Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi all! We have been experiencing an issue on site where threads have been missing the latest postings. The platform host Vanilla are working on this issue. A workaround that has been used by some is to navigate back from 1 to 10+ pages to re-sync the thread and this will then show the latest posts. Thanks, Mike.
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Sky On-Demand (formerly Anytime) [Merged]

1568101120

Comments

  • Posts: 0 [Deleted User]


    I'm not over reacting.

    Fact is

    1) The UK have a larger amount of channels for cheaper - ITV 1 2 3 4 Channel 5, Channel 4, Film 4 HD etc

    This isn't Sky's fault. We're in Ireland, we do not have a god given right to receive UK terrestrial channels.... as much as we might think we do. Blame TV3 for the lack of ITV channels.

    UPC's box is terrible, believe me, I've experienced it. Not to mention their extremely incompetent (and sometimes downright rude) "customer support."


  • Registered Users, Registered Users 2 Posts: 46,312 ✭✭✭✭muffler


    Surely you should be taking this up with Sky instead of venting your frustrations here


  • Registered Users, Registered Users 2 Posts: 2,354 ✭✭✭nocoverart


    The amount of films is fantastic! actually makes having the movie channels finally worth it. We watched City Island, Frozen River and Win WIN tonight. All three are defo worth a watch.


  • Closed Accounts Posts: 548 ✭✭✭Wils110


    It's pretty awesome I love using the iPad messing around with it....silly question swizzle but are all your boxes hooked up to your broadband router an wired for sky +


  • Registered Users Posts: 58 ✭✭Swizzle Firma


    I'm not venting my fustrations here... just stating fact.

    I'm aware that the lack of ITV etc in the ROI isn't skys fault - I'm sure they would love to provide them to us - but it still doesn't explain why ROI customers are paying more for Sky Digital than the UK especially when we don't receive many UK terrestrial channels... aswell as 'On Demand'

    As I said I'm well aware of the quality of UPC compared to sky.. but theres limits.

    Sky not being able to provide the long awaited 'on demand' service to people in the ROI who happen to have more than one paid for HD+ box and subscription just adds to the rip off mentality sky have in regard to the ROI.

    And a quick edit for Wils110 - yes, the boxes are all hooked up to the router - everything is fine.. compatable Sky HD+ boxes, all connected to the router, connected to service.

    The problem is sky is only providing the On Demand service for the 'main box' - any other sky HD+ box thats part of the 'multiroom' subscription isn't able to receive it. All good if you only have one HD+ box... you have any more then it's not going to work.


  • Registered Users Posts: 278 ✭✭GEO147


    It appears that on demand isn't working for anyone that is using 'multiroom'... going by the posts here by people who are having problems and my own experience.

    Activated it via the website - nothing...

    Rang them to get it activated... confirmed to be activated on the account...
    Was informed by the nice girl of the massive amounts of calls they have received with people having problems.

    The box I want On Demand on is 'multiroom' however, and as I said it appears anyone else who is having problems is using a 'multiroom' setup.

    In short, sky has ****ed up yet again. Personally I'll give them 24 hours before I tell them to shove it up their asses and switch to UPC.

    They really are a useless overcharging company(in Ireland) and if you're lucky to be in a UPC area then there's always another option for you... would prefer to pay my €1200 a year to a company that isn't so incompetent at this stage.

    That explains it then, what a total f##k up :rolleyes:


  • Registered Users, Registered Users 2 Posts: 3,364 ✭✭✭campo


    Positive note its great to now have this option and plenty of movie content
    Negative they only have 1 season of boxsets would love if for example it had all seasons of mad men etc


  • Registered Users Posts: 1 Richiec45


    it does work and works good .
    you will not see any menu until you connect broadband the instantly the menus pop up
    somebody should do a walk through but this is what i did
    i used an old netopia router i had lying around and put it beside sky box with cable,worked perfect
    still have router upstairs (computer) but MUST be turned off to allow internet into sky downstairs when you are finished downloading it goes to your planner and when then router that is connected to the sky box is switched off the programmes are still there or paused from downloading till you switch the router back on. Saves 12.99 for the wireless thingy, if you have an old router.
    so to recap
    2 routers switch whichever 1 on that you want to use.sky router and computer router
    ***important you can only have internet coming in through 1 router at a time***

    hope this makes sense

    its gonna be my set up anyway
    movies in the skyshop are €2.99 & €4.49 i thought they were all gonna be free


  • Registered Users Posts: 84 ✭✭dickieh


    Sky have done a great job on bringing what is mostly a British market to Ireland !
    Yes we have had to wait for certain programs and updates to our EPG. But all in all can we really complian.
    RTE make allot of money from sky but we still need a licence to receive RTE through sky or through a Saoirview tv/box
    and where are the benefits from that ?

    Sky are and have being trying very hard to please the Irish market for what they get back compered to the uk we haven't been totally left out !
    Compered to all the other tv providers around the world sky B is ok if not great really
    Dont forget what we would have without them ?
    Soon we will have broadband from them and a possible package of tv/broadband/phone to compete with all others who are lets be honest worried.
    Eircom need the money, vodafone just want our money, and upc just do not care because they have Fibre Powered Broadband, so sky like it or lump it have a good role to play.
    It will be great to see who plays the best hand as broadband for the tv is the future


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 2,191 ✭✭✭MBSnr


    I have the old EPG and in ITV player I can only see archive shows. Can anyone with the new EPG confirm that ITV player's catch up service works over here? (As ITV player is IP geolocked via the website).

    I may have missed a ref to it in this thread....


  • Registered Users Posts: 861 ✭✭✭peking97


    MBSnr wrote: »
    Can anyone with the new EPG confirm that ITV player's catch up service works over here?
    No. ITV catch-up service definitely not available here. HTH


  • Registered Users Posts: 1,252 ✭✭✭harpstilidie


    Quick question guys, is this just like Sky Go but on the sky box and not on a laptop? Still a bit confused by it all.


  • Registered Users Posts: 155 ✭✭macker22


    from wat i can see theres no i players on sky on demand and you have to download some content so its jus like netflix


  • Registered Users Posts: 169 ✭✭Tardis


    Just rang sky there and ordered my wireless connector for on demand. No confusion, she knew exactly what i was talking about and processed the order over the phone. Told her i was with upc and asked did i want to be contacted when Sky bb entered the country but i declined as i'm only with upc a few months.

    Hopefully have the router in about 5 working days so i won't have this cable going across my landing :D


  • Registered Users, Registered Users 2 Posts: 9,807 ✭✭✭lertsnim


    How much of an internet cap would one hour of viewing use up?


  • Advertisement
  • Registered Users Posts: 169 ✭✭Tardis


    lertsnim wrote: »
    How much of an internet cap would one hour of viewing use up?

    Don't really know to be honest. I'm pretty sure upc is unlimited though


  • Registered Users, Registered Users 2 Posts: 9,030 ✭✭✭Tom Cruises Left Nut


    Richiec45 wrote: »
    it does work and works good .
    you will not see any menu until you connect broadband the instantly the menus pop up
    somebody should do a walk through but this is what i did
    i used an old netopia router i had lying around and put it beside sky box with cable,worked perfect
    still have router upstairs (computer) but MUST be turned off to allow internet into sky downstairs when you are finished downloading it goes to your planner and when then router that is connected to the sky box is switched off the programmes are still there or paused from downloading till you switch the router back on. Saves 12.99 for the wireless thingy, if you have an old router.
    so to recap
    2 routers switch whichever 1 on that you want to use.sky router and computer router
    ***important you can only have internet coming in through 1 router at a time***

    hope this makes sense

    its gonna be my set up anyway
    movies in the skyshop are €2.99 & €4.49 i thought they were all gonna be free

    If you have one router connected to the other you can disable DHCP on the second router and change the starting IP on it to say 192.168.1.100

    Also turn off the wireless on the second router if there is any on it

    Devices connected to the second router will then get IPs from the main router and you should be able to keep both on all the time

    Edit: This is for a cable connection between the 2 routers.

    My setup is:

    UPC 3925 cable modem providing DHCP

    Connected to Netgear providing wireless (USB hard drive also connected here) - DHCP is off on this router and starting IP is 192.168.1.100 - cable goes from LAN port of 3925 to LAN port of Netgear - Important not to connect to WAN

    Then connected to a netgear behind the tv (this runs though internal LAN patching in the house) - DHCP is off and wireless is off and starting IP is 192.168.1.200 - THis then connects to TV, Sky Box, Blu Ray Player and Xbox - cable goes from LAN port of Netgear to LAN port of Netgear - Important not to connect to WAN


    It would also be possible to use WDS to wirelessly repeat the signal from one to the other but both routers would have to support this


  • Registered Users, Registered Users 2 Posts: 2,191 ✭✭✭MBSnr


    lertsnim wrote: »
    How much of an internet cap would one hour of viewing use up?

    I downloaded some Doctor Who episodes - each was approx 400mb and 45 mins long.


  • Registered Users Posts: 548 ✭✭✭p.oconnor


    Those of us with Download caps will have to be careful and watch what we are downloading. I downloaded about 3 things (not films) yesterday which amounted to about 3 GB, over a month it wouldn't be long adding up.


  • Registered Users, Registered Users 2 Posts: 19,018 ✭✭✭✭adox


    All the programmes have the file size listed beside them so you can look to see what size file you are about to download before pressing the download button.


  • Advertisement
  • Registered Users Posts: 548 ✭✭✭p.oconnor


    adox wrote: »
    All the programmes have the file size listed beside them so you can look to see what size file you are about to download before pressing the download button.

    I seen that alright but still with 3-4 people here in control of the box we could be in trouble at some stage. I wonder will any companies drop the download limits if sky BB comes in without any.


  • Registered Users, Registered Users 2 Posts: 618 ✭✭✭bonoman66


    lertsnim wrote: »
    How much of an internet cap would one hour of viewing use up?

    Standard Definition content could be approx 600-800MB per hour.

    High Definition content could be approx 2.5-3.5GB per hour.

    That's an approx guide but as already highlighted on this forum, you can easily detemine the data file size of the content you are considering downloading as part of this service - use the 'i' (Information button when the programme is highlighted & you can see that info).


  • Registered Users, Registered Users 2 Posts: 618 ✭✭✭bonoman66


    Tardis wrote: »
    Don't really know to be honest. I'm pretty sure upc is unlimited though

    UPC is NOT unlimted - its 500GB limit a month - despite what they are allowed advertise by the laws in this country.

    With multiple people sharing the same BB connection / Monthly data allowance in a single household, you need to be careful & will still need to watch your data usage (even with a 500GB allowance).

    The BB caps really need to be increased now - especially with this new Sky Service, Netflix, iBox, YouTube etc etc


  • Registered Users Posts: 393 ✭✭Dermondo


    Mhmm, I tried to connect and was coming up with a failed connection in the network settings of the box, then called sky and they informed me that it won't be live until the 24th of this month, many conflicting opinions.

    So how did you guys get connected :D


  • Registered Users, Registered Users 2 Posts: 8,034 ✭✭✭mad muffin


    lertsnim wrote: »
    How much of an internet cap would one hour of viewing use up?

    SD is 1.5gb or so and HD is around 3.5gb.

    In the info of the programme you want to watch tells you how many gb it will be.


  • Registered Users Posts: 861 ✭✭✭peking97


    Dermondo wrote: »
    Mhmm, I tried to connect and was coming up with a failed connection in the network settings of the box, then called sky and they informed me that it won't be live until the 24th of this month, many conflicting opinions.

    So how did you guys get connected :D
    It's definitely available as of now. Connect your sky box to outside world either wired or wireless and then activate the service through My Sky.


  • Registered Users Posts: 393 ✭✭Dermondo


    peking97 wrote: »
    It's definitely available as of now. Connect your sky box to outside world either wired or wireless and then activate the service through My Sky.

    Really, thats strange as I must be doing something wrong then, in logged into my sky account earlier and activated it on my account and then verified that it is enabled.

    Its strange to be honest, it just wont let my box connect to the internet as it is giving my a fail when checking for a connection, used DHCP and manual and alas no sucess. The cable is fine as is just popped it out of my Amp which I used for Internet radio and the router, broadband is working without any trouble.

    Any ideas folks :confused:


  • Registered Users, Registered Users 2 Posts: 618 ✭✭✭bonoman66


    mad muffin wrote: »
    SD is 1.5gb or so and HD is around 3.5gb.

    In the info of the programme you want to watch tells you how many gb it will be.

    I guess it would ultimately depend on the bitrate something was encoded with as well - (in terms of how much data an hours content would use up) but the SD content I downloaded last night as part of this Sky service was less than 700MB for 43 mins - so an hour SD at that same bitrate would be nearer or less than 1GB - significantly less than 1.5GB..;)


  • Registered Users Posts: 861 ✭✭✭peking97


    @Demondo, Did you get a confirmation email from Sky advising it was (is) active on your account? If yes, go to Network Tab and try a reset (Red button I think).


  • Registered Users, Registered Users 2 Posts: 1,933 ✭✭✭keith_d99


    Dermondo wrote: »
    Really, thats strange as I must be doing something wrong then, in logged into my sky account earlier and activated it on my account and then verified that it is enabled.

    Its strange to be honest, it just wont let my box connect to the internet as it is giving my a fail when checking for a connection, used DHCP and manual and alas no sucess. The cable is fine as is just popped it out of my Amp which I used for Internet radio and the router, broadband is working without any trouble.

    Any ideas folks :confused:

    There is an option in the "customise" menu (I think) - Connect to Broadband - turn that on.

    Mine was turned off


  • Advertisement
  • Registered Users Posts: 393 ✭✭Dermondo


    peking97 wrote: »
    @Demondo, Did you get a confirmation email from Sky advising it was (is) active on your account? If yes, go to Network Tab and try a reset (Red button I think).

    Yes I did indeed, got two in fact lol and I tried the reset button, no sucess, but thanks all the same


  • Registered Users Posts: 393 ✭✭Dermondo


    keith_d99 wrote: »
    There is an option in the "customise" menu (I think) - Connect to Broadband - turn that on.

    Mine was turned off
    I tried that as well, turned it off in fact than back on, but alas no sucess :confused:


  • Registered Users, Registered Users 2 Posts: 1,933 ✭✭✭keith_d99


    Dermondo wrote: »
    I tried that as well, turned it off in fact than back on, but alas no sucess :confused:

    Is it getting an IP address?
    If it is - can you ping it from something else on the network


  • Registered Users Posts: 393 ✭✭Dermondo


    keith_d99 wrote: »
    Is it getting an IP address?
    If it is - can you ping it from something else on the network


    Hi, it is showing an IP address, but I am unable to ping it ??


  • Registered Users Posts: 778 ✭✭✭princemuzzy


    quick question guys i have magnet fibre to the home with connections in each rooms do i just need to run an ethernet cable to one of the connections or does this have to be connected to my wireless router


  • Moderators, Politics Moderators, Social & Fun Moderators Posts: 16,139 Mod ✭✭✭✭Quin_Dub


    Dermondo wrote: »
    Mhmm, I tried to connect and was coming up with a failed connection in the network settings of the box, then called sky and they informed me that it won't be live until the 24th of this month, many conflicting opinions.

    So how did you guys get connected :D

    I got that initially - I had to press the "reset" option (red button) in the network settings for it to refresh the IP address lease I guess...

    Worked fine since then...

    I have a powerline homeplug behind the TV connected to a 4 port switch and then out to my Xbox and the Sky box..

    Works without issues..


  • Registered Users Posts: 1 gally25


    Quin_Dub wrote: »
    Dermondo wrote: »
    Mhmm, I tried to connect and was coming up with a failed connection in the network settings of the box, then called sky and they informed me that it won't be live until the 24th of this month, many conflicting opinions.

    So how did you guys get connected :D

    I got that initially - I had to press the "reset" option (red button) in the network settings for it to refresh the IP address lease I guess...

    Worked fine since then...

    I have a powerline homeplug behind the TV connected to a 4 port switch and then out to my Xbox and the Sky box..

    Works without issues..



    I have the same problem. I've reset the network settings in customise its set to broadband on! I go into sky store and nothing? Is there somewhere I should go for on demand instead of sky store! I have the hd box setup to the UPC router!


  • Registered Users, Registered Users 2 Posts: 779 ✭✭✭SPAWKER


    How long does it take to appear on the box after being activated. Also didnt get an email confirmation that it is active.
    Also does it work when connected to a mobile sharing dock with an ethernet cable ?


  • Registered Users, Registered Users 2 Posts: 1,933 ✭✭✭keith_d99


    Dermondo wrote: »
    Hi, it is showing an IP address, but I am unable to ping it ??

    Strange one .... on your router, is the LAN port lighting?

    You don't have an ipad by any chance - you could use the Sky+ ipad app to see if there is connectivity to your Sky+ box


  • Advertisement
  • Banned (with Prison Access) Posts: 7,102 ✭✭✭Stinicker


    I got this working today after a bit of trouble.

    Firstly my account was in cancellation as I had cancelled it having ordered Half Price Sky for 12 months which is due to be installed next week.

    You cannot add Sky on demand when your account is in cancellation and I could not add it in "My Sky"

    I told them I might reconsider my decision to cancel Sky if I could get the On Demand working to test it out. They then applied €50 credit to my account and I resubscribed on a month by month basis. So I will basically get a months free viewing and then cancel as I will have my 2nd Sky account running at half price, but I can use the box in the bedroom like Multiroom for a month as they gave me €50 credit

    Now to get it working you have to ensure the Broadband connection is turned on in the settings and order it in my sky for €0.00. The order process was instantaneous and when I walked from the computer back up to the living room the service was working. I also got a confirmation email straight away.

    It is very handy I like it already, however it isn't worth a damn if you haven't a minimum of least 7mbs I'd say. Most HD TV shows are around 2GB (its marked) and unless you have speed you will have to wait for them to buffer.


  • Registered Users Posts: 393 ✭✭Dermondo


    gally25 wrote: »
    I have the same problem. I've reset the network settings in customise its set to broadband on! I go into sky store and nothing? Is there somewhere I should go for on demand instead of sky store! I have the hd box setup to the UPC router!

    I got it sorted I think, I rebooted the router and at last the Sky Box detected the internet, but now, yeah theres always a but ...., there is nothing in the on demand section :confused:


  • Registered Users, Registered Users 2 Posts: 12,667 ✭✭✭✭machiavellianme


    Anyone get this on a samsung box with the old epg yet?
    Tried a forced update but got nothing!


  • Registered Users, Registered Users 2 Posts: 2,354 ✭✭✭nocoverart


    Anyone get this on a samsung box with the old epg yet?
    Tried a forced update but got nothing!

    Yeah, i have! have you added On Demand on the my shop section on Sky website? i forgot to do that at first and it didn't work till i did.


  • Registered Users, Registered Users 2 Posts: 12,667 ✭✭✭✭machiavellianme


    nocoverart wrote: »
    Yeah, i have! have you added On Demand on the my shop section on Sky website? i forgot to do that at first and it didn't work till i did.

    Yeah, I've done that and nothing. I guess I'll have to ring them so.
    At least now I know its possible


  • Registered Users, Registered Users 2 Posts: 1,507 ✭✭✭galtee boy


    Anyone get this on a samsung box with the old epg yet?
    Tried a forced update but got nothing!

    Yep, just hooked up my Samsung box which is still on the old EPG ( thankfully, as I have the "card trick" working on it ) and Anytime + working perfectly. Dont know how much use I will make of it and I see the ITV Player on the menu is a bit of a swizz, as its not the current ITV Player, but some kind of a bastardised archive version of it. It wont take off until the RTE Player and TV3 player etc are on it.


  • Advertisement
  • Registered Users, Registered Users 2 Posts: 3,165 ✭✭✭Savage Tyrant


    Can we download from on demand whilst also making 2 recordings from live TV? If not, do the live tv recordings take priority over the on demand download?


  • Registered Users Posts: 191 ✭✭Racket


    Can we download from on demand whilst also making 2 recordings from live TV? If not, do the live tv recordings take priority over the on demand download?

    Worked for me downloading Moonraker while recording 2 things yesterday morning.


  • Registered Users, Registered Users 2 Posts: 523 ✭✭✭Mugser


    Downloaded a few items so far, no problems.. was able to start watching the programmes once they reached a few %, 3 or 4, however one of the items currently downloading is at 40 odd % and still not showing up as 'Available'.
    Liking the whole set-up/ service so far though it has to be said. Glad I've unlimited DL:p


  • Registered Users, Registered Users 2 Posts: 2,420 ✭✭✭Dr. Nick


    Can we download from on demand whilst also making 2 recordings from live TV? If not, do the live tv recordings take priority over the on demand download?

    Three sources, how could you not?


  • Registered Users, Subscribers, Registered Users 2 Posts: 1,351 ✭✭✭mike2084


    Anyone get this on a samsung box with the old epg yet?
    Tried a forced update but got nothing!

    No problems with Samsung here either.


  • Advertisement
Advertisement