Screwfix deliveries

mloc123 · 09-02-2021 3:02pm

listermint wrote: »

Click and collect is great though.

It is.. I have spent far too much in the last 2 months with them. Good service, good prices.

listermint · 09-02-2021 3:03pm

Marhay70 wrote: »

Easy to blame Brexit, and it may have made things worse, but Screwfix delivery times were pretty **** to start with.

It's brexit.

Might have been poor before like a week or two poor. But this is brexit .

Igotadose · 09-02-2021 4:40pm

Marhay70 wrote: »

Easy to blame Brexit, and it may have made things worse, but Screwfix delivery times were pretty **** to start with.

Screwfix were great a year ago. Never a problem, refunded things that broke quite readily, was always my go-to site for plumbing stuff.

It's Brexit and Screwfix not being ready for it.

Fingers Mcginty · 09-02-2021 5:13pm

Is the click and go service still available?

Patches oHoulihan · 09-02-2021 6:31pm

9 days since my order

A couple of plumbing tools
Sealant tape
Towel Rads
Silicon

Might get them with the Easter Eggs!

listermint · 09-02-2021 6:40pm

Fingers Mcginty wrote: »

Is the click and go service still available?

Yes it is. Make sure the item is in stock for the store your going to.

bladespin · 09-02-2021 7:02pm

listermint wrote: »

It's brexit.

Might have been poor before like a week or two poor. But this is brexit .

Nope, were always very hit and miss, especially if there were 2 or more parcels in the delivery, get one and not the other, get the same parcel twice (box 1 duplicated but box 2 never showed) also had couriers delivered to wrong address then insisting it was delivered correctly, all pre Brexit.

Fingers Mcginty · 10-02-2021 12:49pm

listermint wrote: »

Make sure the item is in stock for the store your going to.

None of the items I'm looking form are in stock

PauloMN · 11-02-2021 9:29am

My order arrived just now - despatched on Jan 26th. Just to give folks an indication of how long it's taking. Surprised it came at all to be honest.

odoliam · 11-02-2021 10:04am

all 3 of my parcels arrived this week on Tues & Wed
ordered on 19th Jan

now looking at a router and wondering if I should chance them again as nowhere matches the pricing!
I'm in no rush, so can afford to wait

purple hands · 11-02-2021 12:20pm

Everything I ordered on 19th also arrived in dribs and drabs this week, plus some items I didn't order

Encrypted Pigeon · 11-02-2021 12:54pm

I have items ordered since the 1st, that is saying "The parcel was released by customs" for a couple of days now, wondering whether they are expecting me to pick it up at this stage.

jpc53 · 11-02-2021 9:37pm

The bit that I got on to them about was 3 day delivery advertised when the poor call centre staff know they are about to get grief. Would love to get the email of the people who run the website as they just draw people in based on lie's about delivery.

I did not even know what I was buying was coming from the UK, maybe that is something for consumer protection to do going forward. you shouldnt be able to have a .ie domain and then source stuff outside the EU without saying it is not coming from the EU. Anyway my released from customs is a ruse, GLS nor Screwfix could tell me if what I ordered in a very small box was in Ireland or the UK but that the customs had released the documents, when I asked which customs I was told good question not sure. If it doesnt some this week it should be with me in a week or two. If I could be bothered I would complain elsewhere but anyone thinking of buying something that you want to arrive in a month dont bother

Mike2006 · 12-02-2021 11:05am

I received one order in full and a partial delivery of a 2nd order yesterday.
Both ordered on 26th Jan.

I am hoping that the rest of the 2nd delivery will arrive today...

Its not great - it is all about expectation though... I ordered connectors from LightInTheBox and am not expecting to see anything from them for 6 weeks even though I had to pay for delivery...

I found the GLS website status to be a lot more accurate than the Parcelforce link...

Mike

purple hands · 12-02-2021 3:20pm

purple hands wrote: »

Everything I ordered on 19th also arrived in dribs and drabs this week, plus some items I didn't order

Anyone's delivery missing some pvc-coated mesh panels?

https://www.screwfix.ie/p/apollo-50mm-pvc-coated-mesh-panel-610-x-910mm-10-pack/25659

No word back from Screwfix, but here might be quicker :pac:

Patches oHoulihan · 12-02-2021 9:15pm

11 days and still only at exported on parcelforce

All of the stuff I ordered was in a shop in Swds by the way available of Click and Collect

So go figure

Fingers Mcginty · 14-02-2021 1:53pm

Ordered on Feb 3rd ....released from customs on the 12th.

PauloMN · 15-02-2021 10:16am

They have a recent update on their website to try to explain it:

BREXIT DISRUPTION – Service Update – 11.02.21

Screwfix Ireland is a registered Irish business with 12 stores in Ireland with more to come. When purchasing products for home delivery from our Irish website, screwfix.ie, the products are dispatched from our UK based distribution centre. This is done to ensure we can offer as many products as possible to our Irish customers at really great prices.

This process should be seamless but due to Brexit there have been significant changes that we, along with our delivery partner, have had to make to allow us to get your order to you. Unfortunately, we have encountered some unforeseen issues with the UK and Irish customs which is causing some delays to orders and in a small number of cases we are unable to deliver an item. This is due to the manufacturer of these affected products not meeting all of the new export criteria. If your order is affected by this and we are unable to deliver your parcel, then we will contact you. Please note that you will not be charged any additional duties or delivery charges.

On average orders are taking a minimum of 7 days delivery. Please see below for further details

For customers who placed an order between 1st January and 7th February and have not yet received it, please be assured we are working through affected orders to get your parcel to you as soon as possible
For customers who placed an order on or after 8th February please allow a minimum of 7 working days to receive your order.
We are very sorry if your order has been affected due to this situation and we’re working hard with our carrier to get your parcel to you as soon as possible.

Patches oHoulihan · 15-02-2021 11:38am

some of my stuff arrived today.
About half of the order

Bawnmore · 15-02-2021 12:49pm

For people who are receiving their parcels, have the tracking numbers (Parcelforce or GLS) been any indication of where it was ant any given time?

Leftyflip · 15-02-2021 3:32pm

Bawnmore wrote: »

For people who are receiving their parcels, have the tracking numbers (Parcelforce or GLS) been any indication of where it was ant any given time?

Nope. Useless on both ends!

Patches oHoulihan · 15-02-2021 7:57pm

Bawnmore wrote: »

For people who are receiving their parcels, have the tracking numbers (Parcelforce or GLS) been any indication of where it was ant any given time?

my parcelforce trackers are still showing half way done.
None of the items relate to an item either so I cant say what is what.
So yeah, next to useless:rolleyes:

Mike2006 · 16-02-2021 9:39am

Bawnmore wrote: »

For people who are receiving their parcels, have the tracking numbers (Parcelforce or GLS) been any indication of where it was ant any given time?

To be fair to them, I found the GLS tracking link to be accurate. Delivery was very slow but the tracker did work for me...

Mango Joe · 17-02-2021 11:08am

Screwfix gave me an apology and a credit on my account for a late delivery.

To be fair to them they didn't ask for every Xenophobic Moron in Engerland to bring in Brexit and the resultant huge delays.

- I left the experience feeling sorry for them to be honest.

PS I'd order from them again if I was in no hurry as at least their Customer Service is reactive and genuine.

Encrypted Pigeon · 17-02-2021 11:56am

Yeah, in fairness they dispatched my order quickly. The frustrating part was the waiting and slow updates on delivery which is out of their control.

myfreespirit · 17-02-2021 12:03pm

Ordered a Makita 220V saw on 5th February from screwfix.ie, it was delivered this morning, not too bad a delay really.
It was showing as "exported from the UK" since 5th February on Parcelforce website until yesterday, so not sure where it was in the interim.

Patches oHoulihan · 17-02-2021 1:54pm

got the balance of my stuff today.

Reason to be cheerful!!

John_Mc · 17-02-2021 3:34pm

It looks like they have streamlined it as much as they can and that's where the 7 days is coming from. My order was placed on the 11th Feb and arrived into the country today, and immediately cleared from customs (both scans at the same time).

Should receive it tomorrow or the day after. That's ok for me given the selection and prices they offer. If I'm not in a rush I'll probably continue to buy off them

bladespin · 17-02-2021 3:54pm

Wohoo, just got my November delivery!!!

Bawnmore · 17-02-2021 5:47pm

Mine arrived today as well. Originally 4th Jan, but resent on 5th Feb. Delighted.

Patches oHoulihan · 17-02-2021 6:22pm

Bawnmore wrote: »

Mine arrived today as well. Originally 4th Jan, but resent on 5th Feb. Delighted.

Loads of work to do now at the weekend!!:pac::pac:

phormium · 18-02-2021 10:36am

My order arrived today, ordered 6th Feb, not too bad but it was small so no customs issues. Tracking showing as arriving in country yesterday, biggest gap was 12th to 18th showing as being exported.

jack of all · 26-02-2021 10:37am

I ordered a small amount from them on the 18th February and it was delivered lunchtime yesterday, not bad at all and that's Saturday sorted for me!

stratowide · 15-03-2021 6:06pm

This crowd must have got something sorted out with customs or whoever.

Wanted some stuff for a project and wasn't in much of a hurry for it.Much cheaper than anywhere else.

Ordered last Thursday and arrived this morning.
Wasn't expecting it for at least 3 weeks or so.

Curly head · 19-03-2021 2:34pm

Ordered kitchen sink and 3 way tap on 11th March. Both delivered yesterday. Great service n great price

keano25 · 22-03-2021 11:00am

This is becoming ridiculous to the point of I can't deal with the wait times anymore.

Anyone have an Irish alternative for Screwfix?

Mimon · 22-03-2021 9:54pm

keano25 wrote: »

This is becoming ridiculous to the point of I can't deal with the wait times anymore.

Anyone have an Irish alternative for Screwfix?

I've ordered plenty of stuff in the last few weeks and deliveries arrived within a few days each time.

keano25 · 23-03-2021 12:37am

Mimon wrote: »

I've ordered plenty of stuff in the last few weeks and deliveries arrived within a few days each time.

I'm happy for you.

I've ordered plenty stuff as well and delivery is at least two weeks.

Widdensushi · 23-03-2021 12:39am

keano25 wrote: »

I'm happy for you.

I've ordered plenty stuff as well and delivery is at least two weeks.

Ordered 3 items 3 weeks ago, got 2 last week, no sign of the third.

keano25 · 23-03-2021 1:46am

Widdensushi wrote: »

Ordered 3 items 3 weeks ago, got 2 last week, no sign of the third.

Ya absolute nightmare. What gets me tho is all items were in stock in Swords and they decide to ship them from the UK... Makes no sense.

jack of all · 23-03-2021 10:01am

I placed another small order on the 14th, I think it's in the country now, hope to have it delivered this week. I 've been back and forth to my local builder's providers picking up other bits and pieces for the past number of days but some stuff they don't have or is just crazy expensive compared to Screwfix.

...Ghost... · 23-03-2021 10:18am

keano25 wrote: »

Ya absolute nightmare. What gets me tho is all items were in stock in Swords and they decide to ship them from the UK... Makes no sense.

Makes perfect sense. They ship from stock warehouse in the UK. Their branches don't deal with shipping and get their stock from the same warehouse.

It's a right PITA, but most of the issue with delays is Brexit related. I've had to drive between 3 different screwfix locations to collect a few items (once on the same day). If they don't have what I need, I pay more or order from within Ireland from some other establishment. I don't order from the UK....not unless I was in no rush for the order.

John_Mc · 23-03-2021 10:20am

I think some of of the issues are caused by GLS. I made an order which was split into 2 parcels, shipped a few days apart. The second parcel arrived within a few days but the first one took about 2 weeks. It arrived in Ireland but sat there for about a week with no customs clearance.

I rang screwfix and they said it wasn't a customs issue and they'd open an investigation with GLS. It started moving the following day and I had it 2 days later.

Marhay70 · 23-03-2021 10:27am

...Ghost... wrote: »

Makes perfect sense. They ship from stock warehouse in the UK. Their branches don't deal with shipping and get their stock from the same warehouse.

It's a right PITA, but most of the issue with delays is Brexit related. I've had to drive between 3 different screwfix locations to collect a few items (once on the same day). If they don't have what I need, I pay more or order from within Ireland from some other establishment. I don't order from the UK....not unless I was in no rush for the order.

I know there's a huge difference in scale but you have to wonder what difficulties Screwfix are having with Brexit that Amazon and the likes of Axminster are not.

Mimon · 23-03-2021 10:30am

keano25 wrote: »

I'm happy for you.

I've ordered plenty stuff as well and delivery is at least two weeks.

Watch the snotty sarcasm there buddy. I'm only relaying my experience.

...Ghost... · 23-03-2021 4:29pm

Marhay70 wrote: »

I know there's a huge difference in scale but you have to wonder what difficulties Screwfix are having with Brexit that Amazon and the likes of Axminster are not.

Amazon deliveries are massively curtailed since Brexit. There are a number of items I ordered on Amazon I simply cannot get anymore because the delivery or product cost is either higher, or the item no longer ships to to Ireland. In the rare case delivery to Ireland was an issue pre-Brexit, I used Parcel Motel to get around it. I never heard of Axminster, so won't comment.

Marhay70 · 23-03-2021 7:54pm

...Ghost... wrote: »

Amazon deliveries are massively curtailed since Brexit. There are a number of items I ordered on Amazon I simply cannot get anymore because the delivery or product cost is either higher, or the item no longer ships to to Ireland. In the rare case delivery to Ireland was an issue pre-Brexit, I used Parcel Motel to get around it. I never heard of Axminster, so won't comment.

True, some sellers on Amazon have stopped delivering to Ireland but "massively curtailed" is a bit of an exaggeration.
However the problem with Screwfix is not what they will deliver, but when. I know when I ordered a saw stand from Screwfix, it took six weeks to deliver from the UK, on the other hand, I ordered a charger from Amazon last Saturday which arrived yesterday. Both of these items would have been subject to the same constraints of Brexit.
Axminster, BTW, is a large quality tool supplier based in Devon. Probably not a name you'll see too often on Bargain Alerts but still a UK supplier who can deliver to Ireland in a fraction of the the time it takes Screwfix.

...Ghost... · 23-03-2021 11:07pm

Marhay70 wrote: »

True, some sellers on Amazon have stopped delivering to Ireland but "massively curtailed" is a bit of an exaggeration.
However the problem with Screwfix is not what they will deliver, but when. I know when I ordered a saw stand from Screwfix, it took six weeks to deliver from the UK, on the other hand, I ordered a charger from Amazon last Saturday which arrived yesterday. Both of these items would have been subject to the same constraints of Brexit.
Axminster, BTW, is a large quality tool supplier based in Devon. Probably not a name you'll see too often on Bargain Alerts but still a UK supplier who can deliver to Ireland in a fraction of the the time it takes Screwfix.

About half the items I regularly ordered from Amazon can't be ordered, or are too expensive since brexit. Phone cases and chargers are different, but even at that...change your delivery address to a UK one and you'll see the difference of offerings. For me, amazon deliveries are massively curtailed.....it's different for each person depending on what they may order. Last week, I wanted to order my usual 25L of pond fish food for about €20. Not a single seller would deliver. I had to get 10L here in Ireland from the local pet shop for near €30.

I'll have to check out Axminster.

keano25 · 23-03-2021 11:52pm

Mimon wrote: »

Watch the snotty sarcasm there buddy. I'm only relaying my experience.

All I said was I'm happy for you. Which I am.

And I'm not your buddy.

Access · 26-03-2021 6:47pm

Just on the Axminster and Amazon deliveries here to Ireland, I have used both of these often in the past but since brexit kicked in i have been using Amazon Germany for a lot of things instead but have not used Axminster since.

For those who have been ordering from amazon uk and axminster since brexit kicked in, what happening with extra charges and the like?

Screwfix deliveries

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