Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Slow site performance

12357

Comments

  • #202
    Yggr of Asgard
    Registered Users, Registered Users 2 Posts: 5,231 ✭✭✭Yggr of Asgard


    HeidiHeidi wrote: »
    It might have for you, but it didn't for others.....

    That might be, but here is where it shows that there is a need for explanation.

    Same System:
    Chrome - cookies cleared - wonderfull performance
    Firefox - cookies not cleared - crawling

    So clear cookied on Firefox and voila wonderfull performance.

    Same on a different system and different ISP
    Chrome, Opera, Internet Explorer (chromium) all fine once the cookies are are cleared but with older cookies bad.

    So maybe there is more to it why it does not work for some, but clearly if you destroy the cookies it works fine.


  • #203
    HeidiHeidi
    Registered Users, Registered Users 2 Posts: 29,524 ✭✭✭✭HeidiHeidi


    Yggr of Asgard wrote: »
    That might be, but here is where it shows that there is a need for explanation.

    Same System:
    Chrome - cookies cleared - wonderfull performance
    Firefox - cookies not cleared - crawling

    So clear cookied on Firefox and voila wonderfull performance.

    Same on a different system and different ISP
    Chrome, Opera, Internet Explorer (chromium) all fine once the cookies are are cleared but with older cookies bad.

    So maybe there is more to it why it does not work for some, but clearly if you destroy the cookies it works fine.

    I've just tried clearing cookies (again) on firefox, and now I can't log in at all.


  • #204
    Yggr of Asgard
    Registered Users, Registered Users 2 Posts: 5,231 ✭✭✭Yggr of Asgard


    HeidiHeidi wrote: »
    I've just tried clearing cookies (again) on firefox, and now I can't log in at all.

    Sorry to hear that.

    I had a cloudflare screen a few minutes ago but now it's back for me.

    Try again and also give https://touch.boards.ie/ a try. Noticed on my iOS that safari goes to that that site and works fine without any cookie clearing but IE goes to the desktop site which only works since clearing my cookies.


  • #205
    Gen.Zhukov
    Registered Users, Registered Users 2 Posts: 2,009 ✭✭✭Gen.Zhukov


    Did anyone that is still having trouble try running CCleaner as mentioned in my previous post?


  • #206
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,680 CMod ✭✭✭✭Sad Professor


    Just clearing cookies doesn't always work. With Safari on the Mac I cleared cookies/website data multiple times with no improvement. (During this time Chrome for Mac and the touch site on iOS were working perfectly.) It wasn't until I deleted Boards from Safari's website data and history and restarted that the site started loading properly again.


  • #207
    Gen.Zhukov
    Registered Users, Registered Users 2 Posts: 2,009 ✭✭✭Gen.Zhukov


    The reasons I mentioned that cleaner are-
    1. it worked for me
    2. for years I would delete browsing history and after that run cleaner. Cleaner always finds and removes between 16 and 30mbs that deleting history seems to miss (presumably the cookies)


  • #208
    Esel
    Registered Users, Registered Users 2 Posts: 22,495 ✭✭✭✭Esel


    Gen.Zhukov wrote: »
    The reasons I mentioned that cleaner are-
    1. it worked for me
    2. for years I would delete browsing history and after that run cleaner. Cleaner always finds and removes between 16 and 30mbs that deleting history seems to miss (presumably the cookies)
    I don't think any set of cookies would be that big though?

    Not your ornery onager



  • #209
    Gen.Zhukov
    Registered Users, Registered Users 2 Posts: 2,009 ✭✭✭Gen.Zhukov


    Esel wrote: »
    I don't think any set of cookies would be that big though?

    I've actually no idea what it's finding/removing, I just know I'm flying around the site now after days of my head being wrecked.


  • #210
    corks finest
    Registered Users, Registered Users 2 Posts: 8,703 ✭✭✭corks finest


    Gen.Zhukov wrote: »
    I've actually no idea what it's finding/removing, I just know I'm flying around the site now after days of my head being wrecked.

    Check
    boards.ie screenshot
    Boards.ieWebsite Name:
    www.boards.ieURL Checked:
    no responseResponse Time:
    ~5 days 4 hoursDown For:
    DOWN
    Boards.ie is DOWN for everyone.
    It is not just you. The server is not responding...


  • Advertisement
  • #211
    Harry Palmr
    Closed Accounts Posts: 40,061 ✭✭✭✭Harry Palmr


    Esel wrote: »
    I don't think any set of cookies would be that big though?

    Could be local storage files of typically 2 or 3 mb.


  • #212
    trellheim
    Registered Users, Registered Users 2 Posts: 5,964 ✭✭✭trellheim


    the site remains slow in incognito mode in Chrome. By definition, this means cookies cannot be the issue unless Incognito hasn't been doing what we all thought it does for the last few years.

    Must be a server side issue.


  • #213
    JTMan
    Registered Users, Registered Users 2 Posts: 5,542 ✭✭✭JTMan


    Going incognito did not work for me either.

    However, following all the cookie steps as spelt out here worked for me.

    The issue is cookie related.


  • #214
    HeidiHeidi
    Registered Users, Registered Users 2 Posts: 29,524 ✭✭✭✭HeidiHeidi


    JTMan wrote: »
    Going incognito did not work for me either.

    However, following all the cookie steps as spelt out here worked for me.

    The issue is cookie related.

    It worked for you but that didn't work for others (me included).

    According to Mark from boards a few days ago, it's something to do with nodes, whatever that means.

    An update from boards would be nice at some stage, I didn't think it'd drag on this long tbh.


  • #215
    Stheno
    Moderators, Business & Finance Moderators, Science, Health & Environment Moderators, Society & Culture Moderators Posts: 51,688 Mod ✭✭✭✭Stheno


    HeidiHeidi wrote: »
    It worked for you but that didn't work for others (me included).

    According to Mark from boards a few days ago, it's something to do with nodes, whatever that means.

    An update from boards would be nice at some stage, I didn't think it'd drag on this long tbh.

    Chrome incognito worked fro me on my phone


  • #216
    PommieBast
    Registered Users, Registered Users 2 Posts: 2,804 ✭✭✭PommieBast


    General page loads seem OK at the moment but posting of replies is very slow. Often times out with a database error even though the post is usually successful.


  • Advertisement
  • #217
    HeidiHeidi
    Registered Users, Registered Users 2 Posts: 29,524 ✭✭✭✭HeidiHeidi


    Stheno wrote: »
    Chrome incognito worked fro me on my phone

    That worked for me for a couple of days, but packed up again yesterday (I think, can't keep track of all the variations)

    The only thing working properly for me (for now) is Chrome on an android tablet.


  • #218
    Silly Gilly
    Registered Users Posts: 128 ✭✭Silly Gilly


    trellheim wrote: »
    the site remains slow in incognito mode in Chrome. By definition, this means cookies cannot be the issue unless Incognito hasn't been doing what we all thought it does for the last few years.

    Must be a server side issue.

    It's obviously server side, likely some hardware has failed or is in the process of failing. How the cookies tie into the overall picture I'm not sure as I don't know how the Boards infrastructure is set up.

    The question will be if it requires expensive new hardware to fix will the site owners be willing to spend more money in a period when revenue has collapsed.


  • #219
    Stheno
    Moderators, Business & Finance Moderators, Science, Health & Environment Moderators, Society & Culture Moderators Posts: 51,688 Mod ✭✭✭✭Stheno


    HeidiHeidi wrote: »
    That worked for me for a couple of days, but packed up again yesterday (I think, can't keep track of all the variations)

    The only thing working properly for me (for now) is Chrome on an android tablet.

    Bugger :)


  • #220
    JTMan
    Registered Users, Registered Users 2 Posts: 5,542 ✭✭✭JTMan


    HeidiHeidi wrote: »
    According to Mark from boards a few days ago, it's something to do with nodes, whatever that means.

    Curious question, how can changing cookie settings work if the issue is node related?
    HeidiHeidi wrote: »
    An update from boards would be nice at some stage, I didn't think it'd drag on this long tbh.

    100% agreed. Surprising that there is not more frequent updates.


  • #221
    Chuck Noland
    Registered Users, Registered Users 2 Posts: 1,911 ✭✭✭Chuck Noland


    Last few days it’s been almost useless


  • Advertisement
  • #222
    Gerry Wicklow
    Registered Users, Registered Users 2 Posts: 4,558 ✭✭✭Gerry Wicklow


    Tried all that clearing cookies. Worked fine for a while now its gone again on Firefox and Chromium. Think I'll just d without my fix of Boards for a while.


  • #223
    Gerry Wicklow
    Registered Users, Registered Users 2 Posts: 4,558 ✭✭✭Gerry Wicklow


    Tried all that clearing cookies. Worked fine for a while now its gone again on Firefox and Chromium. Think I'll just do without my fix of Boards for a while.


  • #224
    trellheim
    Registered Users, Registered Users 2 Posts: 5,964 ✭✭✭trellheim


    The question will be if it requires expensive new hardware to fix will the site owners be willing to spend more money in a period when revenue has collapsed.

    well if its running in aws then hardware doesnt really matter and because ad revenue is based on impressions i.e number of pages loaded (roughly) then there should be a strong imperative to fix as impression count must be way down


  • #225
    JTMan
    Registered Users, Registered Users 2 Posts: 5,542 ✭✭✭JTMan


    Gerry Wicklow wrote: »
    Tried all that clearing cookies. .

    Did you BOTH clear cookies and also add an allowance for cookies for Boards.ie?

    I think some people are doing the first step without doing the second step. For some unknown reason, both steps need to be done.


  • #226
    Silly Gilly
    Registered Users Posts: 128 ✭✭Silly Gilly


    trellheim wrote: »
    well if its running in aws then hardware doesnt really matter and because ad revenue is based on impressions i.e number of pages loaded (roughly) then there should be a strong imperative to fix as impression count must be way down

    I think the search may be using AWS but the main site is still on dedicated hardware in Digiweb as far as I know.


  • #227
    [Deleted User]
    Posts: 7,712 ✭✭✭ [Deleted User]


    Says a lot that they’ve put up a banner ad rather than reply here. Can’t beat that Boards customer service.


  • #228
    Penfailed
    Registered Users, Registered Users 2 Posts: 7,644 ✭✭✭Penfailed


    ReginaldSmythV wrote: »
    Says a lot that they’ve put up a banner ad rather than reply here. Can’t beat that Boards customer service.

    A banner ad, that you can't even see on the mobile version?

    Gigs '24 - Ben Ottewell and Ian Ball (Gomez), The Jesus & Mary Chain, The Smashing Pumpkins/Weezer, Pearl Jam, Green Day, Stendhal Festival, Forest Fest, Electric Picnic, Pixies, Ride, Therapy?, Public Service Broadcasting, IDLES(x2), And So I Watch You From Afar



  • #229
    [Deleted User]
    Posts: 7,712 ✭✭✭ [Deleted User]


    Penfailed wrote: »
    A banner ad, that you can't even see on the mobile version?

    Token.


  • #230
    Tork
    Registered Users, Registered Users 2 Posts: 3,455 ✭✭✭Tork


    JTMan wrote: »
    Did you BOTH clear cookies and also add an allowance for cookies for Boards.ie?

    I think some people are doing the first step without doing the second step. For some unknown reason, both steps need to be done.

    I tried that, exactly as the instructions told me. It didn't work :(

    Anyway, we shouldn't have to be trying all these workarounds just to try and use boards. I'm starting to get the feeling that they either don't know how to fix this or no longer have people on their payroll who can.


  • #231
    WoollyRedHat
    Registered Users, Registered Users 2 Posts: 10,462 ✭✭✭✭WoollyRedHat


    Hopefully Covid has been dealt with by time this finally posts


  • Advertisement
  • #232
    Hotblack Desiato
    Registered Users, Registered Users 2 Posts: 35,466 ✭✭✭✭Hotblack Desiato


    JTMan wrote: »
    Perhaps Boards.ie staff could give a quick update on how things are going with resolving this issue?

    You posted that on a Sunday afternoon on a Bank Holiday weekend, during a global crisis which is disrupting businesses of all kinds? Yeah. Sure what else would they be doing...

    Scrap the cap!



  • #233
    [Deleted User]
    Posts: 7,712 ✭✭✭ [Deleted User]


    Hotblack Desiato wrote: »
    On a Sunday afternoon on a Bank Holiday weekend, during a global crisis which is disrupting businesses of all kinds? Yeah. Sure what else would they be doing...

    Then let someone else do it that will. We’ve heard that too many times from them. It’s not as if everyone is tied up with other activities anyway.


  • #234
    EmptyTree
    Registered Users, Registered Users 2 Posts: 749 ✭✭✭EmptyTree


    ReginaldSmythV wrote: »
    Says a lot that they’ve put up a banner ad rather than reply here. Can’t beat that Boards customer service.
    Not sure I agree with this, normally I find boards very good at responding in a timely manner - makes the radio silence around this whole thing over the last few days very confusing.
    Hotblack Desiato wrote: »
    You posted that on a Sunday afternoon on a Bank Holiday weekend, during a global crisis which is disrupting businesses of all kinds? Yeah. Sure what else would they be doing...
    Can't say I agree with this either. There has almost certainly been a decline in user numbers over the last few years in this site (IMO), the pandemic has probably resulted in something of a resurgence in activity. To allow what has happened over the last few days to continue over a bank holiday weekend is going to drive people away, less clicks will mean less revenue. I would have thought it would be in their interest to get it sorted (on the other hand the fix may not be that straightforward)


  • #235
    Gerry Wicklow
    Registered Users, Registered Users 2 Posts: 4,558 ✭✭✭Gerry Wicklow


    EmptyTree wrote: »
    Not sure I agree with this, normally I find boards very good at responding in a timely manner - makes the radio silence around this whole thing over the last few days very confusing.
    .....
    +1 on this


  • #236
    corks finest
    Registered Users, Registered Users 2 Posts: 8,703 ✭✭✭corks finest


    Gerry Wicklow wrote: »
    +1 on this

    " There may be trouble ahead"
    _
    _
    going on since last year,not covid related methinks


  • #237
    [Deleted User]
    Posts: 31,118 ✭✭✭✭ [Deleted User]


    With the high demand for "server space" due to all of the home working employees, it wouldn't surprise me if we find that boards.ie has had some of its resources "reallocated" to top tier customers!


  • #238
    Tork
    Registered Users, Registered Users 2 Posts: 3,455 ✭✭✭Tork


    Got a Cloudflare error this morning.


  • #239
    Lewis_Benson
    Registered Users, Registered Users 2 Posts: 2,144 ✭✭✭Lewis_Benson


    Hotblack Desiato wrote: »
    You posted that on a Sunday afternoon on a Bank Holiday weekend, during a global crisis which is disrupting businesses of all kinds? Yeah. Sure what else would they be doing...

    That, plus it's not like we are paying for a service and have SLA's in place.


  • #240
    ancapailldorcha
    Moderators, Category Moderators, Science, Health & Environment Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 39,537 CMod ✭✭✭✭ancapailldorcha


    Seems to be better now touch wood.

    The foreigner residing among you must be treated as your native-born. Love them as yourself, for you were foreigners in Egypt. I am the LORD your God.

    Leviticus 19:34



  • Advertisement
  • #241
    Tork
    Registered Users, Registered Users 2 Posts: 3,455 ✭✭✭Tork


    Subscribers are, though I have no idea how many of those they have at any time. They also get money from advertising. If they don't fix boards, there will be a drop in both. They also risk losing what members the site still has if they can't use it. This site was running like molasses before the weekend and there have been people having trouble with the touch site redirecting them to 20 year old threads. Unless the intention is for them to run boards into the ground, it's commercial suicide to leave it in the state it is.

    Edit: It seems to be working fine again. Yay! Let's hope they've found out what it was that was causing the problem and can avoid it recurring.


  • #242
    trellheim
    Registered Users, Registered Users 2 Posts: 5,964 ✭✭✭trellheim


    Performance has now returned to normal. It looks as if support came back on shift after the holiday weekend. Well done to the support staff, but really, folks, leaving it that bad over the weekend does not look good.


  • #243
    _Kaiser_
    Registered Users, Registered Users 2 Posts: 28,928 ✭✭✭✭_Kaiser_


    Tork wrote: »
    Got a Cloudflare error this morning.

    Same.. looks like someone rebooted something and now everything seems to be back to normal.


  • #244
    Alun
    Registered Users, Registered Users 2 Posts: 21,486 ✭✭✭✭Alun


    Seems to me like the site is actually running faster now than ever.


  • #245
    The_Conductor
    Moderators, Society & Culture Moderators Posts: 32,285 Mod ✭✭✭✭The_Conductor


    Well done who-ever did what-ever was needed to be done- we're positively flying now!


  • #246
    _Kaiser_
    Registered Users, Registered Users 2 Posts: 28,928 ✭✭✭✭_Kaiser_


    Alun wrote: »
    Seems to me like the site is actually running faster now than ever.

    Yep but give it a while yet. It might just be that visitor numbers are way down after the last week of crawling performance.

    But, it's good to have things back to normal regardless.


  • Advertisement
  • #247
    greasepalm
    Registered Users, Registered Users 2 Posts: 5,444 ✭✭✭greasepalm


    Well done guys yes normality again returns.Where is the spam section for 300 posts to catch up on.


  • #248
    un5byh7sqpd2x0
    Closed Accounts Posts: 1,862 ✭✭✭un5byh7sqpd2x0


    _Kaiser_ wrote: »
    Yep but give it a while yet. It might just be that visitor numbers are way down after the last week of crawling performance.

    But, it's good to have things back to normal regardless.

    It was crawling 24/7 - it wasn't a visitor number issue.


  • #249
    corks finest
    Registered Users, Registered Users 2 Posts: 8,703 ✭✭✭corks finest


    All back thank you Boards.ie


  • #250
    Lewis_Benson
    Registered Users, Registered Users 2 Posts: 2,144 ✭✭✭Lewis_Benson


    Tork wrote: »
    Subscribers are, though I have no idea how many of those they have at any time. They also get money from advertising. If they don't fix boards, there will be a drop in both. They also risk losing what members the site still has if they can't use it. This site was running like molasses before the weekend and there have been people having trouble with the touch site redirecting them to 20 year old threads. Unless the intention is for them to run boards into the ground, it's commercial suicide to leave it in the state it is.

    Edit: It seems to be working fine again. Yay! Let's hope they've found out what it was that was causing the problem and can avoid it recurring.

    Was probably some sort of database issue.


  • #251
    _Kaiser_
    Registered Users, Registered Users 2 Posts: 28,928 ✭✭✭✭_Kaiser_


    Marina Elegant Queen wrote: »
    It was crawling 24/7 - it wasn't a visitor number issue.

    Agreed - I meant more that a lot of people may have given up in the last few days. When (or if) they return I'd expect things to return to a slightly worse performance than we have this morning - ie: as it was 2 weeks or so ago.


  • Advertisement
Advertisement