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Amazon Delivery Restrictions to Ireland

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    #302
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 14,832 Mod ✭✭✭✭whiterebel


    Thingymebob wrote: »
    You sure?

    Parcel Motel Protect is an extended liability service from Parcel Motel that automatically protects your parcels to the value of €100 as per our terms and conditions of service.

    If you are ordering or sending parcels that are worth more than €100 you can avail of three extended liability options for the duration of 14 days.

    Our Parcel Motel Protect options are:

    €500 Cover – for 14 days at a cost of €3.50
    €1000 Cover – for 14 days at a cost of €7.00
    €1500 Cover – for 14 days at a cost of €10.50

    Simply sign in to your account and choose the extend liability to secure even further peace of mind when collecting, returning or sending parcels with Parcel Motel.

    I was answering the previous 2 posts. Poster doesn’t normally insure - pointed out normal cover is only €100. Also addressed previous post about increasing cover with An Post/AddressPal


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    #303
    sdanseo
    Registered Users Posts: 9,233 ✭✭✭sdanseo


    sdanseo wrote: »
    Update: item delivered to Addresspal less than 18 hours after it was ordered.

    AP yet to so much as acknowledge its existence. Is that normal?
    I've only ever used Addresspal from the US.

    Got the item yesterday, so 3 days faster than Amazons quoted time.

    Interestingly had emailed addresspal as heard nothing over the weekend and the auto reply said they do not acknowledge receipt in their hubs. So essentially you do lose tracking as soon as Amazon do their bit with this method.

    Also costs €3.50 of course and more For home delivery, but worth it if something was urgent I suppose. I won’t bother again unless I’m in a rush.


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    #304
    Sheep Shagger
    Moderators, Business & Finance Moderators Posts: 6,217 Mod ✭✭✭✭Sheep Shagger


    How many people are getting refunds or a free years Prime when they complain and is there a trick to getting it?


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    #305
    sdanseo
    Registered Users Posts: 9,233 ✭✭✭sdanseo


    Sheep Shagger wrote: »
    How many people are getting refunds or a free years Prime when they complain and is there a trick to getting it?

    Got a month free by moaning on live chat.


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    #306
    Sheep Shagger
    Moderators, Business & Finance Moderators Posts: 6,217 Mod ✭✭✭✭Sheep Shagger


    sdanseo wrote: »
    Got a month free by moaning on live chat.

    Cant even get that, had a few deliveries late of late.


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    #307
    autumnalcore
    Registered Users Posts: 825 ✭✭✭autumnalcore


    Sheep Shagger wrote: »
    How many people are getting refunds or a free years Prime when they complain and is there a trick to getting it?

    They were going to give me a refund twice both times came back and said because we had used prime video and seconds time both prime video and expedited delivery to parcel motel they couldn't refund the month. I did get courtesy £5 back for late delivery though.


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    #308
    taytobreath
    Registered Users Posts: 2,773 ✭✭✭taytobreath


    Hi

    I bought two things from amazon 3 weeks ago and they've been sitting in a Dublin hub since last Friday, is this normal because of covid?


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    #309
    ohnonotgmail
    Registered Users Posts: 40,153 ✭✭✭✭ohnonotgmail


    taytobreath wrote: »
    Hi

    I bought two things from amazon 3 weeks ago and they've been sitting in a Dublin hub since last Friday, is this normal because of covid?

    no its not. once they get to dublin they are usually delivery in 2-3 days.


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    #310
    spookwoman
    Registered Users Posts: 9,922 ✭✭✭spookwoman


    Not normal at all mine usually end up a day or so at the most depending on if a weekend and then delivered to the local depot and out the same morning


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    #311
    taytobreath
    Registered Users Posts: 2,773 ✭✭✭taytobreath


    I was just onto an post and they said its due to the high volume of online packages they're receiving and it will be delivered next week. But he said if I check Monday my tracking number they will escalate the matter if it hasn't moved by then.


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    #312
    grogi
    Registered Users Posts: 8,615 ✭✭✭grogi


    sdanseo wrote: »
    Got a month free by moaning on live chat.

    It got much more difficult recently. I was moaning, but nothing came out of it.


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    #313
    grogi
    Registered Users Posts: 8,615 ✭✭✭grogi


    ohnonotgmail wrote: »
    no its not. once they get to dublin they are usually delivery in 2-3 days.

    Typically they are, but it is not unusual for the parcel got lost in the corner of the warehouse for a week or so.


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    #314
    Discodog
    Registered Users Posts: 15,823 ✭✭✭✭Discodog


    Ordered two items, listed as in stock, on the 6th. Delivery is the 22nd.


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    #315
    Caranica
    Registered Users Posts: 10,007 ✭✭✭✭Caranica


    Placed an order Saturday, dispatched Saturday night, delivered today. Placed another order Monday night (echo dot), dispatched yesterday for delivery Friday.

    Prime is back up and running properly it seems but still seeing lots of stuff not delivering to Ireland. Baking tins the latest problem (I've already searched the usual places before resorting to Amazon for what I'm specifically looking for).


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    #316
    Discodog
    Registered Users Posts: 15,823 ✭✭✭✭Discodog


    How are you supposed to complain to Amazon ? The live chat won't let me chat. I can either cancel or click "I don't need any further help"


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    #317
    robbie67
    Registered Users Posts: 176 ✭✭robbie67


    Ordered an item this morning and was given a month free prime ,nice, got an email this afternoon saying the item was dispatched said it would be delivered Tuesday I imagine I will have it for the weekend


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    #318
    grogi
    Registered Users Posts: 8,615 ✭✭✭grogi


    Discodog wrote: »
    How are you supposed to complain to Amazon ? The live chat won't let me chat. I can either cancel or click "I don't need any further help"

    Small icon underneath


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    #319
    ED E
    Registered Users Posts: 36,164 ✭✭✭✭ED E


    Anyone's email updates become anonymous to the item ordered?


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    #320
    VG31
    Registered Users Posts: 3,392 ✭✭✭VG31


    ED E wrote: »
    Anyone's email updates become anonymous to the item ordered?

    It's been like that for a while now.


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    #321
    autumnalcore
    Registered Users Posts: 825 ✭✭✭autumnalcore


    VG31 wrote: »
    It's been like that for a while now.
    ^this

    presumably to make you click through so that they can bombard you with other ****e. The suggested items are sometimes a giveaway though.


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    #322
    Caranica
    Registered Users Posts: 10,007 ✭✭✭✭Caranica


    Caranica wrote: »
    Placed an order Saturday, dispatched Saturday night, delivered today. Placed another order Monday night (echo dot), dispatched yesterday for delivery Friday.

    Prime is back up and running properly it seems but still seeing lots of stuff not delivering to Ireland. Baking tins the latest problem (I've already searched the usual places before resorting to Amazon for what I'm specifically looking for).

    Dot arrived today, a day early. Given that order went in Monday night I'm glad to see normal service return.


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    #323
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    But it hasn't returned to normal. I've loads of stuff on my Wishlist that it says will be delivered in a week if i order them.


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    #324
    spookwoman
    Registered Users Posts: 9,922 ✭✭✭spookwoman


    Ordered 2 items this morning and due tuesday and wednesday, which usually means Monday and Tuesday. Stuff normally arrives a day earlier than whats listed for some reason. Looks like normal service to me


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    #325
    cormie
    Registered Users Posts: 20,790 ✭✭✭✭cormie


    Got email that my prime is about to renew, I paid £59 for the annual last year, I think it was a prime day special, this years renewal was £79. I got on to live chat to try haggle, mentioning the bad service as discussed in this thread, no luck, no budging, even asked for gift voucher, still no luck.

    I asked for them to cancel my prime so that it wouldn't renew, but that I could still use it for the remaining time, live chat ended and I noticed they cancelled ic completely. Got another agent on live chat, tried use this as fuel to get a better annual price again but no luck etc, there was no way to reinstate my remaining days, so they offered me a £5 voucher, I said make it £10, no luck even at that and ended up just accepting the £5.

    Will see if Prime day has it on offer again, but even with this thread I'm thinking twice to get it again even if it is on special!


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    #326
    CH3OH
    Registered Users Posts: 7,254 ✭✭✭CH3OH


    cormie wrote: »
    Got email that my prime is about to renew, I paid £59 for the annual last year, .........

    Will see if Prime day has it on offer again, but even with this thread I'm thinking twice to get it again even if it is on special!

    I was in exactly the same boat. Paid £59 last year renewal £79
    but I but the bullet and cancelled.

    It might save me money.


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    #327
    ED E
    Registered Users Posts: 36,164 ✭✭✭✭ED E


    ED E wrote: »
    Anyone's email updates become anonymous to the item ordered?
    VG31 wrote: »
    It's been like that for a while now.
    autumnalcore wrote: »
    ^this

    presumably to make you click through so that they can bombard you with other ****e. The suggested items are sometimes a giveaway though.

    Hadnt noticed. Guessed it might be privacy thing (the Mrs seeing her birthday gift etc).

    1 day ago: Anon
    2 days ago: Anon
    Thu, 21 May: Not anon, item included

    So I'm not THAT asleep at the helm.


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    #328
    CH3OH
    Registered Users Posts: 7,254 ✭✭✭CH3OH


    CH3OH wrote: »
    I was in exactly the same boat. Paid £59 last year renewal £79
    but I but the bullet and cancelled.

    It might save me money.

    Just before I cancelled, i ordered a couple of items at around 10 pm last night.
    Got an email this morning say items dispatched.

    Think Amazon are just teasing me.!

    Edit Saturday

    And delivered this morning at 8:30!!!

    Saturday, 11 July
    8:14 AM
    Out for delivery
    XXXXXXXX,
    Friday, 10 July
    3:41 PM
    Parcel arrived at a carrier facility
    DUBLIN PARCEL HUB,
    Package has shipped


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    #329
    spookwoman
    Registered Users Posts: 9,922 ✭✭✭spookwoman


    CH3OH wrote: »
    Just before I cancelled, i ordered a couple of items at around 10 pm last night.
    Got an email this morning say items dispatched.

    Think Amazon are just teasing me.!

    Edit Saturday

    And delivered this morning at 8:30!!!

    Saturday, 11 July
    8:14 AM
    Out for delivery
    XXXXXXXX,
    Friday, 10 July
    3:41 PM
    Parcel arrived at a carrier facility
    DUBLIN PARCEL HUB,
    Package has shipped

    Same here stuff ordered thursday due for deliver on Tuesday arrived this morning


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    #330
    Heighway61
    Registered Users Posts: 1,966 ✭✭✭Heighway61


    At Checkout at the moment. Free delivery - 28 July, Priority delivery (£7.95) - 15 July.


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    #331
    loyatemu
    Registered Users Posts: 14,743 ✭✭✭✭loyatemu


    bumping this thread. Ordered 2 items Tuesday (Prime delivery) they both arrived today, delivered by DPD, not AnPost.


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