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Samsung Galaxy Buds for FREE when moving to Vodafone & TopUp 20 Euro

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    #392
    gerard2210
    Registered Users Posts: 547 ✭✭✭gerard2210


    Issac wrote: »
    I ported on the 22nd but no code yet. Is there way to contact them apart from Twitter and FB that I will actually get a response from? (I don't have a Twitter or FB account) thanks.

    Who did you port from? If you ported from 48 or Tesco after the 15th (or there abouts) you don't qualify for the offer. The codes are usually issued on Wednesday, you might get it this Wednesday if you qualify.


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    #393
    Issac
    Registered Users Posts: 508 ✭✭✭Issac


    gerard2210 wrote: »
    Who did you port from? If you ported from 48 or Tesco after the 15th (or there abouts) you don't qualify for the offer. The codes are usually issued on Wednesday, you might get it this Wednesday if you qualify.

    Came over from Eir. Were you sent a text or how were they sent?


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    #394
    gerard2210
    Registered Users Posts: 547 ✭✭✭gerard2210


    Issac wrote: »
    Came over from Eir. Were you sent a text or how were they sent?

    A text.
    You could try getting onto them on chat but they'll probably fob you off.
    I contacted them on chat, was told they sent my details onto the correct department, I'd hear back in 24 hours. Heard nothing from them but got the code the following Wednesday.


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    #395
    DopeTech
    Registered Users Posts: 6,754 ✭✭✭DopeTech


    Issac wrote: »
    Came over from Eir. Were you sent a text or how were they sent?

    They get sent by text, a few people including myself didn't receive the text so I contacted them via dm on twitter and got the code that way.


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    #396
    Issac
    Registered Users Posts: 508 ✭✭✭Issac


    Cool. I'll hang tough until Wednesday and then follow up if I don't get anything. Thanks a million.


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    #397
    bilbot79
    Registered Users Posts: 1,980 ✭✭✭bilbot79


    Got my buds on Friday. Glad I switched anyway. Signal is far better with Vodafone


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    #398
    mac.in
    Registered Users Posts: 594 ✭✭✭mac.in


    Didn't get the code by text, so spoke to the staff on twitter. Issue sorted and got the code. Have ordered the buds and waiting for the post.


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    #399
    Canonfan
    Registered Users Posts: 1,023 ✭✭✭Canonfan


    Ported from 48 on 15/10 but never received code, left a message on FB Vodafone page two days ago got reply today with code, happy days. Thanks OP.


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    #400
    bassy
    Registered Users Posts: 6,542 ✭✭✭bassy


    is this offer over ?.


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    #401
    okidoki987
    Registered Users Posts: 10,616 ✭✭✭✭okidoki987


    bassy wrote: »
    is this offer over ?.

    Yep.


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    #402
    Frank11
    Registered Users Posts: 244 ✭✭Frank11


    Ported on 22st Sept. Got the code via fb at 1pm today. Ordered and got a dispatch notice. Thanks op ðŸ‘


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    #403
    okidoki987
    Registered Users Posts: 10,616 ✭✭✭✭okidoki987


    Frank11 wrote: »
    Ported on 22st Sept. Got the code via fb at 1pm today. Ordered and got a dispatch notice. Thanks op ðŸ‘

    That took a while to get :eek:


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    #404
    JamesRLS
    Registered Users Posts: 33 ✭JamesRLS


    Finally got the code and ordered! Vodafone's Customer support on social media platforms is abysmal, twitter agents told me i was ineligible because i switched plans and therefore i was ineligible, which is utter nonsense, and facebook support agents told me i wouldnt be eligible because apparently i didnt make a call until the 29th, which is total BS! In my case the live chat team was the most helpful as they escalated my case and i got the code via text 2 days after they escalated my case


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    #405
    okidoki987
    Registered Users Posts: 10,616 ✭✭✭✭okidoki987


    No code yet so contacted Live Chat and got told to wait for up to 14 days from top up date. :(, countdown started.


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    #406
    okidoki987
    Registered Users Posts: 10,616 ✭✭✭✭okidoki987


    Just received code and ordered :D.


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    #407
    ThreeGreens
    Registered Users Posts: 311 ✭✭ThreeGreens


    Just received my code and ordered now.

    I registered my port (as soon as possible) on 23 October. On my account it shows the card issued on 24 Oct.
    Got my sim card on 28 and topped up then and made calls/text same day.

    Got my code this evening about 30 mins ago.

    I ported from Eir.

    Thank you Rizzee for bring this offer to my attention!


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    #408
    Ah-Watch
    Registered Users Posts: 1,759 ✭✭✭Ah-Watch


    received a redemption code tonight after speaking to chat & fb today. When trying to go through the redemption it says the product in the basket isn't eligible but I'm certain it's the correct one. Frustrating as it's 3 weeks since porting in and topping up. Looks like it's going to be yet another attempt on chat


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    #409
    ThreeGreens
    Registered Users Posts: 311 ✭✭ThreeGreens


    If it helps, this was the link that I was given to use to make the claim. You add the buds to the basked, and go to checkout and then put your code in.

    Correct link


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    #410
    colm_mcm
    Registered Users Posts: 73,382 ✭✭✭✭colm_mcm


    Ported 23rd, got code today.


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    #411
    jamesd
    Registered Users Posts: 3,417 ✭✭✭jamesd


    Ported 23rd, told I was not entitled to code.


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    #412
    okidoki987
    Registered Users Posts: 10,616 ✭✭✭✭okidoki987


    jamesd wrote: »
    Ported 23rd, told I was not entitled to code.

    Ported from where?


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    #413
    jamesd
    Registered Users Posts: 3,417 ✭✭✭jamesd


    48, requested the port on the 16th but it didn't port until the Tuesday so I think that ruled me out.


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    #414
    okidoki987
    Registered Users Posts: 10,616 ✭✭✭✭okidoki987


    jamesd wrote: »
    48, requested the port on the 16th but it didn't port until the Tuesday so I think that ruled me out.

    48 was ruled out on the 16th I think it was but look back a few pages and
    you will see the correct date.


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    #415
    watchman.ie
    Registered Users Posts: 22 ✭watchman.ie


    Finally, got them ordered, ported the 15th, but over 2 hours on chat over the last 2 days, gave me the code through chat and not by text.


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    #416
    okidoki987
    Registered Users Posts: 10,616 ✭✭✭✭okidoki987


    Took 5 days from registering to get my hands on them.
    Have to say excellent bit of kit, great sound, well worth €20 ;).


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    #417
    duffmagic
    Registered Users Posts: 106 ✭✭duffmagic


    Stupidly didn't read the T&Cs and paid €20 and ported my Lyca Mobile sim.
    €20 wasted unless the facebook support feel sorry for me.

    Excluded:-
    - Lyca
    - Tesco
    - 48

    Seems a little underhanded excluding a large number of porters in the fine print.


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    #418
    StaticNoise
    Registered Users Posts: 2,405 ✭✭✭StaticNoise


    Code received. Doesn't work.


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    #419
    okidoki987
    Registered Users Posts: 10,616 ✭✭✭✭okidoki987


    StaticNoise wrote: »
    Code received. Doesn't work.

    Contact Vodafone direct and let them know.
    If you did everything correctly, which you must have to get code, it must be something wrong with the actual code.


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    #420
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    StaticNoise wrote: »
    Code received. Doesn't work.

    Which date did you apply to port, and which date did you eventually top up?


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    #421
    Quackster
    Moderators, Regional South Moderators Posts: 5,741 Mod ✭✭✭✭Quackster


    StaticNoise wrote: »
    Code received. Doesn't work.
    Same happened me. Got on to them on Twitter and got a code that worked.


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