mytaxi change in terms 5 Euro cancellation fee

the boss of me wrote: »

There's much less messing with business people. There's a lot of messers using the app nowadays, especially at weekends.
Last Saturday evening I tried working the app. Of the first five job offers I completed two jobs and got three " no contacts" . I don't have the time or patience for that carry on so I switched off the app and worked the ranks. Hopefully this new policy gets rid of some of the messers.
As for using the app in the city center.. why bother ?? It'll take longer and cost more. Taxis are generally plentiful around town. Flagging down a cab or going to a rank is generally cheaper and easier.

I like to use the app because the amount of taxis in Dublin that don't accept card payment is frankly disgraceful. I don't carry cash and don't want to stop on journey to use an ATM. But this cancellation fee along with €2 booking charge will make people consider other options.

the boss of me wrote: »

Fair enough... And if you're willing to pay a 2 euro premium on top of your fare for the convenience of using a card that's your prerogative. However cards & cash are not mutually exclusive. I carry both. There are still quite a few establishments around who take cash only. A few notes in your pocket weigh nothing and take up virtually no space. Always handy to have. Personally I think a snobbishness has developed recently where some people think cash is not cool or trendy but that's a whole other discussion.

Snobbishness Cash is an inconvenience and is rife in the black market and illegal trade. The world is moving cashless and that is a good thing.

I've been at Dublin airport before and had to skip 5 or 6 taxis before I could find one that would accept card payment. Why are taxi drivers so averse to moving to technology?

I could find one that would accept card payment. Why are taxi drivers so averse to moving to technology?

Because cash is king if your a cabdriver , for some its no receipt, cash in hand no tax need be paid. Credit card means a record of income and therefore taxation.

They should make it like london, no permit renewal there for black cabs unless you have a card machine.

shanec1928 wrote: »

they are. I despise have to pay to be brought in a Prius.

I refuse. Miserable basktards

Lord Nikon wrote: »

A lot of people complaining about certain taxis not able to take credit cards, but can I add that Dublin Bus doesn't allow credit cards at all.

not really sure why that’s relevant. Taxis don’t accept leap cards...

how do you expect my taxi can control that???

up to you the punter to say no to the driver.... or at the very least make a complaint to my taxi

You see this is where the punter doesn't understand how taxis work. You want a taxi to come get you when you want it yea? Well problem 1 is there simply is not enough taxis to meet the demand. Problem here is basically a heavily related deregulated industry with ridiculous barriers to entry makes in impossible to attract new drivers to the market so when drivers leave they really are not getting replaced.
Then you need to realise that unless you have a direct relationship with a driver, well then your regular custom goes out the window. Eg. You go to power city or wherever, buy something, they have your number on file, know you are a great customer and give you loyalty discount. But if you use my taxi every single day 3 times a day for a year you might get a different driver every time. Every single taxi driver in Ireland is self employed. They do not drive for my taxi, NRC, Xpert or anyone else. They drive for themselves. If you have been a loyal customer and used my taxi 10 times in the last 3 days the drivers don't care, this is the first time you are their customer. They have to put the bread on their tables at home and they work hard to do it. They can't offer cheap fares to people because they used their colleagues regularly.
Now my taxi and other operators. How do you think they make their money? Of course the rob the drivers don't they! ..... Eh not quite. Different models are available. Traditional firms charge weekly fees. Drivers can get as much work from them as they can handle for a fixed fee. Much better for the hard working driver. But not for them all. Along comes hailo with a pay per job model. This is great. ....... For a while anyway. Now there are all sorts of hybrid models.

But still not enough drivers. Now every single taxi company including my taxi has not enough drivers on their books to meet the demands of their customers. Remember drivers are self employed. They need to earn. The my taxi driver only pays per job. The company driver has fees to pay regardless. You will find, guaranteed that drivers work ng for traditional companies are much less likely to give back jobs because there is someone sticking their hands out. It does happen, but nowhere near as with the pay per job firms. This is fact

But companies need to service you the punter. They need to keep the drivers happy. P155 the driver off and he won't bother working for you. So charging and penalising the driver doesn't work, not for the taxi company........ For you the end user.

Its a poxy catch 22 situation. Sure they can penalise the drivers but do you think that will give you are better service? I can tell you it won't. It's a guaranteed worse service.

A driver going out of his way to pick someone up who is a no contact is very frustrating for the driver. He will get sick of it and will spread the word to his colleagues. Don't go here there or wherever, I'm not doing that work again. Now he could be in that job maybe 15 minutes getting to you and may have passed other fares on the street or through dispatch that would have paid him. He has to eat. So does his family. Keep him happy. My taxi are trying to do that with this charge.

Look at it like this. If you book a hotel room for your holiday but you don't have to pay till you check in. How many of these rooms allow you to cancel right at the last minute without charge? None. They got the room ready for you and told everyone else it was taken. Give a bit of notice...... No problem. Maybe they can shift it to someone else. But if you cancel as you turn onto their street and see the hotel next door is cheaper....... Well they are not gonna have that are they?

See the big picture. Don't pay the fiver. Just don't be a dick, and cancel last minute cause you got another cab or whatever.

What we need in Dublin is a MyTaxi competitor.

Imagine Hailo reborn with the same day 1 business model: 10% (or lower?) commission, not 12.5%, no customer booking fee, no cancellation fee, just like it was.

Pity the Lynk app is so poor. I actually downloaded it when MyTaxi cancelled a pre-booking just before my time, but in spite of myself within mins I had to go back to MyTaxi. Lynk just awful, didn't manage to book even one journey.

Spook_ie wrote: »

As to not supporting the apps, when someone designs a phone/app that will allow seamless switching between apps they might get a better following, I'm certainly not going to download and use an app with a smaller user base if I can't get calls from a different app, that's why drivers tend not to use Uber and MyTaxi and NEOther, unless of course they want to run 3 phones

What stops you using the different apps at the same time, surely just a matter of toggling between them? Or does the app switch off when it is not on the screen?

bk wrote: »

Are you using an iPhone?

On iPhones, there are different location settings per app. You can set each app as one of the following:
- No Location
- Only Location when the app is open
- Location all the time, even in the background

Make sure you have the last one set.

It's up the app developer to provide the last option.