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GoMo to end €9.99 per month for life offer [Now €12.99]

13567…27

Comments

  • #102
    Gorteen
    Registered Users, Registered Users 2 Posts: 1,017 ✭✭✭Gorteen


    micks_address wrote: »
    Had you eir before?

    No. Vodafone


  • #103
    micks_address
    Registered Users, Registered Users 2 Posts: 8,808 ✭✭✭micks_address


    Gorteen wrote: »
    No. Vodafone

    I would assume eir and go mo have same coverage?


  • #104
    tv3tg4
    Registered Users Posts: 533 ✭✭✭tv3tg4


    _Kaiser_ wrote: »
    You can give one to another person. Me I have myself and my little lad on my account.

    Saving a tenner per month on his, and 50 per month on mine for a lot more included than we were getting previously.

    Would you be operating from the same mobile number?


  • #105
    Gumbo
    Moderators, Society & Culture Moderators Posts: 39,782 Mod ✭✭✭✭Gumbo


    Gorteen wrote: »
    I had Vodafone and I'm in midlands

    In fairness, Vodafone would have a better nationwide coverage. And it would be well known that it’s better than Eir, thus GoMo.
    micks_address wrote: »
    I would assume eir and go mo have same coverage?

    Exact same as Eir. Other than 5g.


  • #106
    Simi
    Registered Users, Registered Users 2 Posts: 1,879 ✭✭✭Simi


    I switched from Three and the coverage/data speeds are noticeably worse. It reminds me of Three's coverage several years ago before they upgraded their network.

    I'll see how it goes as it's €120 saving a year, but if Three or an MVNO on Three's network offer a similar deal I'm gone.


  • #107
    McMurphy
    Registered Users, Registered Users 2 Posts: 13,365 ✭✭✭✭McMurphy


    Got my first gomo bill (for the phone I have when I turn my work phone off) -€28.99 :eek:

    Now to be fair, that was made up with (from memory) €11 from texts (no more texting competitions on Newstalk and RTE for me I can tell you that)

    But there was €7 odd euro there for calling my mate in London on his mobile, which I could have sworn was included as part of the deal?

    Ironically enough, I called him during working hours, so would have bee free if I had called him on my business phone (VF)

    Still cheap, but I was surprised with the UK call not being included.


  • #108
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,897 ✭✭✭DopeTech


    Johnny Dogs wrote: »
    Got my first gomo bill (for the phone I have when I turn my work phone off) -€28.99 :eek:

    Now to be fair, that was made up with (from memory) €11 from texts (no more texting competitions on Newstalk and RTE for me I can tell you that)

    But there was €7 odd euro there for calling my mate in London on his mobile, which I could have sworn was included as part of the deal?

    Ironically enough, I called him during working hours, so would have bee free if I had called him on my business phone (VF)

    Still cheap, but I was surprised with the UK call not being included.
    Its free unlimited calls to Irish landlines and mobiles. Never seen UK calls being mentioned.

    https://www.buymeacoffee.com/dopetech.ie



  • #109
    McMurphy
    Registered Users, Registered Users 2 Posts: 13,365 ✭✭✭✭McMurphy


    Sir Dosser wrote: »
    Its free unlimited calls to Irish landlines and mobiles. Never seen UK calls being mentioned.

    Meh, not too concerned over €7, but lesson learned if I miss a mates call, call them back on the work mobile.

    Still though I could've sworn that there was EU calls included in the package, if i was mistaken, I'll chalk it down as not reading terms and conditions more carefully and move on.


  • #110
    DopeTech
    Registered Users, Registered Users 2 Posts: 6,897 ✭✭✭DopeTech


    Johnny Dogs wrote: »
    Meh, not too concerned over €7, but lesson learned if I miss a mates call, call them back on the work mobile.

    Still though I could've sworn that there was EU calls included in the package, if i was mistaken, I'll chalk it down as not reading terms and conditions more carefully and move on.

    Either use your work number or use yolla to call international numbers.

    https://www.buymeacoffee.com/dopetech.ie



  • #111
    kippy
    Registered Users, Registered Users 2 Posts: 18,779 ✭✭✭✭kippy


    Sir Dosser wrote: »
    Either use your work number or use yolla to call international numbers.

    Or Skype, Viber, WhattsApp.
    There are plenty options for free voice to anyone nowadays.


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  • #112
    McMurphy
    Registered Users, Registered Users 2 Posts: 13,365 ✭✭✭✭McMurphy


    Sir Dosser wrote: »
    Either use your work number or use yolla to call international numbers.
    kippy wrote: »
    Or Skype, Viber, WhattsApp.
    There are plenty options for free voice to anyone nowadays.

    Yeah thanks guys, I'm more than familiar with the above apps and have used them in the past, but I must've mistakenly believed that there were some EU calls in the GoMo package, lesson learned.

    Still unbelievably good value for what you get, I'll just make a mental note not to make any calls to other EU numbers in the future.


  • #113
    coolbreeze01
    Registered Users Posts: 98 ✭✭coolbreeze01


    Johnny Dogs wrote: »
    Got my first gomo bill (for the phone I have when I turn my work phone off) -€28.99 :eek:

    Now to be fair, that was made up with (from memory) €11 from texts (no more texting competitions on Newstalk and RTE for me I can tell you that)

    But there was €7 odd euro there for calling my mate in London on his mobile, which I could have sworn was included as part of the deal?

    Ironically enough, I called him during working hours, so would have bee free if I had called him on my business phone (VF)

    Still cheap, but I was surprised with the UK call not being included.

    Are text's not included, or were they premium text numbers?


  • #114
    Gumbo
    Moderators, Society & Culture Moderators Posts: 39,782 Mod ✭✭✭✭Gumbo


    Johnny Dogs wrote: »

    Still though I could've sworn that there was EU calls included in the package, if i was mistaken, I'll chalk it down as not reading terms and conditions more carefully and move on.

    EU Roaming calls are included, but you were not EU Roaming. you were calling a mobile from within Ireland to another EU country.


  • #115
    McMurphy
    Registered Users, Registered Users 2 Posts: 13,365 ✭✭✭✭McMurphy


    coolbreeze01 wrote: »
    Are text's not included, or were they premium text numbers?

    Premium texts, I've always been doing this, but they always slid under the radar using Vodafone tbh, they just stood out like a sore thumb when GoMo is 9.99 flat rate.

    No more texting for toy show tickets and trips to new York etc for me lol. :D


  • #116
    [Deleted User]
    Posts: 18,749 ✭✭✭✭ [Deleted User]


    Are there any international minutes or texts included in this deal.
    Impossible to get through to any customer service


  • #117
    McMurphy
    Registered Users, Registered Users 2 Posts: 13,365 ✭✭✭✭McMurphy


    kceire wrote: »
    EU Roaming calls are included, but you were not EU Roaming. you were calling a mobile from within Ireland to another EU country.

    Yeah, I know that I just wrongly assumed UK calls were included - no biggie, I'll just use the Vodafone SIM from here on for them kind of calls going forward.

    I'm still more than happy with the service, network coverage etc is bang on for me anyway.


  • #118
    weldoninhio
    Closed Accounts Posts: 14,311 ✭✭✭✭weldoninhio


    Mr.S wrote: »
    I’m skeptical.

    Why else would people switch to GoMo other than the price? If they up the price to €15/20 then they are the same as every other network.

    €9.99 for life. They can’t up the price.


  • #119
    Gooser14
    Registered Users, Registered Users 2 Posts: 1,628 ✭✭✭Gooser14


    Bubblypop, All the required information is on their website.


  • #120
    Gumbo
    Moderators, Society & Culture Moderators Posts: 39,782 Mod ✭✭✭✭Gumbo


    bubblypop wrote: »
    Are there any international minutes or texts included in this deal.
    Impossible to get through to any customer service
    1. Web Chat on their website.
    2. FB Messenger
    3. Twitter DM

    I found the email in service the slowest.

    FAQ Here - https://www.boards.ie/vbulletin/showthread.php?t=2058023567


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  • #121
    ELM327
    Registered Users, Registered Users 2 Posts: 22,213 ✭✭✭✭ELM327


    weldoninhio wrote: »
    €9.99 for life. They can’t up the price.
    Certainly not for people who signed up for 9.99 for life!
    But for others, new joiners etc they could.


  • #122
    McMurphy
    Registered Users, Registered Users 2 Posts: 13,365 ✭✭✭✭McMurphy


    One thing I particularly like is the voicemail service, in my case I get a system notification where I basically touch the screen and the phone calls my voicemail automatically.

    I'm on android, not sure how it works for others.


  • #123
    almee
    Registered Users Posts: 71 ✭✭almee


    Signed the wife up for GoMo, I'm on vodafone.
    I'm not able to call or text her.
    GoMo tell me there is an issue with Vodafone which they are working on.
    Hope it gets sorted soon.
    It's putting me off changing over the rest of the family.


  • #124
    Gooser14
    Registered Users, Registered Users 2 Posts: 1,628 ✭✭✭Gooser14


    almee wrote:
    Signed the wife up for GoMo, I'm on vodafone. I'm not able to call or text her. GoMo tell me there is an issue with Vodafone which they are working on. Hope it gets sorted soon. It's putting me off changing over the rest of the family.


    I have family members on Vodafone & they have no problem calling or texting me or I calling or texting them from my GoMo number.


  • #125
    pissed
    Registered Users, Registered Users 2 Posts: 1,776 ✭✭✭pissed


    Anyone have any experience of porting out of Gomo? Reception very poor in the house. Wife requested to port back to 48 last night at 7pm but nothing as of yet.


  • #126
    Keano
    Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators, Sports Moderators Posts: 12,804 Mod ✭✭✭✭Keano


    pissed wrote: »
    Anyone have any experience of porting out of Gomo? Reception very poor in the house. Wife requested to port back to 48 last night at 7pm but nothing as of yet.
    I moved back to VF from them and had it all working inside a few hours.


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  • #127
    D13exile
    Registered Users, Registered Users 2 Posts: 728 ✭✭✭D13exile


    Ported my son and daughter's phones over and GoMo mixed up their numbers so she has his number and vice versa. GoMo were next to impossible to get through to and only when I threatened to go to Comreg, did I eventually get a response. Then they said I fcuked up the porting process, which I know I didn't. They said they'd resolve it in 2-3 days and that was two weeks ago and no joy yet.


  • #128
    fast_eddie
    Registered Users Posts: 152 ✭✭fast_eddie


    tv3tg4 wrote: »
    Would you be operating from the same mobile number?

    No, you can have two separate phone numbers on one account, i.e. one person who pays the bills for the two different numbers.


  • #129
    fast_eddie
    Registered Users Posts: 152 ✭✭fast_eddie


    D13exile wrote: »
    Ported my son and daughter's phones over and GoMo mixed up their numbers so she has his number and vice versa. GoMo were next to impossible to get through to and only when I threatened to go to Comreg, did I eventually get a response. Then they said I fcuked up the porting process, which I know I didn't. They said they'd resolve it in 2-3 days and that was two weeks ago and no joy yet.

    Advise your son and daughter to swap their SIM cards with each other maybe?


  • #130
    [Deleted User]
    Posts: 18,749 ✭✭✭✭ [Deleted User]


    Gooser14 wrote: »
    Bubblypop, All the required information is on their website.

    Oh I tried honestly, I couldn't find anywhere where it says about including international mins, I found where the rates are not out of bundles though.
    I'm going to try again now


  • #131
    matzen
    Registered Users Posts: 290 ✭✭matzen


    Keano wrote: »
    I moved back to VF from them and had it all working inside a few hours.


    Same here - nearly. Initiated port back to VF on a Friday and it was completed following Monday morning. Nice to be able to have good data reception on Dart again.


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  • #132
    [Deleted User]
    Posts: 18,749 ✭✭✭✭ [Deleted User]


    Sin only service excludes calls & texts to international, premium rate and other non geographical numbers.

    So no gomo for my mother then!


  • #133
    D13exile
    Registered Users, Registered Users 2 Posts: 728 ✭✭✭D13exile


    fast_eddie wrote: »
    Advise your son and daughter to swap their SIM cards with each other maybe?

    That's what I did in the end but it shouldn't have been necessary. I suppose I should be thankful that some random stranger didn't get one of their numbers, which a GoMo rep told me did happen. I know they were probably snowed under for what is a great deal but as is typical of "business" in this country, they just didn't have their customer service up to speed.


  • #134
    kippy
    Registered Users, Registered Users 2 Posts: 18,779 ✭✭✭✭kippy


    D13exile wrote: »
    That's what I did in the end but it shouldn't have been necessary. I suppose I should be thankful that some random stranger didn't get one of their numbers, which a GoMo rep told me did happen. I know they were probably snowed under for what is a great deal but as is typical of "business" in this country, they just didn't have their customer service up to speed.

    "Business" in any country can be the same - it's not JUST an Irish or GoMo thing.........


  • #135
    D13exile
    Registered Users, Registered Users 2 Posts: 728 ✭✭✭D13exile


    kippy wrote: »
    "Business" in any country can be the same - it's not JUST an Irish or GoMo thing.........

    Au contraire.....In the countries where I've lived abroad, customer service is far superior to what passes for it here. Even ordering online from here, I find customer service better in foreign stores than bricks and mortar shops in Ireland. My only gripe is with the delivery companies who send you a "you weren't home when we tried to deliver your package" message when I was bloody home but they just couldn't be ar$ed attempting delivery.


  • #136
    kippy
    Registered Users, Registered Users 2 Posts: 18,779 ✭✭✭✭kippy


    D13exile wrote: »
    Au contraire.....In the countries where I've lived abroad, customer service is far superior to what passes for it here. Even ordering online from here, I find customer service better in foreign stores than bricks and mortar shops in Ireland. My only gripe is with the delivery companies who send you a "you weren't home when we tried to deliver your package" message when I was bloody home but they just couldn't be ar$ed attempting delivery.

    What countries? What companies?


  • #137
    D13exile
    Registered Users, Registered Users 2 Posts: 728 ✭✭✭D13exile


    US, Canada, Australia, France, Germany, Hong Kong, Singapore.

    As for Companies, the list of ones with good customer service is long (Richersounds, Screwfix, Amazon, etc) but short on "Irish" companies. Anyone who thinks that customer service is a priority for Irish companies is living in cloud cuckoo land. Just two examples from this morning..........:
    1. 30 minutes waiting to get through to Vodafone about my so called gigabit broadband thats currently only 10mbs. They tell me to turn the router off/on (as if that hadn't occured to me). When that didn't work, they say there's a "problem" in my area and they don't know when it will be fixed. When I had a similar issue in Hong Kong, when the issue couldn't be resolved over the phone, a technician was at my apartment at 8am the following morning, just when they said he would be there.

    2. Have taken three mornings off work waiting for a roofer to come and fix my roof leak but no sign of him. He then fails to answer his phone. When I had a water leak in my rented house in Berlin, the landlord had a plumber out within an hour to fix it.

    I could go on but this is gone off topic. You might disagree but that's your opinion, which you are perfectly entitled to.


  • #138
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    D13exile wrote: »
    You might disagree but that's your opinion, which you are perfectly entitled to.

    I shall take a large, reputable study done that suggests our customer service quality actually ranks fairly highly compared to the global average, over the personal experiences of one person. Also, your two examples are very much comparing apples and oranges:

    1) If there was indeed a general problem in your area, having a technician arrive at your particular house the next day wouldn't fix it. You have therefore chosen to assume that the person was lying, otherwise there would be no point in comparing it to your Hong Kong example. There can often be general broadband-related issues that affect a whole area, be it in Ireland or Hong Kong, but it doesn't mean you should take the "I remember I had something wrong with my broadband in Hong Kong and it was fixed the next day, I shall assume that this is a similar problem in Ireland that could have also been fixed the next day and not consider it may be different issue that could not be fixed by a technician visiting my house" line.

    2) Those two situations couldn't be more dissimilar. You are comparing the customer service of a roofer that you personally chose to that of a plumber that your landlord chose. My advice? Spend more time picking a roofer that has a good reputation, as I'm sure your landlord did with his plumber.


    But yes, back to the bargains! :)


  • #139
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    how long does it take for the sim card to be sent out usually from people's experience?


  • #140
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    glasso wrote: »
    how long does it take for the sim card to be sent out usually from people's experience?

    Took me exactly a week but if I recall for some people it took a few days and for others it took a few weeks to never arriving at all. I think they say when you order to expect it to take up to 10 working days. :)


  • #141
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Deleted User wrote: »
    Took me exactly a week but if I recall for some people it took a few days and for others it took a few weeks to never arriving at all. I think they say when you order to expect it to take up to 10 working days. :)

    does the service start from when you first use the sim then?


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  • #142
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,408 ✭✭✭Gadgetman496


    glasso wrote: »
    how long does it take for the sim card to be sent out usually from people's experience?

    Initially, 2-3 days but they moved that to 10 days due to the masses signing up.

    I think it's pretty quick again though as things have leveled out.

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



  • #143
    Gadgetman496
    Registered Users, Registered Users 2 Posts: 8,408 ✭✭✭Gadgetman496


    glasso wrote: »
    does the service start from when you first use the sim then?

    No, it's from signup

    "Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will live its whole life believing that it is stupid."



  • #144
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    Gadgetman496 wrote: »
    No, it's from signup

    I know that they charge you the 9.99 signup charge straight away but how can they start to charge / count usage for first month when you don't even have the sim?


  • #145
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    glasso wrote: »
    I know that they charge you the 9.99 signup charge straight away but how can they start to charge / count usage for first month when you don't even have the sim?

    I believe you're charged 9.99 upon signing up, and that includes your service for the rest of that month. You're then charged 9.99 (plus any additional charges) on the 1st of every month from then on.


  • #146
    Gumbo
    Moderators, Society & Culture Moderators Posts: 39,782 Mod ✭✭✭✭Gumbo


    glasso wrote: »
    how long does it take for the sim card to be sent out usually from people's experience?

    Ordered on Friday for my mam, it was delivered on the Tuesday.
    Ported over in 5 mins on the Wednesday.


  • #147
    _Kaiser_
    Registered Users, Registered Users 2 Posts: 28,928 ✭✭✭✭_Kaiser_


    tv3tg4 wrote: »
    Would you be operating from the same mobile number?

    Nope. 2 seperate numbers. They're just billed together @ €9.99 each

    Multi-line account it's called. More common in businesses where they might have a lot of staff with company handsets.

    It's certainly a nice feature to have on the consumer side though as you can have your partner, kids, whoever on the same account thus only 1 bill per month.


  • #148
    PCDub
    Registered Users Posts: 547 ✭✭✭PCDub


    Working fine so far, only thing I've noticed I'd updating apps from play store is painfully slow, hardly throttled?


  • #149
    Romero
    Registered Users Posts: 392 ✭✭Romero


    Interested in signing up for my two teenage daughters who currently have payg Sims with 3 in their own names any issue with me porting their numbers in under a gomo account that I'm going to pay the monthly bill for?


  • #150
    bromley52
    Registered Users, Registered Users 2 Posts: 2,853 ✭✭✭bromley52


    Romero wrote: »
    Interested in signing up for my two teenage daughters who currently have payg Sims with 3 in their own names any issue with me porting their numbers in under a gomo account that I'm going to pay the monthly bill for?

    Shouldn't be a problem but you can only have 2 SIMs on each account if you were planning on joining as well.


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  • #151
    jimmycrackcorm
    Registered Users, Registered Users 2 Posts: 14,345 ✭✭✭✭jimmycrackcorm


    D13exile wrote: »
    That's what I did in the end but it shouldn't have been necessary. I suppose I should be thankful that some random stranger didn't get one of their numbers, which a GoMo rep told me did happen. I know they were probably snowed under for what is a great deal but as is typical of "business" in this country, they just didn't have their customer service up to speed.

    Sounds suspiciously more like you received the two Sims and gave the daughter the sons sim and vice versa. Or perhaps mixed up the numbers when entering the porting details..

    I mean that's more likely a scenario than a doggie computer system deciding to swap siblings phone numbers...


This discussion has been closed.
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