Anyone still waiting for stuff from China?

28-02-2017 6:22pm

Harold Wrong Cape wrote: »

This has been an intermittent issue for far longer than a year. I don't believe it is fair to blame An Post or Revenue when there is no evidence that they have any involvement in delaying packages.

Who knows what route these non tracked parcels take from China or what intermediaries they pass through.

Well I had something that tracking said was in Ireland in November and only got it delivered in mid Feb. Where was it stuck then?

Kimbot · 28-02-2017 6:27pm

glasso wrote: »

Well I had something that tracking said was in Ireland in November and only got it delivered in mid Feb. Where was it stuck then?

If it was in since November then you were lost in the big black hole that is portlaoise sorting office. I live around the corner from it, its my local pick up point when I miss signed deliveries and numerous times I would return from work to the little leaflet to collect my parcel. 4 out of 5 times I had to go back a couple of times because they just couldnt find my item even tho they apparently had it in their hands only a few hours earlier. Alot more people are online shopping so that is adding more volumes making it easier for small parcels to get lost between pallets etc.

nava · 28-02-2017 6:38pm

glasso wrote: »

Well I had something that tracking said was in Ireland in November and only got it delivered in mid Feb. Where was it stuck then?

Was that tracking on the anpost website or China post, Track17 or similar? I find lots of times it does say on the China post or other website it's reached Ireland, but looking at the tracking it's just that left the country as the time difference with previous tracking is only a few hours, so impossible it actually got to Ireland in that sort time. Also I think most of the parcels that come to Ireland do not come directly from China, they enter Europe via other countries like UK, Netherlands, etc

If the tracking on the anpost website does say it's in Ireland I would complain to An Post and also to Comreg, it's unacceptable to have a parcel for over 2 months.

28-02-2017 6:40pm

glasso wrote: »

Well I had something that tracking said was in Ireland in November and only got it delivered in mid Feb. Where was it stuck then?

Did your tracking number show on anpost website as here since November or was the tracking from a Chinese site saying it was in Ireland? If the former did you not contact anpost after a few day's to see what the story was?

At most I've only ever had a package held up for a week once scanned here, and that was down to customs being slow in getting back to me for payment on it.

28-02-2017 6:50pm

nava wrote: »

Was that tracking on the anpost website or China post, Track17 or similar? I find lots of times it does say on the China post or other website it's reached Ireland, but looking at the tracking it's just that left the country as the time difference with previous tracking is only a few hours, so impossible it actually got to Ireland in that sort time.

Noticed this a good bit on Ali and what I was getting at above, here's an example with a package I have on Ali at the moment

2017.02.23 12:17 (GMT-7): arrive delivery IE
2017.02.23 04:22 (GMT-7): Export customs clearance complete
2017.02.22 20:17 (GMT-7): arrive export exchange

It was only shipped on the 22'd, so be doing well to have it in Ireland next day, I'd take the internal tracking details with a pinch of salt at least.

One other thing you mentioned there and what I have noticed with some bigger parcel's received that may be sent by China post EMS is that they appear to tranship via the Netherlands, it doesn't show this on the tracking but on sticker's on the actual box

The Raptor · 28-02-2017 6:58pm

I ordered a few things from China. I knew there would be a delay as it's from China but the tracking says it was in Ireland two weeks ago. So where are things going to?

tsue921i8wljb3 · 28-02-2017 7:10pm

glasso wrote: »

Well I had something that tracking said was in Ireland in November and only got it delivered in mid Feb. Where was it stuck then?

Was that Chinese tracking? If so I believe it is made up. I've had similar experiences with certain tracking sites (Yanwen etc). What benefit would An Post get holding a package for three months?

The Raptor · 28-02-2017 7:11pm

Harold Wrong Cape wrote: »

Was that Chinese tracking? If so I believe it is made up. I've had similar experiences with certain tracking sites (Yanwen etc). What benefit would An Post get holding a package for three months?

How can tracking be made up?

tsue921i8wljb3 · 28-02-2017 7:14pm

The Raptor wrote: »

How can tracking be made up?

Of course it can be made up. It is just text on a webpage. 5500 has posted an example above. Do you believe his package made it to Ireland from China within 24 hours?

28-02-2017 7:16pm

The Raptor wrote: »

I ordered a few things from China. I knew there would be a delay as it's from China but the tracking says it was in Ireland two weeks ago. So where are things going to?

Do you have the tracking number handy? Or can you post a grab of where it's saying it's here 2 weeks? Genuinely curious as I've never seen this happen unless it's something stuck in customs

foxatron · 28-02-2017 7:54pm

Ordered a few things in December...still waiting.....by the look of some of the posts here i should have the items in time for Christmas.

The Raptor · 28-02-2017 7:55pm

Harold Wrong Cape wrote: »

Of course it can be made up. It is just text on a webpage. 5500 has posted an example above. Do you believe his package made it to Ireland from China within 24 hours?

You might be right, I just checked my tracking and it was the same with me. It was 24 hours from when it left China and making it here.

I don't believe it's made up though. Maybe some mistake when updating or whatever.

archer22 · 28-02-2017 8:01pm

The Raptor wrote: »

You might be right, I just checked my tracking and it was the same with me. It was 24 hours from when it left China and making it here.

I don't believe it's made up though. Maybe some mistake when updating or whatever.

Did you factor in time differences which is around 8 hours but which can give different dates making something appear 24 hours shorter or longer.

The Raptor · 28-02-2017 8:10pm

archer22 wrote: »

Did you factor in time differences which is around 8 hours but which can give different dates making something appear 24 hours shorter or longer.

What has that got to do with it? 24 +/- 8 hours from China, doesn't make sense.

archer22 · 28-02-2017 8:29pm

The Raptor wrote: »

What has that got to do with it? 24 +/- 8 hours from China, doesn't make sense.

Well I presume you got the reading from the Chinese tracking site which is in a different time zone.
I don't know if it would make a difference or not, I have not fully analyized it.
But its something I always keep in mind when dealing with different time zones.For example its now Feb 28 in Ireland but its March 1st in China...can make a perceived difference of a day if not allowed for at least on shipping date on package if nothing else.

28-02-2017 8:47pm

FWIW even DHL express from China to Ireland takes 3 days from my experience, bearing in mind were likely to be talking about mainly small packet internal or Chinapost items which in fairness are never going to arrive within 24 hours.

I don't know what causes the errors on Ali but all it does is add to the confusion by the looks of things

01-03-2017 1:42am

5500 wrote: »

Did your tracking number show on anpost website as here since November or was the tracking from a Chinese site saying it was in Ireland? If the former did you not contact anpost after a few day's to see what the story was?

At most I've only ever had a package held up for a week once scanned here, and that was down to customs being slow in getting back to me for payment on it.

tracking showed that it took 2 or 3 weeks to supposedly get to Ireland so it wasn't a case of some star ship enterprise 1 day thing.

ED E · 01-03-2017 1:49am

My last two have officially expired according to CNPost now. We live in hope, 140 days is a bit off yet (103 days to date).

01-03-2017 1:07pm

The Raptor wrote: »

I ordered a few things from China. I knew there would be a delay as it's from China but the tracking says it was in Ireland two weeks ago. So where are things going to?

that's the question.
post your tracking info e.g. dates from where etc.

The Raptor · 01-03-2017 9:07pm

glasso wrote: »

that's the question.
post your tracking info e.g. dates from where etc.

Here's a screenshot of the tracking information.

nava · 01-03-2017 9:32pm

The Raptor wrote: »

Here's a screenshot of the tracking information.

Is the tracking number working on the anpost website?

When it shows like that it's not in Ireland, it's the same as was commented before, that's the sender company saying it's in Ireland as soon as it leaves China/HK, maybe try to contact the sender company to ask them to clarify as anpost hasn't receive it.

01-03-2017 10:02pm

nava wrote: »

Is the tracking number working on the anpost website?

When it shows like that it's not in Ireland, it's the same as was commented before, that's the sender company saying it's in Ireland as soon as it leaves China/HK, maybe try to contact the sender company to ask them to clarify as anpost hasn't receive it.

could it not be in customs? maybe that's where the delay is? (for this and for other similar situations?)

01-03-2017 10:26pm

The tracking shows sent to ireland on the 10th and in ireland on the 11th, theres not a chance of that happening with china/hk/singapore post ect.

As i mentioned before DHL express takes 3 days from China to Ireland, and your likely to be paying extra for that or buying a higher value item that its included "free" in, so theres no way economy airmail is going to get here quicker.

As for customs itll show "item sent to customs" / "item held by customs" if its here and they have it.

I had 2 packages delivered today that were sent on the 8th, 1 with tracking and 1 without, so far since january things seem normal for me, its october and november that seem to be the black hole

nava · 01-03-2017 10:26pm

glasso wrote: »

could it not be in customs? maybe that's where the delay is? (for this and for other similar situations?)

When it goes to customs it shows on the tracking number.

god's toy · 02-03-2017 7:14am

Ah at last my stuff has come! Was a record 8 plus weeks in no mans land but got here in the end.

The Raptor · 02-03-2017 8:38am

If something can take weeks, what have ye been doing? Do ye open a PayPal dispute, even though it can take way longer than 45 days?

nava · 02-03-2017 8:42am

The Raptor wrote: »

If something can take weeks, what have ye been doing? Do ye open a PayPal dispute, even though it can take way longer than 45 days?

A few months back they change so You can open a dispute on Paypal up to 180 days.

archer22 · 02-03-2017 8:46am

The Raptor wrote: »

If something can take weeks, what have ye been doing? Do ye open a PayPal dispute, even though it can take way longer than 45 days?

You contact the vendor and they generally refund without hassle..as long as a certain time frame has passed ...usually 30 or 40 working days.

I never had to open a paypal dispute with a Chinese vendor.

stronglikebull · 02-03-2017 10:29am

archer22 wrote: »

You contact the vendor and they generally refund without hassle..as long as a certain time frame has passed ...usually 30 or 40 working days.

I never had to open a paypal dispute with a Chinese vendor.

I've had to do it on numerous occasions, more so lately than in previous years. A couple of sellers just kept telling me to "give it more days" over and over, and started to insist that delivery taking up to 60 days was normal. I always revert to what they put on their own auction, and if they state 20-30 days I hold them to that.

Currently waiting on three different packages, all from the first week in January. A fourth package that was sent at the same time arrived at the start of February, but no sign of the others. All were given tracking numbers, only one actually shows any information and that was the 27th of January.

Starting to get annoying how long these are taking now.

vandriver · 02-03-2017 10:36am

I ordered a phone case (only 6 quid) on Oct 25th-didnt arrive.Messaged seller ,got sent a replacement 1st week in January-didnt arrive.Im now on my third promised case .

The Raptor · 02-03-2017 7:01pm

I'm glad I checked here. I know now that my things (half I forgot what I ordered) can take a few more weeks and it's not unusual with the tracking that says it's here in Ireland.

What has me baffled though, I got something two weeks ago and it only took two weeks which seems to be the fastest and it was ordinary post.

Collibosher · 03-03-2017 3:54am

The Raptor wrote: »

Here's a screenshot of the tracking information.

That's Malaysia Post by the looks of it.

I get stuff regularly from a Chinese supplier that uses them, and the supposed tracking always says the item has arrived in Ireland a day after it left Kuala Lumpur (KLIA). It's just their way of saying it's left Malaysia and they can no longer track it. A month later my orders arrive with An Post and I get them the following day.

ED E · 03-03-2017 12:15pm

The Raptor wrote: »

What has me baffled though, I got something two weeks ago and it only took two weeks which seems to be the fastest and it was ordinary post.

They delay only effects stuff sent up to Chrimbo. Consignments from the new year onwards are flowing normally.

stronglikebull · 03-03-2017 3:36pm

ED E wrote: »

They delay only effects stuff sent up to Chrimbo. Consignments from the new year onwards are flowing normally.

Nah, stuff ordered in January is on a go slow for me. I had a few orders in November and December that arrived in about 3 weeks.

morgana · 03-03-2017 5:18pm

3rd November and 3rd December still outstanding, got refund for the November item, the December item he says he will refund but mysteriously fail. Gave him till Monday, then I will negative feedback on Ebay and initiate refund through Paypall. Both are small items, but still.

stronglikebull · 08-03-2017 2:40pm

morgana wrote: »

3rd November and 3rd December still outstanding, got refund for the November item, the December item he says he will refund but mysteriously fail. Gave him till Monday, then I will negative feedback on Ebay and initiate refund through Paypall. Both are small items, but still.

You can only leave feedback on eBay within 60 days of the purchase. After that, you can still try get a refund through Paypal, but eBay won't listen to you.

The Raptor · 09-03-2017 8:53pm

I've ordered stuff from, Ebay, gearbest and aliexpress with despatch emails at the end of January/early February and only one out of five turned up.

It can't be all the seller's fault to why they aren't showing up. The Chinese new year is over as well so there shouldn't be any delay. What's the hold up with them.

archer22 · 10-03-2017 8:52am

The Raptor wrote: »

I've ordered stuff from, Ebay, gearbest and aliexpress with despatch emails at the end of January/early February and only one out of five turned up.

It can't be all the seller's fault to why they aren't showing up. The Chinese new year is over as well so there shouldn't be any delay. What's the hold up with them.

It certainly isn't the sellers fault...all the vendors in China didn't go mad overnight

.
I doubt the Chinese postal service are on a go slow either, I think if it was and given its a state subsidised service, there would be firing squads busy by now.

So that leaves who?.

ED E · 10-03-2017 8:57am

Intermediate Logistics Partners
Customs & Revenue
An Post

We cant determine who it is. Need an insider to spill the beans.

archer22 · 10-03-2017 9:05am

ED E wrote: »

Intermediate Logistics Partners
Customs & Revenue
An Post

We cant determine who it is. Need an insider to spill the beans.

Might be just coincidence but I believe An Post is cost cutting at the moment...talking about things like laying off staff, closing post offices and of course a huge price increase for their own service.
Am sure the ever growing nuisance of mail from China to be sorted and delivered for free is not flavour of the month with their accountants and planners at the moment.

my3cents · 10-03-2017 10:31am

ED E wrote: »

Intermediate Logistics Partners
Customs & Revenue
An Post

We cant determine who it is. Need an insider to spill the beans.

Insider I know in An Post tells me that the hearsay is that management have said "we aren't getting paid to deliver it so don't bother sorting it", but every time they tell me that they point out that no they have spoken to knows 100% for sure.

ED E · 10-03-2017 11:04am

USO doesnt apply to it so as long as its not obvious to the UPU they'd know theyd get away with it.

The Raptor · 11-03-2017 11:02am

archer22 wrote: »

Might be just coincidence but I believe An Post is cost cutting at the moment...talking about things like laying off staff, closing post offices and of course a huge price increase for their own service.
Am sure the ever growing nuisance of mail from China to be sorted and delivered for free is not flavour of the month with their accountants and planners at the moment.

This is what I'm thinking as well. I've got orders since the end of January/start of February. One out of five came in a reasonable amount of time, took about two weeks for one of them.

Then I have orders have mid February and I'm still waiting on them.

I have ordered stuff last year and I don't think it took more than 3 weeks for anything to come.

The Raptor · 11-03-2017 11:32am

Somebody else also mentioned an post in the aliexpress bargain alerts forum. An post got a new CEO last October and he was on the radio during the week talking about the price increase in stamps and the job losses and post office closures. They reckon they made changes to the items coming from China.

Which makes perfect sense because the things I ordered last year all came in about 3 weeks. The last time I bought something from China would have been around September or October.

The Raptor · 11-03-2017 11:36am

Another poster in the same thread, ordering something through an post took 42 days. Using address pal it took 17 days.

So it seems an post aren't bothered delivering our mail. Then they have the cheek to up the cost of stamps for all their 'great' work.

ED E · 11-03-2017 8:20pm

The Raptor wrote: »

Another poster in the same thread, ordering something through an post took 42 days. Using address pal it took 17 days.

So it seems an post aren't bothered delivering our mail. Then they have the cheek to up the cost of stamps for all their 'great' work.

Its a story for another thread but its the Govt/COMREGs fault that that price has risen (and its still not that high). We still have 5 day delivery of mail to EVERY house in the country. And Ireland being Ireland, nobody lives within earshot of another in the countryside making mail delivery stupidly labour intensive.

ED E · 12-03-2017 12:48am

From Bargain Alerts Ali Thread:

Tinder Surprise wrote: »

I think its safe to say I know which method of shipping I am going to be using from here on in.

I repeated an order i placed but this time sent it to the UK (Addresspal) and i saved myself weeks...

1st order (via CP & AnPost)
ORDER PLACED: 10/1/2017
DATE SHIPPED: 12/1/2017 (+2 days)
DATE LEFT CHINA: 22/1/2017 (+12 days)
DATE DELIVERED: 21/2/2017 (+42 days)

total delivery time = 42 days

2nd order (via CP & Address pal)
ORDER PLACED: 21/2/2017
DATE SHIPPED: 24/2/2017 (+2 days)
DATE LEFT CHINA: 03/3/2017 (+10 days)
DATE DELIVERED: 08/3/2017 (+17 days)

total delivery time = 17 days

...as you can see both orders have a similar time line up until they ship by air.
The 1st order went awol with no tracking via An Post until it arrived at my door weeks later.
The 2nd order was a dream as it had full tracking within a day when in landed in the UK via Royal mail tracking service.

so for the extra €3.50 Address pal fee I know which method of shipping I will be using from here on in.

(p.s) I know these type of posts annoy some, but I think its important to highlight such issues and potential resolutions for those that want bargains delivered within a reasonable time scale.

JabbaTheHut wrote: »

Now I know that what I'm posting here is not an bargain. But since it seems a lot of people are experiencing huge delays from orders from China, I'd though I'd post my 2cents.

Anything I ordered from China with free shipping since Mid November hasn't turned up. I'm waiting on 6 items at this stage. Haven't bothered ordering anything since mid Feb.

Here's me thoughts. An Post got a new CEO in October. He was interviewed on RTE Radio 1 this morning, explaining how the price of postage stamps have to increase in order for the company to survive. He mentioned that there'll be job losses more than likely. Also a significant number of Post Offices will close. A new way of doing business in An Post seems to be inevitable.
Up until October, most anything I ordered from China took 3 weeks on average to arrive. I've never waited more than 5 weeks. I reckon the new CEO has made changes to the China free delivery mail in An Post. As mentioned in previous threads, it seems An Post get very little for delivering free shipping items to the end customer.

Maybe I'm just wearing a tin foil hat, but most certainly, something has changed.

blade1 wrote: »

I received another 2 sets of Bluedio te earphones today after ordering on the 25th of Jan.
Also a torch that I ordered from Wish on the 29th of Nov. arrived. Over 3 months to arrive!!

I've queried the two outstanding orders with sellers on Ali. See what they say.

Order 3 Feb predicted Thu. 16 Feb. - Mon. 6 Mar. hasnt shown. Untracked. Will keep an eye on that.

Order from DX that had to go via PostNL(Batteries) arrived in about 3wks.

ED E · 13-03-2017 11:14am

I give up.

13-03-2017 2:18pm

The Raptor wrote: »

Another poster in the same thread, ordering something through an post took 42 days. Using address pal it took 17 days.

So it seems an post aren't bothered delivering our mail. Then they have the cheek to up the cost of stamps for all their 'great' work.

seeing things like this indicate to me that An Post is fooking around and basically deliberately delaying things. I haven't seen this happening with other European countries.
how can they be held to account?
instead of the addresspal option would registering post (which is paid for tracking with singed for) in most cases achieve the same thing at a lower cost. when something is signed for I tend to get it within a reasonable timeframe, I guess because An Post consider it worthy of actually delivering because they get more money.

ohnonotgmail · 13-03-2017 2:30pm

ED E wrote: »

USO doesnt apply to it so as long as its not obvious to the UPU they'd know theyd get away with it.

Does the USO not apply to postal items up to to 2kg or is that only between EU member states? If not how is An Post being paid to deliver these items?

glasso wrote: »

seeing things like this indicate to me that An Post is fooking around and basically deliberately delaying things. I haven't seen this happening with other European countries.
how can they be held to account?
instead of the addresspal option would registering post (which is paid for tracking with singed for) in most cases achieve the same thing at a lower cost. when something is signed for I tend to get it within a reasonable timeframe, I guess because An Post consider it worthy of actually delivering because they get more money.

Most of the stuff i order from china is registered post. It makes little or no difference to timeframes.

Anyone still waiting for stuff from China?

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