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14-11-2014, 12:02   #61
Black_Knight
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So UPC rang and gave me a better deal. Works out around €53 a month average (€5 less than their best offer before I cancelled), but 1) I was at work so couldn't really discuss and 2) they did the same package im on for an average of €50 a month previously. Since then i've had a few emails/texts/calls about collecting equipment.

The waiting game continues.
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14-11-2014, 13:38   #62
chenz116
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Just rang UPC after seeing this forum.

I have home phone any time and broadband unlimited for €49

Im out of contract next month and said I was concidering leaving because of the offers i can get from other companies.

I was offered the next 4 months half and then back to full price, but i have to agree a new 12 month contact.

Seems ok to me €100 in my pocket

What ya think ?
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14-11-2014, 13:43   #63
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Interesting thread...
My contract just expired yesterday and was about to ring Eircom this week to get a better deal.
I am paying 95 euro a month for 50mb internet and digital tv in 2 rooms. No sky sports or anything like that. Feel it's a rip off. Got an Eircom guy call to the house a few months ago to say I could get the same from them for 66 euro. Of course... still in contract at the time so what could you do.

But really interesting reading this thread. Gonna give UPC a call tomorrow and see if they can offer me a better deal.
Make sure you do your research and have Eircoms costs at hand to quote to them. I negotiated the Horizon Max, with Anytime Phone and the top bb for €45 last March. It will be going back to full price in March so I will be initiating the process again next March. If they want to hold onto me they will gave to deal.

Never take their first offer.
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14-11-2014, 13:46   #64
kooga
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Originally Posted by chenz116 View Post
Just rang UPC after seeing this forum.

I have home phone any time and broadband unlimited for €49

Im out of contract next month and said I was concidering leaving because of the offers i can get from other companies.

I was offered the next 4 months half and then back to full price, but i have to agree a new 12 month contact.

Seems ok to me €100 in my pocket

What ya think ?
who is your tv provider?
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14-11-2014, 13:51   #65
youtube!
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This threasd has me confused, I was with that bloody shower for 4 years never missed a payment, last year when I was out of contract they offered me half price tv for 12 months but then they claim that they sent me a letter after 7 months informing me that they were increasing prices and that my offer was no longer valid...

So as a point of principle I told them I would not be paying any extra to what we agreed verbally and that I wished to leave unless they could offer me a better deal something akin to what they offer their new customers, now considering I had BB TV and 3 extra boxes with them I reckoned they would at least offer me some kind of deal...not a bit of it...

a really shiity company with really ****ty attitudes to loyal customers, I am with SKY now and I could not be happier, up yours UPC!
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14-11-2014, 14:26   #66
chenz116
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who is your tv provider?
SKY

told them i dont want UPC tv its a horrible system
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14-11-2014, 16:27   #67
Black_Knight
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Quote:
Originally Posted by chenz116 View Post
Just rang UPC after seeing this forum.

I have home phone any time and broadband unlimited for €49

Im out of contract next month and said I was concidering leaving because of the offers i can get from other companies.

I was offered the next 4 months half and then back to full price, but i have to agree a new 12 month contact.

Seems ok to me €100 in my pocket

What ya think ?
They did something similar for me. Then I gave my 30 days cancelation notice. Got a phonecall the next day with a better offer.
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14-11-2014, 17:28   #68
kooga
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SKY

told them i dont want UPC tv its a horrible system
ok you need to research how much moving (in theory ) is to eircom.........ring upc back tell them you are cancelling straight up. if they ask why say moving to eircom much better deal as a NEW CUSTOMER and if no improved offer give your 31 days cancel notice...........you can change your mind anytime and they will ring u.
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14-11-2014, 18:54   #69
joefuss1986
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Quote:
Originally Posted by chenz116 View Post
Just rang UPC after seeing this forum.

I have home phone any time and broadband unlimited for €49

Im out of contract next month and said I was concidering leaving because of the offers i can get from other companies.

I was offered the next 4 months half and then back to full price, but i have to agree a new 12 month contact.

Seems ok to me €100 in my pocket

What ya think ?
Reckon u can do better. I pay 26 for that for a year but mine is 52 full price. My year is almost up on the discounts tho.
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17-11-2014, 10:40   #70
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Hi all -

I rang up there saying I was trying to get a cheaper option and was thinking of going to Eircom. I'm currently paying 73 a month, have been a customer for over 6 years and never got a special intro half price. Never missed a payment etc.

I also told them I'd no interest in the phone part of the bundle and would take the basic TV pack with reduced speed broadband once it was unlimited. Was basically told I'm in contract until 28th Jan and made no effort to try keep my business. Looking forward to leaving them now.
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17-11-2014, 10:45   #71
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Hi all -

I rang up there saying I was trying to get a cheaper option and was thinking of going to Eircom. I'm currently paying 73 a month, have been a customer for over 6 years and never got a special intro half price. Never missed a payment etc.

I also told them I'd no interest in the phone part of the bundle and would take the basic TV pack with reduced speed broadband once it was unlimited. Was basically told I'm in contract until 28th Jan and made no effort to try keep my business. Looking forward to leaving them now.
u need to go through with it now, ring them end of december and give your 32 days notice!
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17-11-2014, 14:42   #72
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How does a UPC contract work?
I got them in 2 years ago this coming Dec.
Is it one year, then rolls / renews each year?
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17-11-2014, 15:17   #73
kooga
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you are out of contract
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17-11-2014, 16:43   #74
Black_Knight
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How does a UPC contract work?
I got them in 2 years ago this coming Dec.
Is it one year, then rolls / renews each year?
You were probably on a 1 year contract (there are new 18 month contracts now, but they're only recent), so after that first year, your contract is a rolling contract, month by month. If you want to cancel, ring up and tell them, get the email address, and give your 30 days notice.
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19-11-2014, 16:28   #75
 
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So I called UPC about cancelling. They ask why, which is ..something. I said we're out of contract and what we're being offered isn't low enough. She then explained how the deal for 53 for new customers is actually more pricey because of all the other stuff they have to pay for like a box etc. as if that's meant to make them sound good!

They didn't offer anything lower than this ****e 55 per month for 6 months, then back to 70 for the remainder, so I said yeah still cancelling so. After 4 years, this is bollix. She gave me the email address to send our cancellation to, and said it'll be confirmed then.
Sky here we come they don't really have a clue do they
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