So I wrote to Tayto...

JohnCleary

I really have too much time on my hands
Mods: This subject doesn't bother me, so don't move it to Consumer Issues please!

Right to I bought a packet of Tayto Ripples (cheese n onion) yesterday. Bit into the first crisp and noticed they were soft, the gone off taste. Checked the best before, no problems there. Checked the bottom of the bah and the bottom seal was broke, obviously a manuf. error, wasn't slit, the seal just wasnt right. Anyway, I ate the crisps, but then a few of the lads in the class said I sould write to Tayto for the craic. So I did, and included the defective pack. Couldn't include the crisps because they wer ein my belly. Basicly explained what happened, and that as a local Tayto customer I was disappointed and would be grateful if they could reimburse me with a fresh packet of Tayto

So, should I expect to hear anything from them? Will I see a box of crisps at my letterbox next week?

petes

Theres always one.

JohnCleary

petes wrote:

Theres always one.

Bearing in mind I wrote moreso for the craic, and the fact that I had too much time on my hands. The letter I wrote was not rude, infact a little humourous if anything

Sleepy

I remember my sister doing this and getting a voucher for an 18 pack of Taytos.

Mad Dog

petes wrote:

Theres always one.

And still managed to eat the crisps. OMG :eek: :eek:

Some people

*note to self: remember to send all finished cans of beer back to Diaggio to get a full refund

JohnCleary

Mad Dog wrote:

And still managed to eat the crisps. OMG :eek: :eek:

Some people

*note to self: remember to send all finished cans of beer back to Diaggio to get a full refund

Ah sure god loves a trier

Ruu_Old

I found a huge lump of salt in a bag of Perri a few years, sealed the bag up and posted it back to them. A few weeks later when I had forgotten about it, the Perri van drove up to my house to deliver 4 boxes of crisps. Huzzah! It can't hurt to try I guess.

Mad Dog

JohnCleary wrote:

Ah sure god loves a trier

EXACTLY MY THOUGHTS :rolleyes:

petes

JohnCleary wrote:

Bearing in mind I wrote moreso for the craic, and the fact that I had too much time on my hands. The letter I wrote was not rude, infact a little humourous if anything

I know but if I didn't say it someone would have.

Saint_Mel

I done the same with a bag of Chipsticks years ago
except I included the actual chipsticks

After about 2 month I got sent a voucher for a 6 pack.

Raging at the time cos I thought I'd be compensated with
a lifetime supply. I was only about 11 at the time!

~Leanne~

Yea you will prob get a voucher or something!! Has happened me loadsa times, seal not stuck properly!!

oRlyYaRly

I did that before with a different product, and I got a €5 voucher to spend on anything made by the company. Good times.

Hobbes

If you didn't send them anything it is unlikely you will get anything back. Might get a voucher for a free bag of crisps.

Years ago we bought some cakes that turned out to be manky in the middle. Complained and the bakery turned up the following day, took the bad cakes and left a load of various cakes.

Kipperhell

Found a huge big globe of something in my crisp packet. They claimed it was just congealed crumbs once they got it. I got a fight when I touched it as it was huge . Anyway they wanted it sent to them. They sent me a voucher for Tesco for a €5. The thing is it took me so long to get in touch with them and cost of postage it cost me more than a €5 so I complained more and got €50 the next week. The squeaky wheel gets the oil

petes

oRlyYaRly wrote:

I did that before with a different product, and I got a €5 voucher to spend on anything made by the company. Good times.

What did you get?

oRlyYaRly

petes wrote:

What did you get?

Cereal and milk bars.

Miguel_Sanchez

So could you just open a pack of Tayo - let them go a bit stale and post it off with a well-worded letter saying they were stale when you opened them and expect a free box?

oRlyYaRly

Jeff_Lebowski wrote:

So could you just open a pack of Tayo - let them go a bit stale and post it off with a well-worded letter saying they were stale when you opened them and expect a free box?

Pretty much.

Beetlebum

When I was a kid me and my sister used to send stuff back all the time to get free goods. Once we opened a packet of Viking crisps and lightly sprayed them with hairspray. We got my mam to write us a letter and about a week later a Peri man arrived to the house with a box full of crisps. As a kid thats the stuff dreams are made of...

Another time we left after eights on the raditor so they melt all out of shape then put them back in the box, sat back and waited for willy wonka to arrive...

tabatha

i bought a box of hunky dorys at christmas last year. they were suppose to be an assortment of flavours. when i opened them 18 of the 24 packets were cheese and onion. i called them and they sent me two boxes of crisps (minus the cheese and onion flavour flavour).

Dave!

My mam always does that if she gets a defective pack and I think they send ya out a 6 pack of crisps or somethin.

Oral Slang

I got onto mars before about a minipack of bars that the seals were broken on, so loads of the bars were loose within the outer pack - I think they sent about €7 in vouchers.
Also got onto them about ice cream celebrations because a few of them within the pack were only full of air - still sealed and all - also got about €7 in vouchers.:D

cornbb

I did something similar when I was about 10 and got a postal order for £2 off Tayto. So with inflation and the Celtic Tiger economy taken into account, they'll be buying you a new house.

Frequent

I found a stone in a pot of jam years ago, and wrote to the manufacturers to complain, and posted them the stone.

Their bizarre response was to post me two postal orders in the one envelope...one for £2.00 and one for £4.00.

That bought me many a fine pot of jam.

Faith

I've sent back disfigured bars of chocolate to Cadburys several times, and gotten two 100g bars back.

Another time, when I was about 10, I wrote to Bic telling them that I really liked their pens. They thanked me by sending me a huge envelope full of all different pens! I did the same with Pentel, with the same result. I felt so cool!

Lump

It does help to complain, companies will happily give away a small replacement (18 packs of crisps would call **** all for tayto) instead of risking you bad mouthing them to friends/family/on boards.ie. It could lose them a lot more money!

John

So could you just open a pack of Tayo - let them go a bit stale and post it off with a well-worded letter saying they were stale when you opened them and expect a free box?

Yeah but how many people would be bothered?

Just My View

I had a split condom once.
I posted the baby to Durex and they sent me a free 3 Pack and a very trendy children's allowance book cover.
There's service you don't see every day.

RandolphEsq

These companies owe us since they take our money. I say try and screw them over if you can. They revolve around us, if we choose not to buy their product, they die

Healio

petes wrote:

Theres always one.

looololollololoololollo

Am i the only one who got that???

murfie

ugh, all this talk of Tayto and cadburys chocolate!! i am dying for both, damn american brands are not the same!

Mossy Monk

Healio wrote:

looololollololoololollo

Am i the only one who got that???

no

Kingsize

murfie wrote:

ugh, all this talk of Tayto and cadburys chocolate!! i am dying for both, damn american brands are not the same!

i used to go to school near the tayto & cadburys factories when i was a kid..
Imagine the sweet smell of chocolate being made mixed with the warm scent of fresh crisps.......

jesus


No wonder im a fat BStard

Black Swan

Was there a rumour on the street that they are planning a special photo op with the OP as the star in a commercial on customer satisfaction? Could it be possible that Tayto may have plans to deliver a whole truckload of product to his door with the cams running? Picture the CEO of Tayto kneeling before his feet pleading for forgiveness for the broken wrapper, and his mouth stuffed with their product smiling at the millions of viewers on commercial break? Can fantasies such as this come true? Ask the next person that buys a lottery ticket for their opinion.

Kintarō Hattori

Many years ago I bought a pack of chicatee's and there was a completely back one in the packet. It wasn't that it was burnt, it was made of something else. So as I was a young lad I enlisted the help of my mother and we wrote to the company asking what it was.m We didn't ask for anything nor did we want anything from them but a few weeks later a delivery driver dropped off several boxes of various crisps!!

Turns out the black thing was flavouring.

kaisersose77

anyone remember farmer browns crisps? dunnes used to have them yrs and yrs ago. I sent back a packet like the op and a few weeks later the courier who delivered them to dunnes called to our house and gave us a massive box full of 6 packs. The box must have being the size of a washing machine. Better than the tayto cheque thats for sure!

Elessar

I once almost ate a Cadburys chocolate that had a dead moth underneath it. Yes, the moths wings actually went in my mouth. I told my mother and she actually walked into Cadburys a few days later and showed them the moth-chocolate and they gave her the biggest milk tray box they had. I thought we should have gotten a few more...

L31mr0d

murfie wrote:

ugh, all this talk of Tayto and cadburys chocolate!! i am dying for both, damn american brands are not the same!

Pretty sure you can buy them on ebay... pretty sure you could probably find the OP empty packet of Tayto on ebay also.

We have a friend across the road that lives on things like this, when I used to work in Superquinn years ago you would see her going around the store reaching to the back of the dairy shelves trying to find anything out of date, so she could go up to the counter, buy it, then bring it back and get another one free. She became so well known that the managers would put people on alert when she entered the store.

I always remember the day a comerfords cakes van pulled up outside her house and proceeded to wheel about 40 cakes into her hallway, she had complained about something and got a huge payout. She gave us about 5 of them as she didn't really like cakes...

If you've got the gaul, you'll more than likely get away with it. One happy customer with a 6 free bags of Tayto is worth more to them then one gisgruntled customer telling all there friends to steer clear of tayto and try walkers instead.

abetarrush

i got some dodgy Haribo in tesco which were "poorly handled" so they send me about 20 euro of free sweets

w00t

Caco

Just My View wrote:

I had a split condom once.
I posted the baby to Durex and they sent me a free 3 Pack and a very trendy children's allowance book cover.
There's service you don't see every day.

Lol!

I found a strip of corrugated cardboard in a fish finger once when I was a kid. My mam sent it back to Birdseye and we heard no more about it!

nlgbbbblth

petes wrote:

Theres always one.

I'd say it's a lot more than 'one' person that writes to companies regarding defective or substandard products.

passive

The vending machine in college didn't give me the can i paid for...so i called the people and they sent me 80 cent. exactly. sellotaped to a polite letter.

Another time i used 2 toy daggers and some sellotape to retrieve two bottles of 7up that were stuck at the bottom of the machine....

Me: 3, Rest of world: 0

emeraldstar

OP, i think it would've been a lot better if you'd sent some of the actual crisps....

i love when i get a defective Cadbury's product. Three free 100g bars: 2 Dairy Milk and 1 Golden Crisp

My aunt sent something back to them once and got two 100g gram bars AND a box of Milk Tray

Found a wire in a Superquinn sausage once :eek: ....we got a £50 voucher for the shop.

Zhane

What gets me is that he ate the crisps knowing they were defective.

JohnCleary

Zhane wrote:

What gets me is that he ate the crisps knowing they were defective.

I'm a student, a hungry student. Quiet, richboy

Rabies

JohnCleary wrote:

Anyway, I ate the crisps, but then a few of the lads in the class said I sould write to Tayto for the craic. So I did, and included the defective pack. Couldn't include the crisps because they wer ein my belly.

You still ate them? Christ time must be bad if you needed to share a pack of stale crisps.

Do you sit on O' Connell street much with a McDonalds cup? If not you should try it. Might be able to buy a happy meal.

Ruu_Old

murfie wrote:

ugh, all this talk of Tayto and cadburys chocolate!! i am dying for both, damn american brands are not the same!

Too right, Americans must not like their cheese 'n onion crisps a'tall. Boxes regularly shipped over from teh mammeh for me.

JohnCleary

Rabies wrote:

You still ate them? Christ time must be bad if you needed to share a pack of stale crisps.

Do you sit on O' Connell street much with a McDonalds cup? If not you should try it. Might be able to buy a happy meal.

I don't associate with anything to do with Dublin, including the county!

Rabies

JohnCleary wrote:

I don't associate with anything to do with Dublin, including the county!

Where did you buy/find this pack of stale crisps?

Ruu, I'm the same over here. No Tayto and the Cadburys doesn't taste the same. Must get the mother to send some over.

Fanny Cradock

According to some Boffin: if you were to eat a packet of crisps every day for a year it would amount to consuming approximately 5 litres of cooking oil.

JohnCleary

Rabies wrote:

Where did you buy/find this pack of stale crisps?

Ruu, I'm the same over here. No Tayto and the Cadburys doesn't taste the same. Must get the mother to send some over.

Sligo