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** ALL ** Passport Related Questions in here! Please Read Post#1 first!

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Comments

  • Registered Users, Registered Users 2 Posts: 32 millies23


    Dmcgeogs wrote: »
    Where about was your tracker before it jumped to printing? My husbands is about 25-30% full so I’m hoping it jumps up soon.

    Yes same...it was 25 -30% also and on printing jumped to about 90% and it arrived 2 days later. Don't worry, just keep in touch with them.


  • Registered Users, Registered Users 2 Posts: 32 millies23


    konnod321 wrote: »
    Hey everyone, I helped my mum apply for her first ever passport last month(few people were shocked to hear she never owned one her entire life), anyways according to the tracking it says it was received on the 29th of May and estimated issue date is 19th of July.

    She wanted to go away with a few family members first week of July, but sadly I don't think that can happen?
    They have all their tickets booked and she hasn't yet cause she's worried the passport wouldn't arrive.

    Is there anything she can do to speed up the process? Like if She were to book it and then call or email the Dublin office with confirmation of her travelling plans?
    I have also seen people going down to Dublin appointment offices.
    I don't know much on how these things work so please bear with me.

    Thanks
    Live chat them and they will look after you. They will even arrange that you can collect it in Dublin if that suits you.


  • Registered Users, Registered Users 2 Posts: 12 Dmcgeogs


    Dmcgeogs wrote: »
    millies23 wrote: »
    Submitted application for a first adult passport by passport express received by passport office on May 29. (Expected dispatch time according to DFA website was 35 days). Had booked travel for June 26th. Passport tracker showed expected date of dispatch as July 17 :eek:
    On June 7th I tried several times to ring. I sent an email and received no reply. I tried live chat but kept getting message to try later. My clever friends here on boards then advised me to keep clicking "chat now" which I did and eventually was successful. Betty on live chat (after a 25 minute wait)was very reassuring and placed a note in my application that travel was booked and advised me to monitor the tracker. On June 12th there was no movement on the tracker and so I clicked away 100 times again and eventually live chatted Debbie W (45min wait) who once again reassured me that if I saw no movement on the tracker by June 19, they could help me.
    On June 18, tracker said passport printing and sure enough it arrived on June 21st. Happy days. Incidentally my application also included a child's passport renewal and it also arrived on June 21st though I had told them this was non urgent.  3 cheers for peeps in passport office,
    Biggest problems for me were conflicting info on website, not being able to get through by phone and not knowing how live chat works. That and the tone of the website info..... felt like a bold child for not getting application in sooner. The live chat reps were brill tho.

    Where about was your tracker before it jumped to printing? My husbands is about 25-30% full so I’m hoping it jumps up soon.
    millies23 wrote: »
    Dmcgeogs wrote: »
    Where about was your tracker before it jumped to printing? My husbands is about 25-30% full so I’m hoping it jumps up soon.

    Yes same...it was 25 -30% also and on printing jumped to about 90% and it arrived 2 days later. Don't worry, just keep in touch with them.
    Ok. I was on chat today and she said it still has to be checked so im guessing that's the next stage, but if I don't receive it by june28th then contact them again but she also told me its taking roughly 34 working days for renewals so I'm not sure what to believe


  • Registered Users, Registered Users 2 Posts: 12 Dmcgeogs


    Another question. The last updated time on the tracking would change every 2 hours but now it’s not and not updating. Is there any significance in that?


  • Registered Users, Registered Users 2 Posts: 382 ✭✭Gmaximum


    Hi, anyone have any experience of someone from Balbriggan calling them?

    I've 2 children's applications that have gone well past the expected delivery dates and we're due to travel tomorrow. I've been onto webchat and called into the office numerous times over the last 10 days. I was promised someone would call me from Balbriggan but I don't hold out much hope.....


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  • Registered Users, Registered Users 2 Posts: 485 ✭✭ax530


    sorry to hear that Gmaximum. the agent on the chat did ask for my mobile number but I did not get a call as the passports were processed very soon after that and it was in advance of my travel date.


  • Closed Accounts Posts: 2,988 ✭✭✭jacksie66


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 382 ✭✭Gmaximum


    ax530 wrote: »
    sorry to hear that Gmaximum. the agent on the chat did ask for my mobile number but I did not get a call as the passports were processed very soon after that and it was in advance of my travel date.

    Well the good news i did get a call and I’m picking up passports tomorrow. Turns out they only prioritized them on Thursday last week despite too previous promises of doing so


  • Registered Users, Registered Users 2 Posts: 39 jah718


    Hi all, I am applying for a new passport as my current one does not have any available pages left. If I do the passport online application, can I continue to use my current passport during the period before my new passport arrives?

    Also, does anyone know if a full passport counts as "damaged"?

    Thanks!


  • Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


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  • Registered Users, Registered Users 2 Posts: 39 jah718


    This post has been deleted.


    Thanks Fred Swanson, the only issue I am having is that it I have to select one of the options on the website, expired, damaged, lost or stolen.

    It still has more than a year to expiry so can't use that one, should I select damaged?


  • Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 32 Aoife_H89


    Just submitted a first time adult passport application yesterday and the online tracker is saying the 9th of August.
    I don't have travel booked until Early September so it isn't to bad!

    I know there is long delays but just wondering, has anyone received their first time passport before the estimated date ?

    Thanks :)


  • Registered Users, Registered Users 2 Posts: 12 Dmcgeogs


    how long does it take once it changes to printing to dispatched?


  • Registered Users, Registered Users 2 Posts: 25 Grootbaas


    Did you use Passport Express


  • Registered Users, Registered Users 2 Posts: 25 Grootbaas


    I am another of those lost souls (travel on 06/07/2018, discovered children passports expired, sent in renwals via Passport Express last week Monday, Tracker acknowledged receipt on Tuesday 19/06/2018, today Tracker indicates receipt 1week and 1 day ago with green bar more than 30% saying processing. Spoke to Live chat, nothing mentioned about prioritising or taking mobile number to call. Worried sick. Would it help if I drive to Cork tomorrow and speak to someone over the counter? Perhaps a better question would be that since it seems that we all worry for nothing and that the Passport Office comes through just in time, my question - Has anybody heard of a not so happy ending where holiday makers had to abort their plans due to not having the correct travel documents?


  • Registered Users, Registered Users 2 Posts: 252 ✭✭netopia


    Grootbaas wrote: »
    I am another of those lost souls (travel on 06/07/2018, discovered children passports expired, sent in renwals via Passport Express last week Monday, Tracker acknowledged receipt on Tuesday 19/06/2018, today Tracker indicates receipt 1week and 1 day ago with green bar more than 30% saying processing. Spoke to Live chat, nothing mentioned about prioritising or taking mobile number to call. Worried sick. Would it help if I drive to Cork tomorrow and speak to someone over the counter? Perhaps a better question would be that since it seems that we all worry for nothing and that the Passport Office comes through just in time, my question - Has anybody heard of a not so happy ending where holiday makers had to abort their plans due to not having the correct travel documents?

    You know you applied for something that takes at least 15 days but you didn't give it 15 days. No chance I'd say.


  • Registered Users, Registered Users 2 Posts: 22 njcarey


    Did online renewal on the 26th...says it was printed on the same day, posted on 27th & it’s in Swords Depot already!? Surely can’t be that quick

    EDIT; that was correct, Applied for online renewal on 26th & received on 28th, stunned!


  • Registered Users, Registered Users 2 Posts: 2 Bcunning16


    Does anyone know how long it takes for a passport express to be delivered in NI? Was showing as dispatched yesterday but the tracking is no further on. We were hoping it show today as at least in the Belfast sorting office. Worrying as we travel on Saturday and this application was sent passport express 8 weeks ago!


  • Registered Users, Registered Users 2 Posts: 12 Dmcgeogs


    You’ll prob get it tomorrow or Saturday I’d say.
    How long was yours in printing for?


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  • Registered Users, Registered Users 2 Posts: 2 Bcunning16


    No more than 48 hours. Seemed to pass through that stage very quickly. Really hoping it arrives tomorrow! Just not sure what way it has been sent or what the standard delivery times are.


  • Registered Users, Registered Users 2 Posts: 2,264 ✭✭✭deiseindublin


    Can anybody shed any light on how the passports are queued for processing? 2 different people have gotten their passports back before me now, and mine hasn't even been checked. One posted the same day as me and they got it last Friday, the other posted a few days after me and it seems to have just arrived early.

    All lots of applications were child renewals, no confusing consent issues or issues etc. I was the only one that put in a travel letter. I've a suspicion that in typical passport office Irish fashion the travel priority line moves slower from arrival in the office.

    I used live help yesterday and was told that because my application was overdue, it was moved to the priority queue, but that mean they were processed by travel date and not application date, and my application would likely be continually shuffled to the back of the queue if anybody else travelling ahead of us.

    I'm so frustrated at not just being able to figure out why mine wasn't done to begin with, as the other 2 were.

    Is it just as simple as it being a **** random inept system, or am I missing something relevant?


  • Registered Users, Registered Users 2 Posts: 15,127 ✭✭✭✭kerry4sam


    You can pop over to the main BA forum (a Vodafone offer) for Fast-track, Dublin Airport right here.

    Thanks,
    kerry4sam


  • Registered Users, Registered Users 2 Posts: 221 ✭✭CaptainR


    Just a couple of quick questions about renewal.
    I got my last passport in 2009 when I was 14 and it expired in July 2014. I will be applying for my first adult passport. Am I able to renew or do I need to apply as if it's my first time? Also I changed address, how does this effect renewal?

    Thanks


  • Registered Users, Registered Users 2 Posts: 5,165 ✭✭✭stargazer 68


    CaptainR wrote: »
    Just a couple of quick questions about renewal.
    I got my last passport in 2009 when I was 14 and it expired in July 2014. I will be applying for my first adult passport. Am I able to renew or do I need to apply as if it's my first time? Also I changed address, how does this effect renewal?

    Thanks
    It's a renewal. Do it online. My son did the same a couple of weeks ago. He's been using his British one but that expired this week so he renewed his Irish one online and had it in a couple of days.


  • Registered Users, Registered Users 2 Posts: 788 ✭✭✭pillphil


    For fraud prevention purposes, we insist that all applicants submit the originals of their birth and marriage certificates. We do not accept laminated, certified or photocopies of these documents.

    What they mean by Original Birth Cert? The only thing you can get is a certified copy?

    454620.PNG


  • Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 12,127 ✭✭✭✭Gael23


    For online applications do you just post back your old passport as you did be?


  • Registered Users, Registered Users 2 Posts: 5,165 ✭✭✭stargazer 68


    Gael23 wrote: »
    For online applications do you just post back your old passport as you did be?
    No they don't need them.


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  • Registered Users, Registered Users 2 Posts: 82 ✭✭Lollydolly12


    Hi im just wondering if anyone knows when applying for childs passport renewal, if you had to get an affidavit signed for the first one, do you need it again for renewal if you are now married. Would my husband be considered as legal guardian? Im afraid to send it off incase they and it back to get an affidavit. I have tried to contact passport office but i cant.


  • Closed Accounts Posts: 21,730 ✭✭✭✭Fred Swanson


    This post has been deleted.


  • Registered Users, Registered Users 2 Posts: 1,661 ✭✭✭fxotoole


    Hi im just wondering if anyone knows when applying for childs passport renewal, if you had to get an affidavit signed for the first one, do you need it again for renewal if you are now married. Would my husband be considered as legal guardian? Im afraid to send it off incase they and it back to get an affidavit. I have tried to contact passport office but i cant.

    If you put all your info into the passport application wizard it should give you some guidance with regards what’s required

    https://www.dfa.ie/passports-citizenship/how-to-apply-for-a-passport/

    Yours is not a simple case, so if your questions arent answered with the wizard, you may need to drop into the office and talk to someone about what documents you need

    Edit: this page may also be useful: https://www.dfa.ie/passports-citizenship/top-passport-questions/consent-for-children/

    There’s also a page on the Family Law Courts website and Citizens Information have a page about passports for children I think.


  • Registered Users, Registered Users 2 Posts: 17 Grendels


    After reading loads of people panicking due to not getting (or nearly not getting) their passport in time for their holidays, I decided to play it safe and not book anything until I got my passport. It actually turned up early!

    Applied on 23/5, expected it on 11/7, but got it today, a week early! This was two first time applications for an adult and child, using Passport Express. There is hope!


  • Registered Users, Registered Users 2 Posts: 6 Stressed123


    Hi!
    Looking for some advice on what to do! Flyingbto spain with aer lingus Thursday am. Tried to check in online and realised that passport office made a mistake with our three year olds passport- DOB has him at eight years of age! What do I do?!? Can passport office reissue a new passport in a day? Or will they?
    Thanks


  • Registered Users, Registered Users 2 Posts: 78,580 ✭✭✭✭Victor


    Given that it is their error and that you are travelling immediately, that might be possible.

    Get on to them as early as possible. https://www.dfa.ie/passports-citizenship/contact-us/ Or call to your local passport office. https://www.dfa.ie/about-us/contact-us/contact-details/

    That said, I'm not sure if age is necessarily something that will be checked. But better safe than sorry.

    Have you obtained Schengen visas? Required for Irish people going to Spain.


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  • Registered Users, Registered Users 2 Posts: 1,326 ✭✭✭Blingy


    They have an online chat that can be hard to get someone on but check it early and keep checking. Otherwise Get to the passport office and wait until they fix it.


  • Registered Users, Registered Users 2 Posts: 10,177 ✭✭✭✭Caranica


    Victor wrote: »
    Given that it is their error and that you are travelling immediately, that might be possible.

    Get on to them as early as possible. https://www.dfa.ie/passports-citizenship/contact-usI Or call to your local passport office. https://www.dfa.ie/about-us/contact-us/contact-details/
    .

    If you're going in, go to Dublin. The Cork office can't print passports on site, all passports are printed in Dublin.


  • Closed Accounts Posts: 18,268 ✭✭✭✭uck51js9zml2yt


    Victor wrote: »
    Given that it is their error and that you are travelling immediately, that might be possible.

    Get on to them as early as possible. https://www.dfa.ie/passports-citizenship/contact-us/ Or call to your local passport office. https://www.dfa.ie/about-us/contact-us/contact-details/

    That said, I'm not sure if age is necessarily something that will be checked. But better safe than sorry.

    Have you obtained Schengen visas? Required for Irish people going to Spain.

    Rubbish!!!! No visa is required for an EU citizen traveling in the EU


  • Registered Users, Registered Users 2 Posts: 6 Stressed123


    Thank you all so much! In Dublin so will get in there now! Sent an email last night so hopefully someone will help! First family holiday🀦*♀️


  • Moderators, Science, Health & Environment Moderators Posts: 23,243 Mod ✭✭✭✭godtabh


    Victor wrote: »
    Given that it is their error and that you are travelling immediately, that might be possible.

    Get on to them as early as possible. https://www.dfa.ie/passports-citizenship/contact-us/ Or call to your local passport office. https://www.dfa.ie/about-us/contact-us/contact-details/

    That said, I'm not sure if age is necessarily something that will be checked. But better safe than sorry.

    Have you obtained Schengen visas? Required for Irish people going to Spain.

    They don’t answer phones or reply to emails. You need to go directly


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  • Closed Accounts Posts: 748 ✭✭✭Johnnyhpipe


    You might get an email reply in 6 months... I’d go in to them today. Last thing you need when you’re flying tomorrow though I know!!


  • Closed Accounts Posts: 2,471 ✭✭✭EdgeCase


    The main thing is definitely get into one of the two passport offices and *bring proof of travel dates*, the passport and the passport holder (your kid).

    Whether you go Cork or Dublin, you’ll get help fast. However Dublin does have a same day emergency passport service. Cork definitely used to have this too. It’s a fairly major service degrade if they no longer have that.

    It’s their error and they’ll definitely pull out all the stops to fix it.


  • Registered Users, Registered Users 2 Posts: 24,559 ✭✭✭✭lawred2


    Victor wrote: »
    Given that it is their error and that you are travelling immediately, that might be possible.

    Get on to them as early as possible. https://www.dfa.ie/passports-citizenship/contact-us/ Or call to your local passport office. https://www.dfa.ie/about-us/contact-us/contact-details/

    That said, I'm not sure if age is necessarily something that will be checked. But better safe than sorry.

    Have you obtained Schengen visas? Required for Irish people going to Spain.

    Schengen visa? That's codswallop


  • Closed Accounts Posts: 2,471 ✭✭✭EdgeCase


    You can safely put the Schengen visa thing out of your head. As an EU passport holder you can enter Spain or any EU country (inside or outside the Schengen zone) with just your passport, as well as moving there permanently, working there or anything else without any visa requirements.

    It’s one of the fundamental pillars of what the EU is.

    Ireland’s not a member of the Schengen area, so passport-free or ID-card free travel between Ireland and the Schengen area isn’t possible, but as we can only travel by air or ferry, it actually makes no practical difference anyway as those documents are typically required for travel anyway even within Schengen for airline travel anyway.

    Btw: 1.8 million Irish people visit Spain every year. That’s nearly half the population of the country! None of those trips require a visa.

    The only visa issue would be for someone from outside the EU (or EEA & Switzerland) who is long term resident here and has an Irish visa and who is from a country that requires a visa to enter Spain, for example China. Their Irish visa isn’t a Schengen visa so, they’d need to apply for one. Most countries eg the US or Canada wouldn’t even need one for a holiday as they’d have a 90 day visa waiver.

    If you’re Irish (or any EU nationality) this does not apply to you in anyway.


  • Registered Users, Registered Users 2 Posts: 824 ✭✭✭lapua20grain


    A schengen visa is only required by someone outside the eu and should be issued by the country that the visitor is visiting


  • Registered Users, Registered Users 2 Posts: 1,441 ✭✭✭OscarMIlde


    Hi, use the twitter account for the passport office. Someone comes online for an hour a day and deals with as much as they can. I tried phone/e-mail/letters for weeks with no success until I found that out.


  • Closed Accounts Posts: 2,471 ✭✭✭EdgeCase


    I’d say you’ve a fairly strong chance of getting this solved ASAP as it’s a major embarrassment for them to issue a passport with incorrect details. They are likely to want to resolve this very rapidly.


  • Registered Users, Registered Users 2 Posts: 413 ✭✭BlondeBomb


    Victor wrote: »

    Have you obtained Schengen visas? Required for Irish people going to Spain.

    Lol


  • Registered Users, Registered Users 2 Posts: 59 ✭✭Sereneone


    They made an error on my child's passport a number of years ago and were able to print an emergency passport within a couple of hours. The real passport was waiting at home when we got back from holiday. I would go in to them, inconvenient I know but it will be sorted more quickly if you are physically there.


  • Registered Users, Registered Users 2 Posts: 10,896 ✭✭✭✭Spook_ie


    Re Schengan Visas

    Would imagine the poster is confused about Schengan and Advanced Passenger Information which requires passport number and expiry


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