Yea, similar with me. I received a package from them this week. Much to my surprise, it looked like the warehouse guy mixed up someone elses order with my own package. I wanted a wireless doorbell and a fitbit strap but instead received light switches and two used books on feminism. Pissed off that they asked me to return it on my own dime and wouldn't refund the goods until they received the return.
I paid €18 to ship it back via registered post (even though item was only worth about 15 quid..) , and customer service sent me £18 credit on the account fairly quick. Small profits there in CX but not much.
Hi guys, I have to buy a number of items that are below the import duty fee. Am I right in thinking, If I buy them altogether, I'll get hit with import duty and would be better off buying each one individually?
Import duty is on everything since first of July
Anyone having trouble with packages been stuck in Dublin after it has been sorted. been waiting last monday
Usb fans bought from here more than paying for themselves 👍
Two small packages stuck in Dublin for the last 1-2 weeks. Same item as well, first one had to be replaced as it was stuck for so long. Very odd.
make sure you purchase one's that are truly portable i.e. one's with a rechargeable battery
Does anyone else give a little wistful sigh as they buy something for <£20 and think of the good old days and how much it would have been then?
Bought something last week for first time since the new Vat changes, wasn't too bad,
Those were the days my friend
We thought they'd never end
And now aliexpress has vat too. 😪
ah but wait for the new irish amazon distribution centre🙂
Item due on Monday is still in Dublin. Same with an item due yesterday. Wonder what's holding them up!?
Triple A batteries in a kitchen scales? I'm all over this. Completely fed up of replacing 2032s
We got this for a tenner last year, there's a 20% off coupon showing up now on it too.
It's usb rechargeable, but also takes batteries (2xaaa) if you're so inclined. Really accurate too.
Two weeks ago ordered a log holder and a day later some screws
Log holder arrived no problem
Screws no show - arrived in Dublin and stalled. Requested refund got it, thought maybe small package got lost
Reordered screws Friday, got text from an post on Sunday to say they would be delivered next working day
No sign, check Amazon app today and both orders of screws are showing in swords for customs but this isn't showing up on an post tracker
Amazon's reputation for generous and hassle-free customer service has really gone to the dogs since Brexit. I don't know if it's genuinely causing extra obstacles or if they're just using it as an excuse to tighten their belts so Jeff can take more trips to space with his dick measuring tape.
yeah had to pay for return postage the other day before for returns it was 'postage paid' - gettin tough with us now are they?
Your also got your refund issued as soon as an post scanned it. I've had to follow up all of them lately. General standard of CS reps has also gone down. Freebie credit is almost never given, which in fairness was always a bonus, but it just adds to the list of what seems to be some mega internal policy changes.
I'm not sure if anyone remembers the massage gun from a few weeks back. But the card that came with it did get me a £30 gift card. Just over €34 on the account to spend. I think the Gun itself was only around €28.
there isn't much in the Warehouse sale, but for anyone looking for apple products there's a series 5 watch, ipads, iphone 11's - they don't normally get included.
there's actually only 1000 items listed in the promo
Can we have some moderation in the NO CHAT thread?
Personally I don't have a problem with flyandrains posts but others do and are taking the thread off course.
In flyandrains defence along with the links to total crap there are a few decent bargains in there and I bought one yesterday.
For anyone that doesn't like it there is always the ignore button.
Edit> I suspect that the issue is made worse by the lack of other posts in that thread meaning there is more critical scrutiny of the few posts that are made.
Wake me up when it's all over.
The folks complaining are not taking the thread off course - flyandrains is by spamming that utter rubbish.
Is there no free returns anymore? Strange move by Amazon. Would make you think twice about buying some things.
There is still in some categories like clothing etc but they used to pretty much do free returns for everything and on some cases in clothing returnless refunds meaning you get to keep the item as its not worth then taking it back and processing but even that has reduced.
maybe they were getting sick of people returning items - wasn't there some scandal revealed recently about amazon destroying millions upon millions of unwanted stock
so maybe getting tough about returns will ease the waste?
no return for Prime users?! thats not good. not that i used it much.
Still applies for some categories just not all as it seemed to be. With added customs clearance for Amazon to deal with maybe thats another reason they have cracked down on it.
It's a right pain now, not sure if it'll ever get back to the way it was, but as already stated in this thread by myself and others, the returns I've sent back, I had to chase up refunds on every single one.
From chat thread
Power washer for £69.99 with £10 discount voucher on page brings it down to £59.99. Add extra VAT and exchange rate and it works out at €73.63 with free delivery for Prime members.
Note that the same pressure washer is also available for exactly the same price with the same discount voucher but without the excessively marked up original price https://www.amazon.co.uk/dp/B08ZCHXFWQ/