48.ie - Was 7.99/month - 100 GB, all calls, all texts, 10 GB EU data - [Now 10.99]

This might have been asked already but does anyone know how to set up the hotspot on an iPhone? I don’t see the option anywhere :(

Sound - Thanks a mill. This worked.

Same here. Seems alright during the day Still way down, but hits rock bottom in the evenings. Even updating a few apps takes forever.

I've found a few times the 4g just not connecting right around Oranmore, I go into phone settings stipulate to use 2/3g only and the pages start loading fine again. If 3 start following Vodafone's lead of turning off 3g we could be in trouble.

About a week. You'll get an email saying 'its on its way' first

Not here anyway

3 days for me-ordered on a Sat,arrived on Wed-this month.Did not get an email about it.

Back now, was down for around an hour.

Reply from other thread:

Might be the difference between 1 Gig being counted as 1,000,000,000 or 1,073,741,824.

The latter is more correct, but the former has become common.

Zendesk seems to be an out-sourced customer service specialist in India. Just in the last couple of days I was onto a UK based online music platform about an album I puchased. Everything was handled by Zendesk, who I must say did an exemplary job of sorting the issue with good communications.

You could get lucky and have your email answered by a 3 rep in Ireland especially when you mention Comreg

I got a new replacement sim card last week. It came with an activation code, but i can't find where to input the activation code. I've searched the 48.ie website (logged into my account) and used google search but no joy.

What do u think they're going to do with this info?

Getting this when I log into my account. I'm unable to carry out any tasks like turn on auto renew. Just get an error message. Logged in on the app and in a browser. Been so for a few days now. I activated a new replacement sim card not long before this happened. Feel it might have something to do with it. Anyone experiencing similar?

They have this in the terms and conditions

30. 5G Access

You can use 5G as a 48 customer only if:

   a) if you have a 5G ready phone. and;

   b) are on the €12.99 All Data, All Calls, All Texts plan (Subject to monthly fair usage of 200GB, 5000 minutes and 5000 texts). and;

   c) subject to you being in a 5G coverage area (see https://48.ie/coverage-checker for coverage details). The coverage checker is a guide and is not a guarantee of signal coverage. Outside of 5G coverage areas you will get 4G coverage in areas with 4G coverage (see https://48.ie/coverage-checker for coverage details).

   d) 5G roaming is enabled where available in destinations outside of Ireland.

   e) 48’s 5G service may be affected by a number of factors including but not limited to the number of people using the 5G service, maintenance and upgrades, faults from other networks, the weather, other environmental factors, or degradation.

   f) Your price plan data allowance or add-on data allowance and any out of allowance data usage will be used for all different types of mobile data available to you (for example 3G/4G/5G/areas).

And this on the forum

9. As an existing customer on a different plan, how can I access 5G?

As a current customer on another plan, to enjoy 5G services, you'll need to upgrade to the €12.99 plan at your next renewal date. Simply Login to your My48 or click here. 

A reminder that if you upgrade to the €12.99 plan, you won’t be able to return to your previous plan.

What about the name and address attached to that old SIM? Doubt 48 would just accept a new name and address and just honour the old price.

The price might be available on the simcard if it was activated at e7.99 and kept topped up.Someone can tell me what is the max period that 48 allow between top ups.I'm on 70 days now.It could be 90 or even 150 as with Vodafone