Using DeGiro

Taylor365 · 19-02-2021 8:46pm

Anyone know why BP.L (ISIN: gb0007980591) dividend is paid in $ and not £?

Contacted Degiro and got this response:

Dear Sir,

Thank you for contacting DEGIRO.

This can depend on the issuer of the stock. It can be the case that the stock is from the LSE but the dividends is paid in dollars.

As we are an investment firm, we cannot advise you on where to find this information.

If you have any further requests, please do not hesitate to contact us.

Scrunch · 19-02-2021 9:41pm

Taylor365 wrote: »

Anyone know why BP.L (ISIN: gb0007980591) dividend is paid in $ and not £?

I cannot answer your question but I see that Royal Dutch Shell PLC also show the upcoming dividend in $
Some information on Shell here https://www.shell.com/investors/dividend-information.html

Dividends are declared in US dollars and we announce the euro and sterling equivalent amounts at a later date.
Dividends declared on Class A shares are paid by default in euros, although holders of Class A shares are able to elect to receive dividends in US dollars or in pounds sterling.
Dividends declared on Class B shares are paid by default in pounds sterling, although holders of Class B shares are able to elect to receive dividends in US dollars or in euros.

Maybe the currency will change closer to the dividend payout date.

king_m · 20-02-2021 5:18pm

Hey all,
trying to pair up my bank account with my Degiro account currently, on the app and the website, I am unable to to get the iban number of the degiro account, the only option is to connect the accounts and it issues the following details;

Name of beneficiary Stichting DEGIRO
Sort Code 23-10-48
Account number ********
Bank name Deutsche Bank.

only accepts transfers in GBP

having read through the thread, this sort code and account number differs from the previous comments earlier in the thread.
Having done an search this it seams to be a Degiro England based bank account, but now I am unsure if I have registered correctly for an Irish based account.
If it is an incorrect set up is it possible to change?

dotsman · 20-02-2021 6:21pm

king_m wrote: »

Hey all,
trying to pair up my bank account with my Degiro account currently, on the app and the website, I am unable to to get the iban number of the degiro account, the only option is to connect the accounts and it issues the following details;

Name of beneficiary Stichting DEGIRO
Sort Code
Account number
Bank name Deutsche Bank.

only accepts transfers in GBP

having read through the thread, this sort code and account number differs from the previous comments earlier in the thread.
Having done an search this it seams to be a Degiro England based bank account, but now I am unsure if I have registered correctly for an Irish based account.
If it is an incorrect set up is it possible to change?

Are you sure you registered with degiro.ie? My guess - if it's a bank account only accepting GBP, that you have somehow registered as a UK customer.

With Deigro.ie, I am issued my own IBAN to transfer money to (provided by flatex bank) and can only transfer in euro.

P.S. As a precaution you may want to remove the nsc and bank account number from your post as I am not sure they are for the public domain!

king_m · 20-02-2021 10:34pm

dotsman wrote: »

Are you sure you registered with degiro.ie? My guess - if it's a bank account only accepting GBP, that you have somehow registered as a UK customer.

With Deigro.ie, I am issued my own IBAN to transfer money to (provided by flatex bank) and can only transfer in euro.

P.S. As a precaution you may want to remove the nsc and bank account number from your post as I am not sure they are for the public domain!

Thanks Dotsman, I was thinking I may have made an error along the way,
Back to square one and will register again paying closer attention.

Dempsey · 22-02-2021 2:23pm

Anyone else getting internal server errors setting up the cash account?

dontparkhere · 23-02-2021 3:56pm

Daft question but If place an order on degiro for a Frankfurt listed stock and cancel the order do I still get charged the 7.96?

MugsGame · 23-02-2021 4:50pm

No, if you manage to cancel a Degiro order before execution there should be no fees (other than FX roundtrip losses sometimes, but that won't apply for Euro accounts on Euro exchanges).

Shedite27 · 24-02-2021 8:58pm

Watching Man City V Borussia Monchengladbach here.

Gladback sponsored by Degiro

One More Toy · 25-02-2021 5:26pm

I got a new phone, now the fingerprint authentication for the degiro app isn't working which is strange as it works for everything else

oinkely · 25-02-2021 6:04pm

Question from a newbie testing the waters here:

Entered a limit order at 186.5 for IAG for €95.

Bid says 186.2, and ask says 186.3.

My order is not fulfilled?

Can someone explain what i'm doing wrong?

cc87 · 25-02-2021 6:39pm

oinkely wrote: »

Question from a newbie testing the waters here:

Entered a limit order at 186.5 for IAG for €95.

Bid says 186.2, and ask says 186.3.

My order is not fulfilled?

Can someone explain what i'm doing wrong?

Depends......

If you did it after 4.30pm its because the markets closed and it might trigger when they open tomorrow morning.

If you did it before that it could be because of a price delay between the market and degiro.

oinkely · 25-02-2021 8:09pm

cc87 wrote: »

Depends......

If you did it after 4.30pm its because the markets closed and it might trigger when they open tomorrow morning.

If you did it before that it could be because of a price delay between the market and degiro.

Thanks, it was after 4.30. I'll check it in the morning.

dotsman · 25-02-2021 10:26pm

oinkely wrote: »

Thanks, it was after 4.30. I'll check it in the morning.

Did you set it to a "Day Order" (the default option in degiro) or GTC (Good to Close)? If a day order, the order expires at the end of the day. Now, given you put through the order straight after the market closed on Thursday, I'm not sure if that expires Thursday or at the end of trading Friday, but it's something to consider.

Supercell · 26-02-2021 11:02am

Anyone experiencing delays withdrawing cash?
I submitted a request yesterday morning , got a confirmation email saying withdrawal requests are processed at 13:00 everyday and I would get a confirmation email but no confirmation email arrived and nothing in my account which is frustrating as I need the money for something urgently. Is this normal now, in the past I don't recall such delays? Should I wait until 13:00 today to contact them?

One More Toy · 26-02-2021 2:45pm

Supercell wrote: »

Anyone experiencing delays withdrawing cash?
I submitted a request yesterday morning , got a confirmation email saying withdrawal requests are processed at 13:00 everyday and I would get a confirmation email but no confirmation email arrived and nothing in my account which is frustrating as I need the money for something urgently. Is this normal now, in the past I don't recall such delays? Should I wait until 13:00 today to contact them?

Last withdrawal for me took two days. No confirmation email either

Supercell · 26-02-2021 5:23pm

One More Toy wrote: »

Last withdrawal for me took two days. No confirmation email either

Thanks very much, thats very reassuring.

Gorteen · 27-02-2021 8:48am

I registered and bought some shares using Degiro about 6 months ago. Tried to transfer some funds yesterday to Degiro because I'm planning on buying some more shares. My bank have said the country I'm transferring to (Netherlands) doesn't match the IBAN.

Has something changed?

27-02-2021 8:52am

Gorteen wrote: »

I registered and bought some shares using Degiro about 6 months ago. Tried to transfer some funds yesterday to Degiro because I'm planning on buying some more shares. My bank have said the country I'm transferring to (Netherlands) doesn't match the IBAN.

Has something changed?

They changed banks a few months back. You should have got an email about it.

Gorteen · 27-02-2021 9:07am

Deleted User wrote: »

They changed banks a few months back. You should have got an email about it.

Is the new bank in Germany? What would a Dutch company have a bank account in another country?

27-02-2021 9:11am

Gorteen wrote: »

Is the new bank in Germany? What would a Dutch company have a bank account in another country?

Its in the EU. Commercual reasons.

Shedite27 · 27-02-2021 9:30am

Gorteen wrote: »

Is the new bank in Germany? What would a Dutch company have a bank account in another country?

Degiro is German now. Bought by a German bank in 2019 (flatex)
https://flatexdegiro.com/de

One More Toy · 01-03-2021 4:41pm

I'm not getting emails any more,

None for deposits and orders, what gives?

HelloYoungBoy · 01-03-2021 4:48pm

One More Toy wrote: »

I'm not getting emails any more,

None for deposits and orders, what gives?

I am still getting the emails but there is definitely more of a delay between when the event occurs and the email, its not instant like it used to be

One More Toy · 01-03-2021 9:24pm

HelloYoungBoy wrote: »

I am still getting the emails but there is definitely more of a delay between when the event occurs and the email, its not instant like it used to be

Got the order email 5 hours later, nothing about the deposit however

Iri17 · 02-03-2021 4:38pm

SauNewb wrote: »

Thanks.

I found the terms and conditions.
They look fairly solid - so I deleted my previous message.

2. Communication
Given that the Cash Account will be used exclusively as a clearing account for securities transactions, custody and administration of Client’s DeGiro account, the communication with flatex Bank is exclusively carried out via DeGiro's WebTrader. The Special Conditions Cash Account for DeGiro Clients and other contractual documents from flatex Bank are entered into via DeGiro’s WebTrader. Any amendments to the Special Conditions Cash Account for DeGiro Clients and other legal documents from flatex Bank shall be communicated to Client via DeGiro’s WebTrader and/or directly to Client’s e-mail.

3. Dispositions / Reference Account
It is not permitted to use this account for payment transactions (cheque withdrawals, direct debits, cheques, etc.) and therefore, this account is not considered as a payment account according to Article 2 (5) of Regulation (EU) No. 260/2012.

Hello everyone,

Do you know if:

1) We need to declare the Flatex cash account to Revenue as foreign bank account?

2) We need to declare the purchase of an ETF by form 11 even if it is Irish domiciled?

Thanks for your help!!

bish76 · 04-03-2021 9:28am

degiro playing April fool in March. Shows my portfolio is empty

bish76 · 04-03-2021 12:31pm

bish76 wrote: »

degiro playing April fool in March. Shows my portfolio is empty

Everything back to normal.

MugsGame · 04-03-2021 1:14pm

If you didn't request a custody account, that's just Degiro lending out your stock to short sellers :pac:

bish76 · 04-03-2021 5:40pm

MugsGame wrote: »

If you didn't request a custody account, that's just Degiro lending out your stock to short sellers :pac:

Thanks, good to know. It's not a custody account.

04-03-2021 5:47pm

bish76 wrote: »

Thanks, good to know. It's not a custody account.

You're remarkably sanguine considering someone is using your shares to drive down the value of your shares.

MugsGame · 04-03-2021 6:33pm

I was mostly joking - they should still show in your portfolio, even if Degiro are lending them out (as they are allowed to under their T&C for non-custody a/cs).

bish76 · 04-03-2021 8:04pm

MugsGame wrote: »

I was mostly joking - they should still show in your portfolio, even if Degiro are lending them out (as they are allowed to under their T&C for non-custody a/cs).

Okay so we are back to April fool....:eek:

sector_000 · 06-03-2021 2:00am

I hold Raytheon Technologies in my DeGiro a/c.
They're scheduled to pay a dividend..... and this appears in my "Upcoming Dividends" section.

However, unlike all other of my NYSE or NASDAQ stocks that show the usual 15% withholding tax, DeGiro shows a 26.4% withholding for this Raytheon. It's December dividend was the usual 15%.

Any ideas why the difference?

knorrstockpot · 06-03-2021 9:19am

Have started learning about investment and dabbling with a few stocks to get a feel for markets and stocks. Using Degiro and have a couple of questions if anybody can help explain in simple terms pls.

Looking at the money overview ‘pop-up’ (button beside available to trade) there are “To be converted” and “Total value cash account” amounts. The “To be converted” is a negative amount and “Total value cash account” is positive with net Total positive. What is the “To be converted” amount and where/how is it calculated?

Thanks.

Taylor365 · 06-03-2021 12:27pm

sector_000 wrote: »

I hold Raytheon Technologies in my DeGiro a/c.
They're scheduled to pay a dividend..... and this appears in my "Upcoming Dividends" section.

However, unlike all other of my NYSE or NASDAQ stocks that show the usual 15% withholding tax, DeGiro shows a 26.4% withholding for this Raytheon. It's December dividend was the usual 15%.

Any ideas why the difference?

They have a "Green" list. If company isn't on it, the tax isn't withheld.

RTX isn't on it for their own magical reasons.

Captainsatnav · 09-03-2021 12:06am

Can anyone else confirm certain NYSE tickers aren't showing up on Degiro? Pintrest for example...

One More Toy · 09-03-2021 12:09am

Captainsatnav wrote: »

Can anyone else confirm certain NYSE tickers aren't showing up on Degiro? Pintrest for example...

Can confirm

Skippy along · 09-03-2021 12:13am

Pins works for me

Captainsatnav · 09-03-2021 12:22am

Skippy along wrote: »

Pins works for me

Why I wonder? I did the quiz etc

Skippy along · 09-03-2021 12:30am

Captainsatnav wrote: »

Why I wonder? I did the quiz etc

Here's a pic ... Did the just a minute Larry gogan quiz as well 🙄

One More Toy · 09-03-2021 12:32am

Captainsatnav wrote: »

Why I wonder? I did the quiz etc

Same all quizzes done also

dotsman · 09-03-2021 1:09am

Pinterest is there for me. Not aware of any normal US stock that is missing.

Captainsatnav · 09-03-2021 9:00am

dotsman wrote: »

Pinterest is there for me. Not aware of any normal US stock that is missing.

Thanks, they're listed again for me now as of this morn. Was just searching for a couple of MF recommendations yesterday and for whatever reason the NYSE listed ones weren't showing. Ta.

Mav11 · 09-03-2021 9:36am

I see that a lot of ISEQ listed shares have gone from real time / 15 min delay, to End of Day (ED) update only.

09-03-2021 11:56am

Mav11 wrote: »

I see that a lot of ISEQ listed shares have gone from real time / 15 min delay, to End of Day (ED) update only.

Early 20th century stuff. Hell, they even had stock ticker updates back then .

Mav11 · 09-03-2021 2:49pm

Deleted User wrote: »

Early 20th century stuff. Hell, they even had stock ticker updates back then .

Yeah, I’m finding Degiro to be getting increasingly unreliable. Any decent alternatives?

Bob24 · 09-03-2021 6:42pm

Mav11 wrote: »

Yeah, I’m finding Degiro to be getting increasingly unreliable. Any decent alternatives?

I also feel they have been going downhill in the past few months. I am wondering if this has anything to do with them being purchased by Flatex.

I think it is hard to find an alternative with the same ease of use and cheap fees while being what I'd call a proper broker (meaning access to most markets in North America, Europe, and Asia and having the option to transfer position in and out).

Trading 212 looks nice and polished but is lacking on my last point.

Interactive Brokers is a very solid solution (even more so than DEGIRO) and at a reasonable cost - but not as user friendly and it can be a bit complex and overkill for a retail investor (the UI, but also the way they handle FX conversion and in general the added complexity across the board which will appeal sophisticated investors but might be more of a hindrance for many retail investors).

Mav11 · 09-03-2021 10:13pm

Bob24 wrote: »

I also feel they have been going downhill in the past few months. I am wondering if this has anything to do with them being purchased by Flatex.

I think it is hard to find an alternative with the same ease of use and cheap fees while being what I'd call a proper broker (meaning access to most markets in North America, Europe, and Asia and having the option to transfer position in and out).

Trading 212 looks nice and polished but is lacking on my last point.

Interactive Brokers is a very solid solution (even more so than DEGIRO) and at a reasonable cost - but not as user friendly and it can be a bit complex and overkill for a retail investor (the UI, but also the way they handle FX conversion and in general the added complexity across the board which will appeal sophisticated investors but might be more of a hindrance for many retail investors).

Thanks Bob24. I’m primarily trading on the Lse and Ise but finding them practically useless on the Ise (have to look up yahoo or google for a price) at this point.

Customer service has also gone to the dogs. Taking weeks to get replies to email queries.

Captainsatnav · 10-03-2021 12:37pm

Is there a longer than usual delay in depositing funds? made a bank transfer via PTSB online on the 4th (last Thursday) it's now Wednesday and nothing showing as 'Available to Trade'...

Using DeGiro

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