Samsung SH-B083L 8x Blu-Ray Reader & Lightscribe DVD Writer €24 (£20) on Amazon

the groutch

this seems a stupidly low price, especially as one sold recently on ebay for £60

http://www.amazon.co.uk/gp/product/B00359B8MW/ref=oss_product

artielange

14.95 pounds now ...wish I had a Desktop.....and of course 14.95. :rolleyes:


Nice one Grouch

GrumPy

Tis good price indeed!!

the groutch

artielange wrote: »

14.95 pounds now ...wish I had a Desktop.....and of course 14.95. :rolleyes:


Nice one Grouch

it's only free delivery to uk, they add on a fiver postage

joe250

Missed it:(

zaphodbeeb

... was going to chance buying one. You can get it from a different seller form 66 pounds plus shipping....

artielange

Up to 66.95 now that was fast

the groutch

yikes that was fast, musnt have had too many

hopefully a few of us bagged a bargain

apachedropout

25 posted again guys, just ordered a sec ago

subway

just got one, thanks!

joe250

apachedropout wrote: »

25 posted again guys, just ordered a sec ago

Just got 1 also:)

justsomebloke

just ordered there as well

Burgo

Ordered a few mins ago :pac:

still showing as in stock atm.

kmurph

Just got one a second ago. Thanks OP!

positron

Ordered one - £14.95 + £5 shipping. I just hope Amazon won't cancel the order..!

the groutch

positron wrote: »

Ordered one - £14.95 + £5 shipping. I just hope Amazon won't cancel the order..!

sold by a marketplace seller, eg. a seperate company, so amazon cant cancel it

podge3

Just got one - thanks OP

chris1970

Got an order in also, why so cheap? newer model? i got a dell vostro ,other bargin alert, what sata conector do i need to get, cheers

apachedropout

chris1970 wrote: »

what sata conector do i need to get, cheers

A standard sata cable will do as far as I know

zarquon

Just grabbed one. Thanks OP

Gulliver

Just ordered one. Thanks OP!

The Roach

Just grabbed one there too, great find OP!

Oat23

Back up to £66.95 now. I'll have to keep an eye on it. €24 quid is a fantastic price.

Ghost Train

Hope its a genuine deal and not a mistake with refund

apachedropout

Have anyone received any emails from them yet?

zarquon

apachedropout wrote: »

Have anyone received any emails from them yet?

No reponse yet. Money hasn't left the credit card either so don't know if the item will be dispatched

apachedropout

I suppose no news is good news In the email I got straight after ordering they said the item will be dispatched either on the 7th or the 8th, so we just have to stay positive.

zarquon

apachedropout wrote: »

I suppose no news is good news In the email I got straight after ordering they said the item will be dispatched either on the 7th or the 8th, so we just have to stay positive.

I didn't get that email. I got nothing, so i'm a bit apprehensive.

positron

Nothing other than the initial mail from Amazon.

Order status shows this:

Delivery 1 of 1
Dispatching Soon
Delivery Estimate: 10 Jun 2010 - 16 Jun 2010

Soarer

I seem to remember getting a "dispatched" email from a marketplace seller, only for an email to arrive 3 days later saying the order wouldn't be honoured.
Same sort of scenario as above...price was low, rose for a few hours, went back down again, etc.

Not to put a downer on things like, but be prepared for the worst.

apachedropout

Would it be legal for them to cancel our orders though?

Digitalism

apachedropout wrote: »

Would it be legal for them to cancel our orders though?

Yes if its a misprice theyre covered. They can cancel all orders and give refunds.

This always happens when a misprice happens online, some people post in the thread saying "its the law, they have to post it to us, we signed a contract blah blah blah"

Theyre covered. All online shops are.

apachedropout

Amazon's T&C:
Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
This policy applies only to products sold and shipped by Amazon.com. Sellers may follow different policies in the event of a mispriced item.

I bought it of Just-Flash(a marketplace seller) and I can't find anything about mispriced orders on their website:

http://www.amazon.co.uk/gp/help/seller/at-a-glance.html?ie=UTF8&seller=A1P7A36NW6Q5BW

alastair_doom

apachedropout wrote: »

Amazon's T&C:
Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
This policy applies only to products sold and shipped by Amazon.com. Sellers may follow different policies in the event of a mispriced item.

I bought it of Just-Flash(a marketplace seller) and I can't find anything about mispriced orders on their website:

http://www.amazon.co.uk/gp/help/seller/at-a-glance.html?ie=UTF8&seller=A1P7A36NW6Q5BW

odd... my order says TheComponentShop

Burgo

alastair_doom wrote: »

odd... my order says TheComponentShop

There were 2 marketplace sellers, Just-Flash and TheComponentShop both selling at the same price.

ninty

Long time deciding whether they mispriced it,surely emails should have been sent out within days of misprice not a week later.

Ghost Train

still says delivery estimate 10-16th june for me, like you say a misprice probably would have been dealt with quicker

alastair_doom

just got the cancellation email

apachedropout

alastair_doom wrote: »

just got the cancellation email

did they give you a reason for cancelling your order?

alastair_doom

apachedropout wrote: »

did they give you a reason for cancelling your order?

Heres the e-mail:

Dear XXXXX XXXXXX,
I hope this e-mail finds you well.
I am writing with regards to your recent purchase of 2x Samsung SH-B083L
8x Blu-Ray Reader & Lightscribe DVD Writer - Retail. Unfortunately due
to an error on an inventory feed processed by Amazon, the product was
listed incorrectly at an incorrect price. We are therefore unfortunately
unable to accept the order. With regret we are arranging to cancel the
order for you as soon as possible and we would like to confirm that no
payment has been taken and no payment will be taken in respect of this
order.
I sincerely apologise for the inconvenience caused.
Kind Regards,
Kimberley

Ghost Train

hope thecomponentshop don't do similar

apachedropout

Ghost Train wrote: »

hope thecomponentshop don't do similar

Well as far as I know alastair_doom ordered the bluray from TheComponentShop. I still haven't received any emails, ordered from Just-Flash but I suppose its gonna end in the same way ;/

the groutch

I ordered one from each, so hopefully just-flash will honour theirs

Ghost Train

apachedropout wrote: »

Well as far as I know alastair_doom ordered the bluray from TheComponentShop. I still haven't received any emails, ordered from Just-Flash but I suppose its gonna end in the same way ;/

looked at the wrong post, guess mine is due to be cancelled too

podge3

Just got my cancellation email:

I hope this e-mail finds you well.
I am writing with regards to your recent purchase of 1x Samsung SH-B083L
8x Blu-Ray Reader & Lightscribe DVD Writer - Retail. Unfortunately due
to an error on an inventory feed processed by Amazon, the product was
listed incorrectly at an incorrect price. We are therefore unfortunately
unable to accept the order. Over the last couple of days we have tried
to gain support from Samsung in order to offer the product at this
price, however we have been unsuccessful. With regret we are arranging
to cancel the order for you as soon as possible and we would like to
confirm that no payment has been taken and no payment will be taken in
respect of this order.
I sincerely apologise for the inconvenience caused.
Kind Regards,
Kimberley

Fair play to them - they held up their hands and admitted their mistake, without trying to give some BS excuse.

justsomebloke

podge3 wrote: »

Just got my cancellation email:



Fair play to them - they held up their hands and admitted their mistake, without trying to give some BS excuse.

ye got mine too. ah well.

zarquon

Just got the cancellation as well, oh well. Now for the "I'm going to ring Joe Duffy brigade! :rolleyes:

apachedropout

Just got the exact same email even though i ordered from Just-Flash.

Dear xxxxxx xxxxxxx
I hope this e-mail finds you well.
I am writing with regards to your recent purchase of 1x Samsung SH-B083L
8x Blu-Ray Reader & Lightscribe DVD Writer - Retail. Unfortunately due
to an error on an inventory feed processed by Amazon, the product was
listed incorrectly at an incorrect price. We are therefore unfortunately
unable to accept the order. Over the last couple of days we have tried
to gain support from Samsung in order to offer the product at this
price, however we have been unsuccessful. With regret we are arranging
to cancel the order for you as soon as possible and we would like to
confirm that no payment has been taken and no payment will be taken in
respect of this order.
I sincerely apologise for the inconvenience caused.
Kind Regards,
Kimberley

the groutch

btw, notice they are still for sale at £69.99, so the order wasnt cancelled for lack of stock

thecs

Good afternoon all,
I am responding from TheComponentShop / JF to publicly apologise to all involved in this post and who may have placed an order, which we regrettably cancelled.
As many of you are aware, the Samsung SATA Blu-ray drive was incorrectly priced at £14.95, rather than £69.95 and to this day we are still uncertain as to how this price error arose. The product was displayed on the Amazon.co.uk site for a period of three hours from around 10PM Friday to 1AM Saturday morning and over this time; the Blu-ray gathered a substantial amount of interest, which led to an unusual high volume of orders being placed for the drives, with many customers ordering in bulk to take advantage of the error. Unfortunately due to an excessive volume of orders and such a dramatic difference in price, it was unfortunately not financially viable, as a small family run company to be able to fulfil the orders substantially below cost even as much as we would have liked to. Had the loss been £5, £10, or even £15 we would more than likely have shipped them (one per customer), taking a loss, as it is important that our customers are happy shopping with us and we know how disappointing it would be for the order to be cancelled.
You will see that we do consistently provide a high level of service to the best of our ability and this is why we investigated sourcing the drives at a supported cost to be able to satisfy the orders, however we were unfortunately not successful and we therefore issued an e-mail explaining the problem and apologising for the inconvenience caused. We also cancelled the order slightly later than this, to allow people to read why, rather than just receiving an impersonal cancellation notice.

podge3 wrote: »

Just got my cancellation email:
Fair play to them - they held up their hands and admitted their mistake, without trying to give some BS excuse.

Thank you for your understanding. A mistake was made, we admitted it and most importantly we told the exact truth, even if it could go negatively against us.

ninty wrote: »

Long time deciding whether they mispriced it, surely emails should have been sent out within days of misprice not a week later.

We discovered the error on the following Saturday morning, but rather than cancel the order immediately, we felt it appropriate to try and see if we could find a suitable resolution. Cancelling the order immediately would be the option for a faceless company, however as one that likes to provide a quality service; this was quite literally the option to have been avoided if at all possible.

Soarer

Fair play lads.

Ye could've went the Pixmania route and started claiming "the price is vile", but ye held yere hands up.
Very refreshing in this day and age, and a sure fire way of keeping customers.