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Using FTV card to subscribe to Setanta Ireland

  • 06-08-2008 1:27pm
    #1
    Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭


    Guys, I have an expired UK Sky viewing card. Is it possible to set up a Setanta UK account using this by doing one or both of these things.

    1. Give them my Irish credit card, digibox serial number...?

    2.As above and also giving them my address (in Ireland)?

    3.As above and giving them a UK address instead.

    Reason I am considering this is to give me an alternative football viewing option on my second digibox as the main box is being used for viewing other programmes most of the time.This would be cheaper than multiroom as I wud not have to bother with phoneline etc...

    any advice/experiences appreciated...cheers


«13

Comments

  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Hi Guys. I am probably going to subscribe to Setanta Ireland. 3 mths 9.99 plus 10 but I am going to use a spare expired sky uk sub card I have so I can use the second digibox mainly for watching. Just wondering, if I use that card will it then be like an ex Irish sub card instead...thanks


  • Registered Users, Registered Users 2 Posts: 9,604 ✭✭✭irishgeo


    not sure they will allow you to use a uk card to get setanta ireland.


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    I rang them already on this.They said no prob.Basically its only a viewing card and it then will go in my name and it also saves them sending out a card specially for me. I am thinking the epg will then go irish instead of uk which I was trying to clarify.


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Actually, I have just read some other threads which I hadnt noticed were there about this. Now I am not sure whether I will need a new card or not to ensure I get the Irish version of Setanta.

    Does anyone know now if a ex sub UK card,which I have can receive the proper Setanta Ireland signal etc and not just the UK version...or do I need them to send me a new card??

    thanks


  • Closed Accounts Posts: 28,128 ✭✭✭✭Mossy Monk


    They will need to send you a card.


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  • Moderators, Regional North West Moderators Posts: 19,158 Mod ✭✭✭✭byte
    byte


    Threads merged.

    Widescreen, I'd appreciate if you would stop titling threads in all capitals. Thanks.


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    byte wrote: »
    Threads merged.

    Widescreen, I'd appreciate if you would stop titling threads in all capitals. Thanks.

    No prob will do:-)


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Mossy Monk wrote: »
    They will need to send you a card.

    Thanks. Just have to finally decide whether to get it this morning. Last time I got a Setanta discount price a year ago ,they billed me for the full price first and then I had to have a long phone call to get that resolved.They did resolve it though and there is an awful lot of good sport on their channels these days.

    thanks for clarification on cards...


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Hi.Phoned Setanta to subscribe and use my spare digibox.

    They were saying the existing ex UK sub card would work. I said according to my info a new card was needed. To clarify finally I said, let me ring Sky!

    This is what Sky said. They said I could only get Setanta on my main active viewing card. I could not use the old card, nor could I even get a new card to be used exclusively in the spare digibox. To view Setanta exclusively on 2nd digibox they said I would have to get multi room including all the other channels I have in my package- plus phone connections! The woman I spoke to checked carefully but there was no other alternative she said.

    I was staggered. All I want is to watch some sport,mainly in the kitchen, now and again.

    Anyone got any further advice/suggestion...


  • Posts: 0 [Deleted User]


    I have a feeling Sky are talking BS to get you to take out multiroom, though that's just my opinion.


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  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Karsini wrote: »
    I have a feeling Sky are talking BS to get you to take out multiroom, though that's just my opinion.

    Yes so do I but there was not getting past her whatsover. They said if the ex Sub card was used they could not send the signal to it as it would not show the correct address.

    I am really frustrated here. There is no point in my getting Setanta on the main sky card as I will not see anywhere near enough programmes then..


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Final Update on this issue folks- unless someone else comes up with a miracle!

    Final word from Sky- Must be your own subscription viewing card that Setanta goes onto.Only way to watch in other room is to get multiroom and have both boxes connected by phoneline.

    Final word from Setanta-They CANNOT send out Sky viewing cards ONLY Freeview cards(no use to us). Only way to get service on Satellite from Setanta is via your main viewing card,uk ex sub cards or any card registered in someone elses name are a non runner.

    Ah well, I was happy to get Setanta,pay them the money etc, but now unless I decide to run phone cables all over the place and pay nearly a double sub price(including multiroom sub) I wont be able to get it.

    All for the sake of a viewing card and not being trusted by Sky not to run down to the local pub with the box everytime a match is on!


  • Closed Accounts Posts: 28,128 ✭✭✭✭Mossy Monk


    Widescreen wrote: »
    Final word from Setanta-They CANNOT send out Sky viewing cards ONLY Freeview cards(no use to us). Only way to get service on Satellite from Setanta is via your main viewing card,uk ex sub cards or any card registered in someone elses name are a non runner.

    That is bull****. Setanta are more than capable of sending out a viewing card for the Irish service.

    Read this thread, http://www.boards.ie/vbulletin/showthread.php?t=2055133193


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Mossy Monk wrote: »
    That is bull****. Setanta are more than capable of sending out a viewing card for the Irish service.

    Read this thread, http://www.boards.ie/vbulletin/showthread.php?t=2055133193


    Glad to hear it is bull. It gives me hope. But how many more times do I have to ring before I get someone who can do this. They were adamant on the phone yesterday they could not do it. Maybe if you don't already have an account with sky its possible , but if you already have a viewing card they wont issue another??


  • Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    Ring Setanta and tell them you have no viewing card whatsoever and you do not want to subscribe to sky. They will send out a viewing card then.


  • Closed Accounts Posts: 28,128 ✭✭✭✭Mossy Monk


    If they still fail to do so ask for a supervisor.


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Mossy Monk wrote: »
    If they still fail to do so ask for a supervisor.

    Thanks. gonna ring a Supervisor and be up front that I want a separate sub on a new card. Dont want to risk giving them all my details and then Sky suddenly seeing I have a normal viewing card which they may insist on sending the signal to instead.


  • Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    Do not ring sky.


  • Registered Users, Registered Users 2 Posts: 29,088 ✭✭✭✭_Kaiser_


    i had this problem lately. Renting a house and have the main HD box in the sitting room and a 2nd standard box in the kitchen. Like you, i just wanted a 2nd card/account and like you, they insisted i'd need to run phone lines and get full multiroom. I ended up talking to customer service where the guy confirmed I COULD get a '2nd hand contract' - he told me to put it in my gf's name and organise it through an independent installer - so that's exactly what i did and we now have 2 seperate cards/accounts for the 2 boxes and have since changed the packages on both without problems.


  • Registered Users, Registered Users 2 Posts: 32,417 ✭✭✭✭watty


    And under the Data Protection Act, Setanta may not give your personal details to Sky. Only the card ID to enable it.


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  • Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    watty wrote: »
    And under the Data Protection Act, Setanta may not give your personal details to Sky. Only the card ID to enable it.
    Correct, that is why I said do not call sky under any circumstances.


  • Moderators, Regional North West Moderators Posts: 19,158 Mod ✭✭✭✭byte
    byte


    Probably best not to mention that you have Sky subscription in another room either.


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Lads, I appreciate the assistance, but unfortunately I have now given up trying to get Setanta on the second box and I will definately not get it on my main digibox it would be a waste of money as would not see enough progs...

    I rang them again yesterday afternoon, spoke to a supervisor etc(on phone for half hour)....They eventually said under no circumstances do they send satellite cards out, Sky can only do that.Only freeview cards. never seen such hassle to get a few channels-legally!! I wont bother now unless someone can actually provide a name and contact in Setanta who can send me a card....


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Kaiser2000 wrote: »
    i had this problem lately. Renting a house and have the main HD box in the sitting room and a 2nd standard box in the kitchen. Like you, i just wanted a 2nd card/account and like you, they insisted i'd need to run phone lines and get full multiroom. I ended up talking to customer service where the guy confirmed I COULD get a '2nd hand contract' - he told me to put it in my gf's name and organise it through an independent installer - so that's exactly what i did and we now have 2 seperate cards/accounts for the 2 boxes and have since changed the packages on both without problems.

    So if I get my wife to subscribe,using her mothers address(they only have cable)that could be the answer? but if she rings Setanta will they send her a card without needing to subscribe to Sky? If we have to subscribe to Sky again first it is a non runner. ..please clarify...


  • Registered Users, Registered Users 2 Posts: 32,417 ✭✭✭✭watty


    Are you ringing IRISH sales or UK sales?


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    watty wrote: »
    Are you ringing IRISH sales or UK sales?

    Hi I have been ringing 0818 20 30 40


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Final Update on this folks.

    Rang both Setanta and Sky- both as new customer and then existing customer on separate calls.

    Basically they reconfirmed only options as follows.

    1.New customer-Sky and Setanta both say I must get the viewing card from Sky(Setanta cannot get me one). Sky say I must subscribe to the minimum package as a new customer for a year! That means for first year Setanta would be €21x 12= €252 + €19.99x 12= €238.98 =€490.98 . Then just Setanta sub after that!

    2.Existing customer-to view independently on a 2nd box Sky insist multi room is the only way...Get Setanta now using my €9.99 a month for 3 months plus €10 conn fee and €19.99 thereafter. plus €15 multirroom cost plus €2.99 a month for Setanta on 2nd box. First year cost -Setanta €219.91 Multiroom €215.88
    = Total €435.79 cost thereafter €455.76

    That is crazy, considering if they just gave me a viewing card for spare box I would happily(well almost happily!)pay the €239.88 per year for the service.

    I just want Setanta on my 2nd digibox only(NOT my main box as well) and am willing to pay the sub. Is there someone out there that can find a way I can do this!! Maybe what is happening to me is against the trading laws?? andway if you manage please let me have the name and number of the person who can do this in Sky/Setanta!!


  • Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    There is absolutely no need to subscribe to sky. I don't know why setanta won't send you a card.


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Bond-007 wrote: »
    There is absolutely no need to subscribe to sky. I don't know why setanta won't send you a card.

    Me neither.I am mystified, I thought they wanted subscribers....


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  • Closed Accounts Posts: 169 ✭✭Joseph Kuhr


    Widescreen wrote: »
    Me neither.I am mystified, I thought they wanted subscribers....

    Prob becuse its on the Sky EPG.

    Have you tried getting a UK FTA card? you can buy them online, I got mine for €40 about 2 years ago and gives me regular english channels (UTV, BBC, Ch4 etc) and all the free channels on the EPG setup on a 2nd box. So in therory you just give Setanta that viewing card number.....


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Prob becuse its on the Sky EPG.

    Have you tried getting a UK FTA card? you can buy them online, I got mine for €40 about 2 years ago and gives me regular english channels (UTV, BBC, Ch4 etc) and all the free channels on the EPG setup on a 2nd box. So in therory you just give Setanta that viewing card number.....

    I have one of those cards but I am told that because it is not registered to me the Setanta signal will not be activated for me.?!?!


  • Registered Users, Registered Users 2 Posts: 7,138 ✭✭✭snaps


    Well i have just subscribed to Setanta Ireland and I used my UK FTV card and i thought it wouldnt work but it has. Within 30minutes the setanta channels have opened up including setanta ireland.


  • Registered Users, Registered Users 2 Posts: 11,341 ✭✭✭✭Tony


    Widescreen wrote: »
    I have one of those cards but I am told that because it is not registered to me the Setanta signal will not be activated for me.?!?!

    You could try subscribing online and see what happens.

    Desktop PC Boards discount code on https://www.satellite.ie/ is boards.ie



  • Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    I reckon it would work.


  • Moderators, Regional North West Moderators Posts: 19,158 Mod ✭✭✭✭byte
    byte


    snaps wrote: »
    Well i have just subscribed to Setanta Ireland and I used my UK FTV card and i thought it wouldnt work but it has. Within 30minutes the setanta channels have opened up including setanta ireland.
    Has it affected the listings from 101-105, etc?


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  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    byte wrote: »
    Has it affected the listings from 101-105, etc?

    There is a Setanta Ireland channel also on the UK card. Can you possibly check the Setanta Sports 1 line up for Saturday if you get chance, and see what it shows for 3pm?? It shud be premiership live match. Just wanted to ensure it isn't the uk version of Setanta you might have got.
    cheers


  • Moderators, Regional North West Moderators Posts: 19,158 Mod ✭✭✭✭byte
    byte


    Widescreen wrote: »
    There is a Setanta Ireland channel also on the UK card. Can you possibly check the Setanta Sports 1 line up for Saturday if you get chance, and see what it shows for 3pm?? It shud be premiership live match. Just wanted to ensure it isn't the uk version of Setanta you might have got.
    cheers
    Yeah, that's what I was wondering.


  • Closed Accounts Posts: 742 ✭✭✭channelsurfer


    will be interesting to see the result. I would imagine that when he goes to cancel there will be a problem as you have to talk to a real live person to cancel who should cop on that its a uk card.... then again maybe not.
    I might try subscribing online with my ftv card if it works.


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    will be interesting to see the result. I would imagine that when he goes to cancel there will be a problem as you have to talk to a real live person to cancel who should cop on that its a uk card.... then again maybe not.
    I might try subscribing online with my ftv card if it works.

    I suppose another problem could be if there were new viewing cards issued at some stage.


  • Registered Users, Registered Users 2 Posts: 11,341 ✭✭✭✭Tony


    Very unlikely as Sky have not issued new cards since sky digital began to the best of my knowledge. Did you try the online method?

    Widescreen wrote: »
    I suppose another problem could be if there were new viewing cards issued at some stage.

    Desktop PC Boards discount code on https://www.satellite.ie/ is boards.ie



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  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    Tony wrote: »
    Very unlikely as Sky have not issued new cards since sky digital began to the best of my knowledge. Did you try the online method?

    I think there was one card change in 2003 from the sky blue coloured card to the current dark blue with yellow house, although I stand to be corrected.

    Hopefully the earlier poster will have feedback at some stage on whether he gets Setanta uk or ireland service before I try anything!


  • Posts: 0 [Deleted User]


    Yes there was one card change.


  • Registered Users, Registered Users 2 Posts: 11,341 ✭✭✭✭Tony


    I think that was just a change in the appearance of the card. AFAIK they did not actually replace existing cards as they used to do in the analogue days, certainly my ASA cards have never been replaced, perhaps residential cards were. In any case I still think it unlikely and setanta would have replace the card if it did happen.

    Widescreen wrote: »
    I think there was one card change in 2003 from the sky blue coloured card to the current dark blue with yellow house, although I stand to be corrected.

    Desktop PC Boards discount code on https://www.satellite.ie/ is boards.ie



  • Registered Users, Registered Users 2 Posts: 32,417 ✭✭✭✭watty


    The residential cards were replaced. Both my Irish Subscription and my UK FTV cards.

    The default PIN is the last four digits of original card, not the replacement. You had to swap the cards in a particular way to activate the new one. The old cards don't work anymore. Obviously I have a UK address as well as Irish, so getting an updated card was not an issue.

    Perhaps the ASA cards always where different, or already the same as the replacement.


  • Registered Users, Registered Users 2 Posts: 7,138 ✭✭✭snaps


    byte wrote: »
    Has it affected the listings from 101-105, etc?

    No all the UK FTV EPG is there 101-105.


  • Closed Accounts Posts: 29,473 ✭✭✭✭Our man in Havana


    Nothing to loose from attempting to subscribe online then.


  • Registered Users, Registered Users 2 Posts: 1,106 ✭✭✭Widescreen


    snaps wrote: »
    No all the UK FTV EPG is there 101-105.

    But is Setanta sports 1 showing Live Premierleague soccer on Saturday from around 2.30pm??
    thanks


  • Registered Users, Registered Users 2 Posts: 7,138 ✭✭✭snaps


    Widescreen wrote: »
    But is Setanta sports 1 showing Live Premierleague soccer on Saturday from around 2.30pm??
    thanks

    Will find out tommorrow. Cant see why not. When i subscribed the man at Setanta just wanted an Irish bank account to set the DD up and my correct address.


  • Closed Accounts Posts: 28,128 ✭✭✭✭Mossy Monk


    Does it say it on the EPG?


  • Registered Users, Registered Users 2 Posts: 7,138 ✭✭✭snaps


    Yes setanta Ireland is on the EPG, think it is anyway with out a sub on a UK FTV card, but just not clear. My Setanta sports Ireland is clear. We will see what happens at 3pm this afternoon


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