Sky 500MB Broadband, Tv and and Sky Sports €55pm

shmeee · 01-12-2020 2:50am

kline64 wrote: »

Deal must be over its gone to €80 now

It is the 1st of December, Sky had a huge banner counting down to the deal ending for the last 3 weeks or more.

I think they gave plenty of time to get on!

kline64 · 01-12-2020 4:36am

shmeee wrote: »

It is the 1st of December, Sky had a huge banner counting down to the deal ending for the last 3 weeks or more.

I think they gave plenty of time to get on!

I know they did, I was just saying!!

Mantis Toboggan · 01-12-2020 8:55am

g0g wrote: »

Signed up for this to switch from Siro VF to Sky. Broadband changeover went fine on Friday, but VF decided to take today as my final service day when Sky aren't going to install their TV until the 8th. So I have the essential broadband (which at least gives me Netflix + Disney) but no "normal TV"!
I've had SKY before so whether it's via dish or the Siro line I think I'm ready to just plug in - by any chance do they send the box in advance of the install guy so maybe I can self-serve?

You would have had to give Vodafone 30 days notice, I doubt sky would have done this for you.

SachaJ · 01-12-2020 9:32am

Mantis Toboggan wrote: »

You would have had to give Vodafone 30 days notice, I doubt sky would have done this for you.

Do you have to give Voda 30 days notice? I assumed when Sky took over and I received the "sorry you left us" email from Vodafone I was done. Like the mobile phone contracts.

stryker mcqueen · 01-12-2020 10:06am

SachaJ wrote: »

Do you have to give Voda 30 days notice? I assumed when Sky took over and I received the "sorry you left us" email from Vodafone I was done. Like the mobile phone contracts.

I gave Vodafone 30 days notice on November 8th and they've had my TV knocked off since last week, no too bothered as I have iptv but a very sly move imo

Iguarantee · 01-12-2020 10:13am

There are loads of happy Sky customers obviously but just to share my recent experience with Sky.

I’ve recently cancelled my Sky subscription.

They really, really make you work for the cancellation. They repeatedly told me you have to give exactly 31 days notice i.e. you can’t ring with 32 days or more or 30 days or less notice. This was contradicted by their complaints department and their own T&C document which I had signed up to when opening my account. They didn’t actually know what the rules were.

I spent more than 5 hours on the phone to Sky to cancel, ultimately being asked “are you sure you want to cancel” four times by the last agent. This was followed by “You need broadband, what are you going to do?”.

I found Sky completely unremarkable, the speeds were fine on the broadband and there was next to no downtime. Their customer service was very, very poor though.

Never again.

Mantis Toboggan · 01-12-2020 10:14am

stryker mcqueen wrote: »

I gave Vodafone 30 days notice on November 8th and they've had my TV knocked off since last week, no too bothered as I have iptv but a very sly move imo

Similar happened me, gave them 30 days notice, 5 days later the TV stopped. Told them I won't be paying for the 30 days!

jhammer · 01-12-2020 10:45am

Broadband installation due today but no router yet! Guessing the engineer will just bring the line in and then when it arrives its plug and play? Thankfully kept our Virgin connection in place for couple of weeks as with two people WFH no broadband would kill us.

DUBLIN_person · 01-12-2020 10:55am

Carphone Warehouse still doing Sky Sports or Sky Cinema free for 12 months at the €55 until 3rd December if anyone missed the BF deal:

https://www.carphonewarehouse.ie/broadband-tv-offers

kaerobe · 01-12-2020 1:21pm

TopCashBack have deals for Sky Ireland with up to £74.25 cashback for superfast BB.

Check the referrals forum for more referral links for extra 5 pounds back.

jhammer · 01-12-2020 6:22pm

jhammer wrote: »

Broadband installation due today but no router yet! Guessing the engineer will just bring the line in and then when it arrives its plug and play? Thankfully kept our Virgin connection in place for couple of weeks as with two people WFH no broadband would kill us.

:mad: There's a blockage leading to our house. KN civil have to get involved but i imagine the cost will be huge!!
Would love to keep Sky Tv and stick with our current broadband but the deal for €55 for all with Sky is cheaper than what i would pay for Sky Tv on its own!!

jhammer · 01-12-2020 6:26pm

The more i think of it its probably best to keep the current deal at €55 regardless of having no broadband!!

Ah-Watch · 02-12-2020 12:04am

jhammer wrote: »

:mad: There's a blockage leading to our house. KN civil have to get involved but i imagine the cost will be huge!!
Would love to keep Sky Tv and stick with our current broadband but the deal for €55 for all with Sky is cheaper than what i would pay for Sky Tv on its own!!

If KN Civil are getting involved doesn't that mean that it's covered without charge to you?

jhammer · 02-12-2020 2:59pm

Ah-Watch wrote: »

If KN Civil are getting involved doesn't that mean that it's covered without charge to you?

Surprisingly yes this is the case. Which is great.

kaisersose77 · 03-12-2020 7:28pm

Folks if you are moving from another siro to sky siro should the sky siro work immediately (is the day after activation date) while your connection to previous provider is still live? Not getting an internet connection with sky hub when I tried earlier.

03-12-2020 7:32pm

kaisersose77 wrote: »

Folks if you are moving from another siro to sky siro should the sky siro work immediately (is the day after activation date) while your connection to previous provider is still live? Not getting an internet connection with sky hub when I tried earlier.

It definitely should work on or after the day of activation. Worked for me with a switchover from Vodafone. The Vodafone TV box refused to play along however.

kaisersose77 · 03-12-2020 8:04pm

Thanks, did you get any communication that it had activated? Even though activation date was yesterday it still says in progress beside the order tracking link sky sent on which also mentions them confirming when it's active (but I haven't received anything).

03-12-2020 11:42pm

kaisersose77 wrote: »

Thanks, did you get any communication that it had activated? Even though activation date was yesterday it still says in progress beside the order tracking link sky sent on which also mentions them confirming when it's active (but I haven't received anything).

It took a few days for it to switch to the Sky broadband but it still worked. I think the only reason it wouldn't work is if your previous provider has cut their service or if there is a technical issue, such as connection to the correct wan port or a problem with the router.
First thing I would do is check the cable connections. Siro to router cable goes into the far right slot, 4, I think.

Mantis Toboggan · 04-12-2020 8:57am

If you run a speed test it will tell you who the provider is, mine has changed over to sky but I'm still using the Vodafone router as it has more ports. Will change that this weekend. The siro needs to go into port 4 on the sky router. Check that and the other connections.

marcuslally2 · 04-12-2020 9:17am

Iguarantee wrote: »

There are loads of happy Sky customers obviously but just to share my recent experience with Sky.

I’ve recently cancelled my Sky subscription.

They really, really make you work for the cancellation. They repeatedly told me you have to give exactly 31 days notice i.e. you can’t ring with 32 days or more or 30 days or less notice. This was contradicted by their complaints department and their own T&C document which I had signed up to when opening my account. They didn’t actually know what the rules were.

I spent more than 5 hours on the phone to Sky to cancel, ultimately being asked “are you sure you want to cancel” four times by the last agent. This was followed by “You need broadband, what are you going to do?”.

I found Sky completely unremarkable, the speeds were fine on the broadband and there was next to no downtime. Their customer service was very, very poor though.

Never again.

They are absolute bandits. And expect phone calls over the next few months offering you even more great deals to rejoin them. The level of harassment is near criminal.

Avoid them like the plague

ltd440 · 04-12-2020 11:08am

Mantis Toboggan wrote: »

If you run a speed test it will tell you who the provider is, mine has changed over to sky but I'm still using the Vodafone router as it has more ports. Will change that this weekend. The siro needs to go into port 4 on the sky router. Check that and the other connections.

Can I use my Vodafone router after Vodafone have cut me off??, I'm waiting for my sky kit to arrive, according to sky it will arrive last Tuesday

Mantis Toboggan · 04-12-2020 11:24am

ltd440 wrote: »

Can I use my Vodafone router after Vodafone have cut me off??, I'm waiting for my sky kit to arrive, according to sky it will arrive last Tuesday

Yes.

ltd440 · 04-12-2020 11:31am

Mantis Toboggan wrote: »

Yes.

I never unplugged my Vodafone router but my broadband cut off yesterday, is there some settings I need to change?, any help would be greatly appreciated

Mantis Toboggan · 04-12-2020 11:46am

ltd440 wrote: »

I never unplugged my Vodafone router but my broadband cut off yesterday, is there some settings I need to change?, any help would be greatly appreciated

You need to have your sky broadband activated. When is your activation date?

ltd440 · 04-12-2020 12:30pm

Mantis Toboggan wrote: »

You need to have your sky broadband activated. When is your activation date?

Yesterday, 3/12,i rang sky this morning and all he was able to tell me was the info from my sky emails

H8GHOTI · 04-12-2020 12:42pm

ltd440 wrote: »

Can I use my Vodafone router after Vodafone have cut me off??, I'm waiting for my sky kit to arrive, according to sky it will arrive last Tuesday

I was in the same situation. My Vodafone router didn’t work when Sky activated their broadband. I assumed it would. I didn’t try too hard to get it going, just waited for Sky router to arrive.

I rang Sky to ask the whereabouts of my router. While on the phone, I asked the question about using old router. A sales agent told me it would work but maybe some settings needed to be changed. A tech agent told me it wouldn’t work, I had to wait. Which I suspected was bollocks.

Why they are dispatching routers to arrive days after deactivating existing connections, I have no idea.

ltd440 · 04-12-2020 1:16pm

H8GHOTI wrote: »

I was in the same situation. My Vodafone router didn’t work when Sky activated their broadband. I assumed it would. I didn’t try too hard to get it going, just waited for Sky router to arrive.

I rang Sky to ask the whereabouts of my router. While on the phone, I asked the question about using old router. A sales agent told me it would work but maybe some settings needed to be changed. A tech agent told me it wouldn’t work, I had to wait. Which I suspected was bollocks.

Why they are dispatching routers to arrive days after deactivating existing connections, I have no idea.

Can I ask how long after you got cut off till your sky router arrived, I'm hotspottng my phone fto my firestick so I have Netflix and will survive a few days without broadband but my kids are threatening a revolution if they can't game online soon

H8GHOTI · 04-12-2020 1:52pm

ltd440 wrote: »

Can I ask how long after you got cut off till your sky router arrived, I'm hotspottng my phone fto my firestick so I have Netflix and will survive a few days without broadband but my kids are threatening a revolution if they can't game online soon

Got cut off on a Tuesday morning. Late that night I got email from An Post saying they had it. Was delivered Thursday morning. So 2 days.

legend99 · 04-12-2020 3:20pm

ltd440 wrote: »

Can I ask how long after you got cut off till your sky router arrived, I'm hotspottng my phone fto my firestick so I have Netflix and will survive a few days without broadband but my kids are threatening a revolution if they can't game online soon

Exactly the same as my story. Banging my head off the wall with them yesterday. When I kept asking why did you take over the line when you knew I didn't have your router, I just didn't get an answer. I asked for one to be couriered overnight - no chance I was told.
They have arranged a call back on Dec 10th - in a week!! - and he said if I didn't have it then they would start the process of sending a new one. In a week!! I was like are you ******* serious!
It's a shambles.

ltd440 · 04-12-2020 4:12pm

legend99 wrote: »

Exactly the same as my story. Banging my head off the wall with them yesterday. When I kept asking why did you take over the line when you knew I didn't have your router, I just didn't get an answer. I asked for one to be couriered overnight - no chance I was told.
They have arranged a call back on Dec 10th - in a week!! - and he said if I didn't have it then they would start the process of sending a new one. In a week!! I was like are you ******* serious!
It's a shambles.

When I click on the sky link, it says item dispatched, but when I go further and click into the an post link it says, not on system,.
So it looks like an post haven't even scanned it into their system yet. I guess I'm going to be waiting for a while yet

Sky 500MB Broadband, Tv and and Sky Sports €55pm

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