De'Longhi Magnifica Bean to Cup Espresso/Cappuccino Maker £199

mad m · 28-11-2017 1:53am

https://m.media-amazon.com/images/G/02/uk-kitchen/2017/November/DelonghiFreeGifts._CB512469510_.pdf

Says UK delivery only but chance your arm with PM

Niveus Tauri · 28-11-2017 4:14pm

Just spoke to customer care , apparently its not a stock issue but some courier company allocation issue from fulfillment center that delivers to Ireland.

Did anyone ordered and received their coffee maker recently ?

theduffer · 28-11-2017 4:19pm

Niveus Tauri wrote: »

Just spoke to customer care , apparently its not a stock issue but some courier company allocation issue from fulfillment center that delivers to Ireland.

Did anyone ordered and received their coffee maker recently ?

There has been no move on my order i placed on the 24th.. did they indicate when the issue with the courier company is likely to be resolved?

keyboard_cat · 28-11-2017 4:30pm

theduffer wrote: »

There has been no move on my order i placed on the 24th.. did they indicate when the issue with the courier company is likely to be resolved?

My order from the warehouse placed on the 23rd was dispatched yesterday morning but has not moved still at the "Parcel has been handed over to the carrier and is in transit" stage. It is due to be delivered Thursday so will see what happens. Strangely the money came out of my account but a few days ago but the transaction disappeared today and the money is back in my account so not sure what thats about

Irish Raven · 28-11-2017 7:24pm

Courier issue with Ireland....i orderedmine to a uk parcel motel address....so that cant be problem with irish courier....

Niveus Tauri · 28-11-2017 7:26pm

Irish Raven wrote: »

Courier issue with Ireland....i orderedmine to a uk parcel motel address....so that cant be problem with irish courier....

Yep , was thinking to change the delivery address to parcelmotel , but no idea how big and heavy it its , Only coffee machine is 10KG i will add at least one kilo for packaging. if it will fit to locker may be ok , but if not i dont want to pay 25euro extra

28-11-2017 7:29pm

just ordered one today - still at £199. in no big rush. once it arrives before Christmas I'll be happy.

Irish Raven · 28-11-2017 7:37pm

Niveus Tauri wrote:

Yep , was thinking to change the delivery address to parcelmotel , but no idea how big and heavy it its , Only coffee machine is 10KG i will add at least one kilo for packaging. if it will fit to locker may be ok , but if not i dont want to pay 25euro extra

Just an update....received email there saying it has been dispatched!! Happy days...due to arrive at uk address friday!

sweetie · 28-11-2017 7:52pm

logistic wrote:

Whats the other site?

Probably delonghi's own site.

28-11-2017 8:36pm

logistic wrote: »

Whats the other site?

I pm'd the poster here.
he said that it was co op electrical
the price there was 200 but has gone up now to 250

upandcumming · 28-11-2017 9:11pm

glasso wrote: »

just ordered one today - still at £199. in no big rush. once it arrives before Christmas I'll be happy.

Yea just got £200 in Amazon vouchers and now at £250...

keyboard_cat · 29-11-2017 9:04am

Anyone know if the esam4200 takes a water filter and if so what filter do I need?
I can only find filters for other models.

emy · 29-11-2017 9:47am

keyboard_cat wrote: »

Anyone know if the esam4200 takes a water filter and if so what filter do I need?
I can only find filters for other models.

According to their website it does require a cartridge filter, but even with that one attached I would not trust it. It can be used, there is no harm in it, better than nothing. Personally I have filter system installed under the sink and use it for domestic purpose, also fill the water tank when needs.
I fixed lots off coffees machines equipped with water systems, but none of them could stop 100% the limescale. The coffee boiler and steam boiler always are the victim of it.
To keep the machine clean, use that cartridge filter provided, descale the machine regularly, I use second stage of water filter (now my water system needs service, I ll do it myself), instead, I use water from Brita water filter.
One more thing is to remove the brewing unit, clean it up and use silicone grease for brewing sealing and around the piston area, each fortnight. If all these are not working call me

This is the cartridge filter:
https://www.4delonghi.co.uk/magnifica/esam-4200/water-filter/product.pl?pid=955782&path=606454,640999&refine=filter&model_ref=566716

Tazium · 29-11-2017 10:16am

How does this machine compare to the Gaggia Brera? From what I've gathered so far, the Gaggia doesn't have an auto-off function but it's quieter and faster to first brew, with a larger water tank.

My Rancilo Silvia is not getting any love these days and Nespresso is more expensive in the longer run so thinking of moving to a bean-to-cup.

illdoit2morrow · 29-11-2017 11:37am

emy wrote: »

According to their website it does require a cartridge filter, but even with that one attached I would not trust it. It can be used, there is no harm in it, better than nothing. Personally I have filter system installed under the sink and use it for domestic purpose, also fill the water tank when needs.
I fixed lots off coffees machines equipped with water systems, but none of them could stop 100% the limescale. The coffee boiler and steam boiler always are the victim of it.
To keep the machine clean, use that cartridge filter provided, descale the machine regularly, I use second stage of water filter (now my water system needs service, I ll do it myself), instead, I use water from Brita water filter.
One more thing is to remove the brewing unit, clean it up and use silicone grease for brewing sealing and around the piston area, each fortnight. If all these are not working call me
This is the cartridge filter:
https://www.4delonghi.co.uk/magnifica/esam-4200/water-filter/product.pl?pid=955782&path=606454,640999&refine=filter&model_ref=566716

Hi Emy,

Interesting post about machine maintenance. I use a brita jug to filter the water i put in my machine and descale it when the descale light comes on the machine. I also use the silicone grease as in this video.

What do you mean by lubricating the piston area? Is there a youtube video showing what to do?

TIA

emy · 29-11-2017 12:48pm

illdoit2morrow wrote: »

Hi Emy,

Interesting post about machine maintenance. I use a brita jug to filter the water i put in my machine and descale it when the descale light comes on the machine. I also use the silicone grease as in this video.

What do you mean by lubricating the piston area? Is there a youtube video showing what to do?

TIA

Well, "brewing sealing and around the piston area", remove the O-ring clean it up, get a screwdriver and remove the sieve and clean it inside of it, put the sieve against the light and see if all the holes are cleaned of stuck waste coffee, if not get a needle and clean them out. Any movement parts inside the brewing unit (most are plastic), put a bit of silicon to have nice movement up and down. When all the parts are nice and clean, put them back together and grease the O-ring around it.
The most important thing for an automatic machine is the brewing unit, if is not cleaned ant greased it will:
- put to much pressure to the group gear motor and it will be jammed or burn (in time).
- noise will be louder
- the temp. of the moving parts it will increase, beside the sound it could brake some of them (I have seen a few times)
These are only a few things which could occur as a result of poor maintenance of the brewing unit..

supue · 30-11-2017 12:22am

That's a new one for me - I have never done anything to grease that in over a year of daily usage. Any suggestions of where I could pick up that food safe grease around Dublin?

CeilingFly · 30-11-2017 10:25am

Nespresso machine for sale

I plumped for the Melitta cafe Solo - warehouse deal after discount £145. Arrived yesterday - now wonder why I didn't go bean to cup years ago.

If you see the Melitta machines on offer, they are superb and unbelievably easy to clean / maintain.

Jo Satan · 30-11-2017 11:46am

I contacted Amazon this morning, they said that they were 'upgrading' my delivery method and
that I should expect delivery between the 5th and 7th of December

ryant1981 · 30-11-2017 1:15pm

Jo Satan wrote: »

I contacted Amazon this morning, they said that they were 'upgrading' my delivery method and
that I should expect delivery between the 5th and 7th of December

Hey Jo, when did you place your order ?

Niveus Tauri · 30-11-2017 1:20pm

Jo Satan wrote: »

I contacted Amazon this morning, they said that they were 'upgrading' my delivery method and
that I should expect delivery between the 5th and 7th of December

They upgraded mine good few days ago , order placed on 23rd early morning . No movement yet , no eta , no dispatch .
As an apology they gave me one more month free prime membership. but i dont need prime membership , i need my coffee machine

Does your order shows estimated delivery time on order details page ?

givecredit · 30-11-2017 1:24pm

Niveus Tauri wrote: »

They upgraded mine good few days ago , order placed on 23rd early morning . No movement yet , no eta , no dispatch .
As an apology they gave me one more month free prime membership. but i dont need prime membership , i need my coffee machine

Does your order shows estimated delivery time on order details page ?

I ordered mine on 23rd from their warehouse. It was delivered today. Looking forward to my coffee....Not bad for €170.00

Niveus Tauri · 30-11-2017 1:44pm

givecredit wrote: »

I ordered mine on 23rd from their warehouse. It was delivered today. Looking forward to my coffee....Not bad for €170.00

The warehouse items coming from different fulfillment center according to their customer care .

Jo Satan · 30-11-2017 7:36pm

ryant1981 wrote: »

Hey Jo, when did you place your order ?

I ordered on the 23rd Nov

Niveus Tauri wrote: »

Does your order shows estimated delivery time on order details page ?

No update on my order details page.
When you were told of an upgrade did you get a firm date?

emy · 30-11-2017 7:57pm

supue wrote: »

That's a new one for me - I have never done anything to grease that in over a year of daily usage. Any suggestions of where I could pick up that food safe grease around Dublin?

Amazon has lots of these. I do not know where you can get here in Dublin, though the one I got, I bought it from somewhere in Dublin but i can not remember.

mad m · 30-11-2017 9:22pm

givecredit wrote: »

I ordered mine on 23rd from their warehouse. It was delivered today. Looking forward to my coffee....Not bad for €170.00

Don’t forget to register your machine below for 3 bags of coffee and a descaler kit

http://delonghioffers.com/coffee/

http://www.debenhams.ie/wcsstore/DebenhamsIESite/Img/PDF_Popup/131117_ECAM350.pdf

Esse85 · 30-11-2017 10:48pm

Delivery date pending on mine too.

Ordered the 23rd.

Niveus Tauri · 01-12-2017 10:21am

Jo Satan wrote: »

I ordered on the 23rd Nov

No update on my order details page.
When you were told of an upgrade did you get a firm date?

No firm date given, still same issue, will contact them in the afternoon to see what's the story now

devil-80 · 01-12-2017 2:02pm

mad m wrote: »

Don’t forget to register your machine below for 3 bags of coffee and a descaler kit

http://delonghioffers.com/coffee/

http://www.debenhams.ie/wcsstore/DebenhamsIESite/Img/PDF_Popup/131117_ECAM350.pdf

Hi,
On that website says onli for UK residents http://delonghioffers.com/coffee/
how did you manage to get it posted to IE?

racersedge · 01-12-2017 2:08pm

Just fell across this thread. At least I’m not the only one waiting on it! Ordered it for the wife for Christmas and was hovering over the idea of cancelling. At least I’m not the only one in the waiting boat!

emo72 · 01-12-2017 2:13pm

I don't mind waiting, it's not knowing that I hate.

LizardKing · 01-12-2017 8:48pm

Just off the chat with the Amazon rep and he "expedited the delivery method" (I had chosen standard) - said i should get a delivery email in 24-48 hours and the item in 4-5 days. Hopefully .. looking forward to my first brew!

Niveus Tauri · 02-12-2017 1:26am

LizardKing wrote: »

Just off the chat with the Amazon rep and he "expedited the delivery method" (I had chosen standard) - said i should get a delivery email in 24-48 hours and the item in 4-5 days. Hopefully .. looking forward to my first brew!

Does it show delivery ETA on your order details page?

Esse85 · 02-12-2017 7:47am

I emailed CS saying I'd ordered on 23rd and hoped to of had the machine by now. Response below. The scrip is very empathetic and personal.

"Hi,
I understand that you'd had ordered this item a week ago and it has not been shipped yet. Please accept my apology for the inconvenience caused due to this order. Let me look into this for you and I'll do my best to help you with this.

I've checked and can see that your order #202-81 is delayed because of some unforeseen error at the fulfilment centre. Please accept my sincere apologies for this delay.

As our valued customer, your satisfaction is our top priority and we certainly do not intend to cause inconvenience to you. Please be assured that we are here to make things easier for you and prevent you from bearing any loss.

Please be assured, I have asked our transportation department to look into this order for you. Please note that while most issues are resolved within 2-3 business days. They will contact you again within 2-3 business days with an update. Please be aware that this is the maximum amount of time it will take for us to update you.

On a personal level, I highly appreciate your patience, cooperation and understanding in this matter. Please give us another chance to make you proud and we'll do our best to live up to your expectations. Do remember that you can always reach out to us, if you require further assistance and we'll be delighted to help.

You take care now. Have a great weekend "

LOL

racersedge · 02-12-2017 9:18am

I got a similar email from them after sending one yesterday myself. Then a couple of hours later my delivery date got updated from a “we don’t know” to a ‘December 6-12’. Only time will tell if that is just them fudging the goal posts.

LizardKing · 02-12-2017 11:28am

Niveus Tauri wrote: »

Does it show delivery ETA on your order details page?

No still says unknown 😖

Irish Raven · 02-12-2017 10:27pm

Mine is allegedly with parcel motel....ill believe it when i have it out of the box, and pouring coffee!!

Niveus Tauri · 02-12-2017 11:57pm

Irish Raven wrote: »

Mine is allegedly with parcel motel....ill believe it when i have it out of the box, and pouring coffee!!

how much was parcel motels fee on that one ?

asharkman · 04-12-2017 9:49am

Ordered on the 24th of Nov, no delivery date, orders screen just says "We'll e-mail you when we have a delivery date"

I contacted chat support on amazon wondering where it was.
"I have checked and can see that delivery date has not been given for the item. Upon checking further, I can see that the item entered the shipping process on 3 December 2017 and the item is now at the final stage of dispatch process. Please be assured that an email confirmation with the tracking and delivery details will be sent to you as soon as the item has been dispatched."

Mines a Christmas present, but still I'd rather have it now than be worrying about not getting it!!!!
They could do with providing a bit more info than that panic inducing message, even a ball park would be handy.

Niveus Tauri · 04-12-2017 1:13pm

some update on my order placed on 23rd
after lots of chat sessions to customer care , something changed yesterday .
Now its showing "preparing for dispatch" instead of "dispatch date pending"
however the message about delivery date is still there "Delivery estimate: We need a little more time to provide you with a good estimate. We'll notify you via e-mail as soon as we have an estimated delivery date."

hope will get this dispatched soon

Eve12345 · 04-12-2017 4:08pm

Spoke to supervisor today, said they have no direct contact to a fulfilment centre so any requests are just escalated. Got told numerous different excuses each time I contacted them before, the best one was to cancel the order and re-order.

emy · 04-12-2017 4:20pm

asharkman wrote: »

Ordered on the 24th of Nov, no delivery date, orders screen just says "We'll e-mail you when we have a delivery date"

Same message here. I cancelled it and continue using my Saphirea for now, although it would have been a good buy!

odddavey · 04-12-2017 5:54pm

emy wrote: »

Same message here. I cancelled it and continue using my Saphirea for now, although it would have been a good buy!

It's now at 250£. Would love one but can't justify the price. Only me who drinks coffee.

smileyme1984 · 04-12-2017 10:08pm

Ordered one on the 27th and got an email earlier to say it is ready for dispatch with arrival date expected as 8th-12th December!

Fingers crossed it's here for Christmas!

racersedge · 05-12-2017 8:26am

Got a dispatched email early this morning (ordered on the 24th)

Niveus Tauri · 05-12-2017 10:56am

racersedge wrote: »

Got a dispatched email early this morning (ordered on the 24th)

To parcel motel or Irish address ?

LizardKing · 05-12-2017 12:46pm

Still nothing changed for me ... I got back onto Help chat and was told to wait another 24 hours , they assured me they'd have an update sent to me either way. pretty frustrating ...

Andy Magic · 05-12-2017 12:51pm

Excellent machine, love my one. You can choose two different cup sizes also.

DarkBlonde · 05-12-2017 4:51pm

I ordered on the 30th November. I had the same problem with unknown delivery date. I contacted customer support twice and got more or less the same type of replies you guys were getting here.

Anyhow just now I went in and changed my delivery address to my parcel wizard one and the delivery date updated to the 8th of December. So then I switched the delivery address back to my original address and I’m getting a delivery date between the 7th to the 11th. So it’s worth a try for anyone still stuck in limbo.

Irish Raven · 05-12-2017 6:19pm

Just collected mine....ordered it on 23rd...came via parcel motel....

Quick Q or anyone that has one...have it set up, filled with water and beans...its turned on...3 lights are flashing....and have been for a few minutes...is this normal? Like an initial start up?

De'Longhi Magnifica Bean to Cup Espresso/Cappuccino Maker £199

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