Cancel sky

I've been on hold for 30 mins to cancellations & still no pickup.

In that time I typed the 31 day cancellation e-mail & hit send.

My next bill comes out tomorrow, 27th of Jan with a further bill on the 26th of Feb which is still inside the 31 days.

What would happen if I just cancel by DD after tomorrows billing comes out ?

Cancelling the DD was the only way I got through to them in the end.

I tried ringing but was constantly on hold so I emailed mysky@sky.ie with my notice to cancel as of that date. I received an automated email reply & was told they would be in contact but they never did.

I paid the next month in full then once the 31 days were up I camcelled the DD through the banking app on my phone. I also sent them an emailing confirming the cancelled DD. Once again I received an automated email reply & was told they would be in contact but they never did.

The following month they went into take the payment & contacted me by automated email when refused. I sent back screencaps of the previous correspondance.

Then I recieved an email confirming a fine for late payment.

Then I recieved a "sorry to see you go" email with a link to an exit survey, which I undertook.

About a month later I received a 10 day warning to pay the outstanding bill or risk debt collectors. Once again I sent back screencaps of the previous correspondance but heard nothing back.

Then, about a week ago I received emails from the debt collection agency looking to set up a payment plan. I banged them off the same sequence of screencaps & asked to speak to a human for probably the first time in this whole sequence.

I got an automated response requesting my, DOB, mobile number, home phone number, address, eircode etc. Obviously I never engaged with any of that.

Then out of the blue this morning I get an email to say they they are "no longer dealing" with the case, it's been returned to Sky.

So I'm guessing it's done, I'm not expecting to hear anything back but all that messing took up 5 months & a few hours of my time.

So if you go down the cancel DD route remember to keep all your emails & responses.