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Nest Hello Doorbell Install

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    #602
    Crowirl
    Registered Users Posts: 26 ✭Crowirl


    2011 wrote: »
    As an electrical engineer and qualified electrician my advice would be that you shouldn’t work on a distribution board unless you know exactly what you are doing. Apart from the shock risk fiddling about can result in the board becoming a fire hazard. No offense intended.

    As a civil engineer I agree (•‿•) when I realised the smoke alarms were on same trafo/circuit I've decided not to do myself. Have an electrician already booked in for this evening


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    #603
    digiman
    Registered Users Posts: 4,199 ✭✭✭digiman


    Just installed one for my brother and it worked for about 10mins and then went dead. Reset it and again it went dead after 10mins.

    I swapped out the old transformer and wired up the 24V transformer, I removed his chime as when it was in place it was giving a yellow light during setup which indicates low power.

    When I took the chime out I just clicked in the black and red wires into the little clips that came with the Nest Hello. I don’t have any connected to the Chime at all anymore. Any ideas what could be wrong?


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    #604
    micks_address
    Registered Users Posts: 8,478 ✭✭✭micks_address


    digiman wrote: »
    Just installed one for my brother and it worked for about 10mins and then went dead. Reset it and again it went dead after 10mins.

    I swapped out the old transformer and wired up the 24V transformer, I removed his chime as when it was in place it was giving a yellow light during setup which indicates low power.

    When I took the chime out I just clicked in the black and red wires into the little clips that came with the Nest Hello. I don’t have any connected to the Chime at all anymore. Any ideas what could be wrong?

    When you installed did you put the wired connector in the chime? Was the existing bell working fine?

    When you say it went dead do you mean no power or drops off WiFi?


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    #605
    digiman
    Registered Users Posts: 4,199 ✭✭✭digiman


    micks_address wrote: »
    When you installed did you put the wired connector in the chime? Was the existing bell working fine?

    When you say it went dead do you mean no power or drops off WiFi?

    The old chime is completely disconnected now. The hello has now power at all now, it won’t even make a noise when you press the button and it has no lights on it anymore.

    It is wired like the bottom picture

    dfjTJK0Q5Mb4AerSqbIV3y4rM3hWdaLTf-ROWm7cyQvs67mVig3qIXZODaWaAcs-jAfeKpKwO-1fNfFkZpiXy6TF00N2-QIaD94EKTHxuPzAteiJJ5joObV0RUa8pcVN-mdsJWDl

    Didn’t have a voltmeter with me, going to go back again and check what I’m reading at the doorbell to see if it’s low.


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    #606
    micks_address
    Registered Users Posts: 8,478 ✭✭✭micks_address


    digiman wrote: »
    The old chime is completely disconnected now. The hello has now power at all now, it won’t even make a noise when you press the button and it has no lights on it anymore.

    It is wired like the bottom picture

    dfjTJK0Q5Mb4AerSqbIV3y4rM3hWdaLTf-ROWm7cyQvs67mVig3qIXZODaWaAcs-jAfeKpKwO-1fNfFkZpiXy6TF00N2-QIaD94EKTHxuPzAteiJJ5joObV0RUa8pcVN-mdsJWDl

    Didn’t have a voltmeter with me, going to go back again and check what I’m reading at the doorbell to see if it’s low.


    Voltage check should help. Any chance to much power was going to the nest and blew it? Could be just unlucky to that it's faulty


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    #607
    digiman
    Registered Users Posts: 4,199 ✭✭✭digiman


    Was getting only 10V at the nest hello but was getting 24V at the chime connector so I just mated the original chime red and black wires together and wrapped in electrical tape and it’s working perfectly now.


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    #608
    nialldinho
    Registered Users Posts: 799 ✭✭✭nialldinho


    Anyone have an issue with the indoor chime not coming back on after a Quiet Time? I’ve only noticed it in the last week or so.

    I’ve reinstalled the app, updated iOS and restarted the bell but no joy. I think google support’s next step will just be a factory reset.


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    #609
    micks_address
    Registered Users Posts: 8,478 ✭✭✭micks_address


    nialldinho wrote: »
    Anyone have an issue with the indoor chime not coming back on after a Quiet Time? I’ve only noticed it in the last week or so.

    I’ve reinstalled the app, updated iOS and restarted the bell but no joy. I think google support’s next step will just be a factory reset.

    Check and see if your nest hub is not on do not disturb...if you have one


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    #610
    nialldinho
    Registered Users Posts: 799 ✭✭✭nialldinho


    micks_address wrote: »
    Check and see if your nest hub is not on do not disturb...if you have one

    Thanks I have a few google minis and a google home but no hub. None of them have do not disturb enabled


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    #611
    Clareman
    Moderators, Sports Moderators, Regional Midwest Moderators Posts: 23,924 Mod ✭✭✭✭Clareman


    I think I'm going mad, got a new phone this week and I've lost the preview in the notification are of the phone when someone rings the door bell, used to be handy to be able to drag down to see who it was rather than having to open the app, any ideas how to get it back?


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    #612
    Nedved85
    Registered Users Posts: 1,769 ✭✭✭Nedved85


    Changing over to a Ubiquiti doorbell soon so I'll have my nest Hello doorbell up for sale, what's it worth second hand? I see they are 280 new, 200?


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    #613
    OU812
    Registered Users Posts: 6,035 ✭✭✭OU812


    anybody got what appears to me a film (not th protective one) peeling from the front of their camera?


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    #614
    keith_d99
    Registered Users Posts: 1,927 ✭✭✭keith_d99


    Nest Hub on sale in the Google Store for under 60 euros if anybody is interested

    Anybody use the Hub on here .... Does the video appear on the Hub in good time when the doorbell rings?


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    #615
    Nedved85
    Registered Users Posts: 1,769 ✭✭✭Nedved85


    keith_d99 wrote: »
    Nest Hub on sale in the Google Store for under 60 euros if anybody is interested

    Anybody use the Hub on here .... Does the video appear on the Hub in good time when the doorbell rings?

    Yes, it's pretty quick and seemless to be honest. A nice feature.


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    #616
    keith_d99
    Registered Users Posts: 1,927 ✭✭✭keith_d99


    Nedved85 wrote: »
    Yes, it's pretty quick and seemless to be honest. A nice feature.

    Worth 60 euros?

    I already have 2 Google Homes paired in the kitchen :D


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    #617
    Nedved85
    Registered Users Posts: 1,769 ✭✭✭Nedved85


    keith_d99 wrote: »
    Worth 60 euros?

    I already have 2 Google Homes paired in the kitchen :D

    Yeah, at 60 it's worth it if you have a doorbell. It's also a nice photo frame.


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    #618
    2011
    Moderators, Home & Garden Moderators, Technology & Internet Moderators, Regional East Moderators Posts: 12,541 Mod ✭✭✭✭2011


    Nedved85 wrote: »
    Yes, it's pretty quick and seemless to be honest. A nice feature.

    Except that sometimes it’s announcements just stop working and it takes a very long time to get them works again. This has happened me a few times. I haven’t been able to get it working again since it stopped working last week.


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    #619
    Rowley Birkin QC
    Registered Users Posts: 6,221 ✭✭✭Rowley Birkin QC


    Nedved85 wrote: »
    Yeah, at 60 it's worth it if you have a doorbell. It's also a nice photo frame.

    Also makes a nice gift for parents. I set one up in the kitchen for my mine along with a shared Google Photos album that we all (siblings, parents and I) drop photos into. Synced to the one in my house too.


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    #620
    pete4pool
    Registered Users Posts: 64 ✭✭pete4pool


    Hi, I installed the nest hello a few weeks back, been working fine. But took me a while to find a chime that should work with it. Wired it up today and chime didn't work. Nest still working. I have the same setup as this -> https://support.google.com/googlenest/thread/21542536?hl=en but with a 12v transformer. I need to source a multimeter to measure the voltage. But anyone actually get a chime working from a 12v input? Only thing I can think of now is to change the transformer to 14 or 16v
    Please don't reply saying I can use a google home as a chime, I know I can.


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    #621
    Nedved85
    Registered Users Posts: 1,769 ✭✭✭Nedved85


    Mod note: Post deleted. No linking to advertisements please.


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    #622
    A320
    Registered Users Posts: 708 ✭✭✭A320


    Finally bit the bullet and got the Nest Hello, working well so far, i had an easy installation as the correct transformer was installed,just had to swap the wire for 24v output,im not bothered by the existing chime and use the Nest Hub max display,google home original and 2 minis for alerts, id love if there was some linking with philips hue to flash or something..


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    #623
    kmart6
    Registered Users Posts: 15,172 ✭✭✭✭kmart6


    Does this seem too good to be true? Nest Hello for €180. I know people have reservations about eglobal, anyone happen to get their Hello from there.


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    #624
    micks_address
    Registered Users Posts: 8,478 ✭✭✭micks_address


    OU812 wrote: »
    anybody got what appears to me a film (not th protective one) peeling from the front of their camera?

    Noticed mine peeling a bit to...did you raise with Google?


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    #625
    OU812
    Registered Users Posts: 6,035 ✭✭✭OU812


    micks_address wrote: »
    Noticed mine peeling a bit to...did you raise with Google?

    Have raised it with them and they said they’d replace it, for a ticket number but so far haven’t heard anything from them.

    Had to send them photos of it


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    #626
    Nedved85
    Registered Users Posts: 1,769 ✭✭✭Nedved85


    OU812 wrote: »
    Have raised it with them and they said they’d replace it, for a ticket number but so far haven’t heard anything from them.

    Had to send them photos of it

    Really? Where did you raise the ticket? I have the same issue. I'm selling mine, but it may as well be a new one I'm selling if possible.


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    #627
    OU812
    Registered Users Posts: 6,035 ✭✭✭OU812


    Nedved85 wrote: »
    Really? Where did you raise the ticket? I have the same issue. I'm selling mine, but it may as well be a new one I'm selling if possible.

    Got onto nest support chat


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    #628
    micks_address
    Registered Users Posts: 8,478 ✭✭✭micks_address


    Anyone having issues with hello dropping offline? Last day or two mine has gone offline few times


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    #629
    OfflerCrocGod
    Registered Users Posts: 6,306 ✭✭✭OfflerCrocGod


    micks_address wrote: »
    Anyone having issues with hello dropping offline? Last day or two mine has gone offline few times
    No problems. Some local WiFi issues?


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    #630
    DaveyDave
    Registered Users Posts: 6,203 ✭✭✭DaveyDave


    Mine has been slow due to local Virgin Media issues but has managed to stay online.


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    #631
    micks_address
    Registered Users Posts: 8,478 ✭✭✭micks_address


    OfflerCrocGod wrote: »
    No problems. Some local WiFi issues?

    Don't know...have rebooted etc..so not sure


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