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Eir rural FTTH thread III

24567…31

Comments

  • #52
    limnam
    Registered Users, Registered Users 2 Posts: 9,244 ✭✭✭limnam


    tobdom wrote: »
    Interesting that it would appear the install is in your attic space - I understood this was also a non-runner....


    It will depend on the installer.


  • #53
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    tobdom wrote: »
    Interesting that it would appear the install is in your attic space - I understood this was also a non-runner....

    I made it the easiest option. I also had power points and lighting in the loft and a power board to hand. I also offered and did pull the cable through the loft space to the installation point. It probably helped that the installer had his own set up in his loft.


  • #54
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    For anyone with eir retail they are offering 12 months of free Amazon Prime Video for all broadband subscribers.

    https://www.eir.ie/primevideo/


  • #55
    Andy From Sligo
    Registered Users, Registered Users 2 Posts: 11,840 ✭✭✭✭Andy From Sligo


    here is a conundrum which even AVM Fritz support doesnt even have an answer for and just sent through a standard reply by email to me with the defacto 'unplug this , try that' ...

    You know the Fritz 7530 wireless router that is supplied with many FTTH connections these days, well I have a HP Pavilion G6 Laptop I am using at the moment and most nights I just put the laptop into 'hibernate' and the the next morning it 'resumes' when i turn it back on . Now what it seems to be doing a lot is that it cannot find the SSID's broadcasted by the box - and neither can it find any SSID's of other items I have on the network in my house ... but all that shows up in the list is a neighbours SSID from their wireless router.

    So, OK my first port of call I do what I normally tell others to do and that is turn off the wireless on the laptop with the 'wireless on off' button on the keyboard. same again my fritz SSID not showing in the list of 'available networks' (even though all this time my mobile phone is showing the fritz SSID and is connected to it)

    OK so next thing I would tell people is to shut down the laptop completely and then power up the laptop again and you should see all available networks .. so I do that with mine and again, only the neighbours SSID shows up in the list.

    The next thing I would tell people - make sure you have the latest drivers for the 802.11bgn wireless card in the laptop. So I check mine and yes it has the latest drivers.

    The last thing I tell people to do then is turn off the router and then turn it back again - instead of going out to hall with mine i pick up my mobile phone, go on google, log into fritz box address and then choose 'reboot' in the configuration page then wait for about 2 minutes for it to all boot up and then after that I go into 'available networks' and the fritz box SSID shows up in the available networks list in windows 10 on my pavilion G6 at last! and then connects fine to that SSID without me doing anything else.

    why am I experiencing this quite often , having to reboot the wireless router to get the SSID showing up in the available networks on the laptop? any ideas?

    ts almost like the when I put the G6 laptop into hibernate its telling the Fritz box to stop broadcasting the SSID and more until I reboot the router.


  • #56
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    If you turn off wifi on the phone and then turn it back on again, does it find the fritz? If so, it's likely the laptop.

    Microsoft are still 5hit. My Xbox One X frequently can't see the wireless network when everything else can and needs a hard shut down and reboot to see it again - does it remember the f'n password? Oh no, you have to go through the pain of entering it again every time.


  • #57
    LanceStorm
    Registered Users, Registered Users 2 Posts: 947 ✭✭✭LanceStorm


    Hi folks,

    FTTH was installed in my estate last week by Secto, but Fibre is not showing available on any online checkers or speaking direct to ISPs.

    Sky sent out a KN engineer today who confirmed FTTH is live but not commissioned, comissioned was a very vague term as to what that meant, but he couldn't give any timeframe on when it would be registered on Eirs systems and available to order.

    Anyone able to point me in the right direction to find out? Eir just wanted to send out another KN engineer which would be wasting the poor dudes time and Openeir wont talk direct to customers.


  • #58
    MBSnr
    Registered Users, Registered Users 2 Posts: 2,191 ✭✭✭MBSnr


    ^^^
    If you've Android phone put on https://play.google.com/store/apps/details?id=com.farproc.wifi.analyzer&hl=en_IE and see what it tells you regarding signal strength and other sources of interference on other channels (not sure if you are rural or not).

    I've three 7530s in a mesh. I've occasionally experienced wifi dropping and the device fail to reconnect to the nearest access point with the 7530s. Not sure if that's my house layout, some of my devices not supporting the latest 802.11kv standards or what. I'm sure though it would actually happen still if those were not 7530s and another manufacturers access point.

    But having said that a quick toggle of the wifi off/on ALWAYS fixes the issue and a re-location of one device has reduced this happening even further. Also I never fail to see the SSID being broadcast.


  • #59
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    LanceStorm wrote: »
    Hi folks,

    FTTH was installed in my estate last week by Secto, but Fibre is not showing available on any online checkers or speaking direct to ISPs.

    Sky sent out a KN engineer today who confirmed FTTH is live but not commissioned, comissioned was a very vague term as to what that meant, but he couldn't give any timeframe on when it would be registered on Eirs systems and available to order.

    Anyone able to point me in the right direction to find out? Eir just wanted to send out another KN engineer which would be wasting the poor dudes time and Openeir wont talk direct to customers.

    It can be from a couple of weeks to a couple of months. There is no way of knowing for sure. Regularly use the Airwire checker as it will give an estimated date of availability when it is released by open eir.

    http://www.airwire.ie/avail


  • #60
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,031 ✭✭✭✭Johnboy1951


    @Andy From Sligo

    You said your laptop does not see either the Fritz nor other SSIDs but forgot to mention if during some of your tests (on/off wifi; reboot laptop; etc) if those other SSIDs reappeared.

    Check the settings in the Fritz for something relating to power saving or some such, as it is possible it goes into power saving mode when unused over night.
    That power saving might include turning off wifi.
    It can reduce power to DECT transmitter where fitted, so might do something similar to wifi?


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  • #61
    rob808
    Registered Users, Registered Users 2 Posts: 2,319 ✭✭✭rob808


    cnocbui wrote: »
    If you turn off wifi on the phone and then turn it back on again, does it find the fritz? If so, it's likely the laptop.

    Microsoft are still 5hit. My Xbox One X frequently can't see the wireless network when everything else can and needs a hard shut down and reboot to see it again - does it remember the f'n password? Oh no, you have to go through the pain of entering it again every time.
    Hi could you even get a nat type on your xbox had no problems with ps4.Do you have the frizbox 7530.


  • #62
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    rob808 wrote: »
    Hi could you even get a nat type on your xbox had no problems with ps4.Do you have the frizbox 7530.

    I don't understand the nat question. It couldn't see a WiFi network that other devices could. Yes, I have a fritzbox 7530, but it's done this with F2000 and TP-Link as well.


  • #63
    rob808
    Registered Users, Registered Users 2 Posts: 2,319 ✭✭✭rob808


    cnocbui wrote: »
    I don't understand the nat question. It couldn't see a WiFi network that other devices could. Yes, I have a fritzbox 7530, but it's done this with F2000 and TP-Link as well.
    what nat type do you have on the xbox cant seem to get one.It a shame fritzbox doesn't have upnp.


  • #64
    limnam
    Registered Users, Registered Users 2 Posts: 9,244 ✭✭✭limnam


    rob808 wrote: »
    t a shame fritzbox doesn't have upnp.

    It does


  • #65
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    UPnP works perfectly on the Fritz!Box. No hassle there.

    /M


  • #66
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    rob808 wrote: »
    what nat type do you have on the xbox cant seem to get one.It a shame fritzbox doesn't have upnp.

    The NAT type is unavailable, but it isn't relevant to the issue, particularly as I don't do multiplayer. The isssue is the Xbox not seeing wireless networks to even be able to log onto them.


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  • #67
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    Ok, my son has sorted the NAT problem. The Xbox seems to use something called Teredo, which is an IPV6 tunneling protocol. Fritzbox specifically block Teredo. Even if you specifically open the Teredo port 3544 UDP, it remains closed unless you uncheck the specific Teredo toggle in the settings.

    He also opened ports 4500 UDP, 344 UDP and 3074 UDP/TCP

    Now my Xbox reports NAT is open and doesn't go into a checking NAT ad infinitum mode.

    I don't think this has any relevance to tseeing WiFi networks, but at least now my Xbox might be able to see Microsoft services more readily.

    There may be another problem with IPV6, but I'll leave that for now.


  • #68
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    Terredo is an old IPv6 tunneling protocol used, when your internet provider does not offer IPv6.

    Airwire, being one of the first ISPs in Ireland to offer IPv6 natively to their end customers already since 2008, actually used to run both Terredo and 6in4 gateways and were broadcasting them on INEX. But they have long been shut down, as it causes more problems, than it solves.

    If your ISP does support native IPv6, you should be using that instead. Terredo is an evil hack. It was actually developed by Microsoft and nobody else uses it. One of the reasons, why the Fritz!Box filters it.

    /M


  • #69
    Supertoucher
    Registered Users, Registered Users 2 Posts: 174 ✭✭Supertoucher


    So on a positive note, my journey ends. Was travelling on business in the UK and took a frustrating call from the ISP about "rebooking an appointment" but I hadn't booked an appointment so hadn't a clue what they were on about. So after calling them back, they couldn't tell me what the appointment was for, and I didn't particularly want anyone coming out if there had been no progress in fixing my "blocked duct issue" as it would waste and engineers time and mine too. They couldn't tell me anything and we weren't getting anywhere after going back and forth for 10/15 mins, so in the end I just opted to rebook an appointment for this thursday just gone (14th), and have my wife let them in etc.

    However before the scheduled time could occur, the original engineer (great guy who part completed the initial install) called me personally on my mobile (we had exchanged numbers on the first visit in order to call him when the issue became resolved) and said he was doing another install in my lane, confirmed the issue was fixed, and asked if he could pop in and fit the ONT/ODP and the router. So rang my wife and he did so, and whereas I returned too late on Weds night to do anything with it, I tested it last night and all appears to be well, and thankfully in advance of the 14th December date I was given. So great news all in all. I'll still hang around the threads but just in case anyone is interested in my full timeline:

    Updated timeline:

    fibrerollout.ie and schedule say install should be ready for order in "Winter 2018"

    Mid-July 2019 - availability checkers says FTTH available on 07/08/2019

    07/08/2019 - Order placed via ISP

    12/08/2019 - KN Group engineer attends, completes last leg of termination and is unable to complete install due to no light at the DP

    15/08/2019 - ISP confirms that estimated date for resolution is 29/09/2019 but may be completed sooner

    30/08/2019 - SMS received saying estimated date of completion is delayed to 03/12/2019

    01/10/2019 - Ring ISP for status update to find out they've cancelled my order without telling me. Say they will investigate and call me the next day.

    02/10/2019 - Order re-placed. Insist on sending Engineer despite the stated issues and pre-advised resolution dates.

    07/10/2019 - Engineer attends, still no light at DP, logs the visit as failed and leaves.

    09/10/2019 - SMS received from ISP - Estimated resolution further delayed to 14th December.

    05/11/2019 - Two OpenEir vans spotted in the lane by my wife, but no update

    07/11/2019 - ISP calls to re-book appointment - engineer appointment booked for Thurs 14th November

    12/11/2019 - First KN engineer calls to say he's in the area, the issue is fixed, and asks if he can complete the install. He does and leaves.

    14/11/2019 - I return and confirm all is working!


  • #70
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,031 ✭✭✭✭Johnboy1951


    It is good to know that the original helful installer got to finish the install and thus get the benefit of his initial work.

    ;)


  • #71
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    Marlow wrote: »
    Terredo is an old IPv6 tunneling protocol used, when your internet provider does not offer IPv6.

    Airwire, being one of the first ISPs in Ireland to offer IPv6 natively to their end customers already since 2008, actually used to run both Terredo and 6in4 gateways and were broadcasting them on INEX. But they have long been shut down, as it causes more problems, than it solves.

    If your ISP does support native IPv6, you should be using that instead. Terredo is an evil hack. It was actually developed by Microsoft and nobody else uses it. One of the reasons, why the Fritz!Box filters it.

    /M

    I'm with Airwire. It's not like I had a choice, the Xbox wanted Teredo because there wasn't iPv6. After some assistance from Airwire, it might now be available.


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  • #72
    Supertoucher
    Registered Users, Registered Users 2 Posts: 174 ✭✭Supertoucher


    Johnboy1951 wrote: »
    It is good to know that the original helful installer got to finish the install and thus get the benefit of his initial work.

    ;)


    Agreed, and he was such a nice accommodating chap as well, so i'll be getting on to KN to let them know that.


  • #73
    Andy From Sligo
    Registered Users, Registered Users 2 Posts: 11,840 ✭✭✭✭Andy From Sligo


    many thanks everyone for your advice - next time my pavilion G6 laptop does not show the fritz box SSID I shall try a couple of them suggestions.

    Thats interesting about the power saving maybe turning off the broadcasting SSID throughout the night I hadnt thought about that. That indeed could be a factor. I must look in the routers help pages and see if it can be turned off.

    and i shall look into seeing if some other device is walking over the fritzbox wifi signal maybe the neighbours wifi is, although i do have the wifi channels on automatic on the fritz box


  • #74
    limnam
    Registered Users, Registered Users 2 Posts: 9,244 ✭✭✭limnam


    Anyone any issues on Airwire?


    Net seems to be down since 1 am last night


  • #75
    Darwin
    Registered Users, Registered Users 2 Posts: 2,684 ✭✭✭Darwin


    Yes my Airwire broadband is down this morning, since about 4.20am according to my network camera. They tweeted about a fault on one of their carrier circuits between Galway and Dublin, so perhaps that fault is still ongoing. Their website is down too.


  • #76
    limnam
    Registered Users, Registered Users 2 Posts: 9,244 ✭✭✭limnam


    Darwin wrote: »
    Yes my Airwire broadband is down this morning, since about 4.20am according to my network camera. They tweeted about a fault on one of their carrier circuits between Galway and Dublin, so perhaps that fault is still ongoing. Their website is down too.


    Yeah, just noticed the tweet now.


    From the tweet it sounds like everything was stabilizing.


  • #77
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,031 ✭✭✭✭Johnboy1951


    I have lost broadband and VOIP phone and using this mobile broadband connection cannot get to the airwire site.

    That too seems to be down.

    Would appreciate any links available to info .......


  • #78
    limnam
    Registered Users, Registered Users 2 Posts: 9,244 ✭✭✭limnam


    Johnboy1951 wrote: »
    I have lost broadband and VOIP phone and using this mobile broadband connection cannot get to the airwire site.

    That too seems to be down.

    Would appreciate any links available to info .......


    This is the only info I've seen




  • #79
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,031 ✭✭✭✭Johnboy1951


    limnam wrote: »
    This is the only info I've seen



    Thanks ...... it seems whatever happened between 1.30 and 4.30 the problem has spread.

    I was lucky to have been experimenting with a borrowed Gomo SIM the last couple of days otherwise I would have no phone (VOIP), nor broadband.
    Connected now on borrowed SIM.


  • #80
    THE ALM
    Registered Users, Registered Users 2 Posts: 1,621 ✭✭✭THE ALM


    All down here as well, thought it was a faulty cable somewhere at first so up to the attic I went...


  • #81
    limnam
    Registered Users, Registered Users 2 Posts: 9,244 ✭✭✭limnam


    https://twitter.com/airwire/status/1196009147612971013


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  • #82
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,031 ✭✭✭✭Johnboy1951


    https://www.boards.ie/vbulletin/showthread.php?p=111789332#post111789332

    Maybe a better thread?


  • #83
    tsue921i8wljb3
    Closed Accounts Posts: 5,017 ✭✭✭tsue921i8wljb3


    You're in the wrong thread and the topic has been done to death in the NBP thread already.

    Edit: poster has since deleted a post about SpaceX LEO as part of the NBP.


  • #84
    dellas1979
    Closed Accounts Posts: 4,128 ✭✭✭dellas1979


    Anyone have fiber rolled out near them (in my case, less than 100 meters away the last house has fiber) and successfully got it installed on persistence?

    Who does one contact?

    Edit: It looks like an Eir pole might need to be moved also, due to a sight line issue (blocking line of site on exit).


  • #85
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    dellas1979 wrote: »
    Anyone have fiber rolled out near them (in my case, less than 100 meters away the last house has fiber) and successfully got it installed on persistence?

    Who does one contact?

    Edit: It looks like an Eir pole might need to be moved also, due to a sight line issue (blocking line of site on exit).

    I know you have another separate thread and it's fair enough to ask again as this thread may give your question more exposure.
    We are on thread #3 so well of 20,000 posts on rural FTTH with Eir.

    I check this thread every day but don't read every post and I have never heard anyone convince Open Eir to expand to accommodate them.
    There are people on here who have read every post so far and people who even work for ISPs who provide FTTH and I don't believe they have ever seen it happen either.+

    I completely understand the frustration but you can't force a private company to supply you with a service.


  • #86
    babi-hrse
    Registered Users, Registered Users 2 Posts: 788 ✭✭✭babi-hrse


    There was one person who asked that question about 6months back after being told not likely he posted a week later got sorted. Never heard if he actually got sorted for real as he never came back.
    High is the possibility the ISP said yes we can get you fibre and placed an order for VDSL that would not reach him. This is a daily occourance


  • #87
    Eoin3
    Registered Users Posts: 36 ✭Eoin3


    dellas1979 wrote: »
    Anyone have fiber rolled out near them (in my case, less than 100 meters away the last house has fiber) and successfully got it installed on persistence?

    Who does one contact?

    Edit: It looks like an Eir pole might need to be moved also, due to a sight line issue (blocking line of site on exit).
    Currently in the process of trying to get it. Hopefully will make some progress with things in the next couple of weeks. Will report back here whether things go successfully or not.


    We've contacted various people at this stage. Department, county council, Eir engineers, staff in the providers shops, sales people in the vicinity etc.


    In our scenario the fibre is available at the pole, which is about 60 meters as the crow flies. Probably about 90 meters actual length as our existing duct/pole doesn't go direct.


    Your eircode isn't on the list I take it?


  • #88
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    You might have a chance in that case, I believe the official max overhead distance is 50 metres. My overhead install looks like it's closer to 60 though. If you can go for a overhead install and they are willing to put the distance down as 50 when it is really 60 the point could be made that your house should have been included on the official list.
    I'd say there is a big difference between convincing them to slightly extending a drop cable and convincing them to extend the network.
    Still sounds like it takes a lot of work though, hope it works out for you.


  • #89
    limnam
    Registered Users, Registered Users 2 Posts: 9,244 ✭✭✭limnam


    dellas1979 wrote: »
    Anyone have fiber rolled out near them (in my case, less than 100 meters away the last house has fiber) and successfully got it installed on persistence?

    Who does one contact?

    Edit: It looks like an Eir pole might need to be moved also, due to a sight line issue (blocking line of site on exit).

    Why don't you have a chat with the house that has it and look at splitting the bill and put up a dish and share it?


  • #90
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    limnam wrote: »
    Why don't you have a chat with the house that has it and look at splitting the bill and put up a dish and share it?
    .
    ED E wrote: »
    With family members is not a huge problem if done with a P2P link. Don't run copper between RCBOs.


    It'd be wireless, just two nanostations on a pole on either chimney.



    There is nobody to contact. The rollout is the rollout until NBP in several years time.
    dellas1979 wrote: »
    Ok I wont be doing anything like that.


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  • #91
    limnam
    Registered Users, Registered Users 2 Posts: 9,244 ✭✭✭limnam


    Sorry, didn't see that previously suggested.


  • #92
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    limnam wrote: »
    Sorry, didn't see that previously suggested.

    No worries, it's from another thread I didn't expect many had seen it that's why I posted it.


  • #93
    Eoin3
    Registered Users Posts: 36 ✭Eoin3


    tuxy wrote: »
    You might have a chance in that case, I believe the official max overhead distance is 50 metres. My overhead install looks like it's closer to 60 though. If you can go for a overhead install and they are willing to put the distance down as 50 when it is really 60 the point could be made that your house should have been included on the official list.
    I'd say there is a big difference between convincing them to slightly extending a drop cable and convincing them to extend the network.
    Still sounds like it takes a lot of work though, hope it works out for you.
    In our scenario, from where fibre/DP is we have a pole that goes half way to the house, so let's say 45 meters, and then 45 meters of underground ducting.
    Is it that they don't want to do anything over 50 meters, or is it just anything over 50 meters overhead?


    It's not a technical limitation of the fibre, they just don't want to do it?


  • #94
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    In the interest of safety with how much a line can sag officially they don't do overhead installs over 50m. Drop lines can be much longer underground and work perfectly.
    When I got my install the guy who called out just wanted to get it done so overlooked the fact that it was slightly too far for an overhead install.

    I've no idea if that info is of any use to you. Getting you address added to the official list will be a real challenge but you already know that.


  • #95
    Eoin3
    Registered Users Posts: 36 ✭Eoin3


    Also, would it be feasible to manually run fibre from the house to within a few meters of the pole, ring up and say "there you go, hook us up"?


  • #96
    tuxy
    Closed Accounts Posts: 14,983 ✭✭✭✭tuxy


    Eoin3 wrote: »
    Also, would it be feasible to manually run fibre from the house to within a few meters of the pole, ring up and say "there you go, hook us up"?

    Not possible without your address being added to the list first. You can let them know you are prepared to do work on your own land at your own expense when making your case.


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  • #97
    babi-hrse
    Registered Users, Registered Users 2 Posts: 788 ✭✭✭babi-hrse


    They're just told not to run it longer however they'll do it anyway it's just if it's going across a road with trucks every cm of slack can be a foot of sag in the middle and it's not always easy to pull in all the slack


  • #98
    Headshot
    Registered Users, Registered Users 2 Posts: 54,623 ✭✭✭✭Headshot


    So happy rang Eir and Airwire were spot on, FFTH is available 20/11/2019

    Site survey arranged next week with Eir


  • #99
    Johnboy1951
    Registered Users, Registered Users 2 Posts: 14,031 ✭✭✭✭Johnboy1951


    Headshot wrote: »
    So happy rang Eir and Airwire were spot on, FFTH is available 20/11/2019

    Site survey arranged next week with Eir

    What is the attraction for you that you choose Eir, rather than Airwire, Digiweb, or one of the other providers?

    ..... just curious .... ;)


  • #100
    Headshot
    Registered Users, Registered Users 2 Posts: 54,623 ✭✭✭✭Headshot


    Johnboy1951 wrote: »
    What is the attraction for you that you choose Eir, rather than Airwire, Digiweb, or one of the other providers?

    ..... just curious .... ;)

    The household regularly watch Eir Sports tv and uses the landline alot

    So it's the package deal


  • #101
    cnocbui
    Registered Users, Registered Users 2 Posts: 20,110 ✭✭✭✭cnocbui


    Johnboy1951 wrote: »
    What is the attraction for you that you choose Eir, rather than Airwire, Digiweb, or one of the other providers?

    ..... just curious .... ;)

    I am not out to disparage Airwire, but I have been with them less than a month and there have been two outages in under ten days of 7-8 hours of downtime. In an entire year with Eir I had 1.5 hours of downtime in one outage, so credit where credit is due.


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