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Nightline/Parcel Motel Thread Part 2 (post all related questions here)

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Comments

  • #2
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,008 Mod ✭✭✭✭whiterebel


    Ladyinthedark wrote: »
    How does parcel motel work please,if I wanted to order something from England and they won't deliver to Ireland ,how do I get that item here .also what do I need to sign up.

    If you have a look on their website it explains how it works.

    http://www.parcelmotel.com/services/


  • #3
    exaisle
    Registered Users, Registered Users 2 Posts: 2,675 ✭✭✭exaisle


    Go to www.parcelmotel.com and click the link that says "FIND OUT MORE"


  • #4
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,008 Mod ✭✭✭✭whiterebel


    We have reached 10,000 posts so we need to start a new thread. The old one has been unpinned, and Is here:
    https://www.boards.ie/vbulletin/showthread.php?t=2056698663

    here is their website, please search their support page first for any questions you may have. Thank you.

    http://www.parcelmotel.com


  • #5
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Maybe link Thread 1 in the OP? ;)


  • #6
    Virtanen
    Closed Accounts Posts: 1,288 ✭✭✭Virtanen


    No slow down whatsoever for me

    Had an oversized package arrive at PM on Tuesday, and it only took two days to be delivered to my home in Kilkenny


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  • #7
    shootermacg
    Registered Users, Registered Users 2 Posts: 4,845 ✭✭✭shootermacg


    I've been with them for a good while now and generally in the past if a package arrived in Belfast, it would be available for collection in Dublin at 11 or 12 that night.
    Now you have to wait a few days.

    I'm all for cost cutting, but that's a serious drop in performance. If they are getting too much traffic in a spot, can't they just put in another repository?


  • #8
    killbillvol2
    Registered Users, Registered Users 2 Posts: 5,178 ✭✭✭killbillvol2


    As it's always mental at this time of year I switched to delivery to my work address. Package arrived Dublin at 19.45 last night and I had it in my hand early this afternoon. Worth the extra money if you're in a hurry between now and Christmas.


  • #9
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    killbillvol2 wrote: »
    As it's always mental at this time of year I switched to delivery to my work address. Package arrived Dublin at 19.45 last night and I had it in my hand early this afternoon. Worth the extra money if you're in a hurry between now and Christmas.

    This is a good tip as NI->Dub is never a problem, its full PMs.


  • #10
    niallam
    Registered Users Posts: 699 ✭✭✭niallam


    Had an unexpected Parcel Motel last night, turned out to be a free post brochure from a company I’d bought off through amazon last year.
    What happens now if every seller from amazon starts this craic? Never had this before since I’ve started using PM.


  • #11
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    niallam wrote: »
    Had an unexpected Parcel Motel last night, turned out to be a free post brochure from a company I’d bought off through amazon last year.
    What happens now if every seller from amazon starts this craic? Never had this before since I’ve started using PM.

    Contact customer care, they've refunded said before.


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  • #12
    Lord Spence
    Registered Users, Registered Users 2 Posts: 2,155 ✭✭✭Lord Spence


    Just had a failed delivery to parcel motel from amazon, amazon said they were unable to deliver as no none was available to receive the parcel. anyone encounter this before?


  • #13
    killbillvol2
    Registered Users, Registered Users 2 Posts: 5,178 ✭✭✭killbillvol2


    Lord Spence wrote: »
    Just had a failed delivery to parcel motel from amazon, amazon said they were unable to deliver as no none was available to receive the parcel. anyone encounter this before?

    I had that notice from amazon recently but the parcel had actually been delivered. Check on your PM account.


  • #14
    BeepBeep67
    Registered Users, Registered Users 2 Posts: 8,084 ✭✭✭BeepBeep67


    Anyone else getting an error when trying to log in to PM


  • #15
    GSXR_GUY
    Registered Users Posts: 32 ✭GSXR_GUY


    BeepBeep67 wrote: »
    Anyone else getting an error when trying to log in to PM

    Same here unable to log in


  • #16
    joujoujou
    Registered Users, Registered Users 2 Posts: 13,802 ✭✭✭✭joujoujou
    Unregistered Users


    Ditto.

    They broke it.

    Server Error in '/' Application.
    Could not load file or assembly 'epdfcreator' or one of its dependencies. There is not enough space on the disk. (Exception from HRESULT: 0x80070070)
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
    [...]


  • #17
    joujoujou
    Registered Users, Registered Users 2 Posts: 13,802 ✭✭✭✭joujoujou
    Unregistered Users


    aaaaaaaaaaaaaaaaaaaaaand it's fixed! :D


  • #18
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Again 2 Days in Dublin but not moved to the motel. Obviously my local one is clogged. Going to try an alternate if any future orders crop up.


  • #19
    Kablamo!
    Registered Users, Registered Users 2 Posts: 879 ✭✭✭Kablamo!


    I just recieved a parcel in error, got a girl from work to collect it on my behalf as I'm on annual leave, it's definitely not mine. I'm off on holidays in the morning and feeling pretty guilty as I won't be able to do anything about it until I return. What's my best course of action here?
    I doubt they'd be arsed collecting it from my job.


  • #20
    Xcellor
    Registered Users, Registered Users 2 Posts: 2,807 ✭✭✭Xcellor


    OK got a notifcation that my parcel had arrived and I could collect so happy days. I'm expecting a new coffee machine for my parents xmas present. It was purchased from Tesco direct so I needed to use parcel motel to get it delivered.

    I open the door and what is there is a box of a chainsaw... I thought maybe this was just used as external packaging so when I got home I opened it and it was indeed a chainsaw. At first I thought Tesco might sell chain saws which they do but they dont sell this brand. I looked on the box and it has the address of another PMID and name etc. but it looks like the label from Tesco had been removed and fixed onto this...

    So now I suspect there is a package in parcel motel without an address on it and I have someones chain saw. Of course they are closed today so I can't phone them but wondering has this ever happened to another Parcel motel user?

    I'm not sure why they would be removing labels from boxes.

    I didnt receive an email with a picture of the receipt into depot.Usually I get a pic which shows when they receive it. Anyway I'm going to phone them first thing monday...


  • #21
    bloodless_coup
    Banned (with Prison Access) Posts: 1,480 ✭✭✭bloodless_coup


    What kind of chainsaw?


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  • #22
    Xcellor
    Registered Users, Registered Users 2 Posts: 2,807 ✭✭✭Xcellor


    doylefe wrote: »
    What kind of chainsaw?

    Husqvarna one


  • #23
    HONKEY TONK
    Closed Accounts Posts: 779 ✭✭✭HONKEY TONK


    Just call them tomorrow


  • #24
    eezipc
    Closed Accounts Posts: 534 ✭✭✭eezipc


    Not a big deal. Ring or email them tomorrow. I find their customer service is decent. Also, that chainsaw is probably worth more than your coffee machine so someone else may have opened up a box expecting to get their chainsaw.


  • #25
    exaisle
    Registered Users, Registered Users 2 Posts: 2,675 ✭✭✭exaisle


    I'll give you a ton for the chainsaw... ;-)

    In all probability, labels became unstuck in transit and got restuck on the wrong package..I dare say the chainsaw owner will have contacted them already...or will do so tomorrow also. Play your cards right and they'll probably deliver the coffee machine to your door...


  • #26
    5rtytry56
    Closed Accounts Posts: 2,828 ✭✭✭5rtytry56


    exaisle wrote: »
    I'll give you a ton for the chainsaw... ;-)

    Play your cards right...

    OP : The Operative for you right now.


  • #27
    KellyXX
    Registered Users Posts: 365 ✭✭KellyXX


    This happened to me with parcelmotel. They actually called me before I called them and had it sorted in no time.


  • #28
    doomshine
    Registered Users Posts: 25 ✭doomshine


    Things are definitely slower in Dublin. Last year I only had a few hour delay, but apparently my luck has just run out. Have two parcels for Rathmines Esso. Normally they should've been with me yesterday, yet they're still in transit.
    Not complaining yet, just thought I'll give some of you a heads up.


  • #29
    Fann Linn
    Registered Users, Registered Users 2 Posts: 7,819 ✭✭✭Fann Linn


    Kablamo! wrote: »
    I just recieved a parcel in error, got a girl from work to collect it on my behalf as I'm on annual leave, it's definitely not mine. I'm off on holidays in the morning and feeling pretty guilty as I won't be able to do anything about it until I return. What's my best course of action here?
    I doubt they'd be arsed collecting it from my job.

    Done DealðŸ˜


  • #30
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Thread from consumer Issues merged into Pacel Motel megathread

    dudara


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  • #31
    Lord Spence
    Registered Users, Registered Users 2 Posts: 2,155 ✭✭✭Lord Spence


    killbillvol2 wrote: »
    I had that notice from amazon recently but the parcel had actually been delivered. Check on your PM account.

    Yup parcel deliverd, very weird error from Amazon


  • #32
    MrMorooka
    Registered Users Posts: 710 ✭✭✭MrMorooka


    Signed up today, then realised that because the address they give you is in NI, it's no good for the item I wanted(a power brick that only ships to mainland UK).


  • #33
    addictedtotea
    Registered Users Posts: 12 ✭addictedtotea


    If I don't pick my stuff within 48 hours it gets sent back right? Does anyone know how it takes for them to resend it to your motel and get the text saying it's there again? Has anyone done the double stay before? It's pretty far to my nearest motel and I'm worried I won't be able to get my stuff within the time depending on what day it arrives.


  • #34
    Rotweiler
    Registered Users Posts: 95 ✭✭Rotweiler


    MrMorooka wrote: »
    Signed up today, then realised that because the address they give you is in NI, it's no good for the item I wanted(a power brick that only ships to mainland UK).

    Did you find any solution to that? Because mainland UK differs very much in lots of things.
    Is there any way we can request mainland UK from PM?


  • #35
    Davy
    Registered Users, Registered Users 2 Posts: 19,340 CMod ✭✭✭✭Davy


    Rotweiler wrote: »
    Is there any way we can request mainland UK from PM?

    To use a mainland UK address, you can use AddressPal from AnPost.

    Welcome to boards


  • #36
    Schwanz
    Closed Accounts Posts: 898 ✭✭✭Schwanz


    Opened up my parcel motel to find nothing.

    Second time I've experienced this and the first time I never got a reply from them.

    Thought?


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  • #37
    Rotweiler
    Registered Users Posts: 95 ✭✭Rotweiler


    Davy wrote: »
    To use a mainland UK address, you can use from AnPost.

    Welcome to boards

    Heya,

    Registering now. Thank you mate.


  • #38
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,008 Mod ✭✭✭✭whiterebel


    Rotweiler wrote: »
    Heya,

    Registering now. Thank you mate.

    Be aware that the AddressPal/An Post list of prohibited items is very extensive, covering batteries etc.


  • #39
    99 Bortles of Beer
    Closed Accounts Posts: 269 ✭✭99 Bortles of Beer


    Furious to find out that Parcel Motel changed my chosen Motel without informing me. They changed it to a poxy GAA Club that's nowhere near me, and only open until 9pm in the evenings :mad:


  • #40
    MrMorooka
    Registered Users Posts: 710 ✭✭✭MrMorooka


    Rotweiler wrote: »
    Did you find any solution to that? Because mainland UK differs very much in lots of things.
    Is there any way we can request mainland UK from PM?

    I ended up buying the item from an eBay seller instead who had no problem shipping it to Ireland.


  • #41
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    99 Bortles of Beer wrote: »
    Furious to find out that Parcel Motel changed my chosen Motel without informing me. They changed it to a poxy GAA Club that's nowhere near me, and only open until 9pm in the evenings :mad:

    Shame they're still at it. Very short sighted.


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  • #42
    Innocent123
    Registered Users Posts: 37 ✭Innocent123


    99 Bortles of Beer wrote: »
    Furious to find out that Parcel Motel changed my chosen Motel without informing me. They changed it to a poxy GAA Club that's nowhere near me, and only open until 9pm in the evenings :mad:

    Given it's Christmas, if a motel is full get assign the closest one as a secondary motel. Happened me, I rang thinking I got the wrong notification. Picked up item no problem , however if someone had transport or even mobility concerns this isn't ideal. I like the aim of getting the packages to the customer, but maybe tell or even ask us??


  • #43
    Snake Plisken
    Registered Users, Registered Users 2 Posts: 13,024 ✭✭✭✭Snake Plisken


    Quite impressed this year ordered a couple of firesticks usb hub and lightening cables Amazon split them up into three separate deliveries but they all arrived into my locker on the same day that they sent the email saying they have my packages.


  • #44
    doomshine
    Registered Users Posts: 25 ✭doomshine


    Just out of curiosity, how long has your parcel been "in transit" before you got transferred to a different motel? My two small packages have been in transit for 4 days now. I was really hoping I'll get one for tomorrow night, but I guess I can say goodbye to that.


  • #45
    Soccarboy11
    Registered Users, Registered Users 2 Posts: 579 ✭✭✭Soccarboy11


    Whats the latest anybody has received an email saying their package is in transit? They received my package at 9am this morning up in Northern Ireland and still not confirmation on their website nor an email to say its in transit. :(

    EDIT: Package now in transit and checked in. 19:50! New record for me! Usually they check in latest at 5PM!


  • #46
    Kaizersoze81
    Registered Users Posts: 1,238 ✭✭✭Kaizersoze81


    Package scanned in Saturday at PM, still not in locker. Got an email saying it’s redirected to some Gaa clubs dressing rooms at a pop up location. Ridiculous service, there should be a reduced price when it’s redirected or delayed by more than 2 days.


  • #47
    caviardreams
    Registered Users, Registered Users 2 Posts: 5,611 ✭✭✭caviardreams


    Kaizersoze81 wrote: »
    Package scanned in Saturday at PM, still not in locker. Got an email saying it’s redirected to some Gaa clubs dressing rooms at a pop up location. Ridiculous service, there should be a reduced price when it’s redirected or delayed by more than 2 days.

    I got a similar message re a delivery that arrived in the depot last Thursday, because my normal motel was closed for renovations - the new location (pop up GAA dressing rooms WTF? :D) and hours didn't suit but my parcel got so delayed that it didn't get dropped to a locker until Monday evening and my normal one was back open thankfully. So much for 48 hours.


  • #48
    Kaizersoze81
    Registered Users Posts: 1,238 ✭✭✭Kaizersoze81


    The same thing happens every year. You’d think they could come up with a solution , maybe to reduce stay time to 24hrs or incentivize people by offering half price stays if collected with 6 hours. I’m switching to parcel wizard from now on. I’ve 3 items currently “in transit” with PM since 1st dec.


  • #49
    ixoy
    Moderators, Entertainment Moderators Posts: 17,994 Mod ✭✭✭✭ixoy


    Last year, they put you into a draw if you collected it within 24 hours - sounds like something they could do again.
    Or perhaps free credit if you agree to re-locate it to another parcel motel that's a bit more free?
    Mine's "In Transit" since yesterday. Last week it actually went to my parcel motel quite quickly but obviously there's a lot of Black Friday shopping since then! Kind of frustrating as it's a delivery of an item that fell out of my previous package.


  • #50
    ED E
    Registered Users, Registered Users 2 Posts: 36,169 ✭✭✭✭ED E


    Three part order from Ebay, seller sent all three same day, collected and handed off to RM same day. Two arrived in Antrim on the 1st, third is MIA. If UKMail/RM got 2/3 to the destination Im inclined to think the odds are PM have lost part 3.

    Find my parcel process initiated.


  • #51
    Cazale
    Registered Users, Registered Users 2 Posts: 2,906 ✭✭✭Cazale


    Ordered a fitbit for the missus from Amazon. Got the email saying it was in the Dublin centre and the photo shows that the packaging was perfect. Went to pick up at the locker and there was a huge hole in the packaging where someone obviously had a look to see if it was worth robbing. I had to open the fitbit box up to make sure it wasn't stolen which is annoying as it's a present.


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