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Feedback thread for PI, RI & Bereavement

1235

Comments

  • Registered Users, Registered Users 2 Posts: 5,984 ✭✭✭Princess Calla


    Send a mod a direct message, bboc or HS , I've done this a couple of times and fairly prompt reply. Everyone knows the situation so the mods know you're not annoying them.



  • Registered Users Posts: 6,412 ✭✭✭Jequ0n


    @shesty I tried to contact you directly, but this does not seem to be possible as per your settings, so I will try this route instead of posting on thread. Not aimed at you but rather asking for guidance in general:

    My response had not intentionally been confrontational. However, how do you (mods in general) want people to respond in cases when a poster opens multiple threads on the same topic and does not seem to take advice on board? Asking for advice is good and well, but if the forum becomes a crutch to enable existing self-destructive behavior it is surely failing its purpose?



  • Administrators Posts: 14,384 Admin ✭✭✭✭✭Big Bag of Chips


    However, how do you (mods in general) want people to respond in cases when a poster opens multiple threads on the same topic and does not seem to take advice on board? 

    In line with the forum charter, mature constructive civil advice. If you can't do that because you feel the poster has history in the forum you can always refrain from replying to them.


    Asking for advice is good and well, but if the forum becomes a crutch to enable existing self-destructive behavior it is surely failing its purpose

    That's a call for the moderators to make Jequ0n. And indeed we often do advise posters that maybe PI is not suitable for them any longer.

    As always, we ask you to report any post or poster you have an issue with. And thr moderators will look in to it. That doesn't necessarily mean immediate action will be taken. The moderators are aware of every thread in PI. We might not see every reply, all the time, but we are aware of what threads are running and who has started them, or is replying to them. We are constantly monitoring the forum.

    We ask in Personal Issues that OPs are treated with a little kindness by way of offering advice that is mature, constructive and civil. We don't know anyone's circumstances or anyone's state of mind. There are ways of saying everything. And there's usually always a kind way.



  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    I'm back on my meaningful thread titles soapbox. Threads like "advice" and "help a dude out" in RI for example?



  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    What's going on in this forum lately? Some threads and posts way below what used to be acceptable are popping up. Reporting does nothing.



  • Registered Users, Registered Users 2 Posts: 13,909 ✭✭✭✭Dial Hard


    It's been an issue since the change to Vanilla, tbh. I think it's a combination of PI/RI threads showing up on the front page when they didn't used to and a change in the tools available to mods.

    Also, far less modding on the site in general means there are way more trolls/WUMs/re-regs than there used to be and, inevitably, some of them are making their way here.



  • Moderators, Social & Fun Moderators Posts: 4,373 Mod ✭✭✭✭TherapyBoy


    No doubt the way PI/RI threads are now showing up on the front page are contributing to the type of threads/posts now appearing in these forums, another failure in the way this Vanilla software works.

    If you see something off please do report it. It’d be useful to tag one of the forum moderators in the report to make sure it’s not missed - @bigbagofchips is the only one I can think of at the moment 👍🏼



  • Administrators Posts: 14,384 Admin ✭✭✭✭✭Big Bag of Chips


    Thanks @TherapyBoy

    Since the move to Vanilla we have lost some functionality and notifications. Reported posts are not filtered, and we're not notified of them. So unless we go looking through the Reported Posts forum we won't know if anything is reported.

    I also don't read the forum as much as I used to, so often I would have spotted posts even before I saw the report.

    I am happy to be PMd with a link or screenshot of a problem post and will look at it then. The other moderators are also OK with receiving PMs with reported posts.

    @Hannibal_Smith @HildaOgdenx @shesty



  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    Thanks. But like seriously, the AITA post about heating was left to run and run? On what planet is that a PI?



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  • Moderators, Social & Fun Moderators Posts: 4,373 Mod ✭✭✭✭TherapyBoy


    Best to just make sure a mod sees it, report it & link the mod names above onto it 👍🏼



  • Administrators Posts: 14,384 Admin ✭✭✭✭✭Big Bag of Chips


    The mods saw that thread. It was decided that it was a Relationship Issue. It wasn't the posters first thread about a minor issue in their relationship and it was felt he might benefit from getting replies from others. I'm not convinced it was a genuine thread in that the OP genuinely wanted advice on heating. But it was felt that perhaps there are relationship issues in that marriage bigger than heating and the thread was allowed to remain open. In the end it was only open for 5 days and had a total of 12-13 replies. Hardly classes as "let run and run".

    But I do agree with TherapyBoy, please report posts and tag us using @ in the report. Otherwise we will not see the report unless we go looking through the forum. Every reported post from every forum goes into the same list. So it means a lot of scrolling to find a reported post from the PI forum. I'll be honest and say I don't check too often.

    Tag us, or PM us is the best way to bring something to our attention.

    Post edited by Big Bag of Chips on


  • Registered Users, Registered Users 2 Posts: 13,909 ✭✭✭✭Dial Hard


    Are you really still not getting reported post notifications? Beasty has mentioned in a number of Feedback threads that while it used to be the case that everything just got fired into a giant pool of reports, that's no longer the case. It would be great to get clarification on this because I've been reporting posts in the "normal" way recently under the impression that they were being brought to mod attention, albeit not necessarily in the exact same way they were on vBulletin.



  • Administrators Posts: 14,384 Admin ✭✭✭✭✭Big Bag of Chips


    It worked - for a while, and then stopped. We used to get email notifications but haven't for sometime now. I have a rule set up on my email to direct all reported posts notification emails to a specific folder. The folder is empty. Although I used to get daily notifications.

    As a category moderator I should be getting reports for all categories under the Society and Culture heading. I don't get reports for any forum.



  • Administrators Posts: 14,384 Admin ✭✭✭✭✭Big Bag of Chips


    It's not news to anyone that the switch to the Vanilla platform has caused huge issues. What used to be available to moderators at the click of a button is now either not available at all, or not easily accessible. So, human nature being what it is people just don't bother as much as they used to. I know personally I don't look at the reported posts forum regularly. I might have to scroll through 3 or 4 pages of reports before I'll find one for the Personal Issues forum - or, after scrolling 3 or 4 pages I might find none at all. And it feels like a waste of time scrolling to find nothing anyway.

    The reported post forum now has a [Personal Issues] tag before the title of the reported post. But you still have to scroll through the forum, or search the page, to find a title.

    That's why TherapyBoy's suggestion of tagging us when submitting a report is a good one. At least then (I think!) we will get notification that we have been tagged in a post.



  • Moderators, Recreation & Hobbies Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 6,914 Mod ✭✭✭✭shesty


    Ah shoot, I didn't realise this.Been checking a similar folder in email, and nothing lately so thought things were in the main ok.



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  • Moderators, Social & Fun Moderators, Society & Culture Moderators Posts: 7,355 Mod ✭✭✭✭HildaOgdenx


    I don't receive notifications and never have received them.

    I go through the reported posts as often as possible. As BBOC said the prefix is now showing, - in the last fortnight or so - but there's still quite a bit to sift through at any one time.

    The most recent report for PI - the post was reported on Sunday evening 23/10 and subsequently by another poster on Monday morning 24th. I saw the reports on Monday morning 24th and acted on same.



  • Administrators Posts: 14,384 Admin ✭✭✭✭✭Big Bag of Chips


    Someone has told me that you cannot tag someone in a reported post. The moderators do look through the reported posts forum (more so than I do!). So if you report a post that you feel really needs action and notice that it hasn't been actioned after a while then please PM one of us.

    But also be aware, that not all reported posts will be actioned.

    Post edited by Big Bag of Chips on


  • Moderators, Social & Fun Moderators Posts: 4,373 Mod ✭✭✭✭TherapyBoy


    This Vanilla software is the biggest piece of dogshit ever produced. Whatever it’s costing, @Boards.ie: Odhran is too much. Nothing works in any sort of simple or sensible way. It’s a joke, & that Canadian software crowd are laughing at you. What a mess!



  • Registered Users, Registered Users 2 Posts: 13,909 ✭✭✭✭Dial Hard


    I'm seriously beginning to think all posts & replies in this forum should be pre-moderated. There's a lot of absolute drivel being posted lately - particularly in the last day or two.


    And yes, I am reporting them, before anyone asks.



  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    I agree!! Since PI and RI started appearing on the home page (thanks Vanilla) the standards have dropped hugely and the tone of many replies has gone from supportive to negative.



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  • Moderators, Social & Fun Moderators Posts: 4,373 Mod ✭✭✭✭TherapyBoy


    Users coming in here direct from the front page thinking they are posting in After Hours or somewhere similar & don’t realise (or don’t care) that the rules in PI are very slightly different.

    There was a very good reason posts from the PI forum didn’t show on the front page on the old site. The PI section is a valuable resource for Boards users & it should be protected! Take it off the front page!

    @Boards.ie: Mike

    @Boards.ie: Odhran



  • Administrators, Boards.ie Employee Posts: 1,184 ✭✭✭✭✭Boards.ie: Mike



    Hey there, I have removed the message from the front page now. I don't see any other section that would allow a user to link directly into the PI forum. Let me if I've missed anything. I hope this resolves some of the issues that you guys are facing. It is an important resource on the site and should remain a positive source of support.



  • Registered Users, Registered Users 2 Posts: 13,909 ✭✭✭✭Dial Hard


    I don't think whatever you did worked, cause this thread is currently showing on the front page. On mobile, anyway.



  • Administrators, Boards.ie Employee Posts: 1,184 ✭✭✭✭✭Boards.ie: Mike


    Hey, I use desktop day to day but I've just checked the mobile version there and I don't see any link to it. Is your homepage view filter on All or Following?



  • Registered Users, Registered Users 2 Posts: 13,909 ✭✭✭✭Dial Hard


    It's set to All. Let me see if it's still showing up after I post this, hang on...



  • Registered Users, Registered Users 2 Posts: 13,909 ✭✭✭✭Dial Hard


    Yup.




  • Administrators, Boards.ie Employee Posts: 1,184 ✭✭✭✭✭Boards.ie: Mike


    Okay! It seems that the sticky's are coming to the top of the latest discussions on the homepage ( although not all and not necessarily ones that are followed). Is anyone else in here having the same thing happen?



  • Moderators, Society & Culture Moderators Posts: 7,151 Mod ✭✭✭✭Hannibal_Smith


    I just posted a test thread and it's coming up on the front page. Niamh did try to take PI threads off the front page when first moved over to vanilla but it had other knock on affects where you couldn't follow the forum or threads anymore. It didn't work as simply as it did with the old boards. But maybe other kinks causing it have been ironed out so we don't have the same problems as before



  • Administrators, Boards.ie Employee Posts: 1,184 ✭✭✭✭✭Boards.ie: Mike


    Was that test carried out on desktop or mobile? I'll take it to tech so and see what they come back with!



  • Moderators, Society & Culture Moderators Posts: 7,151 Mod ✭✭✭✭Hannibal_Smith




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  • Registered Users, Registered Users 2 Posts: 13,909 ✭✭✭✭Dial Hard




  • Administrators, Boards.ie Employee Posts: 1,184 ✭✭✭✭✭Boards.ie: Mike


    Hi there I haven't got a suitable solution from vanilla yet! i'll ping them about it again to keep the ball rolling.

    Thanks,

    Mike



  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    Two posts in this is thread using very inappropriate language to talk about a woman. Again symptomatic of PI posts appearing on the front page




  • Registered Users, Registered Users 2 Posts: 13,909 ✭✭✭✭Dial Hard


    That entire thread, including the OP, is questionable imo. And some of the replies (including a deleted one) are definite ticks in the box for the "pre-moderate everything" argument I made a while back.



  • Moderators, Social & Fun Moderators Posts: 4,373 Mod ✭✭✭✭TherapyBoy


    It was such a simple thing, keeping PI (& related) off the front page & it worked so well!

    This Vanilla software is apparently unable to work like this so I don’t see another way around it other than pre-moderation. But I think doing this could drive users away from PI & cut the numbers here to the detriment of a true valued resource on Boards.

    I’m still finding it hard to comprehend how a basic option like ‘keeping posts from X forum from appearing on the front page’ isn’t available from an entity that provides software for online message boards. This isn’t something new or cutting-edge! Pull your finger out Vanilla!



  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    Pre-Pre-moderated posts would be a full time job for someone and not fair to ask pop our volunteer mods. Can access be restricted like the soccer forum?



  • Registered Users, Registered Users 2 Posts: 2,193 ✭✭✭Glaceon


    You'd have to scrap any notion of anonymous posting unfortunately.



  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    Anonymous posting is already gone. You have to create a throwaway account, which is permitted in PI/RI



  • Registered Users, Registered Users 2 Posts: 2,193 ✭✭✭Glaceon


    But then you'd need to request access with that account. I guess it's possible but not as easy.



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  • Registered Users, Registered Users 2 Posts: 10,139 ✭✭✭✭Caranica


    What's getting very annoying now is OPs deleting or requesting the deletion of their posts. At least one of these in the past 24 hours has done this before. I know there can be privacy concerns but these are usually throw away accounts anyway. Also isn't the reason all threads aren't deleted that they might help someone else. That won't work if the OP is gone?



  • Registered Users, Registered Users 2 Posts: 5,984 ✭✭✭Princess Calla


    I suspect the reason for deletion is to prevent posters saying "this is your 100th thread on this topic, what has changed, did you follow any of the advice already given?"

    So unless the regular posters have very good memories (which to be fair they do have)

    The topic can be started "fresh" for the 101st time.



  • Moderators, Society & Culture Moderators Posts: 7,151 Mod ✭✭✭✭Hannibal_Smith


    People might put something more than usual in a post in the heat of the moment when looking for advice and they later regret it. Within reason we generally will delete when asked given the nature of the forum.

    Having PI/RI posts visible on profiles since the change over was also a concern so again if people ask to have something deleted we will do it.

    We do generally keep an eye on it though.



  • Registered Users, Registered Users 2 Posts: 14,539 ✭✭✭✭cj maxx


    A small issue , but when did a posters comment in PI , RI become public ?



  • Registered Users, Registered Users 2 Posts: 2,193 ✭✭✭Glaceon




  • Registered Users, Registered Users 2 Posts: 14,539 ✭✭✭✭cj maxx


    I figured that , but can they / you change it back ? I know most regular posters would set a new account to post , but it was kind of reassuring to know Pi , Ri posts didn’t show



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  • Administrators Posts: 14,384 Admin ✭✭✭✭✭Big Bag of Chips


    It's something that has been brought up, numerous times, but as far as I know, as yet it's not something the Vanilla platform can handle.

    @Boards.ie: Mike might know more.



  • Registered Users, Registered Users 2 Posts: 13,909 ✭✭✭✭Dial Hard


    No. They can't even stop PI/RI threads showing up on the front page.



  • Administrators, Boards.ie Employee Posts: 1,184 ✭✭✭✭✭Boards.ie: Mike


    Hi there,

    Where are these comments visible. Would you have any screenshots or a link to where you saw these comments in a public space. Threads may be visible on the homepage, the forum isn't private.

    All profiles were made public a good while back so it is possible , if you search for them, to view a users comments.



  • Registered Users, Registered Users 2 Posts: 13,909 ✭✭✭✭Dial Hard


    I'm guessing they mean that when you click into a person's profile, you can see their posts in this forum, which didn't used to be the case, even on public profiles.



  • Moderators, Social & Fun Moderators Posts: 4,373 Mod ✭✭✭✭TherapyBoy


    The PI forum & what was contained in here was always separate Mike. It wasn’t private but the rules for posting in here were always very different from the other forums.

    It needed to be this way, in terms of being allowed with consent to post with one-off created accounts to keep user identities private, anything posted in here didn’t appear on the front page like new posts in other forums & there were (& still are) much stricter rules & guidelines on posting in the forum - getting harder to keep to when it’s pulling unfamiliar users attention from new posts appearing on the front page.

    Another feature of the old version of this forum on Boards was that none of your posts in here contributed to your post count, & your posts in this forum weren’t visible to anyone looking through your list of posts on your account profile.


    These differences were designed & implemented for a reason. Personal Issues isn’t the same without them.



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