had free weekend and eve calls.
I argued that this was a free add on and I cld change AND that I had agreed to 20c calls and not 22c calls.

I think she agreed to end the commitment just to get me off the phone!
Nice one OP! Thanks

drunkmonkey

The title of this thread should be changed, It's all o2 bill pay phone customers who can get out of contract not just iphone customers.

Just spoke to them, told them I want to exercise my right under reg 17 to withdraw from my contract. She said that's fine but I will have to go to another network. I told her that's not part of the t&cs and that I was previously on the o2 network without being under contract. Some one will ring me this afternoon to baffle me with bull They must think folks are thick.

ingen

Shredneck wrote: »

O2 iPhone Customers - Get out of contract!
O2 are changing call charges outside the bundle of minutes included in your iPhone Price Plans from 12th July 2010.
This change in call charges constitutes a change to the terms of the contract between O2 and you, the customer. Therefore you are free to be removed from contract without penalty.
The changes in rates are minimal but you might just want to get yourself out of contract.
Act fast though because if you do not contact O2 requesting to be removed from this contract in advance of 12th July you will be assumed to be accepting of the change in terms.

All info available on O2.ie under 'Terms and Conditions'

http://www.o2online.ie/wps/wcm/conne...r+Notification

Your welcome

that link no longer works and its not on the o2 site anymore?

i called this morning, and asked again, nice girl said yes no problem you can withdraw from contract, asked could i put the number ok speakeasy and she said sure no problem, and did it there and then!!! its a bit of hit and miss who you talk to.. so the number was taken off contract then converted to speakeasy, thus not encurring termination charges!!

but its a bit worrying that that page is no longer on the o2 site.. have they changed their minds?

lynchie

ingen wrote: »

that link no longer works and its not on the o2 site anymore?

i called this morning, and asked again, nice girl said yes no problem you can withdraw from contract, asked could i put the number ok speakeasy and she said sure no problem, and did it there and then!!! its a bit of hit and miss who you talk to.. so the number was taken off contract then converted to speakeasy, thus not encurring termination charges!!

but its a bit worrying that that page is no longer on the o2 site.. have they changed their minds?

Link is still there http://www.o2online.ie/wps/wcm/connect/O2/About%20O2/Terms+and+conditions/Customer+Notification

DunkXL

Shredneck wrote: »

O2 iPhone Customers - Get out of contract!
O2 are changing call charges outside the bundle of minutes included in your iPhone Price Plans from 12th July 2010.
This change in call charges constitutes a change to the terms of the contract between O2 and you, the customer. Therefore you are free to be removed from contract without penalty.
The changes in rates are minimal but you might just want to get yourself out of contract.
Act fast though because if you do not contact O2 requesting to be removed from this contract in advance of 12th July you will be assumed to be accepting of the change in terms.

All info available on O2.ie under 'Terms and Conditions'

http://www.o2online.ie/wps/wcm/conne...r+Notification

Your welcome

Hi everyone

Can somebody please tell me if this is works for o2 Ireland customers only?
I'm in the England and was wondering if I can take advantage of this too.

Thanks in advance

angel01

I have considered moving but Vodafone but they are way too expensive and Meteor & 3 are not worth going to so it looks like I am stuck

gizmo555

DunkXL wrote: »

Hi everyone

Can somebody please tell me if this is works for o2 Ireland customers only?
I'm in the England and was wondering if I can take advantage of this too.

Thanks in advance

It's an EU-wide regulation, so you should be able to, but only if your contract with O2 in the UK has similarly changed. Just because it's changing for Irish customers doesn't necessarily mean yours is too.

DunkXL

gizmo555 wrote: »

It's an EU-wide regulation, so you should be able to, but only if your contract with O2 in the UK has similarly changed. Just because it's changing for Irish customers doesn't necessarily mean yours is too.

Ok cool,thanks for your reply.

drunkmonkey

angel01 wrote: »

I have considered moving but Vodafone but they are way too expensive and Meteor & 3 are not worth going to so it looks like I am stuck

Your right about Vodafone there more expensive than o2 but i doubt the 1.5 million odd peope on 3 and meteor would agree with you, they all left 02 and Vodafone already and there in rush to move back

angel01

drunkmonkey wrote: »

Your right about Vodafone there more expensive than o2 but i doubt the 1.5 million odd peope on 3 and meteor would agree with you, they all left 02 and Vodafone already and there in rush to move back

I am looking for a data plan, moving to Vodafone for 45 Euro per month with 2gb data is less than what I am on now. I pay 40 Euro per month, 100 off net texts, free o2 calls & texts, 150 minutes, 10 MMS and unlimited internet with O2.

Vodafone are simply too expensive. Meteor have issues with their internet and cant cope with smartphones so they are out. That leaves 3 and most of their packages are false advertising.

drunkmonkey

angel01 wrote: »

That leaves 3 and most of their packages are false advertising.

Which ones are false, there cheaper than o2 and Voda, you can also tether with their data add on's not like o2, voda & meteor

angel01

drunkmonkey wrote: »

Which ones are false, there cheaper than o2 and Voda, you can also tether with their data add on's not like o2, voda & meteor

I was looking at the 3 website: http://www.three.ie/products_services/priceplans/prepay.htm#terms

They claim the internet is unlimited (which you think is great) but then I read the T&C:

*Unlimited internet subject to fair usage limit of 250 MB per 30 day period and subject to €5 internet add-on being purchased out of €20 top-up.

How can they say it is unlimited if it 250mb for a whole month? That is blatent false advertising.

Pixel8

Im with 3 for the last 3 years or so and ive got a few free upgrades to pretty cool phones, only thing i don't like about them is that i cant get a bloody iphone with them yet.
I love their Planet 3 mobile site and their mobile web access in general is pretty cool. I even used my irish mobile in Australia for a whole month logging onto the net through my laptop and it worked out cheaper than buying internet access in hotels etc. coz 3 are in Oz too. Their roaming charges are pretty cheap.
They do Flexi Units which can be used for 1 minute of voice calls, 3 texts or 1 MB broadband bandwidth. So for 50 quid a month you get 350 flexi units which can be used for voice, texts or internet.

They should have the iphone soon and it'll be a similar price to O2. I was with O2 for years before i switched to 3 and must say, i've liked being with 3.

angel01

Pixel8 wrote: »

Im with 3 for the last 3 years or so and ive got a few free upgrades to pretty cool phones, only thing i don't like about them is that i cant get a bloody iphone with them yet.
I love their Planet 3 mobile site and their mobile web access in general is pretty cool. I even used my irish mobile in Australia for a whole month logging onto the net through my laptop and it worked out cheaper than buying internet access in hotels etc. coz 3 are in Oz too. Their roaming charges are pretty cheap.
They do Flexi Units which can be used for 1 minute of voice calls, 3 texts or 1 MB broadband bandwidth. So for 50 quid a month you get 350 flexi units which can be used for voice, texts or internet.

They should have the iphone soon and it'll be a similar price to O2. I was with O2 for years before i switched to 3 and must say, i've liked being with 3.

Do they offer free webtexts?

drunkmonkey

333 of them a month

02 are also blocking people from using cabbage shortly

when they say unlimited I think they mean your not limited to what you can do with the Internet, Vodafone limit what you can do, there new unlimited broadband won't allow you use Skype or p2p sites there also going down a dodgy road with Irma

angel01

drunkmonkey wrote: »

333 of them a month

02 are also blocking people from using cabbage shortly

when they say unlimited I think they mean your not limited to what you can do with the Internet, Vodafone limit what you can do, there new unlimited broadband won't allow you use Skype or p2p sites there also going down a dodgy road with Irma

I know but unlimited to me means unlimited data, geez 250 mb wouldn't go next or near me! :eek:

That doesn't bother me with O2 as I use the website to text.

center15

They now seem to have removed the notification page? It mentioned desktop SMS what was that? Are cabbage and programs like that still going to work? how about a O2 phone locked to prepay would that now be eligible for unlocking if it wasn't before? thanks for all the heads up!

drunkmonkey

angel01 wrote: »

I know but unlimited to me means unlimited data, geez 250 mb wouldn't go next or near me! :eek:

Depends on what route your going down, bill pay you can get a 1GB, 15GB or 30GB add on.

Pay as you go you can get 1GB, 7.5GB or 20GB.

All those add on's allow you to use your phone as a modem.

Some stuff on 3 won't use any data like skype, msn, and other free bits you can get into through planet 3.

angel01

drunkmonkey wrote: »

Depends on what route your going down, bill pay you can get a 1GB, 15GB or 30GB add on.

Pay as you go you can get 1GB, 7.5GB or 20GB.

All those add on's allow you to use your phone as a modem.

Some stuff on 3 won't use any data like skype, msn, and other free bits you can get into through planet 3.

Pity there isn't one between 1 and 15, it is a big jump :eek:

Does anyone know when the desire is coming out with 3?

Rsaeire

center15 wrote: »

They now seem to have removed the notification page? It mentioned desktop SMS what was that? Are cabbage and programs like that still going to work? how about a O2 phone locked to prepay would that now be eligible for unlocking if it wasn't before? thanks for all the heads up!

It's still available online.

Dirk_digbee

I just rang o2 there and had a chat with a nice lady. She ran through all the changes with me and there doesn’t seem anything too extreme in what they’re doing. The only thing that bugs me is that they didn’t bother texting or emailing anyone that they were making changes. I got several texts in the last month telling me about crappy offers. Why not text to inform me about this?

Anyway, I asked her what would happen if I refused to accept their charges. She just said that there is a team working on this issue and she’d get them to contact me tomorrow. I’ll be very interested to see what they’ll say.

I’m looking to get the iPhone 4 preferably with o2 so I don’t want to rock the boat too much and my contract is up in September. But as I said above, I don’t like them trying to get tariff increases applied so sneakily and if I can get an iPhone on or close to launch I’d be happy out.

gunnerfitzy

kildareash wrote: »

It worked for me!

They had to look up how many minutes I used per month, as they said it wld only apply if I went outside the minutes on my plan.
Although I went over on my minutes, it was because I had free weekend and eve calls.
I argued that this was a free add on and I cld change AND that I had agreed to 20c calls and not 22c calls.

I think she agreed to end the commitment just to get me off the phone!
Nice one OP! Thanks

I never go over my minutes but that doesn't mean I will not do so in the future. I'll be hitting them up tomorrow morning!

newshooter

can you withdraw from you contract and stay bill? ie just to get a new one when the iphone 4 comes out?

Dirk_digbee

That's kind of what I was hoping for. Needless to say they didn't ring me at all today. I'd say everyone and his dog is trying to pull this stunt!
I’ll give them till Tuesday morning and I’ll ring them back to see what the craic is.

whiterebel

angel01 wrote: »

I am looking for a data plan, moving to Vodafone for 45 Euro per month with 2gb data is less than what I am on now. I pay 40 Euro per month, 100 off net texts, free o2 calls & texts, 150 minutes, 10 MMS and unlimited internet with O2.

Vodafone are simply too expensive. Meteor have issues with their internet and cant cope with smartphones so they are out. That leaves 3 and most of their packages are false advertising.

You do know that O2 were spanked over using the "unlimited" crap, don't you? Their actual limit is 3GB per month. Actually I just see their plan is now 2GB a month as well. So now its all the same Data, minutes and free VF to VF/O2 to O2, and 50 extra texts with VF for the extra €5.....So glad there is competition in this country.....

whiterebel

Dirk_digbee wrote: »

That's kind of what I was hoping for. Needless to say they didn't ring me at all today. I'd say everyone and his dog is trying to pull this stunt!
I’ll give them till Tuesday morning and I’ll ring them back to see what the craic is.

The team works Mon-Friday 9-5. Ring them Monday, apparently they are getting flooded with calls.

angel01

whiterebel wrote: »

You do know that O2 were spanked over using the "unlimited" crap, don't you? Their actual limit is 3GB per month. Actually I just see their plan is now 2GB a month as well. So now its all the same Data, minutes and free VF to VF/O2 to O2, and 50 extra texts with VF for the extra €5.....So glad there is competition in this country.....

Am probably going to three now. Better packages for me and more suited to what I need

ChuckNorrisgod

Well I got out of my contract with 3 broaband cause they changed there data allowance I had a month too ring them and I didnt have to pay a penny.

to cancel it it would have cost me 100 euro.

so same thing really expect its the the i phones data allowance.

anyone tried too buy a i phone sign up with 02 i phone bill pay and rang the customer care and did the get out of contract trick.

if some one really has let us know cause I wanna buy a i phone

djdunny

newshooter wrote: »

can you withdraw from you contract and stay bill? ie just to get a new one when the iphone 4 comes out?

new shooter as far as im aware you cant just ask them for an upgrade even though you are out of contract now. IIRC the lady in o2 told me that even though my contract has been terminated (im still using the plan) that i still wouldnt be eligible to get a phone until the date that my contract was due to expire.

the only other way to do it is to port onto a different netowrk and stay with them for 3 months and then port back to O2. You cannot be credit scored with 90 days of being previously credit scored.

Kensington

ChuckNorrisgod wrote: »

anyone tried too buy a i phone sign up with 02 i phone bill pay and rang the customer care and did the get out of contract trick.

if some one really has let us know cause I wanna buy a i phone

Won't work I'm afraid!
If you sign up to a new contract with O2, you will be agreeing to the revised contract terms.

masker

i called them few days ago, the girl on the phone told me that somebody will call me but nobody did, so i called them yesterday, the girl this time directed to another link to give them 30 days notice.