Originally Posted by Redditor
I booked a flight for an older relative and she can't be persuaded that the boarding passes I printed for her will get her onto the plane.
The ones they had for years has a bit at the bottom that was torn off at the gate.
Can anyone tell me what the story is with the new passes? Do they rip any off the page on the way through? Haven't been on Ryanair since last year myself.
Apologies for the trivial query, but she might give over if I can tell her what will happen at the gate.
Ryanair have stopped the practice of removing the lower half of the boarding pass sometime ago.
Just assure your older relative that the ticket will need to be scanned at the Boarding Channel/Security Gate Area and then at the Boarding Gate (Passport will also be required at Boarding Gate). Similar to what's done at the supermarket check out.
Based on my own personal experience traveling with elderly relatives, could I suggest that you book Fast Track
for you relative to get through the Boarding Channel / Security Gate Area. Depending on the time of day the main Boarding Channel area through to the Security Gate can border on mayhem, this can be quite stressful on an infrequent flyer. Whereas the Fast Track area involves no stress and the staff are most helpful.
You might also contact One Complete Solution, OCS,
these guys offer a great service and if your eldelrly relative is traveling solo, they can act as a travel companion from their office in the main departures area, until your relative boards the flight, including a golf buggy ride out to the Boarding Gates. Cannot recommend their service or their staff highly enough.