Inbound and internal An Post Delays

Fluppen · 15-05-2020 10:35am

Below is the sort of thing you can expect at the moment. I ordered from the same company before without paying extra for faster delivery and had my parcel in two weeks, now it has been over a month and it is still in the air somewhere. Still, at least my parcel got to spend a month in Miami, which I hear is very nice :rolleyes:. The tracking has only been updated sporadically so anyone still waiting, don't lose hope, be patient, and expect a pretty battered and neglected parcel to arrive at some point.
Moral of the story is surely, shop local and order from Ireland if at all possible

Due to COVID-19 please expect delays in delivering and tracking of mail and parcels.

Departed
MIAMI UNITED STATES
Thursday, May 14, 2020
6:36 AM

ORIGIN AIRLINE CARRIER DEPARTED/UPLIFT
Miami,US
Thursday, May 14, 2020
6:36 AM

Departed
MIAMI, UNITED STATES
Thursday, May 14, 2020
6:36 AM

ACCEPTED BY ORIGIN AIRLINE CARRIER
Miami,US
Wednesday, May 13, 2020
11:18 AM

Arrived
MIAMI, UNITED STATES
Wednesday, May 13, 2020
11:18 AM

Mail Consigned
Dublin, Ireland
Wednesday, May 13, 2020
12:16 AM

Arrived at Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
Saturday, April 18, 2020
3:46 PM

Processed Through Regional Facility
MIAMI FL INTERNATIONAL DISTRIBUTION CENTER
Saturday, April 18, 2020
3:46 PM

Mail Preparation
Dublin, Ireland
Saturday, April 18, 2020
3:46 PM

ARRIVED AT INTERNATIONAL SERVICE CENTER
ISC MIAMI FL (USPS)
Saturday, April 18, 2020
3:46 PM

INTERNATIONAL DISPATCH READY
ISC MIAMI FL (USPS)
Saturday, April 18, 2020
3:46 PM

Shipment Accepted by the USPS
MIAMI, FL 33152
Friday, April 17, 2020
3:31 PM

Shipment In Transit to Destination

Friday, April 17, 2020
12:10 PM

Shipment Dispatched by US Carrier
Doral , FL 33126-1114
Friday, April 17, 2020
12:03 PM

Departed Shipping Partner Facility, USPS Awaiting Item
MIAMI, FL 33126
Friday, April 17, 2020
11:55 AM

Dispatched by US Carrier
Doral , FL 33126-1114
Friday, April 17, 2020
11:55 AM

Sorted by US Carrier
Doral , FL 33126-1114
Friday, April 17, 2020
11:36 AM

Scanned at Globegistics MIA Facility
MIA Processing Facility
Friday, April 17, 2020
7:41 AM

Enroute To Regional Processing Facility
Doral, FL 33126
Tuesday, April 7, 2020
8:49 PM

Arrived Shipping Partner Facility, USPS Awaiting Item
MIAMI, FL 33126
Tuesday, April 7, 2020
4:54 PM

Shipment Information Received

Tuesday, April 7, 2020
4:54 PM

Parcel data uploaded in GlobeTrak
Doral, FL 33126
Tuesday, April 7, 2020
4:49 PM

ka2 · 15-05-2020 10:38am

I ordered something on eBay from a seller in Lithuania on 3rd May. The last tracking entry is from the Lithuanian postal service on 6th May, which said the package has been shipped overseas. Nothing since. An Post aren't recognising the tracking number so it seems they haven't even scanned it yet.

eiei0 · 15-05-2020 10:49am

3rd May ?? Most of us here are waiting for items posted in March or early April,
Your way back in the queue :-D.

ka2 wrote: »

I ordered something on eBay from a seller in Lithuania on 3rd May. The last tracking entry is from the Lithuanian postal service on 6th May, which said the package has been shipped overseas. Nothing since. An Post aren't recognising the tracking number so it seems they haven't even scanned it yet.

silver2020 · 15-05-2020 5:06pm

The thread title says "An Post Delays", yet every single issue is with parcels from other countries where an post have no control.

And as above post by Fluppen shows, tracking cannot be relied on to give accurate information as all the responses are preprogrammed.

In a normal world, once its scans at the departure point, its in Dublin a few hours later. Whereas now it can sit for 3 weeks in the "departure lounge" waiting space.

Its something you just have to accept. I have a parcel coming from spain, the estimated delivery is 12-14 days. Usually its 5-6 days.

Darwin · 15-05-2020 5:24pm

Do An Post not have a holding area this side though when say tracked items are held until scanned? My parcel left the UK on Tuesday 5th May according to Royal Mail but no scan since. There are at around 3 flights a day from Heathrow to Dublin so I'm thinking it is sitting here somewhere waiting to be scanned. Could it be the case An Post are giving priority to amazon deliveries, I just don't know.

silver2020 · 15-05-2020 5:33pm

Darwin wrote: »

Do An Post not have a holding area this side though when say tracked items are held until scanned? My parcel left the UK on Tuesday 5th May according to Royal Mail but no scan since. There are at around 3 flights a day from Heathrow to Dublin so I'm thinking it is sitting here somewhere waiting to be scanned. Could it be the case An Post are giving priority to amazon deliveries, I just don't know.

Amazon send trucks over to Dublin and an post only take responsibility from then. (hence amazon can send items with batteries, fluid etc as its goes by ship) The new dublin parcel sorting hub can process 24/7

Royal Mail depends on the service paid for. International standard takes up to 5 days normally. Add UK bank holiday last friday (VE day) and restrictions and you probably have another 5 days wait. Also I'm not certain royal mail parcels feed into An Post.

Darwin · 15-05-2020 5:59pm

Didn't realise amazon use land and sea to ship over, that makes sense. RM parcels definitely feed into An Post (mine is a signed for service) as I have received parcels this way before. Could well be the case that when a scan says item left destination and handed over to delivery partner, simply means it is still in a warehouse at the origin airport, again I just don't know where the bottlenecks are.

antodeco · 16-05-2020 12:01am

antodeco wrote: »

SF eParcel delivery by any chance? I had "cross border point - Dublin" on 1st May but it turned out it actually only reached Ireland May 11th. Cross border point - Dublin was actually the Netherlands. I wonder are our packages travelling together!

Update on this. It arrived today! So seems came into Dublin on the 11th and was delivered today! All good!

Marlow · 16-05-2020 12:04am

Darwin wrote: »

Didn't realise amazon use land and sea to ship over, that makes sense. RM parcels definitely feed into An Post (mine is a signed for service) as I have received parcels this way before. Could well be the case that when a scan says item left destination and handed over to delivery partner, simply means it is still in a warehouse at the origin airport, again I just don't know where the bottlenecks are.

They use all kinds.

Take for example the majority of parcel coming into Parcel Motels NI hub are delivered directly by Amazon to Parcel Motel. No Royal Mail or nothing involved.

Lots more reliable too that way.

Royal pre-advises delivery of parcel usually a day ahead of actually delivering it to Parcel Motel. It's a right out nightmare.

/M

Phil.x · 16-05-2020 5:07pm

Phil.x wrote: »

I bought a tv from a shop in carlow mid April, from the tracking details it arrived in Dublin 12 sorting office the next day and is still there today, the worrying part is Dublin12 said it's now in Dublin15 sorting office and when contacted they said it's not here and when told what it was he said its definitely in Dublin12 and probably under a ton of boxes and to phone them again.

So at long last my tv turns up. Took best part of a month.

enniscorthy · 18-05-2020 2:30pm

Anybody get anything from America yet

Fluppen · 18-05-2020 3:04pm

My parcel from the States which was ordered early April has now passed through Dublin but it is back in the "in transit" limbo which, if the pattern persists, will last for several days/weeks.

yrreg0850 · 18-05-2020 7:41pm

If you think An Post is Slow .

On Tuesday 5 Th May I sent a parcel from Limerick To Dublin via Parcel Motel /Nightline .

It arrived TODAY 18th May.

The tracking shows it virtually touring Dublin with 19 entries on the tracking and weighed 3 times (It actually weighed 2Kg)

During this time I spent approx 2 hours on the phone holding and listening to waffle repeating over and over again telling me how good and efficient they are. Each actual conversation lasted about 2 mins telling me they would look in to the matter.
Add in 2 emails and one twitter entry and you see how "efficient " they are.
For me --Never again.

ED E · 18-05-2020 8:32pm

yrreg0850 wrote: »

If you think An Post is Slow .

On Tuesday 5 Th May I sent a parcel from Limerick To Dublin via Parcel Motel /Nightline .

It arrived TODAY 18th May.

The tracking shows it virtually touring Dublin with 19 entries on the tracking and weighed 3 times (It actually weighed 2Kg)

During this time I spent approx 2 hours on the phone holding and listening to waffle repeating over and over again telling me how good and efficient they are. Each actual conversation lasted about 2 mins telling me they would look in to the matter.
Add in 2 emails and one twitter entry and you see how "efficient " they are.
For me --Never again.

Sending with PM has always been a dumpster fire. Receive only, never send.

reddev75 · 18-05-2020 9:33pm

ED E wrote: »

Sending with PM has always been a dumpster fire. Receive only, never send.

Thanks for the heads up on pm.was always wondering about them.
Now i knowðŸ˜€

yrreg0850 · 19-05-2020 5:31pm

ED E wrote: »

Sending with PM has always been a dumpster fire. Receive only, never send.

Thanks for that info . I had been using them for receiving for some time.

This was my first and LAST time using them for sending.
Don't know if I will even continue using them for receiving any more either.

Wing126 · 20-05-2020 1:00pm

I just received a letter sized parcel from the US that was posted on the 07th of May. I'm still waiting on an update for my package however. It seems smaller sized packages aren't experiencing a delay with An Post.

Darwin · 20-05-2020 1:50pm

That was pretty good going...my parcel "left" Heathrow on May 12th and still no sign. It seems anything coming through the UK, Heathrow in particular is a complete disaster. The holdups are definitely UK side.

Durtburd · 20-05-2020 8:11pm

Darwin wrote: »

That was pretty good going...my parcel "left" Heathrow on May 12th and still no sign. It seems anything coming through the UK, Heathrow in particular is a complete disaster. The holdups are definitely UK side.

That's bad news for me so, mine apparently left Heathrow on the 16th. An post havent scanned it in yet. Should have used parcel motel

addaword · 20-05-2020 10:03pm

Am waiting 7 weeks on two An Post deliveries. Hopeless.

odyssey06 · 20-05-2020 10:08pm

Parcel from Cork to Dublin delivered on day 5:
Cork...
Portlaoise...
Dublin... Dublin... out for delivery.

fritzelly · 20-05-2020 11:43pm

Was going to post a question but reading this thread it seems waiting 3 weeks and counting for a (non tracked) small packet from the UK is not unusual at the moment

Wish I'd known how bad it was before ordering as I can likely get it local now

Durtburd · 21-05-2020 3:31am

Mine updated in the small hours saying it was sorted in dublin today (wed 20th) in the afternoon.

@Darwin there's hope for us yet!

Darwin · 21-05-2020 8:51am

That was very lucky for you, no budge on mine at all. I believe some people are having parcels stuck for weeks on end.

le_girl · 21-05-2020 9:31am

I had a small parcel from the UK (tracked) arrive in just 6 days just last week. I was shocked when I saw it was out for delivery.

I post to the UK every day and there are definitely issues with Royal Mail as I have people waiting on things for much longer than normal. Maybe outgoing from the UK isn't so bad, for tracked post at least.

I also had something reach the US in just a week, whereas I'm waiting over 7 weeks for a parcel that's completely stalled. The sender has even tried filing a case with USPS but the servers are so busy that she just gets errors.

Darwin · 21-05-2020 10:20am

@Durtburd spoke too soon, just got a scan this morning in the Dublin hub. Must have come in on the same flight as yours.

DaveyDave · 21-05-2020 10:22am

Received a small packet from the US two days ago. Dispatched 18th of March. Still waiting for a small packet from Australia dispatched the same time. Took over a week to get a game sent from Smyth's.

All my courier stuff is being delivered next day no issue.

Wing126 · 21-05-2020 12:22pm

My large package from the States finally arrived today.

Timeline is:

Departed New York - April 29th

Departed Dublin Airport - May 1st

Arrived to my house today - May 21st

Edit: Forgot to say, I received no tracking info from An Post before delivery for anybody else in the same situation.

Joziburg · 21-05-2020 1:07pm

I sent a small packet by registered Mail to the UK on May 8th with An Post and there has been no update on the tracking since then. An Post say it was shipped, Royal Mail say they are expecting it! Doesn’t make sense.

Anyone have a similar experience?

le_girl · 21-05-2020 1:20pm

Joziburg wrote: »

I sent a small packet by registered Mail to the UK on May 8th with An Post and there has been no update on the tracking since then. An Post say it was shipped, Royal Mail say they are expecting it! Doesn’t make sense.

Anyone have a similar experience?

That's strange because I'm sending a lot via standard post so no tracking but I haven't had any complaints, unless they're all being especially patient.

I would get onto An Post if you haven't already. They're very slow to respond at the best of times. I've found a message to the Facebook page to be the quickest way to get a reply.

Heebie · 21-05-2020 1:48pm

I ordered some N-95 masks from China, in 5th April. They arrived on the 18th of May.
According to tracking information, they left China on April 8th... then again on may 8th.
They didn't arrive in Ireland until the day they were delivered, supposedly.
Not sure why they too so long.
Something a lot less essential from Belgium arrived in two days.

Away With The Fairies · 22-05-2020 3:06pm

Ordered two things from America shipped two days apart in April, both with a U tracking number. One showed up last week and no tracking information on this side. Still waiting on the second item.

Ordered a few things from a deals website in April that said items sent from UK. Received one item two weeks later with a Chinese address. Still waiting on second item.

Considering I received an item with a Chinese address in two weeks, I went a bit mad on Wish and not holding out for delivery in a reasonable time there.

But looking forward to seeing what will show up at my door in August or September.

silver2020 · 22-05-2020 3:27pm

Here's an update our mailroom got from An Post yesterday.

This is an updated version from what they got early May.

This is for outgoing mail.

silver2020 · 22-05-2020 3:35pm

Heebie wrote: »

I ordered some N-95 masks from China, in 5th April. They arrived on the 18th of May.
According to tracking information, they left China on April 8th... then again on may 8th.
They didn't arrive in Ireland until the day they were delivered, supposedly.
Not sure why they too so long.
Something a lot less essential from Belgium arrived in two days.

Chinese customs did a major crackdown on masks and other PPE. All shipments were stopped and returned for items to be put with English language packaging and "non-medical use" put on many of the packs.

22-05-2020 4:42pm

I ordered 5 pieces of tat from Wish on March 11th. They were all dispatched roughly the same time, leaving China about March 19th. The 3 cheapest and smallest packages arrived at the end of April. One got to Ireland on April 19, the other apparently hasn't hit Ireland yet. I can't file a claim until June 3rd, and my last Wish account was banned because I claimed back on every package that didn't arrive or didn't work.

Am I the only one who finds it unacceptable that "their target is 3 to 4 weeks after it arrives to Ireland for delivering stuff from China"? An Post's future is parcels, and if their bar is set that low the couriers will eventually provide a solution that costs a bit more for a much faster delivery. I mean, the Amazon/An Post supply chain is excellent, and it's so convenient that they now do late evening deliveries. If they had a higher tier service at a cost that would mean Chinese stuff arrive in 3-4 days rather than 3-4 weeks, many would take that option.

whiterebel · 22-05-2020 5:32pm

They get next to nothing for deliveries from China, so they are bottom of the pile. The EU doesn't want the market flooded with cheap Chinese product, missing out on taxes and there are moves underway to have no lower limit on payment of VAT/Duty so everything coming in would be VATable. That would kill the imports from China stone dead.

silver2020 · 22-05-2020 5:36pm

Deleted User wrote: »

I ordered 5 pieces of tat from Wish on March 11th. They were all dispatched roughly the same time, leaving China about March 19th. The 3 cheapest and smallest packages arrived at the end of April. One got to Ireland on April 19, the other apparently hasn't hit Ireland yet. I can't file a claim until June 3rd, and my last Wish account was banned because I claimed back on every package that didn't arrive or didn't work.

Am I the only one who finds it unacceptable that "their target is 3 to 4 weeks after it arrives to Ireland for delivering stuff from China"? An Post's future is parcels, and if their bar is set that low the couriers will eventually provide a solution that costs a bit more for a much faster delivery. I mean, the Amazon/An Post supply chain is excellent, and it's so convenient that they now do late evening deliveries. If they had a higher tier service at a cost that would mean Chinese stuff arrive in 3-4 days rather than 3-4 weeks, many would take that option.

read up on Universal Postal Union and you'll see why

1. Post from China is treated as the last to be delivered by almost every country

2. Why no courier company will ever want this business.

it is changing this year, so that will see the end of cheap delivery from China, but a better service.

Basically, you get what you pay for.

fritzelly · 23-05-2020 3:36am

Come Monday I will be waiting 3 weeks on a non tracked small packet from the UK bought on ebay
Is the seller taking the piss saying it was posted? Should I give it a bit longer?
Checking the RM website all mail between UK/IRE has no issues bar some delays but 3 weeks is beyond a bit of a delay when normally stuff would arrive within 7 days max

georgina...c · 23-05-2020 3:43am

Hopefully it gets to you soon

25-05-2020 1:14pm

silver2020 wrote: »

read up on Universal Postal Union and you'll see why

1. Post from China is treated as the last to be delivered by almost every country

2. Why no courier company will ever want this business.

it is changing this year, so that will see the end of cheap delivery from China, but a better service.

Basically, you get what you pay for.

That's essentially what I was advocating - a higher cost for better delivery. Glad to hear it is imminent.

two wheels good · 25-05-2020 6:23pm

My package was processed by MIAMI FL INTERNATIONAL DISTRIBUTION CENTER 36 hours after tracking said it had left the facility.

I'm hoping that's the last stop before a trans-atlantic flight.

John Oliver did a sketch on the USPS recently.
Helped me find some more patience and understanding.
Only 14 days and counting. Not yet excessive compared to some here.

angeline · 25-05-2020 7:17pm

Hi. Just wondering if anyone has experience of a parcel being sorted at Dublin Parcel Hub, Dublin 12. Had a parcel arrive a good few days and tracking just shows it as being at the above place. Usually once a parcel gets to Dublin I get it the following day. Tia.

sdanseo · 25-05-2020 7:18pm

From outside EU? Sounds like customs have it.

UrbanFret · 25-05-2020 11:22pm

Package from the US. Carrier is USPS. Last tracked 08/05/2020. In transit Custom Clearance.
Is this normal?

Negative_G · 25-05-2020 11:56pm

UrbanFret wrote: »

Package from the US. Carrier is USPS. Last tracked 08/05/2020. In transit Custom Clearance.
Is this normal?

Would you mind sharing the USPS tracking history (minus tracking number)

I'm waiting on a small packet from west coast since late april.

Marlow · 25-05-2020 11:57pm

UrbanFret wrote: »

Package from the US. Carrier is USPS. Last tracked 08/05/2020. In transit Custom Clearance.
Is this normal?

Yep .. I'm waiting on one since March. Even have requested, that it's investigated where the darn thing is. Have got other since from the US, but they weren't USPS. Kicking myself now for not having shipped the darn thing UPS or FedEx.

/M

UrbanFret · 26-05-2020 12:40am

Negative_G wrote: »

Would you mind sharing the USPS tracking history (minus tracking number)

I'm waiting on a small packet from west coast since late april.

8 May 2020
12:22pm

Customs Clearance

8 May 2020
11:22am

Processed Through Facility

7 May 2020
10:06am

Departed
DUBLIN

6 May 2020
5:30pm

Departed
NEW YORK

6 May 2020
11:31am

Arrived
NEW YORK

4 May 2020
6:19pm

Arrived at Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER

4 May 2020
6:19pm

Processed Through Regional Facility
JAMAICA NY INTERNATIONAL DISTRIBUTION CENTER

4 May 2020
4:42pm

Shipment Received, Package Acceptance Pending
JAMAICA, NY 11430

1 May 2020
9:53pm

Departed Shipping Partner Facility, USPS Awaiting Item
HAUPPAUGE, NY 11788

27 Apr 2020
11:01pm

Arrived Shipping Partner Facility, USPS Awaiting Item
HAUPPAUGE, NY 11788

27 Apr 2020
3:54pm

Tracking number provided

odyssey06 · 26-05-2020 8:05am

angeline wrote: »

Hi. Just wondering if anyone has experience of a parcel being sorted at Dublin Parcel Hub, Dublin 12. Had a parcel arrive a good few days and tracking just shows it as being at the above place. Usually once a parcel gets to Dublin I get it the following day. Tia.

Yeah I had same thing 2 weeks ago with a parcel from Cork.
Posted on the Tuesday, arrived in Dublin 12 Parcel Hub on the Thursday but wasn't sent out for delivery until the Saturday morning.

Marlow · 26-05-2020 10:43am

My parcel shipped with USPS on 20.03. finally showed up on An Post tracking yesterday and has been delivered today.

Over 2 months is a pisstake.

/M

enniscorthy · 26-05-2020 1:49pm

Marlow wrote: »

My parcel shipped with USPS on 20.03. finally showed up on An Post tracking yesterday and has been delivered today.

Over 2 months is a pisstake.

/M

great news mate still waiting myself

Inbound and internal An Post Delays

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