SIRO - ESB/Vodafone Fibre To The Home

dionsiseire · 12-01-2021 3:07pm

TheDriver wrote: »

Have you gotten gigabit speeds on it before? Over a LAN even? Just to rule out device issues

Yup I had gotten 700-900 on it manual tests before I automated it. No manual run is producing good numbers anymore.

dionsiseire · 12-01-2021 3:08pm

schmoo2k wrote: »

When I saw your 300mb upper figure, it rang some bells...

Yeah with ethernet I expect 10/100/1000 to be upper edge limits. 260mb seems the average pretty universally across the board right now. During the day it's probably expected with others on the line but overnight it not spiking to the 700-900 is unusual I would think.

CoBo55 · 12-01-2021 3:08pm

Got their email this morning, yep still no sign of it going live, the rolls of fibre dotted around the town are almost a year old now, what a shambles of an outfit.

schmoo2k · 12-01-2021 4:01pm

dionsiseire wrote: »

Yeah with ethernet I expect 10/100/1000 to be upper edge limits. 260mb seems the average pretty universally across the board right now. During the day it's probably expected with others on the line but overnight it not spiking to the 700-900 is unusual I would think.

FWIW right now I am seeing 688.3 down (Virgin) - we are due to get the fibre cabling brought to our nearest pole on Thursday. My other concern with Siro is the "fair usage" caps on some of the packages...

schmoo2k · 12-01-2021 4:01pm

CoBo55 wrote: »

Got their email this morning, yep still no sign of it going live, the rolls of fibre dotted around the town are almost a year old now, what a shambles of an outfit.

Getting fibre to my Pole on Thursday!

12-01-2021 4:05pm

I got this installed last week via Vodafone. Not impressed so far. Seeing speeds average from 50mb-150mb which is slower than what I was getting with Virgin. I contacted VF support and they said my order isn't complete on their system so I should see an improvement when that changes but I'm not sure how legitimate that is.

Got 700mb when when connected the laptop directly to the router.

CoBo55 · 12-01-2021 8:56pm

schmoo2k wrote: »

Getting fibre to my Pole on Thursday!

There's fibre outside my front door and there it stops. Did you get an install date?

schmoo2k · 13-01-2021 6:24am

CoBo55 wrote: »

There's fibre outside my front door and there it stops. Did you get an install date?

Nope - but I am in contract with Virgin until November anyway. Its just this pole is about 4 hops in from the road on private grounds (serving about 4 houses), so the fact they are doing it "unprompted" is great.

schmoo2k · 13-01-2021 6:27am

schmoo2k wrote: »

Nope - but I am in contract with Virgin until November anyway. Its just this pole is about 4 hops in from the road on private grounds (serving about 4 houses), so the fact they are doing it "unprompted" is great.

Further note: Since switching to modem mode with Virgin router and sticking an OpenWRT box in front of it, my internet has been rock solid. Come November I will be looking hard at:
* Fair usage limits
* Existing customer speeds, experiences
* Supplied hardware
* Upload speeds

Rattlehead_ie · 13-01-2021 1:44pm

Hi guys,
Just about to pull the trigger on Sky TV+Broadband (Siro) Just wanted to confirm I am not forced to use the SkyHub as my modem/router to terminate the link from ONT? Im just going to pop my UDM-P there instead. (dont want any of this bridge mode nonsense, haha.

CoBo55 · 13-01-2021 2:11pm

schmoo2k wrote: »

Further note: Since switching to modem mode with Virgin router and sticking an OpenWRT box in front of it, my internet has been rock solid. Come November I will be looking hard at:
* Fair usage limits
* Existing customer speeds, experiences
* Supplied hardware
* Upload speeds

How much are you using now with VM?
Customer speeds seems to be a minefield at the moment, I'd be more inclined to haggle hard with VM for a half price deal. I'm on half price for 6 months, many are getting half price for 9 months.
Supplied hardware shouldn't be a problem you can just use your open wrt router.
Upload looks to be maxed out at 100mb/s with all providers.

wpisdu · 13-01-2021 3:22pm

Got Vodafone FTTH connected a couple of days ago, totally delighted! I'm using my own Asus RT-AX86U router and it's totally rocking (getting 940Mbps/100Mbps)! What a difference for online gaming also, ping reduced by 40% on average, jitter from average 4ms on Virgin to 0.5ms on Vodafone FTTH. What a time to be alive

Btw VM offered me 35e for the first 6 months and then 71 for 500Mbps, Vodafone is 39.95 for 12 months for 1Gbps

schmoo2k · 13-01-2021 4:09pm

CoBo55 wrote: »

How much are you using now with VM?
Customer speeds seems to be a minefield at the moment, I'd be more inclined to haggle hard with VM for a half price deal. I'm on half price for 6 months, many are getting half price for 9 months.
Supplied hardware shouldn't be a problem you can just use your open wrt router.
Upload looks to be maxed out at 100mb/s with all providers.

3.5TB (up + down combined) - which is high I know!

CoBo55 · 13-01-2021 5:34pm

schmoo2k wrote: »

3.5TB (up + down combined) - which is high I know!

I'd be sticking with VM:pac:

Douglas Eegit · 16-01-2021 1:23pm

CoBo55 wrote: »

Got their email this morning, yep still no sign of it going live, the rolls of fibre dotted around the town are almost a year old now, what a shambles of an outfit.

Exact same, the fibre is rolled up on the ESB pole outside the house. Thought it would be a quick process as the ESB feed to the house is right there but something is not adding up.
Where's the holdup does anyone know? Is it Siro or ...

CoBo55 · 16-01-2021 5:17pm

Douglas Eegit wrote: »

Exact same, the fibre is rolled up on the ESB pole outside the house. Thought it would be a quick process as the ESB feed to the house is right there but something is not adding up.
Where's the holdup does anyone know? Is it Siro or ...

It's Siro (according to digiweb).

dionsiseire · 18-01-2021 12:25am

Just wanted to add back that I've been toying around trying to figure out why I'm getting only 260mb down.

Finally changing DNS to a public provider transformed it instantly. Now I'm getting 800mb almost consistently the last 30-60 mins

schmoo2k · 18-01-2021 2:02pm

dionsiseire wrote: »

Just wanted to add back that I've been toying around trying to figure out why I'm getting only 260mb down.

Finally changing DNS to a public provider transformed it instantly. Now I'm getting 800mb almost consistently the last 30-60 mins

That doesn't sound right - the DNS simply translates web address like www.google.ie to IP addresses like 74.125.193.94 and it will only do it once for a large file download...

Now having a fast DNS server is important for things like initial web page loading time so making your change is a good thing. FYI I use:
1.1.1.1 and 1.0.0.1 as mine which were at the time the fastest (see https://1.1.1.1/dns/ for more info).

dionsiseire · 18-01-2021 2:14pm

schmoo2k wrote: »

That doesn't sound right - the DNS simply translates web address like www.google.ie to IP addresses like 74.125.193.94 and it will only do it once for a large file download...

Now having a fast DNS server is important for things like initial web page loading time so making your change is a good thing. FYI I use:
1.1.1.1 and 1.0.0.1 as mine which were at the time the fastest (see https://1.1.1.1/dns/ for more info).

I agree. It should be millieseconds saved per connection. Speed test should have no impact, but once I swappe the DNS the graphs swung upwards. I cannot fathom why. It doesn't make any sense.

I use Cloudflares aswell now.

FrasierCrane · 22-01-2021 9:34pm

Just got Siro installed from pure telecom today. Supposed to be 1GB download. What's the best way of testing the speed. When I test it over wi-fi on a laptop I'm only getting about 50mb/s and when I plug the laptop into the router I get about 400 mb/s.

It's perfect for what I need but curious how I can see if I'm getting the 1gb I was promised.

Sunny!! · 22-01-2021 9:51pm

20mb all day normally 250mb.
Has anyone come across this before? Could it be the modem?

redeye101 · 22-01-2021 10:35pm

Sunny!! wrote: »

20mb all day normally 250mb.
Has anyone come across this before? Could it be the modem?

Try connecting to the 5Ghz network on your Gigabox router, you’ll have faster wireless speed on that.

Sunny!! · 22-01-2021 10:49pm

redeye101 wrote: »

Try connecting to the 5Ghz network on your Gigabox router, you’ll have faster wireless speed on that.

Yup did that switched back to 2.4 then as well and same result...

cunnijo · 22-01-2021 11:33pm

FrasierCrane wrote: »

Just got Siro installed from pure telecom today. Supposed to be 1GB download. What's the best way of testing the speed. When I test it over wi-fi on a laptop I'm only getting about 50mb/s and when I plug the laptop into the router I get about 400 mb/s.

It's perfect for what I need but curious how I can see if I'm getting the 1gb I was promised.

Firstly if you signed up for the 1GB service then your download speed should be between 880-942mb with a ping of about 5 connecting the laptop to the modem via cable. Also is is best to use either a CAT5e or 6 cable. (use www.speedtest.net and select a server like Blacknight for example).

Also does your laptop support 5ghz for wi fi? You will know this if you see 2 versions of the same modem on the available networks option. If this is the case click on the 5ghz one and enter the long WLAN network key and click connect. You should see faster speeds of on average between 200-460mb depending on distance.

Lastly on the day of installation did the installer do a speed test on his laptop before he left, showing you the speeds he was getting?

naughto · 22-01-2021 11:33pm

Ring them in the morning

FrasierCrane · 23-01-2021 12:26am

cunnijo wrote: »

Firstly if you signed up for the 1GB service then your download speed should be between 880-942mb with a ping of about 5 connecting the laptop to the modem via cable. Also is is best to use either a CAT5e or 6 cable. (use www.speedtest.net and select a server like Blacknight for example).

Also does your laptop support 5ghz for wi fi? You will know this if you see 2 versions of the same modem on the available networks option. If this is the case click on the 5ghz one and enter the long WLAN network key and click connect. You should see faster speeds of on average between 200-460mb depending on distance.

Lastly on the day of installation did the installer do a speed test on his laptop before he left, showing you the speeds he was getting?

Thanks. Will try the laptop again tomorrow.

He didn't show me any speed test and I tried to stay away from him doing his work under the current circumstances.

The Fritz box router is connected to the Siro box on the wall via a LAN port on the router. Is this normal? On the old Vodafone router it was connected to the wall socket via the DSL port.

TheDriver · 23-01-2021 2:32am

FrasierCrane wrote: »

Thanks. Will try the laptop again tomorrow.

He didn't show me any speed test and I tried to stay away from him doing his work under the current circumstances.

The Fritz box router is connected to the Siro box on the wall via a LAN port on the router. Is this normal? On the old Vodafone router it was connected to the wall socket via the DSL port.

Yes, this isn't DSL. You could plug your laptop into the siro box directly if you have a fixed an IP on your laptop.
Is your laptop capable of gig speeds? What about a decent phone on the 5Ghz wifi? Should be able to get up to 300? I have a laptop that can get 500 on wifi but 4 other laptops struggle to get above the 150-200 mark.

stamjoe · 11-02-2021 12:35am

Hey Guys,

Every second night, for the last year, at 10pm my SIRO connection with PURE drops consistently for a few minutes.

Thoughts? Cheers..

alan4cult · 11-02-2021 12:40am

Could be your DHCP lease refreshing? It last for 24 hours I think. Is your IP changing?

stamjoe · 11-02-2021 11:24am

alan4cult wrote: »

Could be your DHCP lease refreshing? It last for 24 hours I think. Is your IP changing?

IP address remains the same.

CoBo55 · 11-02-2021 11:54am

TLI working on behalf of Siro here in Enniscorthy looks like they're connecting into power cabinets, first bit of work I've seen getting done since last summer.

RonnieL · 11-02-2021 6:15pm

stamjoe wrote: »

Hey Guys,

Every second night, for the last year, at 10pm my SIRO connection with PURE drops consistently for a few minutes.

Thoughts? Cheers..

Where did you get that output? I'm with pure the last couple of months only, and it's generally been excellent, but I've noticed the odd drop recently and it would be handy to be able to see when they occurred if I need to get on to their tech support.

CoBo55 · 11-02-2021 7:11pm

RonnieL wrote: »

Where did you get that output? I'm with pure the last couple of months only, and it's generally been excellent, but I've noticed the odd drop recently and it would be handy to be able to see when they occurred if I need to get on to their tech support.

Probably a router log. Maybe he has his own router that gives more info. 10pm is a very annoying time to be going down:mad:

stamjoe · 11-02-2021 10:56pm

CoBo55 wrote: »

Probably a router log. Maybe he has his own router that gives more info. 10pm is a very annoying time to be going down:mad:

Yeah it's the log on the fritzbox, quite annoying being down for 3/4 minutes, it's really strange to happen every second night for almost a year now, think I'll just switch from Pure, I was with Airwire, great support there, not getting much from Pure hence a post here.

alan4cult · 11-02-2021 11:30pm

Trying turning off the router at say 11pm and wait and see if it moves to 11pm drop the following night.
Sounds like a DHCP lease renewal to me but could be something on their side too.

TheDriver · 12-02-2021 12:33pm

I checked my fritzbox and I have the same event log at 1:30am every second day. mix of errors and successes. Same IP address.

RonnieL · 12-02-2021 5:50pm

TheDriver wrote: »

I checked my fritzbox and I have the same event log at 1:30am every second day. mix of errors and successes. Same IP address.

Same here, but at about 08:30. Some days it reconnects within a second, other times there's an error before succeeding a minute or two later. Doesn't bother me, but handy to know if I get complaints some Saturday morning about Peppa pig not working.

stamjoe · 12-02-2021 9:03pm

alan4cult wrote: »

Trying turning off the router at say 11pm and wait and see if it moves to 11pm drop the following night.
Sounds like a DHCP lease renewal to me but could be something on their side too.

I'll try something like that, 10:30pm couldn't be a worse time for me.

j_lennon18 · 12-02-2021 9:30pm

If unplugging it resets the time it disconnects, then maybe get a smart plug or cheaper timer plug on it to restart it every night around 3am.

Airwire: MartinL · 12-02-2021 11:23pm

We have updated the database on our availability checker today.

On SIRO, we currently cover Athlone, Clarecastle, Ennis, Galway, Limerick, Oranmore, Portlaoise, Shannon, Sixmilebridge, Sligo and South Dublin.

The availability checker can be found here: https://www.airwire.ie/avail

borygo77 · 14-02-2021 12:00pm

Guys I need help with new Siro connection. Contacted Siro directly through email but I got feeling I was pushed away like "leave us alone"

There is Siro available on the streets around my new place I'm gonna live.. I did checked all eir codes but they say I can't get connected to apartment we are moving in soon. I'm with Siro right now for last 3 years and can't imagine to get slower speeds tbh.

So my question is there any option to contact installers directly to have a look on my case and somehow change their system to show up my apartment in system availability?

As you can see on the map I've made all houses marked green can get connected and our building is red on the map.

CoBo55 · 14-02-2021 12:07pm

borygo77 wrote: »

Guys I need help with new Siro connection. Contacted Siro directly through email but I got feeling I was pushed away like "leave us alone"

There is Siro available on the streets around my new place I'm gonna live.. I did checked all eir codes but they say I can't get connected to apartment we are moving in soon. I'm with Siro right now for last 3 years and can't imagine to get slower speeds tbh.

So my question is there any option to contact installers directly to have a look on my case and somehow change their system to show up my apartment in system availability?

As you can see on the map I've made all houses marked green can get connected and our building is red on the map.

Try contacting carnsore broadband they're carriers of Siro, I'm assuming it's clonard village in Wexford.

borygo77 · 14-02-2021 12:14pm

CoBo55 wrote: »

Try contacting carnsore broadband they're carriers of Siro, I'm assuming it's clonard village in Wexford.

It is you're right. I'm with carnsore over three years now. They were first I've contacted to move my connection to new apartment but they said they can't do it cause Siro is unavailable in there. When you check eir code on Siro webpage it says so. That's why I've contacted Siro directly and they said:

"Thank you for your patience while we investigated your query.

Our team came back to us and advised that SIRO could not connect your premises due to topographical issues relating to drop, i.e., no viable drop for the building was found. At this time, we do not have any solutions to rectify this.

This issue can affect our roll out on a premises-by-premises basis, and in unfortunate cases, an entire area. We understand your need for high-speed broadband, and we wish we had better news"

How is that possible they cannot connect apartment but every other house around got connection no problem?

CoBo55 · 14-02-2021 12:29pm

borygo77 wrote: »

It is you're right. I'm with carnsore over three years now. They were first I've contacted to move my connection to new apartment but they said they can't do it cause Siro is unavailable in there. When you check eir code on Siro webpage it says so. That's why I've contacted Siro directly and they said:

"Thank you for your patience while we investigated your query.

Our team came back to us and advised that SIRO could not connect your premises due to topographical issues relating to drop, i.e., no viable drop for the building was found. At this time, we do not have any solutions to rectify this.

This issue can affect our roll out on a premises-by-premises basis, and in unfortunate cases, an entire area. We understand your need for high-speed broadband, and we wish we had better news"

How is that possible they cannot connect apartment but every other house around got connection no problem?

Blame the dickie who built the apartment block. Is VM available? They did a much better job servicing apartment blocks, here in Enniscorthy anyway.

borygo77 · 14-02-2021 12:45pm

CoBo55 wrote: »

Blame the dickie who built the apartment block. Is VM available? They did a much better job servicing apartment blocks, here in Enniscorthy anyway.

Yep. Can get VM as well as eir and I will go with eir if I have to as VM is way overpriced for 1gbps connection...
Eir is 10 more than Siro but upload speed is also slower. Have 200Mbps now with carnsore.... So handy to upload to YouTube. Downloading files in work place from home with full speed. I'm gonna miss that! ;(

Mr Crispy · 14-02-2021 1:32pm

So we've had SIRO available to us for a while, but have only decided to pull the trigger now. However, when I go to confirm our Eircode only Digiweb comes up as being available at 1Gbps. It says Vodafone, Pure, and Sky provide only 500 Mbps at our address. Out of curiosity, what would the reasons for this be? I thought if they were all using the same network, they'd have the same speeds??

TheDriver · 14-02-2021 3:00pm

borygo77 wrote: »

Yep. Can get VM as well as eir and I will go with eir if I have to as VM is way overpriced for 1gbps connection...
Eir is 10 more than Siro but upload speed is also slower. Have 200Mbps now with carnsore.... So handy to upload to YouTube. Downloading files in work place from home with full speed. I'm gonna miss that! ;(

New SIRO connections are max 100 up. So even if you moved your package, it would not be 200 up.

CoBo55 · 14-02-2021 3:04pm

TheDriver wrote: »

New SIRO connections are max 100 up. So even if you moved your package, it would not be 200 up.

Was just going to say that. Maybe I'm wrong but I thought there were other resellers on the eir ftth.

borygo77 · 14-02-2021 4:09pm

CoBo55 wrote: »

Was just going to say that. Maybe I'm wrong but I thought there were other resellers on the eir ftth.

Oh never knew that they have 100Mbps up max now

schmoo2k · 15-02-2021 7:59am

Nova Broadband are still advertising 200 up in their "Boring Stuff" section...

SIRO - ESB/Vodafone Fibre To The Home

Comments