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Child Item

An Post

Dhenalau

Got a "We attempted to deliver your item" from An Post yesterday.
Was working from home waiting for them and just to be sure, I checked my security cameras. Nobody came to the door...

This is a package from Amazon and it was supposed to be delivered yesterday, I assume An Post has a contract with them and it's easy to enter a fake delivery attempt to keep the stats up...

Inquired online, chat wit a nice customer service person trying to get more info, he could not get an answer to his call to the local post office and send an email asking for more details.

Took the time to go to the local Post Office where I was feed BS by the guy saying they only leave a notice after the third attempt to deliver and a
"Come back on Wednesday, if you do not get a notice"

Let's see if try to deliver today.

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silver2020

Darwin wrote: »

Do An Post not have a holding area this side though when say tracked items are held until scanned? My parcel left the UK on Tuesday 5th May according to Royal Mail but no scan since. There are at around 3 flights a day from Heathrow to Dublin so I'm thinking it is sitting here somewhere waiting to be scanned. Could it be the case An Post are giving priority to amazon deliveries, I just don't know.

Amazon send trucks over to Dublin and an post only take responsibility from then. (hence amazon can send items with batteries, fluid etc as its goes by ship) The new dublin parcel sorting hub can process 24/7

Royal Mail depends on the service paid for. International standard takes up to 5 days normally. Add UK bank holiday last friday (VE day) and restrictions and you probably have another 5 days wait. Also I'm not certain royal mail parcels feed into An Post.

Darwin

Didn't realise amazon use land and sea to ship over, that makes sense. RM parcels definitely feed into An Post (mine is a signed for service) as I have received parcels this way before. Could well be the case that when a scan says item left destination and handed over to delivery partner, simply means it is still in a warehouse at the origin airport, again I just don't know where the bottlenecks are.

antodeco

antodeco wrote: »

SF eParcel delivery by any chance? I had "cross border point - Dublin" on 1st May but it turned out it actually only reached Ireland May 11th. Cross border point - Dublin was actually the Netherlands. I wonder are our packages travelling together!

Update on this. It arrived today! So seems came into Dublin on the 11th and was delivered today! All good!

Marlow

Darwin wrote: »

Didn't realise amazon use land and sea to ship over, that makes sense. RM parcels definitely feed into An Post (mine is a signed for service) as I have received parcels this way before. Could well be the case that when a scan says item left destination and handed over to delivery partner, simply means it is still in a warehouse at the origin airport, again I just don't know where the bottlenecks are.

They use all kinds.

Take for example the majority of parcel coming into Parcel Motels NI hub are delivered directly by Amazon to Parcel Motel. No Royal Mail or nothing involved.

Lots more reliable too that way.

Royal pre-advises delivery of parcel usually a day ahead of actually delivering it to Parcel Motel. It's a right out nightmare.

/M

Phil.x

Phil.x wrote: »

I bought a tv from a shop in carlow mid April, from the tracking details it arrived in Dublin 12 sorting office the next day and is still there today, the worrying part is Dublin12 said it's now in Dublin15 sorting office and when contacted they said it's not here and when told what it was he said its definitely in Dublin12 and probably under a ton of boxes and to phone them again.

So at long last my tv turns up. Took best part of a month.

enniscorthy

Anybody get anything from America yet

Fluppen

My parcel from the States which was ordered early April has now passed through Dublin but it is back in the "in transit" limbo which, if the pattern persists, will last for several days/weeks.

yrreg0850

If you think An Post is Slow .

On Tuesday 5 Th May I sent a parcel from Limerick To Dublin via Parcel Motel /Nightline .

It arrived TODAY 18th May.

The tracking shows it virtually touring Dublin with 19 entries on the tracking and weighed 3 times (It actually weighed 2Kg)

During this time I spent approx 2 hours on the phone holding and listening to waffle repeating over and over again telling me how good and efficient they are. Each actual conversation lasted about 2 mins telling me they would look in to the matter.
Add in 2 emails and one twitter entry and you see how "efficient " they are.
For me --Never again.

ED E

yrreg0850 wrote: »

If you think An Post is Slow .

On Tuesday 5 Th May I sent a parcel from Limerick To Dublin via Parcel Motel /Nightline .

It arrived TODAY 18th May.

The tracking shows it virtually touring Dublin with 19 entries on the tracking and weighed 3 times (It actually weighed 2Kg)

During this time I spent approx 2 hours on the phone holding and listening to waffle repeating over and over again telling me how good and efficient they are. Each actual conversation lasted about 2 mins telling me they would look in to the matter.
Add in 2 emails and one twitter entry and you see how "efficient " they are.
For me --Never again.

Sending with PM has always been a dumpster fire. Receive only, never send.

reddev75

ED E wrote: »

Sending with PM has always been a dumpster fire. Receive only, never send.

Thanks for the heads up on pm.was always wondering about them.
Now i knowðŸ˜€

yrreg0850

ED E wrote: »

Sending with PM has always been a dumpster fire. Receive only, never send.

Thanks for that info . I had been using them for receiving for some time.

This was my first and LAST time using them for sending.
Don't know if I will even continue using them for receiving any more either.

Wing126

I just received a letter sized parcel from the US that was posted on the 07th of May. I'm still waiting on an update for my package however. It seems smaller sized packages aren't experiencing a delay with An Post.

Darwin

That was pretty good going...my parcel "left" Heathrow on May 12th and still no sign. It seems anything coming through the UK, Heathrow in particular is a complete disaster. The holdups are definitely UK side.

Durtburd

Darwin wrote: »

That was pretty good going...my parcel "left" Heathrow on May 12th and still no sign. It seems anything coming through the UK, Heathrow in particular is a complete disaster. The holdups are definitely UK side.

That's bad news for me so, mine apparently left Heathrow on the 16th. An post havent scanned it in yet. Should have used parcel motel

addaword

Am waiting 7 weeks on two An Post deliveries. Hopeless.

odyssey06

Parcel from Cork to Dublin delivered on day 5:
Cork...
Portlaoise...
Dublin... Dublin... out for delivery.

fritzelly

Was going to post a question but reading this thread it seems waiting 3 weeks and counting for a (non tracked) small packet from the UK is not unusual at the moment

Wish I'd known how bad it was before ordering as I can likely get it local now

Durtburd

Mine updated in the small hours saying it was sorted in dublin today (wed 20th) in the afternoon.

@Darwin there's hope for us yet!

Darwin

That was very lucky for you, no budge on mine at all. I believe some people are having parcels stuck for weeks on end.

le_girl

I had a small parcel from the UK (tracked) arrive in just 6 days just last week. I was shocked when I saw it was out for delivery.

I post to the UK every day and there are definitely issues with Royal Mail as I have people waiting on things for much longer than normal. Maybe outgoing from the UK isn't so bad, for tracked post at least.

I also had something reach the US in just a week, whereas I'm waiting over 7 weeks for a parcel that's completely stalled. The sender has even tried filing a case with USPS but the servers are so busy that she just gets errors.

Darwin

@Durtburd spoke too soon, just got a scan this morning in the Dublin hub. Must have come in on the same flight as yours.

DaveyDave

Received a small packet from the US two days ago. Dispatched 18th of March. Still waiting for a small packet from Australia dispatched the same time. Took over a week to get a game sent from Smyth's.

All my courier stuff is being delivered next day no issue.

Wing126

My large package from the States finally arrived today.

Timeline is:

Departed New York - April 29th

Departed Dublin Airport - May 1st

Arrived to my house today - May 21st

Edit: Forgot to say, I received no tracking info from An Post before delivery for anybody else in the same situation.

Joziburg

I sent a small packet by registered Mail to the UK on May 8th with An Post and there has been no update on the tracking since then. An Post say it was shipped, Royal Mail say they are expecting it! Doesn’t make sense.

Anyone have a similar experience?

le_girl

Joziburg wrote: »

I sent a small packet by registered Mail to the UK on May 8th with An Post and there has been no update on the tracking since then. An Post say it was shipped, Royal Mail say they are expecting it! Doesn’t make sense.

Anyone have a similar experience?

That's strange because I'm sending a lot via standard post so no tracking but I haven't had any complaints, unless they're all being especially patient.

I would get onto An Post if you haven't already. They're very slow to respond at the best of times. I've found a message to the Facebook page to be the quickest way to get a reply.

Heebie

I ordered some N-95 masks from China, in 5th April. They arrived on the 18th of May.
According to tracking information, they left China on April 8th... then again on may 8th.
They didn't arrive in Ireland until the day they were delivered, supposedly.
Not sure why they too so long.
Something a lot less essential from Belgium arrived in two days.

Away With The Fairies

Ordered two things from America shipped two days apart in April, both with a U tracking number. One showed up last week and no tracking information on this side. Still waiting on the second item.

Ordered a few things from a deals website in April that said items sent from UK. Received one item two weeks later with a Chinese address. Still waiting on second item.

Considering I received an item with a Chinese address in two weeks, I went a bit mad on Wish and not holding out for delivery in a reasonable time there.

But looking forward to seeing what will show up at my door in August or September.

silver2020

Here's an update our mailroom got from An Post yesterday.

This is an updated version from what they got early May.

This is for outgoing mail.

silver2020

Heebie wrote: »

I ordered some N-95 masks from China, in 5th April. They arrived on the 18th of May.
According to tracking information, they left China on April 8th... then again on may 8th.
They didn't arrive in Ireland until the day they were delivered, supposedly.
Not sure why they too so long.
Something a lot less essential from Belgium arrived in two days.

Chinese customs did a major crackdown on masks and other PPE. All shipments were stopped and returned for items to be put with English language packaging and "non-medical use" put on many of the packs.

[Deleted User]

I ordered 5 pieces of tat from Wish on March 11th. They were all dispatched roughly the same time, leaving China about March 19th. The 3 cheapest and smallest packages arrived at the end of April. One got to Ireland on April 19, the other apparently hasn't hit Ireland yet. I can't file a claim until June 3rd, and my last Wish account was banned because I claimed back on every package that didn't arrive or didn't work.

Am I the only one who finds it unacceptable that "their target is 3 to 4 weeks after it arrives to Ireland for delivering stuff from China"? An Post's future is parcels, and if their bar is set that low the couriers will eventually provide a solution that costs a bit more for a much faster delivery. I mean, the Amazon/An Post supply chain is excellent, and it's so convenient that they now do late evening deliveries. If they had a higher tier service at a cost that would mean Chinese stuff arrive in 3-4 days rather than 3-4 weeks, many would take that option.