Nest Hello Doorbell Install

Caillte

micks_address wrote: »

Anyone having issues with hello dropping offline? Last day or two mine has gone offline few times

yup ive noticed this too. we are on sky via Siro and not having any issues with them

micks_address

Caillte wrote: »

yup ive noticed this too. we are on sky via Siro and not having any issues with them

seems to have settled down... no drop outs in last 24 hours

Alun

pete4pool wrote: »

Hi, I installed the nest hello a few weeks back, been working fine. But took me a while to find a chime that should work with it. Wired it up today and chime didn't work. Nest still working. I have the same setup as this -> https://support.google.com/googlenest/thread/21542536?hl=en but with a 12v transformer. I need to source a multimeter to measure the voltage. But anyone actually get a chime working from a 12v input? Only thing I can think of now is to change the transformer to 14 or 16v
Please don't reply saying I can use a google home as a chime, I know I can.

I'd be interested in an answer to this too. Not sure at this stage if I want to retain the existing chime or not, but if I do I'm not sure what voltage my existing one will work at as there's no markings anywhere on it that I can see. The existing transformer is an 8V one, so I've bought an 8/12/24V one to replace it with.

I know the Nest hello can run on anything between 12V and 24V so I'm thinking of running it on 12V and hoping the chime will work, otherwise maybe buy a new one that will run on something higher than 8V.

If I choose not to use the existing chime can I just join the two wires going into it together to complete the circuit and provide the hello with permanent power?

micks_address

micks_address wrote: »

seems to have settled down... no drop outs in last 24 hours

Spoke to soon. Dropped offline again this evening

Stoner

Alun wrote: »

If I choose not to use the existing chime can I just join the two wires going into it together to complete the circuit and provide the hello with permanent power?

I've a 24 V supply. I've a chime that I bought on amazon that I can't find again. Sometimes it works sometimes it does not. I wouldn't recommend it. The best continues to charge and works well

Stoner

It was a buzzer i got rather than a chime

micks_address

micks_address wrote: »

Spoke to soon. Dropped offline again this evening

Was onto support. They say it's switching between 2.4 and 5gz wifi bands for some reason. They sending me out a replacement anyway for peeling issue. I also noticed this morning the chime inside isn't ringing. Maybe it's just dying

Alun

micks_address wrote: »

Was onto support. They say it's switching between 2.4 and 5gz wifi bands for some reason. They sending me out a replacement anyway for peeling issue. I also noticed this morning the chime inside isn't ringing. Maybe it's just dying

Do they work on 5GHz here? I thought it was only in the US. I know that they only work on 2.4GHz in the UK.

micks_address

Alun wrote: »

Do they work on 5GHz here? I thought it was only in the US. I know that they only work on 2.4GHz in the UK.

I don't know... I've seen mine connect on 5ghz... They sending me replacement anyway due to peeling issue... Mine was from US so maybe that's a problem... maybe new one will be european model

Clareman

Just checked mine there and it's connecting to the 2.4ghz network for me, never noticed that before

micks_address

Clareman wrote: »

Just checked mine there and it's connecting to the 2.4ghz network for me, never noticed that before

i can see in google wifi its connected to 5 ghz

Clareman

micks_address wrote: »

i can see in google wifi its connected to 5 ghz

I'm on google wifi as well and it's connected to the 2.4 for me

Alun

micks_address wrote: »

i can see in google wifi its connected to 5 ghz

That's because as you pointed out above it's a US model. Apparently 5Ghz can't be used for devices designed for outdoor use, seems a bit daft to me but there you go.

Mine just got delivered, so have it hard wired up to my new transformer on the desk to get it configured before installing it.

54and56

micks_address wrote: »

i can see in google wifi its connected to 5 ghz

I think it can technically connect to a 5Ghz network but Google only support connection to a 5Ghz network in the US and Mexico.

Alun

Yes, it's a regulatory thing. Technically speaking everywhere apart from the US and Mexico 5Ghz WiFi equipment isn't licenced for "outdoor use", despite it only being so by a few inches. You'd think they'd make an exception in this case though.

Clareman

I was wondering what the second Nest I had on the 2.4 network was and it's the IQ Outdoor camera.

I'm wondering if people have a VPN on their router and set it to the US temporarily is that causing their Hello to switch between the 5 and 2.4 networks.

micks_address

Clareman wrote: »

I was wondering what the second Nest I had on the 2.4 network was and it's the IQ Outdoor camera.

I'm wondering if people have a VPN on their router and set it to the US temporarily is that causing their Hello to switch between the 5 and 2.4 networks.

Not sure..mine is still pretty flaky... I've a suspicion it's 5g switching which they said they could see on their end yesterday.. replacement on way due to peeling on bell.. hopefully that sorts it

54and56

Clareman wrote: »

I was wondering what the second Nest I had on the 2.4 network was and it's the IQ Outdoor camera.

I'm wondering if people have a VPN on their router and set it to the US temporarily is that causing their Hello to switch between the 5 and 2.4 networks.

It's possible but IIRC the way to get a Nest Doorbell working on 5Ghz, if that's really important to you for some reason, is to set it up with a US address and postcode etc and run a VPN set to the US.

death1234567

Hi,

I am just wondering what kind of power supply I need to run to the front door to connect to a ring/nest doorbell?

Thanks,

Clareman

death1234567 wrote: »

Hi,

I am just wondering what kind of power supply I need to run to the front door to connect to a ring/nest doorbell?

Thanks,

If you have a doorbell you'll just need to make sure the transformer is at least 12v, personally I set mine to 24v to be sure to be sure :pac:

The google site is fairly good with going through all the options https://support.google.com/googlenest/answer/9247327?hl=en

This is the transformer I got by the way https://www.screwfix.ie/p/garo-8-12-24v-1a-bell-transformer/716hk

Alun

Clareman wrote: »

This is the transformer I got by the way https://www.screwfix.ie/p/garo-8-12-24v-1a-bell-transformer/716hk

That's the one I have too. Any electrical wholesalers will have them.

thebackbar

i see that screwfix are selling the google doorbell at €169.95, which is cheaper than the price google are selling it here at ?? is there any catch here ?

sorry i just saw this thread which says they are the same https://www.boards.ie/vbulletin//showthread.php?t=2058134094

thebackbar

im considering purchasing a google doorbell. Just wondering is there much electrical work in installing it ? I have a ST-3238B doorbell (no battery) and I have the attaced transformer in my fuse box. Would i need to get an electrician in ?

Zane97

thebackbar wrote: »

im considering purchasing a google doorbell. Just wondering is there much electrical work in installing it ? I have a ST-3238B doorbell (no battery) and I have the attaced transformer in my fuse box. Would i need to get an electrician in ?

Get an electrician indeed. It’s the best thing I bought without having to buy a full cctv set up. Great piece of mind. Even tells you if a parcel has been left.

Clareman

thebackbar wrote: »

im considering purchasing a google doorbell. Just wondering is there much electrical work in installing it ? I have a ST-3238B doorbell (no battery) and I have the attaced transformer in my fuse box. Would i need to get an electrician in ?

You'll need to get that changed alright and that's a job for an electrician, might as well to get them to do the whole job while they're at it.

BigAl81

Got a quote for €160 for an electrician to do an install for me.

New house, but need a new transformer (mine is 8volt) so will defer to the professionals as don't want (and legally shouldn't!) go at the fuse board myself.

54and56

Nest Hello Doorbell currently €195 with free delivery from the Google Store.

BigAl81

54and56 wrote:

Nest Hello Doorbell currently €195 with free delivery

It's 169 euro on Screwfix and 177 in Argos

54and56

BigAl81 wrote: »

It's 169 euro on Screwfix and 177 in Argos

Oops

oranbhoy67

just ordered mine from Screwfix and I have an electrician coming to fit it on Friday morning, I also bought the Transformer just incase as I don't know where to locate the one I have to see what strength it is

my question is, how do people find the WiFI on this?
I live one floor up though my modem is near the front of the house, I get about 200+ Mbps on my mobile in my flat,
but at my front door on 2.4mghz I get about 20+ Mbps download, will that be enough?


*Edit* found the transformer it was 8v so im glad I have ordered the new one