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Eircom DSL - DNS Lookups Slow

13567…13

Comments

  • #102
    kallstrom86
    Registered Users Posts: 44 ✭kallstrom86


    im having terrible trouble with the internet tonight.
    im with eircom. half the time the sites won't load. really pissing me off


  • #103
    Fuzzy Clam
    Closed Accounts Posts: 3,293 ✭✭✭Fuzzy Clam


    PirateShampoo wrote: »
    i get this message when i enter the secondry "208.67.220.220 was entered for an IP Address. Please reenter."

    Can't figure out where you get that message :confused:. You can leave it blank anyway.


  • #104
    Fuzzy Clam
    Closed Accounts Posts: 3,293 ✭✭✭Fuzzy Clam


    kallstrom86 wrote: »
    im having terrible trouble with the internet tonight.
    im with eircom. half the time the sites won't load. really pissing me off

    So enter the opendns server details as given earlier in this thread. Then you won't be pissed off.;)


  • #105
    Lupo_solitario
    Registered Users Posts: 45 ✭Lupo_solitario


    Rebel021 wrote: »
    Primary DNS: 208.67.222.222
    Sec. DNS: 208.67.220.220

    You will have to edit your Netopia Router settings.

    http://192.168.1.254/

    Go into Expert mode/Configure/Connection:

    Primary and Sec DNS settings are there, change to above, and hit Save/Restart button.


    The above settings are on the Netopia 2247 wireless router, new GUI.

    post originally by Irishpancake

    Thank You So Much
    For this


  • #106
    eagle eye
    Registered Users, Registered Users 2 Posts: 38,942 ✭✭✭✭eagle eye


    I've been having the same problems. I am a totally clueless when it comes to broadband settings.

    My netopia router stopped working some time ago and I'm with Eircom. I bought a netgear one. Anyone able to help me out re where I go to change these settings?


  • #107
    yy885
    Closed Accounts Posts: 76 ✭✭yy885


    [FONT=&quot]this is ****!! I never go into the config in the router...it said i need to login...but I DONT HAVE A USER ID OR PASSWORK on my hand...I have had lost the box with all the information about it when i move house...anyone got the deafult login password?

    the router is the one got from the eircom 6 years ago...


    btw
    what does these two FAIL mean??

    ==== Checking LAN Interfaces
    Check Ethernet LAN connect : PASS
    Check IP connect to Ethernet (LAN) : PASS
    Pinging Gateway : FAIL
    Check MAC-Bridge connect to Ethernet (LAN) : PASS
    Check USB LAN connect : SKIPPED
    ==== Checking DSL (WAN) Interfaces
    Check DSL Synchronization : PASS
    Check ATM Cell-Delineation : PASS
    ATM OAM Segment Ping through (vcc1) : PASS
    ATM OAM End-To-End Ping through (vcc1) : PASS
    Check Ethernet connect to AAL5 (vcc1) : PASS
    Check PPPOE connect to Ethernet (vcc1) : PASS
    Check PPP connect to PPPOE (vcc1) : PASS
    Check IP connect to PPP (vcc1) : PASS
    Pinging Gateway : FAIL
    ==== Checking Miscellaneous
    Check DNS- Query for netopia.com : PASS
    Ping DNS Server Primary IP Address : PASS


    [/FONT]


  • #108
    irishpancake
    Registered Users, Registered Users 2 Posts: 1,481 ✭✭✭irishpancake


    Lupo_solitario wrote: »
    Thank You So Much
    For this

    You are all very welcome, especially Rebel021, who acknowledged Irish Pancake.

    Overblood should really follow your example, in respect.

    Thanks also to Sweater for a really good guide whisked up pretty rapid.


  • #109
    Finical
    Registered Users, Registered Users 2 Posts: 1,507 ✭✭✭Finical


    I think it's fixed now. I didn't switch to openDNS, but I finally got on the ps3 and all sites seem to be working.


  • #110
    Firetrap
    Closed Accounts Posts: 4,442 ✭✭✭Firetrap


    Same here but I've saved those OpenDNS notes just in case. I'm a bit squeamish about messing around with my router's settings.


  • #111
    Fuzzy Clam
    Closed Accounts Posts: 3,293 ✭✭✭Fuzzy Clam


    Firetrap wrote: »
    Same here but I've saved those OpenDNS notes just in case. I'm a bit squeamish about messing around with my router's settings.

    You don't have to mess with the router settings. In Windows, it's possible to set the DNS settings. The down side to this is that you would have to do it on all PCs connected to the router.


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  • #112
    Skykes
    Registered Users Posts: 61 ✭✭Skykes


    It seems that last night from around 10-12 all of Eircom's customers had problems...

    Iirc mine stopped at 12:07 +/- 5mins


  • #113
    Bill Andrex
    Closed Accounts Posts: 132 ✭✭Bill Andrex


    Having massive issues with Eircom DNS at the moment, I've temporarily changed my DNS server settings, however I think the simple solution to the problem is to dump Eircom and move to a competent ISP.


  • #114
    robz18
    Registered Users Posts: 240 ✭✭robz18


    If you're not changing ISP, make sure to leave your DNS as is, with OpenDNS. Eircom's DNS is horrible as I'm sure we all know now


  • #115
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    Has nobody in touch with eircom about this? Surely if its a security issue, which it looks very much like it is, they should be made aware? If they are, why no public comment?


  • #116
    Jammyc
    Registered Users, Registered Users 2 Posts: 1,979 ✭✭✭Jammyc


    Sully wrote: »
    Has nobody in touch with eircom about this? Surely if its a security issue, which it looks very much like it is, they should be made aware? If they are, why no public comment?
    An earlier poster (cant remember the name) said they called and got an automated message saying that they aware of the problem and are trying to fix it.


  • #117
    zoom!
    Users Awaiting Email Confirmation Posts: 327 ✭✭zoom!


    I was at New Hope LAN at the weekend and if I recall, the hour before I left i couldn't access google maps to find directions. I couldn't even load up google when i got home yesterday. It seems fine now but having slow internet is like having no internet at all. I'm just praying it doesn't happen again by the time i get home tonite...


  • #118
    **Timbuk2**
    Moderators, Education Moderators, Motoring & Transport Moderators Posts: 7,395 Mod ✭✭✭✭**Timbuk2**


    The same problem happened to my friend all day yesterday and the start of today. He said it has been fixed now.

    So my question: Do I stay with OpenDNS or should I revert back to the original DNS Servers? I'm not being charged differently for the OpenDNS or anything?


  • #119
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    You can stick with OpenDNS - it doesnt usually matter who you use for you DNS. :)


  • #120
    ntlbell
    Registered Users, Registered Users 2 Posts: 16,288 ✭✭✭✭ntlbell


    **Timbuk2** wrote: »
    The same problem happened to my friend all day yesterday and the start of today. He said it has been fixed now.

    So my question: Do I stay with OpenDNS or should I revert back to the original DNS Servers? I'm not being charged differently for the OpenDNS or anything?

    use both...


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  • #121
    yy885
    Closed Accounts Posts: 76 ✭✭yy885


    when i try to go into the www.eircom.ie its nothing in there

    in www.eircom.net there have alot of pages doesnt have anything in there...

    is this my problem?

    because i change to opendns yesterday...so i am not too sure is this my problem or their problem...


  • #122
    yy885
    Closed Accounts Posts: 76 ✭✭yy885


    for an example: when i clicking into the "my bill" page from www.eircom.net it show me a page like this


  • #123
    irishpancake
    Registered Users, Registered Users 2 Posts: 1,481 ✭✭✭irishpancake


    Are you sure you have changed your DNS settings to OpenDns?

    I ask because what you are getting now does seem to be similar to what has been reported on here.

    This apparently was due to a hack attack on the eircom DNS servers, DNS poisoning, with URL's being diverted to various search and soft-pron sites, as in the article.

    Changing the DNS settings in your router is the solution which has worked for most people, and is also recommended in the article referenced above.


  • #124
    yy885
    Closed Accounts Posts: 76 ✭✭yy885


    well i am not good at routing thing...so thats why i come and ask:p


  • #125
    Star Bingo
    Registered Users, Registered Users 2 Posts: 3,366 ✭✭✭Star Bingo


    thanks for the notification pancake - i encountered the ask.com search diversion last night, made accesing websites impossible. luckily i had the openDNS addresses handy. its a malicious hack which i'd imagine has ppl searching for spyware or adware, when it yields no results their next step is likely to consider reformatting their computers.


  • #126
    tinkerbell
    Registered Users, Registered Users 2 Posts: 6,423 ✭✭✭tinkerbell


    Jammyc wrote: »
    An earlier poster (cant remember the name) said they called and got an automated message saying that they aware of the problem and are trying to fix it.

    That poster was me! :)


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  • #127
    skelliser
    Registered Users, Registered Users 2 Posts: 2,985 ✭✭✭skelliser


    grand all evening until about 10 minutes ago, gone to sh|t again ffs!


  • #128
    kerry4sam
    Registered Users, Registered Users 2 Posts: 15,127 ✭✭✭✭kerry4sam


    skelliser wrote: »
    grand all evening until about 10 minutes ago, gone to sh|t again ffs!

    same here, thankfully Boards is still up and running though. It only seems to be hotmail and facebook for me that are down. I expect them to be down until about 1am again tonight


  • #129
    Ah-Watch
    Registered Users, Registered Users 2 Posts: 1,786 ✭✭✭Ah-Watch


    I'm going to crack!!! Wheres my 02 dongle??? Blast Eircon!


  • #130
    pwwillia
    Registered Users, Registered Users 2 Posts: 104 ✭✭pwwillia


    has anybodies connection stopped? was surfing upto about 20mins ago then nothing so am using the mobile to read this thread.


  • #131
    Lamposts
    Registered Users Posts: 2,346 ✭✭✭Lamposts


    I have the dns open and its working fine but I can't connect to xboxz live. Pretty gay.


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  • #132
    hobie
    Closed Accounts Posts: 1,338 ✭✭✭hobie


    pwwillia wrote: »
    has anybodies connection stopped? was surfing upto about 20mins ago then nothing so am using the mobile to read this thread.

    lost my Eircom BB fixed line connection around same time ...... looking at this on dialup ..... will go back and see if BB has started again .....


  • #133
    jamieh
    Registered Users, Registered Users 2 Posts: 2,073 ✭✭✭jamieh


    Eircom down in dungarvan, got a txt off a friend from cork and they said it's down there too!


  • #134
    magicianz
    Registered Users, Registered Users 2 Posts: 1,115 ✭✭✭magicianz


    eircom BB down since about 20.45 here. Same last night! Anyone know what this problem they are 'fixing' is?


  • #135
    hobie
    Closed Accounts Posts: 1,338 ✭✭✭hobie


    No joy on fixed line Eircom BB ......... :(

    I can get online with dialup ......

    wonder if lightning has blown something critical or what? .......


  • #136
    Alzar
    Registered Users, Registered Users 2 Posts: 314 ✭✭Alzar


    BB up here in Kilkenny. Have now changed DNS on the router to opendns servers. All ok.

    208.67.222.222
    resolver1.opendns.com

    208.67.220.220
    resolver2.opendns.com

    Al.


  • #137
    Beth
    Registered Users, Registered Users 2 Posts: 327 ✭✭Beth


    Thanks for tips :)
    Was getting really really fed up of pages not loading.


  • #138
    Sully
    Moderators, Education Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 24,056 Mod ✭✭✭✭Sully


    magicianz wrote: »
    eircom BB down since about 20.45 here. Same last night! Anyone know what this problem they are 'fixing' is?

    The problem is most likely with the Domain Name Servers, which effectively guide you to whatever website you look for. At the moment, they seem "broken" and result in not being allowed get to a lot of websites (at least, genuinely). You can ask your browser to use other DNS instead of Eircoms, which is a work around.

    If any user simply can not connect to the internet full stop - that is to say, you cant even get as far as trying to connect to a website, thats a different issue.*

    * Trying means "Unable to connect" errors when launching your browser or your routers connection page is giving a connection failure to Eircom. Not simply just getting another website then you think, which is discussed above.


  • #139
    duckysauce
    Closed Accounts Posts: 4,930 ✭✭✭duckysauce


    thanks for the dns addys


  • #140
    hobie
    Closed Accounts Posts: 1,338 ✭✭✭hobie


    Just called tech support at 1890 260 260 ......

    Auto question ..... are you calling us on your BB fixed line .....

    I reply yes .......

    OK ..... we are aware of a BB problem in your area and are working to fix it ......

    anything else we do for you ......

    errrr ..... no

    night night ......

    To be fair to Eircom I can't rem any problems with BB for years so maybe it will be fixed overnight ....

    ps. this dialup is a bit slow ...... ;)


  • #141
    SeraphIRL
    Closed Accounts Posts: 40 ✭SeraphIRL


    Sweater wrote: »
    Hi Folks,

    I did up some quick instructions with screenshots on how to change your DNS settings. It's easy to follow and this will fix the slowness problem..

    www.denclan.com/eircomrework.doc


    :D





    legend!


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  • #142
    cee_jay
    Registered Users, Registered Users 2 Posts: 7,920 ✭✭✭cee_jay


    I got through to Eircom Tech support, "yes DNS is down, yes it was down last night, they thought they fixed the problem but obviously not" "every call i've taken in the past 10 minutes has been reporting this issue" etc etc.
    The workaround she gave me was to give me the IP address of Google, so I could search for whatever site I need from there. No estimated time to fix at the moment.


  • #143
    Lumen
    Registered Users, Registered Users 2 Posts: 31,137 ✭✭✭✭Lumen


    ethernet wrote: »
    Not in that area myself but (even temporarily) switching to OpenDNS might help your situation.

    Many thanks! (and to others who suggested the same thing)

    Switched my router to OpenDNS and everything is right in my world.

    I'm in Dublin 15 btw, and DNS has been crap for several days now.


  • #144
    aidanodr
    Registered Users, Registered Users 2 Posts: 1,850 ✭✭✭aidanodr


    Hi Guys,

    Would those with difficulty PLEASE change their DNS Server settings to OPENDNS IP addresses. These are:

    208.67.222.222
    208.67.220.220

    Normally your ROUTER / BB Modem can be accessed via your browser.

    If using windows click START then RUN. Type "cmd" ( no quotes ) and hit OK. A DOS Box opens up. Here at the prompt / flashing cursor type:

    ipconfig/all

    In the list that follows you should see IP ADDRESS, SUBNET MASK ( 255.255.255.0 probably ). The DHCP Server address should do, take this down. This is probably the local IP Address of your Router! More than likely something like 192.168.x.xxx

    Now open up your browser, in the ADDRESS BAR ( where http:// ... is usually ) overwrite / type thisDHCP address ( no http or www ). Press enter. With any luck you should now see the routers admin home page. This is a local settings "webpage" built into your router. Fish around the menu system, typically under WAN maybe. Look for DNS and a place where you can OVERWRITE or add the new open dns addresses above. TAKE DOWN THE EIRCOM DNS IP's just in case.

    If you are successful in finding this and adding the new DNS addresses you will have to save these new settings and probably reboot the router on request. Once rebooted your Internet should be back up and running.

    Please note - JUST BECAUSE YOU ARE WITH EIRCOM DOES NOT MEAN YOU HAVE TO USE THEIR DNS SERVERS. I have found over the years the open dns servers to be far more reliable and faster. ( www.opendns.org ).

    I am with Eircom in Cork, I have been using OPENDNS for ages and so far have not had any of the difficulties you guys are having.

    Hope this helps
    Aidan


  • #145
    GiftGrub100
    Registered Users Posts: 302 ✭✭GiftGrub100


    Thank you, to the posters who have explained the opendns stuff to the great unwashed. I now have a fully functioning internet again, despite eircoms best efforts.


  • #146
    Danno
    Registered Users, Registered Users 2 Posts: 8,913 ✭✭✭Danno


    Same problems here in Laois also, Was gone last night too. Thanks for posting OpenDNS guys.


  • #147
    passingthrough
    Registered Users, Registered Users 2 Posts: 529 ✭✭✭passingthrough


    thanks to everyone telling us how to change to open dns etc. been a great help. thank you


  • #148
    My name is URL
    Registered Users, Registered Users 2 Posts: 25,069 ✭✭✭✭My name is URL


    I can only connect to sites already in my DNS cache despite using OpenDNS =/
    & Google, Yahoo etc are still inaccessible

    Anyone else experiencing anything similar?


  • #149
    Cróga
    Registered Users Posts: 184 ✭✭Cróga


    THanks a million guys...

    im curious to know how it works - the DNS severs/ open DNS ? Like wouldnt they lose money doing this or are they storing what we browse and then selling it on or something. Couldnt we stop paying eircom for broadband and start using these DNS servers to connect to internet?


  • #150
    measurement
    Registered Users Posts: 154 ✭✭measurement


    aidanodr wrote: »
    Hi Guys,

    Would those with difficulty PLEASE change their DNS Server settings to OPENDNS IP addresses. These are:

    208.67.222.222
    208.67.220.220

    Normally your ROUTER / BB Modem can be accessed via your browser.
    Thanks for this advice. If I change these settings (have to dig out my wireless router userid and pwd which sits between me and the eircom router) will it cause problems with sending email from Eircom email accounts, such as happens when I'm abroad - i.e. they won't let me send unless I'm going through the 'expected' channels?
    If not it seems like an ideal permanent fix. thanks


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  • #151
    Chaos Marine
    Registered Users Posts: 213 ✭✭Chaos Marine


    I'm getting a problem that I thought was first my ethernet card, I do a lot of web surfing, primarily doing 350+ web pages daily and then another twenty or thirty sites in between gaming sessions. So I tried a wireless card I have laying about, same problem, I try resetting the modem, seems to fix it temporarily, acts up suddenly again, try an older modem which still works, same problem. I then get my hands on a mobile broadband dongle, works perfectly. My main problems is that when I open up Firefox, most of the pages that open by default, gmail and the like, fails. I have to keep refreshing for stuff to to appear and usually the page is corrupted looking and missing backgrounds and so on.

    Just logged in here to make a post before phoning Eircom about it. I have worked in a call service before and I know the crap that those poor sods can go through having gone through it myself so when I contact them, I try to not swear blind which is usually my first inclination with some of the poor services. At least not unless it's at a supervisor.

    But I digress...

    Glad to see it's not a hardware issue. Any one have an idea of when it might be cleared up any time soon?

    [Edit] Switched to open DNS and it works! Woot!


This discussion has been closed.
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