GoMo Data speed throttling after 80gb of data used

srsly78 · 28-11-2019 5:58pm

kippy wrote: »

Then pay for a service that supports those use cases.

But it does officially support tethering? Whereas 3 doesn't.

I don't download stuff with my mobile at all, but this is the only usage of such a high data cap I can think of.

3s network is massively congested because of people abusing it, I bet gomo will end up the same.

_Kaiser_ · 28-11-2019 6:00pm

srsly78 wrote: »

But it does officially support tethering? Whereas 3 doesn't.

I don't download stuff with my mobile at all, but this is the only usage of such a high data cap I can think of.

3s network is massively congested because of people abusing it, I bet gomo will end up the same.

Tethering to me is using it with a laptop or tablet to check emails, play a few mobile games, browse the web etc

Not download 60GB UHD torrent files.

Mechatronical · 29-11-2019 6:03am

Killian Swift Pail wrote: »

Yes, I only had it a week when I received both messages, I was surprised (but not too shocked because I was tethering) and my device said I'd only used 49GB but its not accurate so I wasn't sure. I previously used three so I wasn't too sure how much data I was using. I've just gone back to my three sim.

I'm considering getting another sim because the three coverage in our area is crap, gomo was much better. We're not in a fibre area and our line speeds are not great, normally around 2-3 mbps per second. It was anywhere between 0-10 mbps with three and around 25-30mbps with gomo.

I also have had this.

Installed SIM on 9th Nov, on 27th used 100% of monthly fair use allowance.

Use the hotspot at home to watch Netflix and check work emails (no downloading) and just checked my usage on and it says 16GB used, which is nowhere near the limit.

Was a bit suspicious of GOMO as they are backed by Eir who me and my family have had many issues with before but the 10 euro a month deal was too hard to resist.

Contacted them so will see what they say.

kippy · 29-11-2019 11:11am

Mechatronical wrote: »

I also have had this.

Installed SIM on 9th Nov, on 27th used 100% of monthly fair use allowance.

Use the hotspot at home to watch Netflix and check work emails (no downloading) and just checked my usage on and it says 16GB used, which is nowhere near the limit.

Was a bit suspicious of GOMO as they are backed by Eir who me and my family have had many issues with before but the 10 euro a month deal was too hard to resist.

Contacted them so will see what they say.

Where did you get the figure of 16GB from?
Where did you get notification that you'd used 100% of your monthly limit?

bloodyhawk · 30-11-2019 2:56pm

kippy wrote: »

Where did you get the figure of 16GB from?
Where did you get notification that you'd used 100% of your monthly limit?

You get a notification message directly from Gomo of your usage limit.

You are able to monitor data usage through your smart phone

@Mechatronical They got back to me saying it was an error, and that I would be reimbursed at the end of the month. Will see

kippy · 30-11-2019 5:36pm

bloodyhawk wrote: »

You get a notification message directly from Gomo of your usage limit.

You are able to monitor data usage through your smart phone

@Mechatronical They got back to me saying it was an error, and that I would be reimbursed at the end of the month. Will see

How did you get this notifcation from GoMo?
There are people wondering how they can get a notication such as this or keep track of their data usage.

I relaise that you can monitor data usage through your smart phone - was just looking for clarification.

cencglob · 04-12-2019 2:44am

They are following exactly the same setup as eir PAYG

after 80GB the next 2GB is at 0.2mbs and at 82Gb they disconnect the data connection and bump you onto a 2G connection only.

I don't care if its €1 or €40 per month, when claims like "With GoMo, you get all data – unlimited downloading and sharing the stuff you love."

or

"No Limits Data
Whether you binge on endless series on Netflix, stream music for hours, game or watch YouTube all night, with No Limits Data from eir SIM only there really are no limits!"

It is on its own a clear statement that there is no limit. It is false advertising.
Having to drill into small print and discover that is a lie, is not just.

There are certain people in society, for example a person house bound and ill who may buy this expecting that they can now watch one movie on Netfilx per day. In fact when Netflix streams at about 3GB per hour onto a large screen iPhone, that person will rudely find out that the claim that eir told them was lie, and that they should have read on to see if eir/go/mo were lying.

If a person goes into an all out can eat restaurant, and has an appetite more than the "average customer" and the management kick them out for eating too much is this okay?
We have certain expectations based on what we are told, the simple logical answer is to advertise the TRUTH.
80 GB limit, enough to watch 30mins of netfilx per day and check email.

Enough with the marketing BS.

OP, 3 won't throttle or kill your connection even after 120GB, if you have good reception with them use them before eir or gomo.

lawred2 · 04-12-2019 8:00am

Every single media outlet covering the gomo launch knew about and covered the 80GB limit. It's clearly in the terms and conditions.

I fail to see where the BS is.

https://gomo.ie/terms/#c2179de24702e68d5

It couldn't be clearer

JDxtra · 04-12-2019 11:50am

If someone uses 80Gb in a month, then they are not using the service for what it was designed. They are using it as a replacement for a home broadband service.

GoMo have been more than clear on the cap. Fair play to them for enforcing the rules. The cap is already more than generous.

If someone needs a 4G home broadband service with a higher cap, then look at Vodafone Simply Broadband 4G (300Gb cap).

JTMan · 04-12-2019 12:59pm

JDxtra wrote: »

If someone uses 80Gb in a month, then they are not using the service for what it was designed. They are using it as a replacement for a home broadband service.

GoMo have been more than clear on the cap. Fair play to them for enforcing the rules. The cap is already more than generous.

If someone needs a 4G home broadband service with a higher cap, then look at Vodafone Simply Broadband 4G (300Gb cap).

Or Three who have a 750 GB cap.

cencglob · 04-12-2019 2:54pm

lawred2 wrote: »

Every single media outlet covering the gomo launch knew about and covered the 80GB limit. It's clearly in the terms and conditions.

I fail to see where the BS is.

https://gomo.ie/terms/#c2179de24702e68d5

It couldn't be clearer

The BS is very simple.

Product clearly states A is contained inside.

Buys on good faith, opens the box.

B is inside, reads the T&C's

T&C's confirm B is inside not A.

A was just a hook to get you. - A lie.

There's the BS.

I am saying there is no need for lies.
Sell is as 80GB data, or do like 3 and don't lie.

lawred2 · 04-12-2019 2:58pm

cencglob wrote: »

The BS is very simple.

Product clearly states A is contained inside.

Buys on good faith, opens the box.

B is inside, reads the T&C's

T&C's confirm B is inside not A.

A was just a hook to get you. - A lie.

There's the BS.

I am saying there is no need for lies.
Sell is as 80GB data, or do like 3 and don't lie.

It was sold as 80GB data.

cencglob · 04-12-2019 3:00pm

JDxtra wrote: »

If someone uses 80Gb in a month, then they are not using the service for what it was designed. They are using it as a replacement for a home broadband service.

GoMo have been more than clear on the cap. Fair play to them for enforcing the rules. The cap is already more than generous.

If someone needs a 4G home broadband service with a higher cap, then look at Vodafone Simply Broadband 4G (300Gb cap).

Youtube streams at about 2GB per hour, Netflix 3GB.
80GB / an average of 2.5GB per hours = 32hrs per 80GB = less than 1 hour of HD streaming per day.

The pitch claiming with this product you can watch Netflix or youtube all day and night is a blatant lie.

Someone should not have to buy Vodafones 4G BB just because they were sold a lie by Eir.

If Eir/Gomo were not making false claims/lies there would be no issue.

cencglob · 04-12-2019 3:03pm

lawred2 wrote: »

It was sold as 80GB data.

It was sold as "With GoMo, you get all data – unlimited downloading and sharing the stuff you love."

This was the hook, the lie.

Do you work for Eir?

kippy · 04-12-2019 3:04pm

cencglob wrote: »

Youtube streams at about 2GB per hour, Netflix 3GB.
80GB / an average of 2.5GB per hours = 32hrs per 80GB = less than 1 hour of HD streaming per day.

The pitch claiming with this product you can watch Netflix or youtube all day and night is a blatant lie.

Someone should not have to buy Vodafones 4G BB just because they were sold a lie by Eir.

If Eir/Gomo were not making false claims/lies there would be no issue.

It's obvious that you have absolutely no idea about:
1. How Youtube/Netflix stream data and the amount of data streamed per hour and it not being a fixed amount or even close to it for the same consumed content.

All carriers have fair usage terms and conditions - if you didnt look into that, thats on you not the carrier - it has been flagged in here plenty times, around the launch date as well.

Just cancel the deal, most to pay to cancel is a tenner, get something that suits your usage profile.

cencglob · 04-12-2019 3:13pm

kippy wrote: »

It's obvious that you have absolutely no idea about:
1. How Youtube/Netflix stream data and the amount of data streamed per hour and it not being a fixed amount or even close to it for the same consumed content.

All carriers have fair usage terms and conditions - if you didnt look into that, thats on you not the carrier - it has been flagged in here plenty times, around the launch date as well.

Just cancel the deal, most to pay to cancel is a tenner, get something that suits your usage profile.

Its not about me, I know of plenty of people older, and others less tech savvy who will take a blingy fake advertisement on good faith.

Its not my job to go around and clean up the lies Eir's wankaeteers have created.

There are two regulators who should have have already had this kind of outright mass lying under control.

kippy · 04-12-2019 3:32pm

cencglob wrote: »

Its not about me, I know of plenty of people older, and others less tech savvy who will take a blingy fake advertisement on good faith.

Its not my job to go around and clean up the lies Eir's wankaeteers have created.

There are two regulators who should have have already had this kind of outright mass lying under control.

And what older "Less Tech Savy" people will be using a GoMo SIM in anything but a smartphone?
Theres absolutely NO WAY that "less tech savy" people will go anywhere near 80 gig per month........

And again, your estimations of data use are way way way off........

cencglob · 04-12-2019 3:42pm

kippy wrote: »

And what older "Less Tech Savy" people will be using a GoMo SIM in anything but a smartphone?
Theres absolutely NO WAY that "less tech savy" people will go anywhere near 80 gig per month........

And again, your estimations of data use are way way way off........

You do realise don't you that first users of PC's in this country are now in their 70's and 80's and for a number of years many of them have iPhones and iPads.

Excusing your ageist ignorance, Netflix states

"Watching TV shows or movies on Netflix uses about 1 GB of data per hour for each stream of standard definition video, and up to 3 GB per hour for each stream of HD video. "

and

"Maximum Data - Recommended only if you have an unlimited data plan. This setting will stream at the highest possible quality for your device and the content you are viewing. This may use 1 GB per 20 minutes or more depending on your device and network speeds."

Lets see,

"With GoMo, you get all data – unlimited downloading and sharing the stuff you love."

This is scumbag marketeers relying of certain peoples ignorance.

Call 80GB on the outside, not unlimited. Simple.

If it's truly unlimited, do as 3 do, anything else is false advertising.

Somedaythefire · 04-12-2019 3:47pm

Can you still use data after 80gb? Yes, so It's not an 80gb limit is it?

cencglob · 04-12-2019 3:51pm

Somedaythefire wrote: »

Can you still use data after 80gb? Yes, so It's not an 80gb limit is it?

No you can't, technically there is still a 0.2mb connection until 82GB where all data is stitched off, every try opening a modern webpage on a 0.2mbs link?
It's not useable.

lawred2 · 04-12-2019 3:52pm

cencglob wrote: »

Its not about me, I know of plenty of people older, and others less tech savvy who will take a blingy fake advertisement on good faith.

Its not my job to go around and clean up the lies Eir's wankaeteers have created.

There are two regulators who should have have already had this kind of outright mass lying under control.

and all those older less tech savvy folk are blitzing through 80GB are they?

cencglob · 04-12-2019 3:56pm

lawred2 wrote: »

and all those older less tech savvy folk are blitzing through 80GB are they?

If some of them are crippled in bed in with an iPad in a rural area with limited selection of mobile providers, then yes they are.

Nice, attack the old folk, you must be a kind soul, Eir management by any chance?

kippy · 04-12-2019 4:10pm

cencglob wrote: »

You do realise don't you that first users of PC's in this country are now in their 70's and 80's and for a number of years many of them have iPhones and iPads.

Excusing your ageist ignorance, Netflix states

"Watching TV shows or movies on Netflix uses about 1 GB of data per hour for each stream of standard definition video, and up to 3 GB per hour for each stream of HD video. "

and

"Maximum Data - Recommended only if you have an unlimited data plan. This setting will stream at the highest possible quality for your device and the content you are viewing. This may use 1 GB per 20 minutes or more depending on your device and network speeds."

Lets see,

"With GoMo, you get all data – unlimited downloading and sharing the stuff you love."

This is scumbag marketeers relying of certain peoples ignorance.

Call 80GB on the outside, not unlimited. Simple.

If it's truly unlimited, do as 3 do, anything else is false advertising.

You are the one associating being "less tech savy" with being older - not me - you are also making the claim that the same older and/or less tech savy people don't know how to read terms and conditions.
I don't see how less tech savy people, be they old or young will have the ability to tear through 80 gig of data in a month - for what should be very obvious reasons.
It's generally the more tech savy people old/young who have the issue with 80GB per month.

Just to stop going around in circles here as you don't seem to get it, despite you pointing it out yourself:
"Maximum Data - Recommended only if you have an unlimited data plan. This setting will stream at the highest possible quality for your device and the content you are viewing. This may use 1 GB per 20 minutes or more depending on your device and network speeds."

blade1 · 04-12-2019 4:14pm

Can't believe there's people moaning about free calls, texts and 80gb for a tenner.

bonaparte2 · 04-12-2019 4:20pm

blade1 wrote: »

Can't believe there's people moaning about free calls, texts and 80gb for a tenner.

ya, back in the day, phone bill was in the hundreds

fritzelly · 04-12-2019 4:21pm

cencglob wrote: »

Youtube streams at about 2GB per hour, Netflix 3GB.
80GB / an average of 2.5GB per hours = 32hrs per 80GB = less than 1 hour of HD streaming per day.

The pitch claiming with this product you can watch Netflix or youtube all day and night is a blatant lie.

Someone should not have to buy Vodafones 4G BB just because they were sold a lie by Eir.

If Eir/Gomo were not making false claims/lies there would be no issue.

Netflix and Youtube is the same as the below for phone usage

Netflix will select a data usage setting that balances data usage with good video quality. Currently this will allow you to watch about 4 hours per GB of data

You would literally need to be watching video 8 hours a day to use up 80GB

It is what it is, first world problems and all that

Anyone else confirm they cut you off after 82GB?

cencglob · 04-12-2019 4:23pm

kippy wrote: »

You are the one associating being "less tech savy" with being older - not me - you are also making the claim that the same older and/or less tech savy people don't know how to read terms and conditions.
I don't see how less tech savy people, be they old or young will have the ability to tear through 80 gig of data in a month - for what should be very obvious reasons.
It's generally the more tech savy people old/young who have the issue with 80GB per month.

Just to stop going around in circles here as you don't seem to get it, despite you pointing it out yourself:
"Maximum Data - Recommended only if you have an unlimited data plan. This setting will stream at the highest possible quality for your device and the content you are viewing. This may use 1 GB per 20 minutes or more depending on your device and network speeds."

I said less tech savvy, and older people.

I don't know why you quoted the Netflix statement, may use 3GB per hour.
Let's see, what device could pull at that rate, an iPad maybe?

There are no circles, just a plain outright lies from Eir and GoMo.
These hooks, lies, false advertisements, should be corrected to reflect what they actually sell and Eir should be reprimanded for false advertising.

Don't advertise product A when you only deliver product B.
Deliver A or advertise B only.

loopymum · 04-12-2019 4:23pm

GOMo are definitely throttling after 80gb, I was tethering and got throttled, fair enough.

I have an eir Sim PAYG also and before GOMO they didn't throttle after 80gb but now they are as well

kippy · 04-12-2019 4:23pm

Just for reference, some actual real world figures around Netflix on a smartphone:
https://mybroadband.co.za/news/cellular/253409-how-much-data-netflix-uses-on-your-smartphone.html
and the amount of data used etc.

A few caveats, the data is 18 months old. It's likely based on previous trends that less data is used today coming down from Netflix in the same environment.

The poster above (cencglob) and others I have seen on here, have absolutely no idea what they are talking about when it comes to data usage.

fritzelly · 04-12-2019 4:29pm

cencglob wrote: »

There are no circles, just a plain outright lies from Eir and GoMo.
These hooks, lies, false advertisements, should be corrected to reflect what they actually sell and Eir should be reprimanded for false advertising.

They are using the same advertising schtick nearly every ISP uses - under normal uses you will never run out of data
If you are an outlier then you are using the service for other than it was intended

If they let everyone keep using full speed internet without any repercussions then the whole service would suffer for the normal users

kippy · 04-12-2019 4:29pm

cencglob wrote: »

I said less tech savvy, and older people.

I don't know why you quoted the Netflix statement, may use 3GB per hour.
Let's see, what device could pull at that rate, an iPad maybe?

There are no circles, just a plain outright lies from Eir and GoMo.
These hooks, lies, false advertisements, should be corrected to reflect what they actually sell and Eir should be reprimanded for false advertising.

Don't advertise product A when you only deliver product B.
Deliver A or advertise B only.

Again, you don't know what you are on about.

cursai · 04-12-2019 4:33pm

Virgin throttle as well. I took the piss one month

lawred2 · 04-12-2019 4:34pm

cencglob wrote: »

If some of them are crippled in bed in with an iPad in a rural area with limited selection of mobile providers, then yes they are.

Nice, attack the old folk, you must be a kind soul, Eir management by any chance?

lawred2 · 04-12-2019 4:35pm

blade1 wrote: »

Can't believe there's people moaning about free calls, texts and 80gb for a tenner.

please won't someone think of the less savvy bed ridden old people with their iPad wanting to stream netflix every day for a month...

cencglob · 04-12-2019 4:35pm

kippy wrote: »

Again, you don't know what you are on about.

I noted Netflix and Youtube,

Here are the figures for Youtube which could be expected on an iPad with 4G coverage.

1080p at 30FPS: 2.03GB per hour
1080p at 60FPS: 3.04GB per hour
1440p (2K) at 30FPS: 4.28GB per hour
1440p (2K) at 60FPS: 6.08GB per hour
2160p (4K) at 30FPS: 10.58GB per hour
2160p (4K) at 60FPS: 15.98GB per hour

https://www.makeuseof.com/tag/how-much-data-does-youtube-use/

fritzelly · 04-12-2019 4:38pm

Selectively removes lower usage resolutions to prove his point... (and out of date data)

kippy · 04-12-2019 4:43pm

cencglob wrote: »

I noted Netflix and Youtube,

Here are the figures for Youtube which could be expected on an iPad with 4G coverage.

1080p at 30FPS: 2.03GB per hour
1080p at 60FPS: 3.04GB per hour
1440p (2K) at 30FPS: 4.28GB per hour
1440p (2K) at 60FPS: 6.08GB per hour
2160p (4K) at 30FPS: 10.58GB per hour
2160p (4K) at 60FPS: 15.98GB per hour

https://www.makeuseof.com/tag/how-much-data-does-youtube-use/

Yeah, your less tech savy and older people are wathing 4 K youtube content at 60FPS all day......
Give over.

cencglob · 04-12-2019 4:43pm

fritzelly wrote: »

Selectively removes lower usage resolutions to prove his point... (and out of date data)

Selectivity included link to lower limits.

Pasted rates applicable to solid 4G coverage.

Youtube will bounce to the highest rate it can, in an area of good 4G coverage this will be from 1080/30 upwards.

Eir employee too?

kippy · 04-12-2019 4:44pm

cencglob wrote: »

Selectivity included link to lower limits.

Pasted rates applicable to solid 4G coverage.

Youtube will bounce to the highest rate it can, in an area of good 4G coverage this will be from 1080/30 upwards.

Eir employee too?

Go complain to comreg.

cencglob · 04-12-2019 4:44pm

lawred2 wrote: »

please won't someone think of the less savvy bed ridden old people with their iPad wanting to stream netflix every day for a month...

your mama must be so proud

lawred2 · 04-12-2019 6:36pm

cencglob wrote: »

your mama must be so proud

Look your cheapskate plan didn't work out. Don't cry about it. Next time just take the time to read the details when signing up to these things.

You're trying to claim that you were lied to or that the detail of the deal was obscured from you. But it wasn't at any point. You not taking the time to read is no ones fault but your own.

At worst it's cost you twenty quid thus far and you're not tied into anything... So you're free to jump to a more suitable provider for you and your Nan's daily Netflix needs.

robbiep958 · 04-12-2019 6:39pm

Well GOMO and can go do one becuase i found a work around on there throttling LOL ... i can now download as i please .. And yes what you is saying is correct ... Whats the definition of unlimited??? Thats how the advertise .. always fooling people

cencglob · 04-12-2019 8:02pm

lawred2 wrote: »

Look your cheapskate plan didn't work out. Don't cry about it. Next time just take the time to read the details when signing up to these things.

You're trying to claim that you were lied to or that the detail of the deal was obscured from you. But it wasn't at any point. You not taking the time to read is no ones fault but your own.

At worst it's cost you twenty quid thus far and you're not tied into anything... So you're free to jump to a more suitable provider for you and your Nan's daily Netflix needs.

Unlimited not limited or restricted in terms of number, quantity, or extent.

Eir/GoMo - Reads the small print - Is limited by number quantity and extent.

Shilling for scumbag marketing policies, attack vulnerable people.

Keep on posting, let's have more of this.

lawred2 · 05-12-2019 12:13am

cencglob wrote: »

Unlimited not limited or restricted in terms of number, quantity, or extent.

Eir/GoMo - Reads the small print - Is limited by number quantity and extent.

Shilling for scumbag marketing policies, attack vulnerable people.

Keep on posting, let's have more of this.

What's vulnerable about you?

cencglob · 05-12-2019 12:15am

lawred2 wrote: »

What's vulnerable about you?

Dimwitted Troll

"Its not about me, I know of plenty of people older, and others less tech savvy who will take a blingy fake advertisement on good faith.

Its not my job to go around and clean up the lies Eir's wankaeteers have created."

lawred2 · 05-12-2019 12:17am

cencglob wrote: »

Dimwitted Troll

"Its not about me, I know of plenty of people older, and others less tech savvy who will take a blingy fake advertisement on good faith.

Its not my job to go around and clean up the lies Eir's wankaeteers have created."

Good Lord. Take it to comreg will you. See how you get on.

fritzelly · 05-12-2019 12:18am

lawred2 wrote: »

What's vulnerable about you?

Could melt...

Even Comreg have on their site that unlimited does not necessarily mean unlimited and to always read the fair usage policy as is the norm for any kind of phone/broadband contract.
Nobody uses 80GB of data on a phone in normal use and any company is well within their right to restrict access to people using more than that. Hell even on my home broadband I only use around 250gb when downloading lots of tv shows etc

And again a millenial saying old folks are stupid when it comes to tech...

cencglob · 05-12-2019 12:28am

lawred2 wrote: »

Good Lord. Take it to comreg will you. See how you get on.

I won't have to, I've more effective route which "a friend" has done something almost identical with resulting in immediate changes.

When I've cleared my current plate, I'll be back here making a bigger donkey of you :cool:

lawred2 · 05-12-2019 12:33am

If you say so

fritzelly · 05-12-2019 12:35am

cencglob wrote: »

I won't have to, I've more effective route which "a friend" has done something almost identical with resulting in immediate changes.

When I've cleared my current plate, I'll be back here making a bigger donkey of you :cool:

Immediate...?

Good luck with taking them to the Supreme Court
https://www.independent.ie/business/technology/news/there-is-no-warning-broadband-users-stung-by-unlimited-deals-38364084.html

GoMo Data speed throttling after 80gb of data used

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