Emergency Call Takers and Incident Creation Representatives in An Garda Siochana

Hi everyone,

I've applied to Waterford haven't done the second test yet so at the risk of sounding cheeky could anybody give a little more detail as to what's required?

I think I have an idea judging by previous comments, somebody also mentioned they may be looking for accuracy over speed. That is 100% spot on. Remember you will have a small amount of after call time to make adjustments in real life. I would think sharp listening skills are even more important than the ability to type quickly.

Best of luck everyone

mrscoco30 wrote: »

God I'm dreading doing it!! Don't want to end up with the feeling I won't be leaving my current job.

Haha I know what you mean! I did it yesterday and when I finished I was so disappointed.. I downloaded jobs.ie and indeed again this morning

Yes!! I only got four full pages done but I spelled checked a good bit and thank god I did, two L's at the of names that would never have two L's o Mac instead of Mc.

Don't think I got as far as others and it's not my speed at typing it was the spell checking

guy101 wrote: »

Anyone else find it ridiculous that on the stage 2 test the majority of names, addresses, phone numbers and post codes are all English and completely anglicised !?!

I’d sooner be able to spell Irish names and places as gaeilge. Compared to some of the names and addresses that came up.

FYI. It’s quicker to Google a name or address than wait for Phil Spencer to spell it out using F9.

Well done everyone so far who completed it. Even if you think you have done badly, you never know it could turn out alright.

SueEllen80 wrote: »

Hi. New to this... Do you mind me asking what the format was? I see people commenting about 32 pages.. is it like someone placing a call and you have to take down the details? Thanks 💛

It's all explained in the booklet and you can also practice before the actual test

SueEllen80 wrote: »

Thanks.. I read the booklet. It's the 32 pages bit that is throwing me!!

Don't concern yourself with the 32.

That is the total amount of calls/ scenarios available in the test.

You won't get them all done or anything close to it so don't be thinking you have too going into it.

Best of luck.

Shari77 wrote: »

Does anyone know how to get their OOM ? Or is that not available until level 2 results ?

We will get an OOM based on the combined results of stage 1 and 2 according to the Stage 2 Familiarisation booklet. Obviously would need to pass Stage 2 to receive one.

They seem to be sticking to the original timescale in the initial information booklet which is planning on having interviews end of March or invites by then maybe. (doesn't specify)

So I am hopeful we will receive these results beginning or middle of March at latest based on that.

Just did it there. Relieved that some of you said you only got 6 or 7. For some reason F9 would not work for me when I was trying to get the spelling of some words! So I was guessing for a few.

I've emailed PublicJobs but from reading the thread it looks like it didn't effect anyone else. That slowed me down. I'm amazed they don't have an Irish version, at least locations would have been easier to catch.

Just did mine aswell can't remember what number page it was but 7 maximum. Felt I was just getting the hang of it when time was up!! Long dreaded wait now ��

I had to press the Fn key while pressing F8/F9, just in case your computers might be laid out that way!

Hi all, I too had issues with the F8 AND F9 key so after the 2 attempts trying to use it I stopped using those keys as messing with them was only eating my time away. In the end I got 5 or 6 done.
I think them putting 32 or 33 blank sheets was a trick to mess with our heads as there is no way anyone would get that much done in 7 minutes.
Hasmany here applied for cork. No idea how many there taking on for cork.

Itainire wrote: »

I applied for Galway.

I do sort of agree with that and I also think they put many pages to give us the option to skip some (and waste time skipping difficult ones) and probably also to discourage people from telling others what they got.

I don't know how many pages I got done.. probably 5 or less hah I don't have much hope left tbh! Unless I did very well in stage 1

Ya I know what you mean. Its seems alot people here are average around 4 or 5 so yes if any one did well in stage 1 we should be OK.
It's the waiting on the result is soul destroying.
So it will be either I am pleased or I regret notification.
Lets hope we all do well.

Capricorn19 wrote: »

Applied for Cork here also.

Best of luck with it. You never know we may end up station together fingers crossed. Don't know how many there taking for cork though.

mrmanor wrote: »

Just completed it, I must it admit it was fairly hard. Got 8 pages done. Good luck to all!

Well fair play for getting 8 done. I only got 6. We would love to know how they mark people for example to get to nxt stage. They tell you very little.

5/6 pages done, applied for Cork.

Beans06 wrote: »

Just completed mine got as far as question 7. F8 key did work for me but F9 didn't
Find it hard and can't see myself passing onto the next stage. Best of luck to ye all

You did well, you never know. Keep the faith!

Vologda69 wrote: »

Things like the emails had to be spelled out. Steven instead of Stephen etc. Post code has a space in the middle. All ate up time. I just got started on question 5

Very true but like many people, had issues with F8 and F9 Keys, I did email about it and basically told me the onus was on me to make sure they were working.
Thing is you can't check to see if the keys are working until your logged in.
I think they should have picked a alternative to the company they were using.
Just my opinion.

Vologda69 wrote: »

I pressed F9 in practise screen and it brought on my screensaver. Nearly had a heart attack. Poster above provided the solution 'Fn' key pressed down with f8 or f9 worked perfectly.

Same happened to me and I had to log in my password again by I lost valuable seconds.
I'm just hoping whoever got 4 or 5 or more get through.

Vologda69 wrote: »

I did my best, heart rate was at 90. Test should really have been longer to try and gauge accuracy etc. If the job is that fast paced, might be a lucky escape.

Ya I agree, I think 7 mins is ridiculously short. Even if they made it 10 mins, that would have been fair.

It's very hard to gauge how we've done from reading the replies! It really is just a waiting game now. I'm not awfully confident but I can't see how I could have done better. Anyone else going for Castlebar?

CoadyC86 wrote: »

Just did it now.

The test is no way reflective of real life and the time limit they gave was ridiculous!

Why was the spelling so slow coming back? Madness.

Ah well just a waiting game now. Best of luck everyone

I completely agree. The more people complain about this test 2 the more they will see we are all saying the same thing.

Jamie13 wrote: »

Just finished. Managed to scrape 8. Got bit messy towards the end. Never but spaces between postcodes. Also put full stop after Mr, Ms, anyone else do this? Some of the names were hard to spell and the voices took ages to spell them out, which is ridiculous. I guess it’s just a waiting game now. Best of luck everyone!

Well done Jamie, I got only 5 or 6.i did put space with the postcodes. Ya some names were difficult and 7 minutes is a bit ridiculous. They will also judge us on stage 1 and combine test 1 and test 2 and probably go by the supplement application we filled in on our forms.