Amazon Prime Bargains - Chat Thread

stdidit wrote: »

Anyone have one of them blink cameras? Wondering what it's like, the reviews aren't great.

Also happy with mine, have since 2018. Think I have 9 installed now, batteries last 9-12 months, less if ion high traffic locations. Would highly recommend.

Doge wrote: »

Update:
Chanced my arm with another customer service agent. It took them about about 40 mins to an hour,(i guess they were juggling between multiple cases) but after a while I ended up getting a full refund as a gift card balance as thats how I paid originally.
They did offer a return for a refund twice but eventually got the idea i wanted a partial refund and to keep the item, and I ended up getting a full one in the end.

I guess its pot luck with amazon customer service!

I had a similar issue with Amazon Warehouse today. I received a game but it was for an older, obsolete console - I had ordered a remastered version for a current-generation console but this did not come.

So I popped on to chat and was hoping to get it sorted quickly. Took about the same time as you and I spoke to two representatives. The first gave me the same story about refunds and couldn't offer a replacement as it was from Amazon warehouse. I would explain how it was not my fault I received an incorrect order and the annoying rigmarole of returning products to Amazon. I was getting nowhere with this agent so although I don't like doing it, I pulled a Karen and asked to speak the manager on duty. I tried to be as nice about it but firm all the same. I was told that the manager would say the same thing, etc. It took a few minutes but was put through to the second representative. At first, I was given the same spiel like from the first agent. I even asked for them to send out a return slip to me but he said he couldn't. I explained that I was a very loyal customer to Amazon and asked for an email to where I could file a complaint. This caused him to budge and he processed a refund as an exception, telling me I could keep the product. I said I would rather have had a replacement but this wasn't possible and I decided not to push any further.

So what I say is to insist with them. I buy a lot from Amazon regularly and the majority is fine but you really have to push your point, especially if someone slips up on their end and sends the wrong product.

I've been using up some Parcel Motel credit, but almost €16.50 for their largest locker size parcel to UK.
https://parcelmotel.com/prices/#prices-send

Find them very convenient for sending, compared to visiting a Post Office during opening hours, or waiting for a courier to pick up.

Where the return was due to a fault or some other issue on the AZ side, I've had luck escalating with CS chat to get full cost of return refunded - though they seem to be stingier now and not worth my time chasing a few euro (years ago I ordered a 50" TV which was DOA and quotes to send it back were more than the value of the TV, but they still covered it!). For out of policy payments, they seem slightly more open to issuing an Amazon gift card rather than refund to payment card.

Deleted User wrote: »

That LED bluetooth speaker doesn't deliver to Ireland, by the looks of it. Is addresspal still the only way to get around that?

There is a solution. It all depends on where you live in Ireland and how far you are willing to travel to get stuff. Obviously, you won't be using my way every day but you can certainly use it to collect big stuff or the likes of vitamins and batteries that don't deliver.

pissed wrote: »

Just returned a charging cable there today using An Post. Regular shipping €2.90 and if I wanted it registered they were looking for over €9. Just sent it regular as it was a low value item.

Just get proof of postage

Are Amazon Logistics handling your deliveries, or is it mostly still An Post?

Returns seem to be up to me to arrange/pay for now (and claim back up to £9), possibly related to Amazon Logistics delivering almost everything in my area.

Good to have the forum back finally.

I received £49.64 Import Fee Deposit Refund on the Samsung Galaxy Tab S6 lite, I'm delighted. It means after Samsung cash back I got the Buds live and Tab S6 lite for €117, bargain of the month? 😁

I’ve a return for Amazon, label says its to go to Dunfermline. It’s under 1kg but the box is 45x35x8 cms, the value is €30, the cheapest quote I’ve gotten is €18.50.

I tried ParcelMotel but they said they are no longer doing it.

I tried the An Post calculator and that was more expensive.

Its not looking economical to return it for me.

Go onto chat and ask if they'll cover the full amount. I did recently and they said they would.

Yea, similar with me. I received a package from them this week. Much to my surprise, it looked like the warehouse guy mixed up someone elses order with my own package. I wanted a wireless doorbell and a fitbit strap but instead received light switches and two used books on feminism. Pissed off that they asked me to return it on my own dime and wouldn't refund the goods until they received the return.

I paid €18 to ship it back via registered post (even though item was only worth about 15 quid..) , and customer service sent me £18 credit on the account fairly quick. Small profits there in CX but not much.

Import duty is on everything since first of July

Usb fans bought from here more than paying for themselves 👍

make sure you purchase one's that are truly portable i.e. one's with a rechargeable battery

Bought something last week for first time since the new Vat changes, wasn't too bad,

• Items:
• £12.52
• Postage & Packing:
• £0.00
• Total before VAT:
• £12.52
• VAT:
• £2.88
• Total:
• £15.40
• Order Total:
• £15.40