Housemate was having a justified meltdown about something at work, he was rightly obsessed by this as it potentially has a huge knock on affect.
I've been trying to talk him down for over a week now, one call to citizen advice, told him everything he needs to know and all of its variations, alongside the benefit of taking it out with a stranger, Peace restored and at min cost as well!
TH but not trivial, the accessibility, cost and rapid response of the CIC.