Slow site performance

JDxtra · 03-05-2020 4:33pm

No value in a few having access to boards because they've cleared cookies or some other tweak. There'll be nobody to chat to!

This needs to be fixed for all by a fix (or multiple fixes) by the boards technical team.

Esel · 03-05-2020 4:55pm

Also, any new users (since the slowdown) are not going to stick around.

03-05-2020 5:10pm

daheff wrote: »

No major problems loading pages but what I am seeing is

Clicking linked images just doesn't work
Some forums are coming up with pages from 15/16/17 years ago (bargain alerts for one)

Using chrome on Android.

Probably a database issue, linked uploaded images also fail, as well as last opened page in forums out of sync.

padd b1975 · 03-05-2020 5:48pm

Seems to be back to normal this evening.

Well done folks.

Damien360 · 03-05-2020 5:52pm

Using boards touch site via chrome on iPhone. It crawls on pages with jpegs for me. If I click on the jpeg, it hangs and never loads. Sometimes crashes out of site. If the picture is embedded, things seem to work better.

GinSoaked · 03-05-2020 5:58pm

padd b1975 wrote: »

Seems to be back to normal this evening.

Well done folks.

You had me going there for a few seconds

Loading linked attachments (embedded pictures) still totally fails for me.

The_Conductor · 03-05-2020 6:17pm

padd b1975 wrote: »

Seems to be back to normal this evening.

Well done folks.

If anything its worse than ever here...........
Its taken over 3 minutes to load this page

DavyD_83 · 03-05-2020 6:37pm

At least this thread has confirmed it's not my fault, and I don't need to get a new phone (which I was starting to convince myself of)

padd b1975 · 03-05-2020 7:03pm

The_Conductor wrote: »

If anything its worse than ever here...........
Its taken over 3 minutes to load this page

Yikes.

03-05-2020 7:05pm

The full site is unusable at the minute.

Gerry Wicklow · 03-05-2020 7:27pm

80-90 seconds to load a page on Firefox or Chromium even after clearing cookies etc

ED E · 03-05-2020 7:31pm

Cudos to Glasso, a clear did improve things.

How it was: [15 SECONDS TO LOAD]

Cleared (thus logged out):

Logged in again:

Sounds like somebody didn't expire a cookie that they should have tbh.

JTMan · 03-05-2020 7:37pm

ED E wrote: »

Sounds like somebody didn't expire a cookie that they should have tbh.

Sounds reasonably easy for the Boards.ie IT team to fix?

YFlyer · 03-05-2020 8:33pm

Anyone know what the reason is?

Gen.Zhukov · 03-05-2020 8:48pm

Here's what I did - laptop, chrome.

Deleted browsing history, ran CCleaner as I normally would (cos it always gets what is left behind after deleting history) https://www.ccleaner.com/

It's flying along as normal. I see others say it's back anyway so may be a coincidence.

EmptyTree · 03-05-2020 8:56pm

YFlyer wrote: »

Anyone know what the reason is?

The reason the site is slow or the reason they haven't fixed it yet??

Gerry Wicklow · 03-05-2020 9:00pm

at the risk of jinxing it seems OK now

greasepalm · 03-05-2020 9:19pm

To be reviewed.

greasepalm · 03-05-2020 9:21pm

Nope still crap error 500 internal server.and previous reply would not post.

trellheim · 03-05-2020 10:08pm

regular 8-9 second page load times irrespective of cookies or browser choice ; lads whoevers on support will ye defrag the database or pay for more database nodes

DrPhilG · 03-05-2020 10:11pm

I'm using the Samsung browser on an S10+ and it's a pain. 30-60 seconds for each action.

wonga77 · 03-05-2020 10:14pm

Working perfectly for me again

Harry Palmr · 03-05-2020 10:50pm

There is probably a common feature that is creating this loading problem. But it doesn't apply to me using old Chrome ie 47 desktop and 53 android. The database old posts issue is happening on touch site, along with odd thing, the speaker icon appears for a moment when I click a page. No other site prompts this action. Odd.

HeidiHeidi · 03-05-2020 10:52pm

Incognito bowser page on the phone, which worked perfectly for two days for me, has given up

Hoping the tablet with chrome, which I haven't yet tried, is still ok.

Any update from HQ?

MD1990 · 03-05-2020 11:16pm

glasso wrote: »

this has improved things in Chrome desktop for me

1. Delete specific cookies
On your computer, open Chrome.
At the top right, click More. Settings.
Under "Privacy and security," click Site settings.
Click Cookies.
See all cookies and site data.
search for the website's name. -> boards.ie
To the right of the site, click Remove .

2.Allow cookies
On your computer, open Chrome.
At the top right, click More. Settings.
Under "Privacy and security," click Site settings.
Click Cookies.
in allow -> add boards.ie

3. Restart Chrome

that worked for me. thanks

04-05-2020 7:13am

The site is unusable the last 3 days, I presume today will be the same.
When exactly are you expecting this to be fixed?

Penfailed · 04-05-2020 7:21am

Still sh1te here.

Tom Mann Centuria · 04-05-2020 7:34am

Abysmal still. Touch site/Chrome browser/Android.

On 1st May I was told the nodes are under strain causing slow load times and unresponsiveness. They also said they didn't have a time frame for when they might get it fixed. So not holding my breath for a better experience.

Edit: glasso fix has definitely improved things.

Mickeroo · 04-05-2020 7:35am

glasso wrote: »

this has improved things in Chrome desktop for me

1. Delete specific cookies
On your computer, open Chrome.
At the top right, click More. Settings.
Under "Privacy and security," click Site settings.
Click Cookies.
See all cookies and site data.
search for the website's name. -> boards.ie
To the right of the site, click Remove .

2.Allow cookies
On your computer, open Chrome.
At the top right, click More. Settings.
Under "Privacy and security," click Site settings.
Click Cookies.
in allow -> add boards.ie

3. Restart Chrome

This just worked perfectly on chrome for android for me. Thanks.

kippy · 04-05-2020 8:37am

Tom Mann Centuria wrote: »

Abysmal still. Touch site/Chrome browser/Android.

On 1st May I was told the nodes are under strain causing slow load times and unresponsiveness. They also said they didn't have a time frame for when they might get it fixed. So not holding my breath for a better experience.

Edit: glasso fix has definitely improved things.

Can't see how it's overloaded nodes at 2 or 3 in the morning.

Emmersonn · 04-05-2020 8:39am

Still rubbish. Firefox Google and Brave 30- 50 sec load time.

Lollipop95 · 04-05-2020 9:52am

Incredibly slow on my iPhone using the Safari browser. Glad it’s not just me experiencing this. Very frustrating, please fix this

JDxtra · 04-05-2020 9:58am

Site traffic must be way down. The most thanked posts have around 30 thanks. Normally that's a lot higher, 100+ easily.

ka2 · 04-05-2020 10:04am

I’m having the opposite issue. Incredibly slow on my laptop on the full site but fine on my phone with touch.

PopTarts · 04-05-2020 11:28am

Lollipop95 wrote: »

Incredibly slow on my iPhone using the Safari browser. Glad it’s not just me experiencing this. Very frustrating, please fix this

It’s strange! On my iPhone 11, it’s so slow but on my old iPhone 6S it’s perfect.

Same browsers (Safari) / Same WiFi

Tork · 04-05-2020 11:39am

There isn't any logic to why it's working fine on some browsers and not on others. We've two Windows 10 laptops here. It's flying on Edge on one and crawling on the other, for example.

What's more worrying is that there doesn't seem to be anybody trying to fix this. Does boards not have any personnel who have the skillsets to sort this out. Maybe they might consider a shout out to boards users who might be able to help?

Graham · 04-05-2020 12:58pm

Please let the hamsters know they should mark notifications in the notification queue as complete once they've been sent.

I keep getting the same notifications multiple times.

Skid X · 04-05-2020 1:50pm

glasso wrote: »

this has improved things in Chrome desktop for me

1. Delete specific cookies
On your computer, open Chrome.
At the top right, click More. Settings.
Under "Privacy and security," click Site settings.
Click Cookies.
See all cookies and site data.
search for the website's name. -> boards.ie
To the right of the site, click Remove .

2.Allow cookies
On your computer, open Chrome.
At the top right, click More. Settings.
Under "Privacy and security," click Site settings.
Click Cookies.
in allow -> add boards.ie

3. Restart Chrome

Great tip, thanks

Someone should put a link to this in a site announcement

Xertz · 04-05-2020 1:53pm

For me it’s been working fine to browse this morning and early afternoon but when I post there’s a big delay. It’s occasionally taking up to 3 minutes on my iPhone for a post to actually complete.

Also occasionally getting the “database error” page.

Is this another DDoS ?

GBX · 04-05-2020 1:55pm

First day it's been working ok for me. Deleted cookies every day as posted already but only working from today.

HeidiHeidi · 04-05-2020 1:56pm

Skid X wrote: »

Great tip, thanks

Someone should put a link to this in a site announcement

I tried all that and it didn't work.

Seems to be entirely random what OS/browser/device works or doesn't.

My phone on incognito worked yesterday, gone to hell today.

A tablet, same browser, same wifi, no cookies or cache clearing done, is working perfectly.

There's no rhyme nor reason to it.

trellheim · 04-05-2020 2:08pm

On average 15.5 seconds for each page on PC today. Irrelevant of page, browser, cookies ; Chrome, IE, Edge , incognito mode

either its timing something out and flicking to an active cache or db server or its a dead ad-tracker but that would be seen in frontend tools

Once the main php loads the rest is instant so my spidey sense says a dead cache server or something like

Hector Savage · 04-05-2020 2:09pm

Very slow for me today ... are they trying to download a snapshot of my PC to track me or what ?

Sad Professor · 04-05-2020 2:11pm

It's been fine for me on all devices since I cleared website data/history and restarted. Pages load instantly.

Weird problem. Hopefully it will be fixed for everyone else during the week.

corks finest · 04-05-2020 2:15pm

Sad Professor wrote: »

It's been fine for me on all devices since I cleared website data/history and restarted. Pages load instantly.

Weird problem. Hopefully it will be fixed for everyone else during the week.

It's like this for months so boards are obviously not really interested in the touch site,I reported same several times last year, answer o got was reinstall boards I did , but it always went back to crap again pretty soon I'd gladly donate a yearly sum to keep it serviced,do it's f all to do with our current dilemma

Xertz · 04-05-2020 2:24pm

Flying along for me now posting on iOS safari latest editions.

All totally random from what I can see.

Wonder if logging out of your account and reconnecting may help?

corks finest · 04-05-2020 2:30pm

trellheim wrote: »

On average 15.5 seconds for each page on PC today. Irrelevant of page, browser, cookies ; Chrome, IE, Edge , incognito mode

either its timing something out and flicking to an active cache or db server or its a dead ad-tracker but that would be seen in frontend tools

Once the main php loads the rest is instant so my spidey sense says a dead cache server or something like

More like 25/ 30 seconds on my phone shame really I live boards

JP Liz V1 · 04-05-2020 2:38pm

I've logged out cleared cache history etc., and I think it is even slower, any further update from the team on fixing?

Yggr of Asgard · 04-05-2020 2:55pm

Boards Staff: It's the Nodes....

glasso: It's your cookies...

@glasso, well cookies it seems to be as on multiple devices deleting them made everything super fast.

Boards, I think you have some explaining to do here!

HeidiHeidi · 04-05-2020 2:58pm

Yggr of Asgard wrote: »

Boards Staff: It's the Nodes....

glasso: It's your cookies...

@glasso, well cookies it seems to be as on multiple devices deleting them made everything super fast.

Boards, I think you have some explaining to do here!

It might have for you, but it didn't for others.....

Slow site performance

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